Submit a Review for Seymour House - Northwood
34-38 Chester Road, Northwood, HA6 1BQ
View Full Details of Seymour House - NorthwoodLatest Reviews for Seymour House - Northwood
20 January 2025
My wife suffers from dementia and has been at Seymour House for over 12 months. The facilities are very good. The home is really well run and all the staff are kind, caring, and considerate and deliver care to an exceptionally high standard. Thanks to all the staff my wife is very content and I can't ask for anything more. It is a happy home and very well-managed and I have no hesitation in recommending it.
20 January 2025
Dad spent 9 months at Seymour House following the death of our beloved Mum, sadly he then also passed away. I am compelled to say that the care and compassion given to Dad and us during such a difficult time was truly heart warming from both the management and the phenomenal care team. I have videos on him dancing and having fun with the team, he was a picky eater at first but they soon had him eating up a storm. He was extremely well looked after and immaculate, as is the home. They looked after Dad's best interests and went beyond to fulfill his needs. I cannot praise the team at Seymour House enough, thank you again for all you did and in particular when Dad did pass, my Brother and I were privileged to be with him and were given the privacy needed at such a sad time but also shown the wonderful care and respect that Dad received. The focus of this home is about care, compassion and love as if their own family. Thank you.
08 July 2024
My Mum has recently spent time at Seymour House while waiting for a place in a nursing home. I can't praise the staff team highly enough, they are capable, friendly, and most importantly, always present to attend to the residents' needs and treat them with respect and dignity.
17 April 2024
My aunt lived in Seymour House for more than three years and celebrated her 100th birthday there. During her time there she was very happy and well cared for. The staff are friendly and welcoming and always helpful.
17 January 2024
My mother spent the last couple of years of her life in Seymour House Northwood following a diagnosis of dementia and Alzheimer's. The care she received throughout was excellent from both managers and the entire team and couldn't be faulted. All the carers were so welcoming and friendly when I visited, along with my elderly and mobility-impaired father. In the last few weeks of her life, my mother was bedridden and therefore required much more intensive care, yet nothing was too much trouble for the staff, and they looked after her with care and compassion until she passed away. I can fully recommend Seymour House Northwood.
24 November 2023
I have already thanked the man in your admin office for all of his work and patience from when my Aunt was first admitted in May 2020. However, a much bigger thanks is due to you and your wonderful team for how my Aunt has been treated since she arrived but especially of late when her condition dramatically worsened before sadly passing away. She was comfortable and in no real signs of distress and I have no doubt that you were able to greatly assist in that. To have people with her when she passed is also of great comfort. Whenever I spoke with her she would always say how happy she was with you and the photos of her when she went on one of your many organised outings clearly show this. My role in dealing with her care since May 2020 has been largely as her Attorney under LPA Powers but again Seymour House did whatever was possible to make this job a bit easier for me. Again many thanks for all you and Seymour House did for her - it is very much appreciated by the family.
14 July 2023
My dad was a resident at Seymour House for about two years. He was treated with great kindness and gentleness during that time. The staff were very respectful, always using his title "Dr" even though he had dementia and was unaware. At first, he was able to enjoy the activities, as I could see by the photos sent to me during the difficult tail end of Covid. He gradually deteriorated, needing to be hand-fed, but there was never any complaint from the staff, only concern about the best way to care for him. They were very prompt about seeking medical care for him and then keeping me updated as he declined. Special mention to one lady who always made time to talk to me, in person or on the phone and was so very kind to me during my last few visits before his death.
13 June 2023
Our mother was recently a resident at this excellent care home. The standards at Seymour House are of the highest quality. It was of great comfort to us knowing how well she was looked after. The staff are always friendly and showed the greatest care at all times. Hygiene is always of the highest level. There are many activities to engage their mental capacities, plus outings whenever possible. Entertainment is also provided on a regular basis. Catering is always varied, nutritious and appetizing. To sum up, we would highly recommend Seymour House.
