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Ash Tree House, Warwick Drive, Wigan, WN2 4DT
View Full Details of Ash Tree HouseLatest Reviews for Ash Tree House
23 January 2025
The home is excellent, it is very clean, bright and homely. The rooms are excellent with a very nice lounge area. The staff could not be more helpful and care for all the residents as if they were their own family.
28 November 2024
Our elderly father came into Ash Tree House following an operation for respite and convalescence. He has received excellent care from a dedicated team of professional carers. Throughout his stay, he has been treated with respect, dignity and patience, with all his care needs being recognised and met. The staff are so friendly and truly caring and there is a genuine feeling of warmth throughout Ash Tree House. From initial enquiry to residential care, we have experienced excellent customer service and a great experience. Thank you Ash Tree House.
12 June 2024
I can't express enough the care and attention my mother-in-law receives. I visit regularly and the staff are amazing. The entertainment the home provides, the meals I cannot fault anything with the care they provide, also the cleanliness. I can honestly say I speak for the family when we say that we have peace of mind knowing my mother-in-law is being looked after 24/7. We waited for a room to become available in this specific home and it's the best decision we made for her.
10 May 2024
As usual the standard of care at Ash Tree is exceptional. I particularly commend the staff who create a relaxed and lively atmosphere/environment and treat residents so well.
06 March 2024
From my initial enquiry in person with reception, the whole experience that followed in assessing Mum (during a coffee morning) and her move to the home was done with care, compassion and an obvious demonstration of experience of helping very frightened and reluctant residents and very anxious families to navigate the process. Every single member of staff I meet, from the lady who made her birthday cake to the ladies who clean her room and everyone in-between, have been special. They have changed my mum's life and mine and are worth every penny.
06 December 2023
After a short respite stay, I was very well treated and looked after. All the staff were very well trained, pleasant and quick to respond. I had a very pleasant stay.
06 December 2023
From the first call I made enquiring about care at Ash Tree House, I have been very impressed. My dad went in for respite care and was immediately welcomed by all staff and made at ease. Staff are attentive, caring, supportive and loving towards Dad. Knowing he has professional care gives me comfort. Thank you for making and providing a joyful care home that supplied all in need of your services.
29 November 2023
The home provides an excellent level of care. It is now over a year since my father became a resident, and he has received exceptional care, with all staff genuinely caring for residents and getting to know them as individuals. They go beyond the levels of care my father received in previous homes that he has stayed at. The rooms are comfortable, the food is of a high standard, and I can rest easy knowing that my father is so well looked after.
22 November 2023
My aunt has been in Ash Tree House now for two years, previously she was lonely and depressed, she had recently lost her partner and lacked stimulation. Moving to Ash Tree House has given her a new lease of life. There is always something going on, the staff are excellent and the general appearance of the home is a credit. I looked at quite a few places before Ash Tree House and am so glad I found it.
22 November 2023
My overall experience at Ash Tree House has been excellent from the beginning. With Mum suffering from dementia I was really worried about placing her in a care home but all the staff at Ash Tree reassure me every time I visit. Mum is happy, clean and well looked after which is all I could have hoped for.
16 November 2023
Staff at Ash Tree House Care Home go over and above for the residents; there are always activities, new and different experiences and things for the residents to do and interact with. The staff know Mum and her needs really well and have helped her settle brilliantly. It is wonderful knowing and seeing she is well looked after, cared for and thriving and we can’t thank Ash Tree enough for everything they have done for Mum. Communication from the team has been excellent from day one and there is always someone available to answer any questions.
19 October 2023
Ash Tree House is an outstanding care home. My mum suffers with dementia and been a resident for nearly 2 years. The staff are so friendly and make you feel so welcoming, nothing is too much trouble. Mum is very settled now in her care home. This is so comforting for us as a family that our mum is being cared for and is safe. The home has regular events activities which keep Mum entertained when she feels up to it. Thank you Ash Tree staff.
26 September 2023
My mother-in-law has been diagnosed with dementia. She was roaming the streets in the early hours, telephoning the police for company and waking the neighbours at night. Our social worker managed to find Ash Tree House Care Home - Mother-in-law is settled there. She is well cared for with regular meals and one-to-one attention. The home is clean, pleasant and cheerful. Mother-in-law can be awkward with a mind of her own but the staff have won her round with their gentle coaxing and warm personalities. We are confident that she is safe and cared for.
