Submit a Review for PJ Care Eagle Wood Neurological Care Centre
Bretton Way, Peterborough, PE3 8DE
View Full Details of PJ Care Eagle Wood Neurological Care CentreLatest Reviews for PJ Care Eagle Wood Neurological Care Centre
13 February 2025
I love the way my relative is very comfortable and listening to the music on the radio. That the team at the care home know how much he loves music and needs to listen to that is very impressive. He is clearly comfortable and well looked after with the music in the background, he was clicking his fingers as if he thought he was at a music concert and probably thought (as my husband chatted to him) that we were there with him.
24 January 2025
The residents of the nursing home, suffering from a range of neuro-degenerative conditions are cared for and managed with considerable compassion and care by the carers and nurses. The nursing home is also excellent with its discipline in recording and monitoring the behaviour and actions of the residents and staff. This means the nursing home can communicate with funders with considerable knowledge of the residents. There is no cure for the various medical conditions at the home, but care is provided that makes life comfortable and safe for the residents at PJ Care there are regular meetings to discuss resident care with doctors and the management of the residents condition and risk is handled very effectively. It may not be realistic with the resources available, but I think the nursing home could also expand its activities to include some "informing", particularly for resident families. For example, could there be sessions for advice to families with communication for Alzheimer's patients, or/and what is the current situation with respect to treatments for neuro-generative illnesses.
24 January 2025
The overall experience is excellent. All the residents in Chestnut unit are treated well with dignity. Rooms are excellent. Food and drink are excellent. Staff and management are very good and take time for you. The cleanliness of the rooms is very good. The safety/security is excellent. The care/support is excellent value for money. Activities are good. The management help me out so much with a personal matter that stressed me out so much. They were helpful and very caring towards me. They were like my family. That is how I look on Chestnut unit, one big family, all dedicated to their roles.
15 January 2025
PJ Care, the very best I've been to, excellent care for my brother. I went to five care homes with him before PJ Care and nothing compares to this place; staff and carers are 100%, always a warm welcome and smile. My brother has excelled since he's been there. If he had been left in the other care homes, I don't think he would be here today. The interaction really helps him. Thanks to all the staff, also reception. I can now sleep at night. Thank you all.
10 January 2025
My brother has been resident in several care homes in the past years and I consider PJ Care to be the best. Being purpose-built, the layout of the building is very good. Corridors are wide and airy and there is plenty of natural light. My brother has a good size, room suitable for two or three visitors. He has a very nice outlook onto the communal garden. Staff are very professional and kind and seem genuinely interested in my brother's wellbeing and progress. Staff have dealt patiently with his complex emotional and physical needs and do their best to alleviate the inevitable boredom that comes with being confined to bed. My brother and his room are both kept clean and tidy even though my brother's condition can sometimes make maintaining this difficult. Staff are always ready to answer any questions I may have. They are invariably polite and welcoming when I visit. I feel reassured that my brother is somewhere where his care is among the best that could be provided anywhere.
24 December 2024
I find the care home very good but wish it was more homely and less clinical. More activities would be good to help stimulate the residents and taking them outside more often. If I have a problem I speak to the unit manager who helps if she can. Most of the staff are very friendly and very helpful and greet you on arrival.
29 November 2024
Personalised, compassionate care of the resident (and extended to me) by a professional, caring, multi-disciplinary team - many of whom have been caring for my husband since his admission eight years ago on Chestnut Ward. Continuity of care is extremely valuable and in his best interest as a young Alzheimer's patient, it's appreciated by myself as his main visitor (with my sister). Highly recommend the overall culture and support at PJ Care, along with the loyal staff and great family liaison. Thank you - a life savers of care, quality and nursing of my husband.
29 November 2024
Every time I have visited Chestnut Ward, I am always welcomed as a member of the family, that is how PJ Care operate. The staff who take care of laundry, cleaning, meals, activities are all as caring as the care staff on the ward; some of the staff have been here for the past eight years. The level of professionalism and warmth reassure me that this has been the right place to enjoy "moments of joy", fun and laughter. I am reassured that all needs are met, decisions made in best interest and quality of care is exemplary.
11 September 2024
After a few initial teething problems (sorted out by the family liaison officer), we are very happy with the care our son receives. He is always presented as clean and tidy and appears happy when we visit him. The carers and nurses know him very well and seem genuinely fond of him. They are quick to act on his complex medical needs and are supportive to the family. It was so difficult making the decision to place our son in a care home, but we are happy with the outcome. We now enjoy spending time with him as parents and not carers and his needs are well catered for by PJ Care.
