Latest Reviews for Willow Park
24 September 2024
My dad has recently moved in here from another care home. I can't believe the difference in him in just a few weeks. He is really happy and settled. The staff and managers are all wonderful and all very caring and all go the extra mile. He has been through a pretty rough time for the last few months but has finally started to get some of his old spark back. Thank you to Willow Park for making this happen. I wouldn't hesitate to recommend them to anyone else.
28 June 2024
Although my mum was only unexpectedly a resident for 8 days, I cannot thank all the staff enough. You made my mum's last days as good as they could ever have been - my only regret is that her time with you was not longer. I wish she was still with us all. She would have loved the care and friendship that she experienced, even though it was only for a short time, everyone was so caring and supportive to us all. I cannot recommend Willow Park, the staff and the management enough, I thank you all from the bottom of my heart.
09 May 2024
Mum has been a resident for over two years and has received support and good care throughout. I really appreciate the understanding of the staff of Mum's dementia, as no two days are the same, and there are many lows which are dealt with sympathetically. The entire staff are very helpful and caring, and I feel that Mum is in safe and loving hands.
07 May 2024
The staff are excellent but the home always seems to be short-staffed. The quality of the food is variable and needs to improve quickly as does the temperature at which it is served. It is sometimes cold and inedible.
17 April 2024
My mum has been a resident at Willow Park for four years, seeing many changes over time. She is very happy and settled and loves her surroundings. She shares many laughs and jokes with the staff she has come to love as her own family. Everyone here is so approachable. She is surrounded by a team of very understanding, dedicated and hard-working staff, who support her care needs in her daily life. They pull together as a team to give care, love and dignity in their last important years. Thank you to the brilliant team here, from carers, cleaning, kitchen, laundry, entertainment and management.
29 February 2024
All the staff were very helpful, nothing too much trouble. Manager changed my bed for a divan which was better for me. Cup of tea whenever you asked for one at 6am and hot milk. At 9pm get me medication, liquid paracetamol for pain.
13 February 2024
I would like to take this opportunity to thank the management and staff at Willow Park for the ongoing care of my grandma on her respite visit. I can only imagine how hard it must be to look after the residents in your care, but you also do this in such a kind, caring and understanding manner and have always shown my grandma genuine love and respect and above all treated her with great dignity. I wish I could mention a particular member of staff as she goes above and beyond and is an asset to the team. The staff member is very compassionate and very attentive and always makes time for every resident. Thank you for all your hard work and care as this can't be an easy job.
31 January 2024
Mum is well cared for and we can ask anything at any time. We are also informed if there are any problems. We feel she is in a safe and comfy environment.
25 January 2024
The staff are all fantastic and care for the resident, nothing is any trouble. My wife is happy and content. The food the residents get is well-cooked and different each day. Management could not be more caring, they look after the resident's family with the utmost care. I would recommend Willow Park to anyone.
28 September 2023
Recently my parents and aunt took up residence in Willow Park. Sadly it was not to be a longer stay as their deteriorating health conditions finally caused their passing all within a week of each other. Words cannot do justice to the care, love and attention that all the staff at Willow Park lavished on them. I know they all became great favourites, especially as the bond between them all was so obvious to see. I cannot thank all the staff for the support they showed to my family and me but I hope they know it was very much appreciated.
11 August 2023
Dad is very well cared for at Willow Park. All staff and management go above and beyond looking after residents. Staff have even visited my dad in the hospital in their own time. Working with management to get Dad equipment and results seem effortless.
07 August 2023
In the few days, my wife has been in Willow Park my family and I could not have asked for better treatment. The manager and deputy are fantastic, all the staff are always willing and helpful. Could not have wished for better treatment. They are there for my wife and my well-being.
13 June 2023
I can’t thank the manager and all staff enough for their care and dedication, during my husband’s respite at Willow Park. I found everyone pleasant and supportive, both to my husband and myself on this difficult journey. The home is well organised and spacious, and ideally suited for residents with dementia giving them space to roam.