31 March 2023
Ash Tree staff look after our mum exceptionally well. It's important for us to have peace of mind that mum is well looked after, happy and entertained and the home delivers exactly that. It is comforting to see our mum smiling and laughing like she always has done.
23 February 2023
Dad is being well looked after, the staff are all really friendly and happy to chat, and even dance, with him. He is happy there and enjoys the various activities. We joined him for the Christmas sing-along when his other son was singing and playing. It was clear that the staff were doing a really good job in encouraging residents to participate. It's never easy putting a parent into care, but the whole family think Dad is happy where he is now.
23 February 2023
So happy with the care our grandma receives at Ash Tree. She did not like the idea of a care home before she spent the night and then she didn't want to go home! Now she calls Ash Tree home and we have total peace of mind- I can't tell you how much this means to us. She is always busy doing lovely things and she is happy which we are forever grateful to the fantastic team for!
17 February 2023
My mum was welcomed to the home. The staff all seem very helpful and caring and my mum seems to be very happy with them. There seems to be a very good standard of cleanliness and this is impressive. There are various activities for the residents to enjoy, and my mum loves the hairdresser on site. I really haven't seen anything to be unhappy about and I am very confident that she is being cared for very well.
16 February 2023
What an amazing care home. I would strongly recommend anybody that was looking into going into care. The staff go out of the way for you all the time with no hesitation, they are so caring and understanding. My mum is so happy, and you can tell she is content. The home, itself is absolutely amazing. All the residents are always happy and smiling, which is a great comfort. No matter what time you go to the home the carers are always doing activities and interacting with the residents at all times.
16 February 2023
Loved seeing the care home so festive and Christmasy. The staff go above and beyond for the residents! My grandma absolutely loves it here and is always happy and has brilliant relationships with the staff. I honestly can't thank them enough!
16 February 2023
I visit my mother-in-law most days. On every visit, Ash Tree House is spotlessly clean and well-maintained. All the staff are friendly, caring and compassionate. They make you feel totally at ease knowing your loved one is well cared for and safe. The activities are fantastic and engaging, also regular trips out are a benefit having a change of environment. I cannot thank the staff enough for what they do, they are all superstars to me!
Latest Reviews for Ash Tree House
23 January 2025
The home is excellent, it is very clean, bright and homely. The rooms are excellent with a very nice lounge area. The staff could not be more helpful and care for all the residents as if they were their own family.
28 November 2024
Our elderly father came into Ash Tree House following an operation for respite and convalescence. He has received excellent care from a dedicated team of professional carers. Throughout his stay, he has been treated with respect, dignity and patience, with all his care needs being recognised and met. The staff are so friendly and truly caring and there is a genuine feeling of warmth throughout Ash Tree House. From initial enquiry to residential care, we have experienced excellent customer service and a great experience. Thank you Ash Tree House.
12 June 2024
I can't express enough the care and attention my mother-in-law receives. I visit regularly and the staff are amazing. The entertainment the home provides, the meals I cannot fault anything with the care they provide, also the cleanliness. I can honestly say I speak for the family when we say that we have peace of mind knowing my mother-in-law is being looked after 24/7. We waited for a room to become available in this specific home and it's the best decision we made for her.
10 May 2024
As usual the standard of care at Ash Tree is exceptional. I particularly commend the staff who create a relaxed and lively atmosphere/environment and treat residents so well.
06 March 2024
From my initial enquiry in person with reception, the whole experience that followed in assessing Mum (during a coffee morning) and her move to the home was done with care, compassion and an obvious demonstration of experience of helping very frightened and reluctant residents and very anxious families to navigate the process. Every single member of staff I meet, from the lady who made her birthday cake to the ladies who clean her room and everyone in-between, have been special. They have changed my mum's life and mine and are worth every penny.
06 December 2023
After a short respite stay, I was very well treated and looked after. All the staff were very well trained, pleasant and quick to respond. I had a very pleasant stay.
06 December 2023
From the first call I made enquiring about care at Ash Tree House, I have been very impressed. My dad went in for respite care and was immediately welcomed by all staff and made at ease. Staff are attentive, caring, supportive and loving towards Dad. Knowing he has professional care gives me comfort. Thank you for making and providing a joyful care home that supplied all in need of your services.
