Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Bainbridge Court

stars
stars 09 April 2018
My son has been a resident at Bainbridge Court for four years, during which time he has been well cared for and treated with dignity. The staff are excellent, well meaning, caring and diligent on safety matters. A switch in leadership during 2017 went extremely well with no deterioration in support provided. Good two way contact and regular updates from the Bainbridge team. Accommodation standards i.e. bedroom, did deteriorate over the past couple of years but this has now been rectified. Overall I feel confident that my son is in a secure and safe environment where his needs are understood and supported.
Review from Andrew R (Father of Resident/Service User)
stars
stars 26 March 2018
My son has lived at Bainbridge Court since it opened. He has come on leaps and bound since living there and it has totally changed his life. The staff are all very caring and supportive of all who live there and encourage them in everything they do. I couldn't wish for a better environment for my son to be.
Review from Deborah S (Son of Resident/Service User)
stars
stars 19 March 2018
I am very impressed with Bainbridge Court. My son is so happy living there. The staff are all very kind and caring. I wouldn't hesitate to recommend Bainbridge Court to other parents who are looking for a comfortable caring happy home for their son or daughter.
Review from J (Mother of Resident/Service User)
stars
stars 19 March 2018
My 21 year old son has been resident at Bainbridge Court for almost 4 years - I can't speak highly enough of the the amazing staff there who truly care ....he is happy, active busy and very much part of the community. He has a full curriculum and enjoys swimming, gardening, trampolining and youth clubs to name just a few of the activities on offer. Am so glad I chose Bainbridge for my son - he is thriving there - and living a life I always wished for him.
Review from Susan R (Mother of Resident/Service User)