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Old Brumby Street, Old Brumby, Scunthorpe, DN16 2DB
View Full Details of Balmoral HouseLatest Reviews for Balmoral House
08 August 2024
Our experience with Balmoral House is excellent as it's our second time we have used your service. Our only hope is that there's room for us next time we need you. 10/10.
25 July 2024
From Dad arriving in June, we, as a family, have been very impressed with Balmoral House. This includes professionalism of the staff, the respect shown to residents. I get a sense that people (carers) genuinely care for the residents and they are treated as individuals. Dad is more alert on visits and not as withdrawn. I can only attribute this to him feeling more secure, engaged with and settled. Thank you.
10 November 2023
My father came to Balmoral from the hospital. He was not very well at all. The staff have been absolutely amazing with him and played a big part in his recovery. The staff are a credit to this home and gave my dad everything he needed. Carers care, and these carers go above and beyond. Always felt welcome. Lovely manager and staff. Balmoral is what caring is all about. Thank you for being there for us as a family and also for the support given to my dad, and for making us all welcome.
12 October 2023
I am very happy living here at Balmoral House. The staff are always happy to help - above and beyond.
03 October 2023
I honestly cannot speak highly enough. My dad was already a resident when we brought my mum to Balmoral for end-of-life care. We were all scooped up as a family and we all felt loved and cared for. We couldn't have wished for more and all of the staff whatever their role are like one big family that you become a part of. The gentle way they cared for her was as though they loved her and she has felt that, which to us, is priceless.
28 September 2023
Every single member of staff has been absolutely fantastic, from the kitchen staff, the carers and the managers. They go above and beyond and genuinely care. I couldn't praise the home and staff any more.
08 September 2023
As my mum grew frailer she became more dependent on the kind care you provided. Your rating is well deserved! My mum liked how she could make it her room and enjoyed the catering. I am in awe of all the events and activities you enthusiastically arrange for the residents. She was a resident for thirteen months. I would echo other opinions that state it is well managed with very friendly staff in a good quality, purpose-built home. My mother loved chatting to the staff who always had time for her. I always felt Mum was safe with you and the care you provided. My sincere thanks.
25 May 2023
My overall experience for my father and I has been outstanding care and compassion throughout. I cannot fault this home or the staff and would recommend it highly. Great food and activities and the management was always available and ran the home like one big family.
25 May 2023
My wife has been a resident of Balmoral House for 3.5 years and in that time she has received excellent care. There is an experienced and professional management team with friendly staff. Good quality and modern purpose-built home. Would recommend it highly.
13 May 2023
Our mum was in Balmoral House care home from November 2022 until she sadly passed away in March 2023. The staff were excellent, all very hardworking, professional and caring. They looked after the family also. My sister would also stay for meals with Mum to help her settle in. At first, Mum was in a room in the upstairs area in which she didn’t settle, but the staff were quick to act and soon got Mum moved to a lovely quiet area downstairs.
01 May 2023
My mum moved to Balmoral House care home in February 2023. I cannot thank the staff enough, who have all been wonderful for the care and support they have given her. They have made her feel at home and always show a genuine interest in her well-being. The staff keep me informed if there are any issues. She is able to socialise with other residents during the day through activities, meal times or just meeting up for a chat. Having taught catering during her life she is always praising the quality of the food which is cooked on-site. The atmosphere created at Balmoral is one of warmth, friendship and care. It's a lovely place for my mum to live.
13 April 2023
My father was admitted into Balmoral House at the beginning of January 2023. During his stay, he has been treated with dignity and respect. The care he receives is excellent and all of the staff have done their best for Dad and us as a family, acknowledging how difficult and distressing it can be for all the family when a loved one suddenly becomes dependent on others and needs 24-hour care in a nursing home. I have given an excellent for activities because the staff do the best they can with the resources they have. However, it is impossible to take wheelchair-bound patients out on a visit due to the lack of availability of wheelchair taxis/buses. It would be an asset to the care home if they had a minibus accessible for wheelchairs then all the residents would, could and should enjoy a change of scenery.
13 April 2023
The care received by my sister has been second to none. The staff have become friends with her and our family members. She is treated with dignity and her well-being is given first priority. All my fears about how she would cope with being in a care home have all been laid to rest.
