262 Lightbowne Road, Moston, Manchester, M40 5HQ
View Full Details of Lightbowne HallFriendliness begins when you walk through the door of the care home. All staff I have had the pleasure to meet I have found to be kind and caring and nothing is too much trouble. The manager definitely got it correct with this care home.
My wife has been resident for the last 15 months, I visit every other day and find the staff obliging, also the interior warm and welcoming. Her room is very spacious, with everything that is needed for welfare.
I'm the daughter of one of the residents here. She is still getting used to the other residents, staff and environment. We as a family are very happy she is here. The staff and management are very professional, caring and eager to help. They keep us informed of any changes, appointments and how Mum is coping. The rooms are nice, clean and modern. The food is nice and homemade. We know our mum is safe here.
Usually visit at different times of the day, aways find the home well maintained and staff are all friendly. Mother always says the staff look after her well and she seems happy and always clean and well cared for. Can't really ask for much more than I know my mother is being looked after well.
My sister has resided in Lightbowne Hall since 2023. I have been highly impressed with the care she and other residents are supported with. Staff are courteous, friendly and caring to both residents and their relatives. Time is provided for entertainment and encouragement is given to participate i.e. afternoon teas. Rooms are adequate with being pretentious. Food and drink are of a high standard. All in all, I am very satisfied that my sister was accepted as a resident.
Excellent staff, very caring. Mum has settled in so well due to staff giving a hundred per cent love.
My mum has been a resident here for about six months. We visit quite regularly, and we are happy with the care and assistance she received. The staff we deal with have all been excellent, friendly and helpful and keep us informed of any issues my mum has.
I am very happy with Lightbowne Hall and the staff are very helpful, polite and nothing is too much for them to help you. Food is spot on, cleanliness is very good and laundry is very good with clean clothes all the time. Management is very helpful. I'm so happy for Mam and so are the family. Thank you.
Every encounter with Lightbowne Hall staff leaves you feeling positive and sure that Mum is in safe hands. We are grateful for their understanding, consideration, cheerfulness and care. Without exception, from laundry to service staff, care professionals and managers, there is a sense of team culture of sensitivity and genuine care. Staff took the time to understand Mum's likes, interests and history, they tuned into her cultural and religious needs with kindness and skill. The building is modern, spacious and pleasant to be in. Facilities and services are first class and Mum commented that it was like a nice hotel. Activities are frequent, innovative and proactively encouraged by cheerful and professional staff.
Every time I visit my mum, all staff and management are extremely helpful and friendly. If I ask any member of staff to help or get me anything for my mum, they do it straight away and answer any questions I have, or they find out the answers for me.
My mother moved into Lightbowne Hall at the end of May. It was the hardest decision I have ever made. My mam has dementia and was unable to care for herself. Six weeks in my mam is a different person. The care she receives is wonderful, the staff care about the person and their happiness not just the physical care. Every time I visit my mam is smiling and happy. There are activities, my mam gets involved in most of them. They decorated her room, we bought the wallpaper. It is now truly her home. If anyone finds themselves in the same position, I would strongly recommend Lightbowne Hall.
Due to the closure of previous care home, my sister moved to Lightbowne Hall. I visit regularly at various times and have always found her clean, tidy and well-dressed. Can't praise the staff enough! I have been contacted immediately if there have been any issues and I know I can speak to them likewise. Her son lives in London and on each visit has returned home reassured his mum is getting the best possible care. Wished we moved her a year ago.
My mum receives the most amazing care and support at Lightbowne Hall. The staff treat her with the upmost dignity and like she is a member of their family. I was very apprehensive about my mum living in 24-hour care but I needn't have worried. She is in the best possible place.
I cannot visit my sister very often as I live 150 miles away, but I phone her regularly. I cannot praise the staff enough when I call, as they are so friendly and kind, and they bring her to the phone every time. I can hear them speaking to her, explaining who I am and helping her to sit nearer to the phone. I know they must be busy, but it's never any trouble to fetch her so that we can have a chat. Well done, all those on the first floor.
I visit my sister once a week, and I always find her happy. The staff are amazing; they handle residents with the utmost care. I particularly enjoy the activities they provide for the residents. To me, they fulfil the need of most of the residents with outside activities, i.e. visits to the parks, canal rides, gardening, shopping and seaside visits. Getting out of those walls makes my sister less stressed. She has always enjoyed "going out". My only grip is the bedding; it needs renewing to make the room more pleasant. It is clean and tidy, but let one but the mix match coverings. I am so pleased she is in your care.
Lightbowne Hall in my experience is warm and welcoming, the staff are very friendly and caring. My dad has been there nearly a year now and sometimes he has been difficult but the ladies/gents have all met my dad's needs. They have trips out, days to the park/Blackpool and even boat trips are due next month. Nothing is too much trouble.
My mum has been in the home for about 5 years. The home has always treated my mum really well. The manager is really nice and helpful and is good at her job. Most of the staff are good with my mum and some go the extra mile to help. Two members of staff, in particular, I can't speak highly enough of, they are fantastic at their job, really good with residents and my mum. A big thank you to you both.
My mum is very happy since moving into Lightbrowne Hall. The management and staff are very friendly and helpful and obviously care a lot about the resident's welfare. The rooms are excellent and the communal areas are very spacious and open. There is a good choice of food and activities. The pub and the tea room are regularly used. The home is always very clean. My mum has been in numerous homes over the last few years and I would highly recommend Lightbowne Hall to anyone with a loved with who needs full-time care.
Staff are friendly and responsive to requests.
Lightbowne Hall provides a safe secure and family environment for its residents. Although the needs of each individual resident differ no one is excluded from events and occurrences within and outside of the home. I am very much assured by what I see that my relative receives excellent care and attention. I have never been in a care home as well run as staff as this one.