26 April 2023
This is an outstanding care home with amazing staff. My mother has been a resident for over ten years, and they are family to us now. My mum is treated with dignity and respect with the highest level of care. It always smells lovely and fresh whenever you walk in, which is a sign of a good care home. The staff go above and beyond, and I cannot rate this home highly enough. The residents are so well looked after, and this is definitely home-from-home. I know Mum is safe and loved, and that is incredibly important as to whom you can trust with a loved one's care.
26 April 2023
Comfortable, warm care home with very helpful, caring, friendly staff. Single ensuite shower wet room. The comfortable electric bed rises up and down, and the back rises to sit you upright for easily getting out of bed. Clothes are laundered every day. Two lounges, a TV lounge and a dining lounge.
19 April 2023
My wife has been a resident at Seymour House since September 2022. The service she has received is first class. All the staff are caring and pleasant. The home is clean and inviting. I have spoken to several people who are interested in finding a place for their loved ones, and I have thoroughly recommended it. I would not hesitate to name members of the staff for special praise, but in my opinion, they are all excellent.
19 December 2022
Our mum has been a resident at Seymour House for a number of years. As a family, we are really happy with the excellent quality of care she receives at Seymour House. The staff there are genuinely friendly and caring and look after our mum really well. To anyone looking for a care home for a loved relative, we would highly recommend Seymour House.
28 October 2022
My mum was a resident at Seymour House for six months following quick-onset dementia, and we were so pleased with the care she received. The team provided high-quality care, particularly given her additional and complex health needs and were/are on hand to answer any questions; they supported us hugely with Mum's transition from living independently to full-time residential care. There was regular entertainment and activities that she could participate in that were enjoyable. Seymour House is well-maintained and clean, providing a comfortable home for all residents and visitors. We are so glad we found Seymour House; they treated our mum with care and respect and really helped to make her final few months comfortable.
07 October 2022
I was only at Seymour House for five weeks, but I was made to feel welcome by everyone. All the residents were well cared for - hugs were given as appropriate, and residents were persuaded to do things they weren't keen on doing. It is somewhere I would be happy to stay again.
30 June 2022
My aunt received outstanding care and support during her time at Seymour House. Everyone made sure that she settled in well and felt safe secure and happy. Her health and wellbeing improved significantly whilst there, due to the amazing efforts by all those caring for her. There are no words to express my thanks and gratitude to the team at Seymour House. My family and I will always be grateful for everything they did for her.
10 November 2021
Great staff, very helpful and friendly, clean tidy, always entertaining the guests with games, painting and many different activities, lovely food with a wide variety of puddings and biscuits etc. All set within lovely surroundings and a secure back garden.
09 November 2021
My dad has been a resident at Seymour House for most of 2021, in that time, we have as a family been very happy with the level of care he has received. He is happy, settled and cared for. The staff are kind, approachable and always happy to help in any way. My dad looks well, clean, tidy and well-groomed. My mother is very happy to see him looking so well. There are various activities for the residents to participate in, and we have been updated with photos during Covid. We are pleased that he is so settled and content.
17 June 2021
Great staff, very friendly and accommodating. My father was very ill a couple of months back; it was at a point when his GP called me to say things need to be put in place for end of life. I made the decision for my dad to be cared for at the home rather than in a hospital. I consider the staff at the home to be my dads second family. They cared for him, and he has recovered.
16 June 2021
My mother has been a resident at Seymour House for the last 4-years, during all this time, they have been marvellous with their care for my mum, it has been a very hard year this last year, and they have dealt with it amazingly. My mum suffered from Alzheimer’s and was wholly dependant on the staff for everything, I cannot fault their care. The home is always clean, and the residents also are well cared for. Unfortunately, I recently lost my mum, and I cannot fault their care, she was returned from hospital to live her last days in what had become her home, they were brilliant. I can’t praise them enough, care homes often get bad press, but in my opinion, I cannot fault them, all the staff are efficient and caring - well done.
17 December 2020
Very helpful when visiting and with telephone communication. Very clean, meals good, rooms clean and tidy, all staff very helpful and any questions answered quickly. The common room is very nice and welcoming with plenty of comfy chairs and a TV available.
