Submit a Review for The Chestnut Lodge
18-20 London Road, Tonbridge, TN10 3DA
View Full Details of The Chestnut LodgeLatest Reviews for The Chestnut Lodge
15 January 2025
I have peace of mind that my mum is now safe and being very well cared for. All the staff are very accommodating of my mum's needs and personality traits.
15 January 2025
A beautiful and welcoming care home. All staff go beyond expectations. Happy residents who speak highly of this care home.
15 January 2025
My partner has been at The Chestnut Lodge for a while. I must say that with every visit all the staff have been wonderful, so friendly and helpful.
13 January 2025
My dad has been a resident at The Chestnut Lodge, Tonbridge for over 4 years. During that time I visit often at irregular intervals and have always found Dad to be well looked after and the staff to be kind and friendly. Today, my mother and I attended a Christmas meal put on for us by the staff for the residents and their families. The room was beautifully decorated, down to tiny details, the meal was well prepared and the attention paid to us by the staff was exemplary. Overall, the Christmas meal was, in my experience, totally consistent with how Chestnut Lodge functions, the work and attitude of the staff and the level of care and communication I have witnessed. I would recommend Chestnut Lodge to anyone needing care for a loved one.
08 January 2025
A beautiful, well kept place for my mum to live and enjoy life. All the team are amazing, so friendly. I feel Mum enjoys living at The Chestnut Lodge and I have the peace of mind knowing she is being so well looked after in this lovely residential home.
07 November 2024
Love this place, especially the very friendly and caring staff. It's so reassuring that the health and well being of my aunt and mother-in-law in such good hands. There's also always great communication from the staff - keeping me informed and up to date. My aunt is very happy and comfortable enough to call it her home. Since she's been at The Chestnut Lodge, she has gained her confidence. My mother-in-law has late-stage dementia but is settled and her needs are met.
05 November 2024
The staff are very helpful and supportive. Mum is happy at Chestnut Lodge. The family are very happy with the care home.
04 November 2024
At a very distressing time, the team at Chestnut Lodge couldn't have been kinder to my mother and to myself. The carers worked hard at making my mother as comfortable as she could possibly be. The whole team, from reception who were cheery and welcoming, to the hardworking care team, and managers who were so kind when it was needed. They truly put the caring into their care home.
29 October 2024
Very friendly and helpful, just a nice place, I am glad that my sister is here. Thank you all.
28 October 2024
I'm very happy with Mum's care, the staff are lovely and approachable. If I have had any concerns - they have been acted on immediately. My mum is very happy and settled and I have good communication with all staff, management and carers.
11 October 2024
Mum is comfortable and well looked after. home is clean and well-run, the room is clean and tidy, she likes the food she likes the dogs coming in, she has a choice of activities she eats well most of the time.
27 September 2024
My husband has been a resident in The Chestnut Lodge for two years. He has always had the best care possible. All the staff are caring and professional and I am completely satisfied that he is being looked after extremely well.
20 September 2024
The care mum gets is amazing. The staff are very friendly. The home is clean and tidy and management staff are brilliant. The security is great. You can always park. They do lots of activities to keep mum occupied.
20 September 2024
My connection with Chesnut Lodge has until recently been from a distance. I am a resident from overseas and have only recently arrived for a visit. Chestnut Lodge staff have been friendly and welcoming. My brother is comfortable in his room and I believe being well looked after.
20 September 2024
My brother has been in residence for one year. I am pleased to say that my brother has settled well and contented. Staff have been supportive of myself and family. They have responded well to requests for treatments or other concerns I had for my brother.
20 August 2024
There is a warm welcome to new residents at Chestnut Lodge and my mum settled in quickly. The management staff are exceptional, so friendly and helpful, and make things so much easier for relatives at a difficult time. The care staff are friendly, supportive and genuine in the care they provide to the residents. The home is a well adapted building providing good access on all levels, and the bedrooms are clean, fresh and airy with en-suites. Above all, the care provided here is excellent, delivered in a compassionate and authentic way. There are lots of smiles that greet you from the manager and receptionist, to all the care staff on duty. I have no hesitation in recommending this care home.
13 June 2024
My wife passed away recently, have been at Chestnut for 2.5 years. I can never thank the staff enough for all their patience and dedication. No matter their job. They all carried it out with a smile and compassion and a few tears as well, especially in the last couple of days. Thank you so much for helping me as well.
16 February 2024
My husband was very happy there. The carers were lovely so caring and they kept him so clean. He had quite a long beard and they managed to shave it off. He would never let me shave him so I was so pleased as he looked 10 years young. It was a pleasure going to visit him as he always had a smile on his face. If I ever wanted another respite I would certainly send him to this lovely care home.
26 September 2023
I attended a relatives’ meeting recently and was very impressed, the manager spoke from the heart and showed real passion and pride for the care home and the people in it. All of the relatives in the meeting had positive feedback about their loved ones' improvement since being in Chestnut Lodge. I attended the barbecue after the meeting, the kitchen staff made fab burgers and coleslaw. I watched the interactions between staff and other residents and felt there was really genuine care. The staff interacted and chatted with all residents and paid special attention to everyone’s needs. This care home has a real family feeling, the staff are so caring, kind, and professional. I really feel Dad is being looked after as I would look after him. I would definitely recommend it if you are wondering where would be best for your loved one.
