Submit a Review for Carrickfergus Manor
76 Dunluskin Gardens, Prince Andrew Way, Carrickfergus, BT38 7JA
View Full Details of Carrickfergus ManorLatest Reviews for Carrickfergus Manor
15 April 2025
Care staff do their job to the best of their ability but a lot is expected of them and it takes only one to be off sick to put a lot of extra work on the rest. Agency staff are deployed but don't always know the residents or their needs. The food is excellent but again not enough staff to assist those who needs help eating and dinner is cold then.
14 April 2025
When my parent first arrived at the home, the staff were very welcoming and extremely helpful this immediately put us as a family at ease. My parent was very difficult to deal with at the start, but the staff perservered and after 3 weeks they were settled and joining in the activities and socialising, something they haven't done in a long time. As a family, we are extremely grateful to all the staff.
09 April 2025
From our very first visit myself and my family have been struck by the professionalism and kindness of the staff shown to my mother. In particular, the approachability of the management and engagement in relation to her needs has been comforting and reassuring to us. The overall level of care displayed by the whole team makes us feel very confident that my mothers needs are being fully met. I feel that mum is fully supported by a circle of kindness, care and love, we have gained a family in Carrickfergus Manor.
27 March 2025
Dad has been residing at Carrickfergus manor for approximately 18 months. He settled very quickly with the help & diligence from staff. Lots of activities take place daily. Rooms are very spacious each with an en-suite and are cleaned daily. Food is excellent menu changes regularly. Any little issues are dealt with promptly. Would recommend this home for your loved ones with dementia.
10 December 2024
Mum has come on so well, she was moved from another home to Carrickfergus Manor. Her mobility has improved greatly and she's able to walk herself with the help of her rolator, always plenty of activities going on and she's enjoying everything.
29 November 2024
I have visited three people on many occasions over the last several months. Each time, I have been made very welcome by every member of staff. Whenever I had any queries/questions for staff they were always dealt with quickly. I cannot praise and thank the staff enough, as they always showed love, care and compassion for everyone. The lady who is manager was always willing to help in anyway possible, with a welcoming smile.
27 November 2024
My father was a resident in Carrickfergus Manor for just over 1 year. We were very happy with the care and attention that he received. The staff were very kind and spent a lot of time chatting to him and learning about him. They kept us clearly informed and seemed to be very fond of our dad. He enjoyed their company and their laughs and jokes. I have recommended Carrickfergus Manor to other people based on our experience. Thank you so much for all you did for our father, we appreciate that very much.
31 October 2024
My husband has lewey body, frontotemperal and Alzheimer's dementia and has been in Carrickfergus Manor since October 2023 to date. I have at all times felt a genuine lovely, caring attitude with staff - towards my husband and empathy for visitors. They are consistent and not high staff turnover. My father in law was here six years and many still remember us and him to this day. When my husband was in hospital, carers phoned us to check on him and worked miracles to help him walk again. I have volunteered in care homes and visited a lot but never seen activities and music like Carrickfergus Manor - amazing.
22 October 2024
As a family, we cannot fault Carrickfergus Manor. It has provided excellent care to my mother and a reassurance to the family that she is in a great place for her.
22 October 2024
Over the years Carrickfergus Manor has welcomed 3 aunts, 1 uncle and 1 sister in law into their care. The staff treat the residents with dignity, respect and compassion. On any given day when you pay a visit to Carrickfergus Manor you will find that the staff are engaging with the residents and there are always activities going on for them such as painting, singing and looking after the garden. There are regular gatherings in the big room when entertainment is organised with a local musician and the residents are singing along and in some cases having a wee dance. There have also been other days during the summer when they have been gathered together to enjoy a milk shake or ice cream. All in all my respect for the staff and facilities at Carrickfergus Manor is second to none.
22 October 2024
My uncle was in Carrickfergus Manor for 10 months and received nothing but the most excellent care the whole time. He was recently in hospital and on his discharge required a placement in the nursing part of the home. There were no beds immediately available, but the staff pulled out all the stops to get a room for him. All of the staff from the manager to laundry support we're excellent. One of the laundry workers even visited my uncle in hospital - a round journey of over 50 miles. Well done Carrickfergus Manor.
13 August 2024
I visit Carrickfergus Manor twice a week. In my opinion, a few of the care staff could do with retraining. This applies only to the nursing floor (upstairs). The nurses are excellent and they are an asset to the nursing home.