11 April 2023
My grandad is treated with the dignity and respect he deserves. There are always plenty of activities going on around the home and lots of choices for everyone's preferences. The staff are extremely considerate and will always uphold privacy when we come to visit. The care provided here is excellent, I wouldn't want my grandad anywhere else. My grandad likes his own company and that is well respected. He is very happy at Balmoral House.
15 November 2022
Mum spent nearly three months as a resident following a few weeks in the hospital following a fall. This care home goes above and beyond in terms of care. The staff are brilliant. Even to a point of them fetching her recliner chair from her bungalow. Always kept me informed of the state of her health.
05 July 2022
All the staff at Balmoral house were fantastic with my grandma, they went out of their way for her, my grandma reported fantastic food and care and would highly recommend Balmoral house to anyone she also took part in activities which she enjoyed.
30 June 2022
My grandma has been at Balmoral House now for over two years now and the standard of care is excellent. All staff are lovely always happy to help. Food is excellent, very clean home always smells lovely. Management always happy to help in any way they can. My grandma's needs are dealt with immediately and her dignity upheld at all times. Staff are very caring, I would recommend if anyone is looking for a forever home for their elderly family or friends I would definitely recommend Balmoral House.
30 June 2022
My grandma has lived at Balmoral House for over two years. She is very settled. The staff are always very helpful and always happy to help my grandma and all her care needs. She always looks clean and tidy. The staff are always smiling. The management is always happy to help in any way. The food is excellent. The home is clean and tidy and always smells nice. I would recommend Balmoral House to anyone who is thinking for a forever home for their elderly parents or other family members.
30 June 2022
Excellent care home. My mum was there. Staff looked after her for the time she was there. Couldn’t ask for better care. My mum sang the girl's praises. The home was spotless. The food was fab. My mum would like to thank the staff for the excellent care they provided, and our family are very grateful.
30 June 2022
My grandad has been at Balmoral for a year now and I can honestly say that I couldn't ask for better care and consideration from all of the staff and management. Any needs that my grandad has, are dealt with immediately and with the dignity he deserves. All staff are helpful, welcoming and extremely caring. I would definitely recommend Balmoral House to anyone looking for somewhere for their relatives, so they know that they will be cared for in the best way possible.
Latest Reviews for Balmoral House
08 August 2024
Our experience with Balmoral House is excellent as it's our second time we have used your service. Our only hope is that there's room for us next time we need you. 10/10.
25 July 2024
From Dad arriving in June, we, as a family, have been very impressed with Balmoral House. This includes professionalism of the staff, the respect shown to residents. I get a sense that people (carers) genuinely care for the residents and they are treated as individuals. Dad is more alert on visits and not as withdrawn. I can only attribute this to him feeling more secure, engaged with and settled. Thank you.
10 November 2023
My father came to Balmoral from the hospital. He was not very well at all. The staff have been absolutely amazing with him and played a big part in his recovery. The staff are a credit to this home and gave my dad everything he needed. Carers care, and these carers go above and beyond. Always felt welcome. Lovely manager and staff. Balmoral is what caring is all about. Thank you for being there for us as a family and also for the support given to my dad, and for making us all welcome.
12 October 2023
I am very happy living here at Balmoral House. The staff are always happy to help - above and beyond.
03 October 2023
I honestly cannot speak highly enough. My dad was already a resident when we brought my mum to Balmoral for end-of-life care. We were all scooped up as a family and we all felt loved and cared for. We couldn't have wished for more and all of the staff whatever their role are like one big family that you become a part of. The gentle way they cared for her was as though they loved her and she has felt that, which to us, is priceless.
28 September 2023
Every single member of staff has been absolutely fantastic, from the kitchen staff, the carers and the managers. They go above and beyond and genuinely care. I couldn't praise the home and staff any more.
08 September 2023
As my mum grew frailer she became more dependent on the kind care you provided. Your rating is well deserved! My mum liked how she could make it her room and enjoyed the catering. I am in awe of all the events and activities you enthusiastically arrange for the residents. She was a resident for thirteen months. I would echo other opinions that state it is well managed with very friendly staff in a good quality, purpose-built home. My mother loved chatting to the staff who always had time for her. I always felt Mum was safe with you and the care you provided. My sincere thanks.