29 November 2023
The home provides an excellent level of care. It is now over a year since my father became a resident, and he has received exceptional care, with all staff genuinely caring for residents and getting to know them as individuals. They go beyond the levels of care my father received in previous homes that he has stayed at. The rooms are comfortable, the food is of a high standard, and I can rest easy knowing that my father is so well looked after.
22 November 2023
My aunt has been in Ash Tree House now for two years, previously she was lonely and depressed, she had recently lost her partner and lacked stimulation. Moving to Ash Tree House has given her a new lease of life. There is always something going on, the staff are excellent and the general appearance of the home is a credit. I looked at quite a few places before Ash Tree House and am so glad I found it.
22 November 2023
My overall experience at Ash Tree House has been excellent from the beginning. With Mum suffering from dementia I was really worried about placing her in a care home but all the staff at Ash Tree reassure me every time I visit. Mum is happy, clean and well looked after which is all I could have hoped for.
16 November 2023
Staff at Ash Tree House Care Home go over and above for the residents; there are always activities, new and different experiences and things for the residents to do and interact with. The staff know Mum and her needs really well and have helped her settle brilliantly. It is wonderful knowing and seeing she is well looked after, cared for and thriving and we can’t thank Ash Tree enough for everything they have done for Mum. Communication from the team has been excellent from day one and there is always someone available to answer any questions.
19 October 2023
Ash Tree House is an outstanding care home. My mum suffers with dementia and been a resident for nearly 2 years. The staff are so friendly and make you feel so welcoming, nothing is too much trouble. Mum is very settled now in her care home. This is so comforting for us as a family that our mum is being cared for and is safe. The home has regular events activities which keep Mum entertained when she feels up to it. Thank you Ash Tree staff.
26 September 2023
My mother-in-law has been diagnosed with dementia. She was roaming the streets in the early hours, telephoning the police for company and waking the neighbours at night. Our social worker managed to find Ash Tree House Care Home - Mother-in-law is settled there. She is well cared for with regular meals and one-to-one attention. The home is clean, pleasant and cheerful. Mother-in-law can be awkward with a mind of her own but the staff have won her round with their gentle coaxing and warm personalities. We are confident that she is safe and cared for.
31 March 2023
Ash Tree staff look after our mum exceptionally well. It's important for us to have peace of mind that mum is well looked after, happy and entertained and the home delivers exactly that. It is comforting to see our mum smiling and laughing like she always has done.
23 February 2023
Dad is being well looked after, the staff are all really friendly and happy to chat, and even dance, with him. He is happy there and enjoys the various activities. We joined him for the Christmas sing-along when his other son was singing and playing. It was clear that the staff were doing a really good job in encouraging residents to participate. It's never easy putting a parent into care, but the whole family think Dad is happy where he is now.
23 February 2023
So happy with the care our grandma receives at Ash Tree. She did not like the idea of a care home before she spent the night and then she didn't want to go home! Now she calls Ash Tree home and we have total peace of mind- I can't tell you how much this means to us. She is always busy doing lovely things and she is happy which we are forever grateful to the fantastic team for!
17 February 2023
My mum was welcomed to the home. The staff all seem very helpful and caring and my mum seems to be very happy with them. There seems to be a very good standard of cleanliness and this is impressive. There are various activities for the residents to enjoy, and my mum loves the hairdresser on site. I really haven't seen anything to be unhappy about and I am very confident that she is being cared for very well.
16 February 2023
What an amazing care home. I would strongly recommend anybody that was looking into going into care. The staff go out of the way for you all the time with no hesitation, they are so caring and understanding. My mum is so happy, and you can tell she is content. The home, itself is absolutely amazing. All the residents are always happy and smiling, which is a great comfort. No matter what time you go to the home the carers are always doing activities and interacting with the residents at all times.
16 February 2023
Loved seeing the care home so festive and Christmasy. The staff go above and beyond for the residents! My grandma absolutely loves it here and is always happy and has brilliant relationships with the staff. I honestly can't thank them enough!
16 February 2023
I visit my mother-in-law most days. On every visit, Ash Tree House is spotlessly clean and well-maintained. All the staff are friendly, caring and compassionate. They make you feel totally at ease knowing your loved one is well cared for and safe. The activities are fantastic and engaging, also regular trips out are a benefit having a change of environment. I cannot thank the staff enough for what they do, they are all superstars to me!