Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for The Willows

stars
stars 18 March 2021
My son has been living at The Willows for 8-years. He is severely Autistic and since his time at The Willows, has settled very well and is in a great place. His flat and garden are superb, and he has lots of space in his garden to use his scooter swing and go-kart. He is extremely well looked after and has favourites carers who are all very patient with him. He suffers from anxiety attacks and challenging behaviours, which are controlled so well by the staff. As a parent, I have good contact with him, taking regular visits in person and via Skype. I would have no doubt in recommending the service to others.
Review from Paul H (Father of Resident/Service User)