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Shapland Close, Wilton Road, Salisbury, SP2 7EJ
View Full Details of Salisbury ManorLatest Reviews for Salisbury Manor
20 December 2024
Usually very anxious about changes in my routines. This Care Home was able to offer amazing reassurance for me in the last days of hospitalisation, post-major knee replacement surgery. The Manor offered full care and support. In addition to level access to an ensuite room, all my daily needs were taken care of. Where my mobility was compromised, meals were brought to my room. The food was nutritious and flavoursome. All the staff were professional and cheerful, encouraging when needed, and attentive at all times. I was provided with Therapeutic exercises to improve my mobility and my day activity was arranged to focus upon my recovery. They really cared for me! Minimising my anxiety by taking time to explain changes and the staff listened to my concerns regarding medications. There's time to socialise with others too! Salisbury Manor is a very well run beautiful Care Home! I would not hesitate to recommend the Quality Care provision at the Manor!
04 December 2024
Our mother was offered a respite place following a very thorough assessment; we were impressed by the friendly and efficient staff involved in the admission. However, after a few days, the memory clinic nurse who visited my mum and I both observed that she was presenting very differently from usual and suspected an infection, but were assured it was just the change of setting. We had to push for a GP visit. The next day we were told that our mum had started wandering at night and that her respite stay would not be extended - the wandering was a new thing for her and hadn't been raised with us before this nor mentioned to the GP. We were given two days in which to find a new care home, with zero compassion, flexibility or understanding by the manager of how difficult this was given neither I nor my sister live locally - the memory nurse was very shocked too. It felt like a case of profit over people, that our mum was viewed as a reprobate rather than an ill, frightened old lady.
30 October 2024
Warm, welcoming, and professional staff. Very clean and well set out to make feel homely. Great entertainment and good food. Great knowledge of conductions and needs required. Supportive to family. Does not feel like a care home! My Father settled well.
30 September 2024
I joined Mum for complimentary afternoon tea today. A lovely treat, an enjoyable way to spend a couple of hours together. Mum is very settled and happy in her new home, she tells me every visit that she is well looked after, has some lovely friends and really likes all the staff. She absolutely loves the trips out in the minibus and specifically the New Forest and cinema outings. Thank you, everyone, for all that you do looking after Mum so well.
25 September 2024
A few months ago we moved my 93-year-old mother, who suffers from mid-stage dementia, into Salisbury Manor, and I can honestly say it has been a wonderful experience. Initially, we felt apprehensive, but after just a few days, she settled in beautifully and has been extremely content and peaceful ever since. The home itself is well appointed and family-friendly, creating a welcoming and comfortable environment for both residents and visitors. The food is nutritious and thoughtfully prepared, and the activities are well planned. The staff are incredibly well-trained, professional, and kind. They truly go above and beyond to make sure each resident is cared for with dignity and respect. Knowing that she is in such capable hands has been an enormous relief for all of us, especially her children and grandchildren. We can rest easy knowing that she is safe, comfortable, and well looked after every day. The management and care team deserve high praise for the excellent care they provide.
20 September 2024
Salisbury Manor is spotlessly clean. All staff from management to housekeeping are so respectful, helpful, knowledgeable and caring. The food is of an excellent standard with a good variety. The daily activities are varied and something for everybody. My mother unfortunately has had 2 hospital stays but the communication with myself from the home has been excellent. I visit most days and it's like being part of a very caring family. The grounds are also well maintained.
16 September 2024
I honestly don't know where to start with my review! From my first desperate call from the hospital, trying to get Dad into a better setting, to his assessment, and transfer and settling-in period at The Manor, everyone has been excellent. They completely understood our situation and not only immediately realised all Dad's needs, but also scooped us all up as a family and helped us rebuild after a really traumatic time The entire team have looked after Dad with such care and compassion, and through all their efforts they have completely restored him physically and rebuilt his confidence and given us our Husband/Dad and Grandad back! After a truly fabulous three-month stay at Salisbury Manor, Dad has been able to return home, but he will miss everyone so much, and it's reassuring to know, if he needs respite in the future, he can return, and he'd look forward to that. As a family we honestly can't thank you all enough, we've built some really special friendships.
26 June 2024
Salisbury Manor is your best-case scenario care home. The staff are wonderful, every single one, always so kind and thoughtful to residents and families. It is clean and bright. The homemade cakes are a bonus Most importantly I trust my granny is in kind hands, she is recognised for who she was and her needs are met for what she needs now.
08 May 2024
The care given to my father over his final few months was outstanding. He was not always an easy patient, but the staff were unfailingly kind and cheerful. They made a difficult time as pleasant as possible for him and his family. The home is well-managed and always spotlessly clean, and the food is delicious! I would recommend Salisbury Manor.