Latest Reviews for Seymour House - Northwood
20 January 2025
My wife suffers from dementia and has been at Seymour House for over 12 months. The facilities are very good. The home is really well run and all the staff are kind, caring, and considerate and deliver care to an exceptionally high standard. Thanks to all the staff my wife is very content and I can't ask for anything more. It is a happy home and very well-managed and I have no hesitation in recommending it.
20 January 2025
Dad spent 9 months at Seymour House following the death of our beloved Mum, sadly he then also passed away. I am compelled to say that the care and compassion given to Dad and us during such a difficult time was truly heart warming from both the management and the phenomenal care team. I have videos on him dancing and having fun with the team, he was a picky eater at first but they soon had him eating up a storm. He was extremely well looked after and immaculate, as is the home. They looked after Dad's best interests and went beyond to fulfill his needs. I cannot praise the team at Seymour House enough, thank you again for all you did and in particular when Dad did pass, my Brother and I were privileged to be with him and were given the privacy needed at such a sad time but also shown the wonderful care and respect that Dad received. The focus of this home is about care, compassion and love as if their own family. Thank you.
08 July 2024
My Mum has recently spent time at Seymour House while waiting for a place in a nursing home. I can't praise the staff team highly enough, they are capable, friendly, and most importantly, always present to attend to the residents' needs and treat them with respect and dignity.
17 April 2024
My aunt lived in Seymour House for more than three years and celebrated her 100th birthday there. During her time there she was very happy and well cared for. The staff are friendly and welcoming and always helpful.
17 January 2024
My mother spent the last couple of years of her life in Seymour House Northwood following a diagnosis of dementia and Alzheimer's. The care she received throughout was excellent from both managers and the entire team and couldn't be faulted. All the carers were so welcoming and friendly when I visited, along with my elderly and mobility-impaired father. In the last few weeks of her life, my mother was bedridden and therefore required much more intensive care, yet nothing was too much trouble for the staff, and they looked after her with care and compassion until she passed away. I can fully recommend Seymour House Northwood.
24 November 2023
I have already thanked the man in your admin office for all of his work and patience from when my Aunt was first admitted in May 2020. However, a much bigger thanks is due to you and your wonderful team for how my Aunt has been treated since she arrived but especially of late when her condition dramatically worsened before sadly passing away. She was comfortable and in no real signs of distress and I have no doubt that you were able to greatly assist in that. To have people with her when she passed is also of great comfort. Whenever I spoke with her she would always say how happy she was with you and the photos of her when she went on one of your many organised outings clearly show this. My role in dealing with her care since May 2020 has been largely as her Attorney under LPA Powers but again Seymour House did whatever was possible to make this job a bit easier for me. Again many thanks for all you and Seymour House did for her - it is very much appreciated by the family.
14 July 2023
My dad was a resident at Seymour House for about two years. He was treated with great kindness and gentleness during that time. The staff were very respectful, always using his title "Dr" even though he had dementia and was unaware. At first, he was able to enjoy the activities, as I could see by the photos sent to me during the difficult tail end of Covid. He gradually deteriorated, needing to be hand-fed, but there was never any complaint from the staff, only concern about the best way to care for him. They were very prompt about seeking medical care for him and then keeping me updated as he declined. Special mention to one lady who always made time to talk to me, in person or on the phone and was so very kind to me during my last few visits before his death.
13 June 2023
Our mother was recently a resident at this excellent care home. The standards at Seymour House are of the highest quality. It was of great comfort to us knowing how well she was looked after. The staff are always friendly and showed the greatest care at all times. Hygiene is always of the highest level. There are many activities to engage their mental capacities, plus outings whenever possible. Entertainment is also provided on a regular basis. Catering is always varied, nutritious and appetizing. To sum up, we would highly recommend Seymour House.