Friendliness begins when you walk through the door of the care home. All staff I have had the pleasure to meet I have found to be kind and caring and nothing is too much trouble. The manager definitely got it correct with this care home.
My wife has been resident for the last 15 months, I visit every other day and find the staff obliging, also the interior warm and welcoming. Her room is very spacious, with everything that is needed for welfare.
I'm the daughter of one of the residents here. She is still getting used to the other residents, staff and environment. We as a family are very happy she is here. The staff and management are very professional, caring and eager to help. They keep us informed of any changes, appointments and how Mum is coping. The rooms are nice, clean and modern. The food is nice and homemade. We know our mum is safe here.
Usually visit at different times of the day, aways find the home well maintained and staff are all friendly. Mother always says the staff look after her well and she seems happy and always clean and well cared for. Can't really ask for much more than I know my mother is being looked after well.
My sister has resided in Lightbowne Hall since 2023. I have been highly impressed with the care she and other residents are supported with. Staff are courteous, friendly and caring to both residents and their relatives. Time is provided for entertainment and encouragement is given to participate i.e. afternoon teas. Rooms are adequate with being pretentious. Food and drink are of a high standard. All in all, I am very satisfied that my sister was accepted as a resident.
Excellent staff, very caring. Mum has settled in so well due to staff giving a hundred per cent love.
My mum has been a resident here for about six months. We visit quite regularly, and we are happy with the care and assistance she received. The staff we deal with have all been excellent, friendly and helpful and keep us informed of any issues my mum has.
I am very happy with Lightbowne Hall and the staff are very helpful, polite and nothing is too much for them to help you. Food is spot on, cleanliness is very good and laundry is very good with clean clothes all the time. Management is very helpful. I'm so happy for Mam and so are the family. Thank you.
Every encounter with Lightbowne Hall staff leaves you feeling positive and sure that Mum is in safe hands. We are grateful for their understanding, consideration, cheerfulness and care. Without exception, from laundry to service staff, care professionals and managers, there is a sense of team culture of sensitivity and genuine care. Staff took the time to understand Mum's likes, interests and history, they tuned into her cultural and religious needs with kindness and skill. The building is modern, spacious and pleasant to be in. Facilities and services are first class and Mum commented that it was like a nice hotel. Activities are frequent, innovative and proactively encouraged by cheerful and professional staff.
Every time I visit my mum, all staff and management are extremely helpful and friendly. If I ask any member of staff to help or get me anything for my mum, they do it straight away and answer any questions I have, or they find out the answers for me.
My mother moved into Lightbowne Hall at the end of May. It was the hardest decision I have ever made. My mam has dementia and was unable to care for herself. Six weeks in my mam is a different person. The care she receives is wonderful, the staff care about the person and their happiness not just the physical care. Every time I visit my mam is smiling and happy. There are activities, my mam gets involved in most of them. They decorated her room, we bought the wallpaper. It is now truly her home. If anyone finds themselves in the same position, I would strongly recommend Lightbowne Hall.
Due to the closure of previous care home, my sister moved to Lightbowne Hall. I visit regularly at various times and have always found her clean, tidy and well-dressed. Can't praise the staff enough! I have been contacted immediately if there have been any issues and I know I can speak to them likewise. Her son lives in London and on each visit has returned home reassured his mum is getting the best possible care. Wished we moved her a year ago.
My mum receives the most amazing care and support at Lightbowne Hall. The staff treat her with the upmost dignity and like she is a member of their family. I was very apprehensive about my mum living in 24-hour care but I needn't have worried. She is in the best possible place.
I cannot visit my sister very often as I live 150 miles away, but I phone her regularly. I cannot praise the staff enough when I call, as they are so friendly and kind, and they bring her to the phone every time. I can hear them speaking to her, explaining who I am and helping her to sit nearer to the phone. I know they must be busy, but it's never any trouble to fetch her so that we can have a chat. Well done, all those on the first floor.
I visit my sister once a week, and I always find her happy. The staff are amazing; they handle residents with the utmost care. I particularly enjoy the activities they provide for the residents. To me, they fulfil the need of most of the residents with outside activities, i.e. visits to the parks, canal rides, gardening, shopping and seaside visits. Getting out of those walls makes my sister less stressed. She has always enjoyed "going out". My only grip is the bedding; it needs renewing to make the room more pleasant. It is clean and tidy, but let one but the mix match coverings. I am so pleased she is in your care.
Lightbowne Hall in my experience is warm and welcoming, the staff are very friendly and caring. My dad has been there nearly a year now and sometimes he has been difficult but the ladies/gents have all met my dad's needs. They have trips out, days to the park/Blackpool and even boat trips are due next month. Nothing is too much trouble.
My mum has been in the home for about 5 years. The home has always treated my mum really well. The manager is really nice and helpful and is good at her job. Most of the staff are good with my mum and some go the extra mile to help. Two members of staff, in particular, I can't speak highly enough of, they are fantastic at their job, really good with residents and my mum. A big thank you to you both.
My mum is very happy since moving into Lightbrowne Hall. The management and staff are very friendly and helpful and obviously care a lot about the resident's welfare. The rooms are excellent and the communal areas are very spacious and open. There is a good choice of food and activities. The pub and the tea room are regularly used. The home is always very clean. My mum has been in numerous homes over the last few years and I would highly recommend Lightbowne Hall to anyone with a loved with who needs full-time care.
Staff are friendly and responsive to requests.
Lightbowne Hall provides a safe secure and family environment for its residents. Although the needs of each individual resident differ no one is excluded from events and occurrences within and outside of the home. I am very much assured by what I see that my relative receives excellent care and attention. I have never been in a care home as well run as staff as this one.