12 May 2023
My Uncle is more than happy at Willow Park, as am I. The atmosphere when you walk into the home speaks volumes. The staff are approachable and will do anything to help. The management team are always at hand and know my Uncle and the other residents so well. I really enjoy visiting the home and being part of the family at Willow Park.
13 March 2023
My mother continues to be treated with respect and dignity at Willow Park. She is always clean and well-presented in clothes that she would choose to wear. Staff are caring and friendly and all of them call her by name. often stopping to give any reassurance she needs. The dining tables are set with cups and saucers, just as my mother likes it! I am confident she is well cared for and happy at Willow Park.
13 March 2023
I feel that the residents are taken care of and that families are well informed on their well-being by the management. I do feel that the meals are poor and 12 pm is too early for the main meal of the day. Overall, I am quite happy with Willow Park.
28 February 2023
You are all truly amazing people. Valentine's do was well organised and enjoyed by all. Thank you for your love and care for my relatives.
22 August 2022
The staff on the Mitchell Suite in particular have been fantastic over the three years Mum has been in their care. The care, support and activities have all been great.
25 April 2022
My mum was accepted into Willow Park by an incredible lady after all other homes turned her away as she had been a resident in Spain for so long. Incredible care home and staff for my mum who has vascular dementia. Mum is so happy there and at peace at 88-years-old. One downside for the family is all the euros that were in her purse on arrival, together with the pounds which my brother put in her purse after the euros, have gone - not good. All in all, a wonderful place and I leave today knowing that Mum is happy.
13 December 2021
My dad was only in Willow Park for four weeks, but the care he received was second to none. From the very start, myself and my family were included in his individual needs and personal tastes. But the thing that stood out the most was how they genuinely cared for him. From singing to him to encourage him to eat or just holding his hand in comfort. Even when the end came, all the staff showed kindness, compassion and love to us all. I cannot thank or recommend Willow Park enough.
Latest Reviews for Willow Park
24 September 2024
My dad has recently moved in here from another care home. I can't believe the difference in him in just a few weeks. He is really happy and settled. The staff and managers are all wonderful and all very caring and all go the extra mile. He has been through a pretty rough time for the last few months but has finally started to get some of his old spark back. Thank you to Willow Park for making this happen. I wouldn't hesitate to recommend them to anyone else.
28 June 2024
Although my mum was only unexpectedly a resident for 8 days, I cannot thank all the staff enough. You made my mum's last days as good as they could ever have been - my only regret is that her time with you was not longer. I wish she was still with us all. She would have loved the care and friendship that she experienced, even though it was only for a short time, everyone was so caring and supportive to us all. I cannot recommend Willow Park, the staff and the management enough, I thank you all from the bottom of my heart.
09 May 2024
Mum has been a resident for over two years and has received support and good care throughout. I really appreciate the understanding of the staff of Mum's dementia, as no two days are the same, and there are many lows which are dealt with sympathetically. The entire staff are very helpful and caring, and I feel that Mum is in safe and loving hands.
07 May 2024
The staff are excellent but the home always seems to be short-staffed. The quality of the food is variable and needs to improve quickly as does the temperature at which it is served. It is sometimes cold and inedible.
17 April 2024
My mum has been a resident at Willow Park for four years, seeing many changes over time. She is very happy and settled and loves her surroundings. She shares many laughs and jokes with the staff she has come to love as her own family. Everyone here is so approachable. She is surrounded by a team of very understanding, dedicated and hard-working staff, who support her care needs in her daily life. They pull together as a team to give care, love and dignity in their last important years. Thank you to the brilliant team here, from carers, cleaning, kitchen, laundry, entertainment and management.
29 February 2024
All the staff were very helpful, nothing too much trouble. Manager changed my bed for a divan which was better for me. Cup of tea whenever you asked for one at 6am and hot milk. At 9pm get me medication, liquid paracetamol for pain.