26 April 2023
This is an outstanding care home with amazing staff. My mother has been a resident for over ten years, and they are family to us now. My mum is treated with dignity and respect with the highest level of care. It always smells lovely and fresh whenever you walk in, which is a sign of a good care home. The staff go above and beyond, and I cannot rate this home highly enough. The residents are so well looked after, and this is definitely home-from-home. I know Mum is safe and loved, and that is incredibly important as to whom you can trust with a loved one's care.
26 April 2023
Comfortable, warm care home with very helpful, caring, friendly staff. Single ensuite shower wet room. The comfortable electric bed rises up and down, and the back rises to sit you upright for easily getting out of bed. Clothes are laundered every day. Two lounges, a TV lounge and a dining lounge.
19 April 2023
My wife has been a resident at Seymour House since September 2022. The service she has received is first class. All the staff are caring and pleasant. The home is clean and inviting. I have spoken to several people who are interested in finding a place for their loved ones, and I have thoroughly recommended it. I would not hesitate to name members of the staff for special praise, but in my opinion, they are all excellent.
19 December 2022
Our mum has been a resident at Seymour House for a number of years. As a family, we are really happy with the excellent quality of care she receives at Seymour House. The staff there are genuinely friendly and caring and look after our mum really well. To anyone looking for a care home for a loved relative, we would highly recommend Seymour House.
28 October 2022
My mum was a resident at Seymour House for six months following quick-onset dementia, and we were so pleased with the care she received. The team provided high-quality care, particularly given her additional and complex health needs and were/are on hand to answer any questions; they supported us hugely with Mum's transition from living independently to full-time residential care. There was regular entertainment and activities that she could participate in that were enjoyable. Seymour House is well-maintained and clean, providing a comfortable home for all residents and visitors. We are so glad we found Seymour House; they treated our mum with care and respect and really helped to make her final few months comfortable.
07 October 2022
I was only at Seymour House for five weeks, but I was made to feel welcome by everyone. All the residents were well cared for - hugs were given as appropriate, and residents were persuaded to do things they weren't keen on doing. It is somewhere I would be happy to stay again.
30 June 2022
My aunt received outstanding care and support during her time at Seymour House. Everyone made sure that she settled in well and felt safe secure and happy. Her health and wellbeing improved significantly whilst there, due to the amazing efforts by all those caring for her. There are no words to express my thanks and gratitude to the team at Seymour House. My family and I will always be grateful for everything they did for her.
10 November 2021
Great staff, very helpful and friendly, clean tidy, always entertaining the guests with games, painting and many different activities, lovely food with a wide variety of puddings and biscuits etc. All set within lovely surroundings and a secure back garden.
09 November 2021
My dad has been a resident at Seymour House for most of 2021, in that time, we have as a family been very happy with the level of care he has received. He is happy, settled and cared for. The staff are kind, approachable and always happy to help in any way. My dad looks well, clean, tidy and well-groomed. My mother is very happy to see him looking so well. There are various activities for the residents to participate in, and we have been updated with photos during Covid. We are pleased that he is so settled and content.
17 June 2021
Great staff, very friendly and accommodating. My father was very ill a couple of months back; it was at a point when his GP called me to say things need to be put in place for end of life. I made the decision for my dad to be cared for at the home rather than in a hospital. I consider the staff at the home to be my dads second family. They cared for him, and he has recovered.
16 June 2021
My mother has been a resident at Seymour House for the last 4-years, during all this time, they have been marvellous with their care for my mum, it has been a very hard year this last year, and they have dealt with it amazingly. My mum suffered from Alzheimer’s and was wholly dependant on the staff for everything, I cannot fault their care. The home is always clean, and the residents also are well cared for. Unfortunately, I recently lost my mum, and I cannot fault their care, she was returned from hospital to live her last days in what had become her home, they were brilliant. I can’t praise them enough, care homes often get bad press, but in my opinion, I cannot fault them, all the staff are efficient and caring - well done.
17 December 2020
Very helpful when visiting and with telephone communication. Very clean, meals good, rooms clean and tidy, all staff very helpful and any questions answered quickly. The common room is very nice and welcoming with plenty of comfy chairs and a TV available.