18 September 2023
Staff do their best in caring for their residents. The food is good and fresh. Could do with more stimulation for those residents who need it.
Latest Reviews for The Chestnut Lodge
15 January 2025
I have peace of mind that my mum is now safe and being very well cared for. All the staff are very accommodating of my mum's needs and personality traits.
15 January 2025
A beautiful and welcoming care home. All staff go beyond expectations. Happy residents who speak highly of this care home.
15 January 2025
My partner has been at The Chestnut Lodge for a while. I must say that with every visit all the staff have been wonderful, so friendly and helpful.
13 January 2025
My dad has been a resident at The Chestnut Lodge, Tonbridge for over 4 years. During that time I visit often at irregular intervals and have always found Dad to be well looked after and the staff to be kind and friendly. Today, my mother and I attended a Christmas meal put on for us by the staff for the residents and their families. The room was beautifully decorated, down to tiny details, the meal was well prepared and the attention paid to us by the staff was exemplary. Overall, the Christmas meal was, in my experience, totally consistent with how Chestnut Lodge functions, the work and attitude of the staff and the level of care and communication I have witnessed. I would recommend Chestnut Lodge to anyone needing care for a loved one.
08 January 2025
A beautiful, well kept place for my mum to live and enjoy life. All the team are amazing, so friendly. I feel Mum enjoys living at The Chestnut Lodge and I have the peace of mind knowing she is being so well looked after in this lovely residential home.
07 November 2024
Love this place, especially the very friendly and caring staff. It's so reassuring that the health and well being of my aunt and mother-in-law in such good hands. There's also always great communication from the staff - keeping me informed and up to date. My aunt is very happy and comfortable enough to call it her home. Since she's been at The Chestnut Lodge, she has gained her confidence. My mother-in-law has late-stage dementia but is settled and her needs are met.
05 November 2024
The staff are very helpful and supportive. Mum is happy at Chestnut Lodge. The family are very happy with the care home.
04 November 2024
At a very distressing time, the team at Chestnut Lodge couldn't have been kinder to my mother and to myself. The carers worked hard at making my mother as comfortable as she could possibly be. The whole team, from reception who were cheery and welcoming, to the hardworking care team, and managers who were so kind when it was needed. They truly put the caring into their care home.
29 October 2024
Very friendly and helpful, just a nice place, I am glad that my sister is here. Thank you all.
28 October 2024
I'm very happy with Mum's care, the staff are lovely and approachable. If I have had any concerns - they have been acted on immediately. My mum is very happy and settled and I have good communication with all staff, management and carers.
11 October 2024
Mum is comfortable and well looked after. home is clean and well-run, the room is clean and tidy, she likes the food she likes the dogs coming in, she has a choice of activities she eats well most of the time.
27 September 2024
My husband has been a resident in The Chestnut Lodge for two years. He has always had the best care possible. All the staff are caring and professional and I am completely satisfied that he is being looked after extremely well.
20 September 2024
The care mum gets is amazing. The staff are very friendly. The home is clean and tidy and management staff are brilliant. The security is great. You can always park. They do lots of activities to keep mum occupied.
20 September 2024
My connection with Chesnut Lodge has until recently been from a distance. I am a resident from overseas and have only recently arrived for a visit. Chestnut Lodge staff have been friendly and welcoming. My brother is comfortable in his room and I believe being well looked after.
20 September 2024
My brother has been in residence for one year. I am pleased to say that my brother has settled well and contented. Staff have been supportive of myself and family. They have responded well to requests for treatments or other concerns I had for my brother.
20 August 2024
There is a warm welcome to new residents at Chestnut Lodge and my mum settled in quickly. The management staff are exceptional, so friendly and helpful, and make things so much easier for relatives at a difficult time. The care staff are friendly, supportive and genuine in the care they provide to the residents. The home is a well adapted building providing good access on all levels, and the bedrooms are clean, fresh and airy with en-suites. Above all, the care provided here is excellent, delivered in a compassionate and authentic way. There are lots of smiles that greet you from the manager and receptionist, to all the care staff on duty. I have no hesitation in recommending this care home.
13 June 2024
My wife passed away recently, have been at Chestnut for 2.5 years. I can never thank the staff enough for all their patience and dedication. No matter their job. They all carried it out with a smile and compassion and a few tears as well, especially in the last couple of days. Thank you so much for helping me as well.
16 February 2024
My husband was very happy there. The carers were lovely so caring and they kept him so clean. He had quite a long beard and they managed to shave it off. He would never let me shave him so I was so pleased as he looked 10 years young. It was a pleasure going to visit him as he always had a smile on his face. If I ever wanted another respite I would certainly send him to this lovely care home.
26 September 2023
I attended a relatives’ meeting recently and was very impressed, the manager spoke from the heart and showed real passion and pride for the care home and the people in it. All of the relatives in the meeting had positive feedback about their loved ones' improvement since being in Chestnut Lodge. I attended the barbecue after the meeting, the kitchen staff made fab burgers and coleslaw. I watched the interactions between staff and other residents and felt there was really genuine care. The staff interacted and chatted with all residents and paid special attention to everyone’s needs. This care home has a real family feeling, the staff are so caring, kind, and professional. I really feel Dad is being looked after as I would look after him. I would definitely recommend it if you are wondering where would be best for your loved one.
18 September 2023
Staff do their best in caring for their residents. The food is good and fresh. Could do with more stimulation for those residents who need it.