17 July 2024
My mum arrived in Carrickfergus Manor a few months ago, since her arrival she has been treated with dignity and respect she is currently in the nursing wing and confined to bed at this time. The nursing care she has received has been second to none so much so that hopefully she will be allowed out of bed very soon and be able to enjoy the fantastic facilities in the home. mum enjoys the food and little treats like ice cream, milkshakes, etc that come in between. whenever I go to visit Mum I can hear the entertainment room buzzing with residents who seem to enjoy that day's entertainment. The gardens are beautiful the staff and management are welcoming and pleasant the whole ambiance of Carrickfergus Manor is just fantastic. we as a family are very happy with the care Mum is receiving and would certainly recommend it to anyone it is like a 5-star hotel.
05 February 2024
The home is an excellent place and looks after my mother since her arrival with the utmost care. All of the staff are knowledgeable in their care. My mother feels safe, is looked after and receives support. Her meals are well catered for and she is clean and happy. As a caregiver I can see how well the place is run and I don't worry about her care. All staff, especially nurse staff and managers, are approachable and listen and respond to any questions.
11 January 2024
Carrickfergus Manor is a beautiful home and the staff are amazing. They work tirelessly in the most heart-breaking circumstances at times. My only negative is that there is not enough staff and residents could benefit from more interaction on the nursing floor like there is on the residential floor.
11 January 2024
I've nothing but positive things to say about this care home. My mum loves living there and that is all that counts. They interact well with people who stay there, plenty of activities and entertainment for them.
04 January 2024
My dad moved to Carrickfergus Manor in May. It was very hard to let him go, as I had been his carer. From the day he entered the home, I felt at ease. They are all amazing and so good with him, even in his difficult days. We work together if any problems arise, which can happen, but they always put my dad first and I thank them for all they do and can’t speak highly enough of all the staff.
22 September 2023
Each time I have visited my friend in Carrickfergus Manor I have been struck by the warmth and friendliness of the care staff. They make this a real home for the residents, relating to them with patience and genuine friendship. I know my friend is in the best of hands.
11 September 2023
My Mother and Father are both residents. They are being well looked after and all their needs catered for. When I visit the staff are friendly and unobtrusive so my time spent with my parents is more relaxing.
01 September 2023
Both my elderly parents are resident in this care home and I find that, to most of the staff, looking after them is more than just a job. My mother passed away on 27/07/23 and the staff could not have done any more for my mum and dad. I cannot thank them enough.
Latest Reviews for Carrickfergus Manor
15 April 2025
Care staff do their job to the best of their ability but a lot is expected of them and it takes only one to be off sick to put a lot of extra work on the rest. Agency staff are deployed but don't always know the residents or their needs. The food is excellent but again not enough staff to assist those who needs help eating and dinner is cold then.
14 April 2025
When my parent first arrived at the home, the staff were very welcoming and extremely helpful this immediately put us as a family at ease. My parent was very difficult to deal with at the start, but the staff perservered and after 3 weeks they were settled and joining in the activities and socialising, something they haven't done in a long time. As a family, we are extremely grateful to all the staff.
09 April 2025
From our very first visit myself and my family have been struck by the professionalism and kindness of the staff shown to my mother. In particular, the approachability of the management and engagement in relation to her needs has been comforting and reassuring to us. The overall level of care displayed by the whole team makes us feel very confident that my mothers needs are being fully met. I feel that mum is fully supported by a circle of kindness, care and love, we have gained a family in Carrickfergus Manor.
27 March 2025
Dad has been residing at Carrickfergus manor for approximately 18 months. He settled very quickly with the help & diligence from staff. Lots of activities take place daily. Rooms are very spacious each with an en-suite and are cleaned daily. Food is excellent menu changes regularly. Any little issues are dealt with promptly. Would recommend this home for your loved ones with dementia.
10 December 2024
Mum has come on so well, she was moved from another home to Carrickfergus Manor. Her mobility has improved greatly and she's able to walk herself with the help of her rolator, always plenty of activities going on and she's enjoying everything.
29 November 2024
I have visited three people on many occasions over the last several months. Each time, I have been made very welcome by every member of staff. Whenever I had any queries/questions for staff they were always dealt with quickly. I cannot praise and thank the staff enough, as they always showed love, care and compassion for everyone. The lady who is manager was always willing to help in anyway possible, with a welcoming smile.
27 November 2024
My father was a resident in Carrickfergus Manor for just over 1 year. We were very happy with the care and attention that he received. The staff were very kind and spent a lot of time chatting to him and learning about him. They kept us clearly informed and seemed to be very fond of our dad. He enjoyed their company and their laughs and jokes. I have recommended Carrickfergus Manor to other people based on our experience. Thank you so much for all you did for our father, we appreciate that very much.