01 May 2022
Mum had Motor neurone disease with 4 failed placements due to the complexity of the condition. Although PJ Care Eagle Wood were not fully experienced in MND and its rapid changes and management, however, they excelled far beyond any other care facility. Personal care is second to none, very experienced and compassionate carers. The medications are always on time, there is a fabulous ratio of staff to residents not experienced at any other home. Mum was always clean and well presented. They assisted so much during Covid times, learned new technology and had fabulous communication. Cons: due to complexity I feel an advanced practitioner would be an awesome addition. They could work better with outside organisations, nurses listen to carers, some staff had very little English language . Overall experience: I can’t express enough PJ’s superiority over any other care establishment: all the staff: care, admin, nursing, management were amazing. I would Highly recommend. thank you
25 February 2021
My son has been a resident in PJ Care Eagle Wood Neurological Care Centre for just over a year following a haemorrhage and hospital stays and operations for 9-weeks and in the hospital for 7-weeks before joining PJ Care. The facilities and staff are excellent, and he is very well looked after. The home is only 10-15 minutes away from me, and in normal circumstances, visiting is an open-door policy, which I hope, like other relatives will resume ASAP. Of course, many activities have been affected due to Covid, but hopefully, soon things will slowly retreat to some sort of normality. I believe my son couldn't be anywhere better, both he and myself are very happy.
09 February 2021
My dad has mixed dementia and moved from a previous care setting into a hospital and then into this care home in May 2020. He has received excellent care during his entire stay, so far. Occasionally dad appears to be wearing items of clothing that are not his own, but I think this have now been rectified. I have rated all options as excellent because every time I see my dad, he looks clean and well cared for. My only concern is, that since he moved into this setting, I have not been able to actually go into the care home and see my dad's room or how he is looked after. I have only seen my dad via zoom calls, via a garden visit (in summer) or via the newly built visiting pod (a screen separates us). I would like to be able to hold my dad's hand and give him a cuddle and a kiss but current restrictions do not allow this to take place. My dad has deteriorated severely since May 2020, through lack of physical contact with his loved ones (family). COVID tests are not an option for family visitors.
29 July 2019
I have only praise for Eagle Wood and the dedicated team who provide outstanding care for my wife. The home reacts at once to any changes to my wife's needs, as all her needs are me in-house; carers/nurses/doctors/consultants. In the first few weeks she was assessed by a variety of specialist (speech, swallowing, medication etc). The modern spacious building is always presented immaculately, from the welcoming staff at reception through to the wide corridors and generously proportioned en-suite rooms. Staff are always cheerful and welcoming. I could not be happier for my wife.
05 September 2018
My mother resided in the Chestnut Unit at PJ Care Peterborough from April to August 2018. Mum's diagnosis of semantic dementia led to several hospital admissions and a stay at an acute mental health facility, due to a care home and hospital staff not being able to deal with her behavioural issues. We experienced 'care' in a number of healthcare and home settings and I can categorically state that mum had the best care whilst she was a resident at PJ Care. The staff are, without exception, kind, caring, empathetic and compassionate. They went out of their way to ensure mum had everything she needed and more. This, whilst mum continued to have behavioural issues; staff at PJ Care take this in their stride and do not see it as abnormal or distressing behaviour. The leadership in the unit and training of the staff is reflected in their care and I have no hesitation in recommending PJ Care to anyone who is having difficulty placing their loved one in a care setting, which offers individualised care in a kind and compassionate way. Thank you, PJ Care, for making my Mums last few months as comfortable as they possibly could be.
03 August 2018
I am a resident in this home. In November, I am going to the theatre to watch a tribute act Christmas special. The staff take me where I want to go. I have bad days where I want to go home but the staff help me through it.
08 January 2018
I realise that this isn't the average case home but measured by the standards or ordinary homes Eagle Wood is exceptional. The facilities and staff are outstanding.
30 June 2017
My husband has been a resident at PJ Care for over two years now. He is being really well cared for and the staff are so patient with him. Sometimes he can be aggressive - usually during 'Personal care' but they always manage to calm him down - not easy. I feel so lucky that he is so well looked after when I could no longer cope with his dementia at home. The staff on Cedar Unit all deserve medals. I can't praise them highly enough.
11 January 2017
What a great care home. It is always a delight to visit. You have such wonderful, caring staff from the minute you arrive.
12 April 2016
My father requires frequent check-ins from the nursing staff, which they absolutely surpassed expectations with. Staff were considerate, sensitive and had time to spend talking with us as well as maintaining his care level. Very kind people. Clear communication, attentive. Large facility, with great history and very modern, clean and light. I didn't see everywhere but what I did see I was very happy with.