25 May 2023
My overall experience for my father and I has been outstanding care and compassion throughout. I cannot fault this home or the staff and would recommend it highly. Great food and activities and the management was always available and ran the home like one big family.
25 May 2023
My wife has been a resident of Balmoral House for 3.5 years and in that time she has received excellent care. There is an experienced and professional management team with friendly staff. Good quality and modern purpose-built home. Would recommend it highly.
13 May 2023
Our mum was in Balmoral House care home from November 2022 until she sadly passed away in March 2023. The staff were excellent, all very hardworking, professional and caring. They looked after the family also. My sister would also stay for meals with Mum to help her settle in. At first, Mum was in a room in the upstairs area in which she didn’t settle, but the staff were quick to act and soon got Mum moved to a lovely quiet area downstairs.
01 May 2023
My mum moved to Balmoral House care home in February 2023. I cannot thank the staff enough, who have all been wonderful for the care and support they have given her. They have made her feel at home and always show a genuine interest in her well-being. The staff keep me informed if there are any issues. She is able to socialise with other residents during the day through activities, meal times or just meeting up for a chat. Having taught catering during her life she is always praising the quality of the food which is cooked on-site. The atmosphere created at Balmoral is one of warmth, friendship and care. It's a lovely place for my mum to live.
13 April 2023
My father was admitted into Balmoral House at the beginning of January 2023. During his stay, he has been treated with dignity and respect. The care he receives is excellent and all of the staff have done their best for Dad and us as a family, acknowledging how difficult and distressing it can be for all the family when a loved one suddenly becomes dependent on others and needs 24-hour care in a nursing home. I have given an excellent for activities because the staff do the best they can with the resources they have. However, it is impossible to take wheelchair-bound patients out on a visit due to the lack of availability of wheelchair taxis/buses. It would be an asset to the care home if they had a minibus accessible for wheelchairs then all the residents would, could and should enjoy a change of scenery.
13 April 2023
The care received by my sister has been second to none. The staff have become friends with her and our family members. She is treated with dignity and her well-being is given first priority. All my fears about how she would cope with being in a care home have all been laid to rest.
11 April 2023
My grandad is treated with the dignity and respect he deserves. There are always plenty of activities going on around the home and lots of choices for everyone's preferences. The staff are extremely considerate and will always uphold privacy when we come to visit. The care provided here is excellent, I wouldn't want my grandad anywhere else. My grandad likes his own company and that is well respected. He is very happy at Balmoral House.
15 November 2022
Mum spent nearly three months as a resident following a few weeks in the hospital following a fall. This care home goes above and beyond in terms of care. The staff are brilliant. Even to a point of them fetching her recliner chair from her bungalow. Always kept me informed of the state of her health.
05 July 2022
All the staff at Balmoral house were fantastic with my grandma, they went out of their way for her, my grandma reported fantastic food and care and would highly recommend Balmoral house to anyone she also took part in activities which she enjoyed.
30 June 2022
My grandma has been at Balmoral House now for over two years now and the standard of care is excellent. All staff are lovely always happy to help. Food is excellent, very clean home always smells lovely. Management always happy to help in any way they can. My grandma's needs are dealt with immediately and her dignity upheld at all times. Staff are very caring, I would recommend if anyone is looking for a forever home for their elderly family or friends I would definitely recommend Balmoral House.
30 June 2022
My grandma has lived at Balmoral House for over two years. She is very settled. The staff are always very helpful and always happy to help my grandma and all her care needs. She always looks clean and tidy. The staff are always smiling. The management is always happy to help in any way. The food is excellent. The home is clean and tidy and always smells nice. I would recommend Balmoral House to anyone who is thinking for a forever home for their elderly parents or other family members.
30 June 2022
Excellent care home. My mum was there. Staff looked after her for the time she was there. Couldn’t ask for better care. My mum sang the girl's praises. The home was spotless. The food was fab. My mum would like to thank the staff for the excellent care they provided, and our family are very grateful.
30 June 2022
My grandad has been at Balmoral for a year now and I can honestly say that I couldn't ask for better care and consideration from all of the staff and management. Any needs that my grandad has, are dealt with immediately and with the dignity he deserves. All staff are helpful, welcoming and extremely caring. I would definitely recommend Balmoral House to anyone looking for somewhere for their relatives, so they know that they will be cared for in the best way possible.