31 October 2024
My husband has lewey body, frontotemperal and Alzheimer's dementia and has been in Carrickfergus Manor since October 2023 to date. I have at all times felt a genuine lovely, caring attitude with staff - towards my husband and empathy for visitors. They are consistent and not high staff turnover. My father in law was here six years and many still remember us and him to this day. When my husband was in hospital, carers phoned us to check on him and worked miracles to help him walk again. I have volunteered in care homes and visited a lot but never seen activities and music like Carrickfergus Manor - amazing.
22 October 2024
As a family, we cannot fault Carrickfergus Manor. It has provided excellent care to my mother and a reassurance to the family that she is in a great place for her.
22 October 2024
Over the years Carrickfergus Manor has welcomed 3 aunts, 1 uncle and 1 sister in law into their care. The staff treat the residents with dignity, respect and compassion. On any given day when you pay a visit to Carrickfergus Manor you will find that the staff are engaging with the residents and there are always activities going on for them such as painting, singing and looking after the garden. There are regular gatherings in the big room when entertainment is organised with a local musician and the residents are singing along and in some cases having a wee dance. There have also been other days during the summer when they have been gathered together to enjoy a milk shake or ice cream. All in all my respect for the staff and facilities at Carrickfergus Manor is second to none.
22 October 2024
My uncle was in Carrickfergus Manor for 10 months and received nothing but the most excellent care the whole time. He was recently in hospital and on his discharge required a placement in the nursing part of the home. There were no beds immediately available, but the staff pulled out all the stops to get a room for him. All of the staff from the manager to laundry support we're excellent. One of the laundry workers even visited my uncle in hospital - a round journey of over 50 miles. Well done Carrickfergus Manor.
13 August 2024
I visit Carrickfergus Manor twice a week. In my opinion, a few of the care staff could do with retraining. This applies only to the nursing floor (upstairs). The nurses are excellent and they are an asset to the nursing home.
17 July 2024
My mum arrived in Carrickfergus Manor a few months ago, since her arrival she has been treated with dignity and respect she is currently in the nursing wing and confined to bed at this time. The nursing care she has received has been second to none so much so that hopefully she will be allowed out of bed very soon and be able to enjoy the fantastic facilities in the home. mum enjoys the food and little treats like ice cream, milkshakes, etc that come in between. whenever I go to visit Mum I can hear the entertainment room buzzing with residents who seem to enjoy that day's entertainment. The gardens are beautiful the staff and management are welcoming and pleasant the whole ambiance of Carrickfergus Manor is just fantastic. we as a family are very happy with the care Mum is receiving and would certainly recommend it to anyone it is like a 5-star hotel.
05 February 2024
The home is an excellent place and looks after my mother since her arrival with the utmost care. All of the staff are knowledgeable in their care. My mother feels safe, is looked after and receives support. Her meals are well catered for and she is clean and happy. As a caregiver I can see how well the place is run and I don't worry about her care. All staff, especially nurse staff and managers, are approachable and listen and respond to any questions.
11 January 2024
Carrickfergus Manor is a beautiful home and the staff are amazing. They work tirelessly in the most heart-breaking circumstances at times. My only negative is that there is not enough staff and residents could benefit from more interaction on the nursing floor like there is on the residential floor.
11 January 2024
I've nothing but positive things to say about this care home. My mum loves living there and that is all that counts. They interact well with people who stay there, plenty of activities and entertainment for them.
04 January 2024
My dad moved to Carrickfergus Manor in May. It was very hard to let him go, as I had been his carer. From the day he entered the home, I felt at ease. They are all amazing and so good with him, even in his difficult days. We work together if any problems arise, which can happen, but they always put my dad first and I thank them for all they do and can’t speak highly enough of all the staff.
22 September 2023
Each time I have visited my friend in Carrickfergus Manor I have been struck by the warmth and friendliness of the care staff. They make this a real home for the residents, relating to them with patience and genuine friendship. I know my friend is in the best of hands.
11 September 2023
My Mother and Father are both residents. They are being well looked after and all their needs catered for. When I visit the staff are friendly and unobtrusive so my time spent with my parents is more relaxing.
01 September 2023
Both my elderly parents are resident in this care home and I find that, to most of the staff, looking after them is more than just a job. My mother passed away on 27/07/23 and the staff could not have done any more for my mum and dad. I cannot thank them enough.