Latest Reviews for PJ Care Eagle Wood Neurological Care Centre
13 February 2025
I love the way my relative is very comfortable and listening to the music on the radio. That the team at the care home know how much he loves music and needs to listen to that is very impressive. He is clearly comfortable and well looked after with the music in the background, he was clicking his fingers as if he thought he was at a music concert and probably thought (as my husband chatted to him) that we were there with him.
24 January 2025
The residents of the nursing home, suffering from a range of neuro-degenerative conditions are cared for and managed with considerable compassion and care by the carers and nurses. The nursing home is also excellent with its discipline in recording and monitoring the behaviour and actions of the residents and staff. This means the nursing home can communicate with funders with considerable knowledge of the residents. There is no cure for the various medical conditions at the home, but care is provided that makes life comfortable and safe for the residents at PJ Care there are regular meetings to discuss resident care with doctors and the management of the residents condition and risk is handled very effectively. It may not be realistic with the resources available, but I think the nursing home could also expand its activities to include some "informing", particularly for resident families. For example, could there be sessions for advice to families with communication for Alzheimer's patients, or/and what is the current situation with respect to treatments for neuro-generative illnesses.
24 January 2025
The overall experience is excellent. All the residents in Chestnut unit are treated well with dignity. Rooms are excellent. Food and drink are excellent. Staff and management are very good and take time for you. The cleanliness of the rooms is very good. The safety/security is excellent. The care/support is excellent value for money. Activities are good. The management help me out so much with a personal matter that stressed me out so much. They were helpful and very caring towards me. They were like my family. That is how I look on Chestnut unit, one big family, all dedicated to their roles.
15 January 2025
PJ Care, the very best I've been to, excellent care for my brother. I went to five care homes with him before PJ Care and nothing compares to this place; staff and carers are 100%, always a warm welcome and smile. My brother has excelled since he's been there. If he had been left in the other care homes, I don't think he would be here today. The interaction really helps him. Thanks to all the staff, also reception. I can now sleep at night. Thank you all.
10 January 2025
My brother has been resident in several care homes in the past years and I consider PJ Care to be the best. Being purpose-built, the layout of the building is very good. Corridors are wide and airy and there is plenty of natural light. My brother has a good size, room suitable for two or three visitors. He has a very nice outlook onto the communal garden. Staff are very professional and kind and seem genuinely interested in my brother's wellbeing and progress. Staff have dealt patiently with his complex emotional and physical needs and do their best to alleviate the inevitable boredom that comes with being confined to bed. My brother and his room are both kept clean and tidy even though my brother's condition can sometimes make maintaining this difficult. Staff are always ready to answer any questions I may have. They are invariably polite and welcoming when I visit. I feel reassured that my brother is somewhere where his care is among the best that could be provided anywhere.
24 December 2024
I find the care home very good but wish it was more homely and less clinical. More activities would be good to help stimulate the residents and taking them outside more often. If I have a problem I speak to the unit manager who helps if she can. Most of the staff are very friendly and very helpful and greet you on arrival.
29 November 2024
Personalised, compassionate care of the resident (and extended to me) by a professional, caring, multi-disciplinary team - many of whom have been caring for my husband since his admission eight years ago on Chestnut Ward. Continuity of care is extremely valuable and in his best interest as a young Alzheimer's patient, it's appreciated by myself as his main visitor (with my sister). Highly recommend the overall culture and support at PJ Care, along with the loyal staff and great family liaison. Thank you - a life savers of care, quality and nursing of my husband.
29 November 2024
Every time I have visited Chestnut Ward, I am always welcomed as a member of the family, that is how PJ Care operate. The staff who take care of laundry, cleaning, meals, activities are all as caring as the care staff on the ward; some of the staff have been here for the past eight years. The level of professionalism and warmth reassure me that this has been the right place to enjoy "moments of joy", fun and laughter. I am reassured that all needs are met, decisions made in best interest and quality of care is exemplary.
11 September 2024
After a few initial teething problems (sorted out by the family liaison officer), we are very happy with the care our son receives. He is always presented as clean and tidy and appears happy when we visit him. The carers and nurses know him very well and seem genuinely fond of him. They are quick to act on his complex medical needs and are supportive to the family. It was so difficult making the decision to place our son in a care home, but we are happy with the outcome. We now enjoy spending time with him as parents and not carers and his needs are well catered for by PJ Care.
