Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for LAM Manor

stars
stars 23 October 2015
Dad went to live at Ivy House last December when his dementia had progressed to a level where he was no longer safe at home. He had been going to Ivy House in Littleover for day care for approx 18 months so I already knew the Manager and knew how enthusiastic she was about making sure the residents felt they were at home. The care at Ivy House is excellent. Dad is happier and his health has improved since he started living there. The staff are patient, caring and friendly. Dad's care plan is reviewed regularly and any alterations for his care are discussed with me first. The food is good and Dad often has seconds and is very fond of biscuits! Ivy house is now dad's home and one of the staff said recently they couldn't imagine him not being there. I feel I have a new family as well. It was one of the most difficult decisions I ever had to make when dad went into a home but I really believe I picked one of the best homes in Derby.
Review from Aileen M (Daughter of Resident/Service User)