13 February 2024
I would like to take this opportunity to thank the management and staff at Willow Park for the ongoing care of my grandma on her respite visit. I can only imagine how hard it must be to look after the residents in your care, but you also do this in such a kind, caring and understanding manner and have always shown my grandma genuine love and respect and above all treated her with great dignity. I wish I could mention a particular member of staff as she goes above and beyond and is an asset to the team. The staff member is very compassionate and very attentive and always makes time for every resident. Thank you for all your hard work and care as this can't be an easy job.
31 January 2024
Mum is well cared for and we can ask anything at any time. We are also informed if there are any problems. We feel she is in a safe and comfy environment.
25 January 2024
The staff are all fantastic and care for the resident, nothing is any trouble. My wife is happy and content. The food the residents get is well-cooked and different each day. Management could not be more caring, they look after the resident's family with the utmost care. I would recommend Willow Park to anyone.
28 September 2023
Recently my parents and aunt took up residence in Willow Park. Sadly it was not to be a longer stay as their deteriorating health conditions finally caused their passing all within a week of each other. Words cannot do justice to the care, love and attention that all the staff at Willow Park lavished on them. I know they all became great favourites, especially as the bond between them all was so obvious to see. I cannot thank all the staff for the support they showed to my family and me but I hope they know it was very much appreciated.
11 August 2023
Dad is very well cared for at Willow Park. All staff and management go above and beyond looking after residents. Staff have even visited my dad in the hospital in their own time. Working with management to get Dad equipment and results seem effortless.
07 August 2023
In the few days, my wife has been in Willow Park my family and I could not have asked for better treatment. The manager and deputy are fantastic, all the staff are always willing and helpful. Could not have wished for better treatment. They are there for my wife and my well-being.
13 June 2023
I can’t thank the manager and all staff enough for their care and dedication, during my husband’s respite at Willow Park. I found everyone pleasant and supportive, both to my husband and myself on this difficult journey. The home is well organised and spacious, and ideally suited for residents with dementia giving them space to roam.
12 May 2023
My Uncle is more than happy at Willow Park, as am I. The atmosphere when you walk into the home speaks volumes. The staff are approachable and will do anything to help. The management team are always at hand and know my Uncle and the other residents so well. I really enjoy visiting the home and being part of the family at Willow Park.
13 March 2023
My mother continues to be treated with respect and dignity at Willow Park. She is always clean and well-presented in clothes that she would choose to wear. Staff are caring and friendly and all of them call her by name. often stopping to give any reassurance she needs. The dining tables are set with cups and saucers, just as my mother likes it! I am confident she is well cared for and happy at Willow Park.
13 March 2023
I feel that the residents are taken care of and that families are well informed on their well-being by the management. I do feel that the meals are poor and 12 pm is too early for the main meal of the day. Overall, I am quite happy with Willow Park.
28 February 2023
You are all truly amazing people. Valentine's do was well organised and enjoyed by all. Thank you for your love and care for my relatives.
22 August 2022
The staff on the Mitchell Suite in particular have been fantastic over the three years Mum has been in their care. The care, support and activities have all been great.
25 April 2022
My mum was accepted into Willow Park by an incredible lady after all other homes turned her away as she had been a resident in Spain for so long. Incredible care home and staff for my mum who has vascular dementia. Mum is so happy there and at peace at 88-years-old. One downside for the family is all the euros that were in her purse on arrival, together with the pounds which my brother put in her purse after the euros, have gone - not good. All in all, a wonderful place and I leave today knowing that Mum is happy.
13 December 2021
My dad was only in Willow Park for four weeks, but the care he received was second to none. From the very start, myself and my family were included in his individual needs and personal tastes. But the thing that stood out the most was how they genuinely cared for him. From singing to him to encourage him to eat or just holding his hand in comfort. Even when the end came, all the staff showed kindness, compassion and love to us all. I cannot thank or recommend Willow Park enough.