01 May 2022
Mum had Motor neurone disease with 4 failed placements due to the complexity of the condition. Although PJ Care Eagle Wood were not fully experienced in MND and its rapid changes and management, however, they excelled far beyond any other care facility. Personal care is second to none, very experienced and compassionate carers. The medications are always on time, there is a fabulous ratio of staff to residents not experienced at any other home. Mum was always clean and well presented. They assisted so much during Covid times, learned new technology and had fabulous communication. Cons: due to complexity I feel an advanced practitioner would be an awesome addition. They could work better with outside organisations, nurses listen to carers, some staff had very little English language . Overall experience: I can’t express enough PJ’s superiority over any other care establishment: all the staff: care, admin, nursing, management were amazing. I would Highly recommend. thank you
25 February 2021
My son has been a resident in PJ Care Eagle Wood Neurological Care Centre for just over a year following a haemorrhage and hospital stays and operations for 9-weeks and in the hospital for 7-weeks before joining PJ Care. The facilities and staff are excellent, and he is very well looked after. The home is only 10-15 minutes away from me, and in normal circumstances, visiting is an open-door policy, which I hope, like other relatives will resume ASAP. Of course, many activities have been affected due to Covid, but hopefully, soon things will slowly retreat to some sort of normality. I believe my son couldn't be anywhere better, both he and myself are very happy.
09 February 2021
My dad has mixed dementia and moved from a previous care setting into a hospital and then into this care home in May 2020. He has received excellent care during his entire stay, so far. Occasionally dad appears to be wearing items of clothing that are not his own, but I think this have now been rectified. I have rated all options as excellent because every time I see my dad, he looks clean and well cared for. My only concern is, that since he moved into this setting, I have not been able to actually go into the care home and see my dad's room or how he is looked after. I have only seen my dad via zoom calls, via a garden visit (in summer) or via the newly built visiting pod (a screen separates us). I would like to be able to hold my dad's hand and give him a cuddle and a kiss but current restrictions do not allow this to take place. My dad has deteriorated severely since May 2020, through lack of physical contact with his loved ones (family). COVID tests are not an option for family visitors.
29 July 2019
I have only praise for Eagle Wood and the dedicated team who provide outstanding care for my wife. The home reacts at once to any changes to my wife's needs, as all her needs are me in-house; carers/nurses/doctors/consultants. In the first few weeks she was assessed by a variety of specialist (speech, swallowing, medication etc). The modern spacious building is always presented immaculately, from the welcoming staff at reception through to the wide corridors and generously proportioned en-suite rooms. Staff are always cheerful and welcoming. I could not be happier for my wife.
05 September 2018
My mother resided in the Chestnut Unit at PJ Care Peterborough from April to August 2018. Mum's diagnosis of semantic dementia led to several hospital admissions and a stay at an acute mental health facility, due to a care home and hospital staff not being able to deal with her behavioural issues. We experienced 'care' in a number of healthcare and home settings and I can categorically state that mum had the best care whilst she was a resident at PJ Care. The staff are, without exception, kind, caring, empathetic and compassionate. They went out of their way to ensure mum had everything she needed and more. This, whilst mum continued to have behavioural issues; staff at PJ Care take this in their stride and do not see it as abnormal or distressing behaviour. The leadership in the unit and training of the staff is reflected in their care and I have no hesitation in recommending PJ Care to anyone who is having difficulty placing their loved one in a care setting, which offers individualised care in a kind and compassionate way. Thank you, PJ Care, for making my Mums last few months as comfortable as they possibly could be.
03 August 2018
I am a resident in this home. In November, I am going to the theatre to watch a tribute act Christmas special. The staff take me where I want to go. I have bad days where I want to go home but the staff help me through it.
08 January 2018
I realise that this isn't the average case home but measured by the standards or ordinary homes Eagle Wood is exceptional. The facilities and staff are outstanding.
30 June 2017
My husband has been a resident at PJ Care for over two years now. He is being really well cared for and the staff are so patient with him. Sometimes he can be aggressive - usually during 'Personal care' but they always manage to calm him down - not easy. I feel so lucky that he is so well looked after when I could no longer cope with his dementia at home. The staff on Cedar Unit all deserve medals. I can't praise them highly enough.
11 January 2017
What a great care home. It is always a delight to visit. You have such wonderful, caring staff from the minute you arrive.
12 April 2016
My father requires frequent check-ins from the nursing staff, which they absolutely surpassed expectations with. Staff were considerate, sensitive and had time to spend talking with us as well as maintaining his care level. Very kind people. Clear communication, attentive. Large facility, with great history and very modern, clean and light. I didn't see everywhere but what I did see I was very happy with.