02 May 2024
The facilities at Salisbury Manor are top notch. The staff are wonderful, fully engaged with the residents and very caring. My mother is well looked after and as happy as her dementia permits. She is happy with the food provided (and seems to be putting on weight!). The gardens are improving and will be lovely for the summer. I would not hesitate to recommend this home to anyone.
20 February 2024
My Mum went into this nursing home for respite care after we had checked out many in the area as we had such a bad experience with another one previously. All we wanted was for Mum to be treated as we would treat her when we cared for her at home. Immediately on walking in it felt more like a 5* hotel than a nursing home. There is a tea/coffee (and cake) seating area at the entrance for residents and guests alike. The rooms were immaculate and did not smell (as other homes had) Lunch is a 3-course meal which every day smelt amazing and I could have joined Mum if I had wanted to (for a very small fee). I imagine the chefs work very hard to prepare different options every day. The manager and staff were friendly, checking if Mum and I were ok. I actually felt happy when I left as I felt she was in good hands. As a family we know that when the time comes for our Mum to need more than respite care this is the home we would choose.
09 February 2024
My mother has settled in so well and is so very happy. This place is so warm, friendly and professional, and the staff are amazing. My mother is happy and loves it here. As her daughter, it's fantastic to visit her and know she's being looked after so well. The good is fantastic, and everything is so efficient and organised. My sister and I are so relieved to have found such a fantastic place. Thank you so much for such amazing care.
01 February 2024
Mum went in for respite while we were away for a few days. Mum had previously gone into another care home in the area and hated it so she was very nervous about going in but she loved it so much she wanted to go back which I am delighted with as I was slightly nervous about leaving her but I didn’t have to worry. All the staff are super friendly and caring, everyone made her feel welcome. She loved doing the arts and crafts activity, she was able to have her hair done which she loved. The home was super clean and smelt lovely. The meals were divine and Mum came out liking more food than when she went in. I would definitely recommend this care home to anyone and if Mum is happy then so am I. Mum will definitely be going back and she even would like to stay permanently which is a definite recommendation in itself.
31 January 2024
I am treated like a Queen. As I came into Salisbury Manore for respite care, I felt I was entering a five-star hotel. The facilities here are wonderful, and the staff are kind and caring. I cannot answer questions about activities because I have not been able to attend any of them.
24 January 2024
I was in Salisbury Manor for respite care after open heart surgery. The staff were most helpful, kind and caring, with a real understanding of my situation. The home is fresh and clean, having been recently refurbished. The staff were kind and met any needs. The food was tasty and cooked on-site, and the activities for residents were available should they want them. I was looked after exceptionally well.
23 January 2024
I am so delighted that we made the decision to move my aunt to your home. She was welcomed and felt immediately at home. Every time I visit, she is in the lounge enjoying attention and company and is happy! The staff are excellent, the food restaurant quality, and the facilities, including her room, are beautiful. It feels as though she is enjoying a stay in a five-star hotel with attentive staff, and she has truly blossomed since her move here. Thank you, Sailsbury Manor.
16 January 2024
I visited a resident twice over Christmas. The second time on boxing day, together with his brother monks. We were invited to share a beautiful lunch in the downstairs dining room. It was like a meal in a high-class restaurant with a menu for the meal with choices of main and sweet courses. Two caterers served the food. The bedroom is very comfortable, with a full ensuite bathroom. The bed can be moved electrically to different positions. TV is standard. The décor and fittings are of a high class. The staff were very friendly and helpful. Tea and biscuits were served to us. There is a high staff-to-resident ratio, and the security is not oppressive, allowing residents to feel freedom.
12 December 2023
From the moment of a very last-minute enquiry to my dad's final days Salisbury Manor has been nothing but caring, supportive, helpful, friendly and every other positive description I can find. Really, they have been second to none. Treating my dear dad with dignity, individuality, love and kindness. Not only that but the care support has been efficient, attentive and appropriate. Every single member of staff touched us with kindness, even the subject of fees was sensitively approached. The home is newly furnished with good communal rooms and the chefs are on point, producing appropriate food. I just wish I'd found you sooner.
06 December 2023
My mother was very happy and comfortable during her two weeks recovering from a fractured hip and subsequent hip replacement surgery. The whole atmosphere was calm and welcoming. The staff could not have been more friendly and professional. I would highly recommend Salisbury Manor to others in need of care for their family.
23 November 2023
What a delightful experience! Shame about the food but the endless care and good humour of the staff made up for it! Thank you.
Latest Reviews for Salisbury Manor
20 December 2024
Usually very anxious about changes in my routines. This Care Home was able to offer amazing reassurance for me in the last days of hospitalisation, post-major knee replacement surgery. The Manor offered full care and support. In addition to level access to an ensuite room, all my daily needs were taken care of. Where my mobility was compromised, meals were brought to my room. The food was nutritious and flavoursome. All the staff were professional and cheerful, encouraging when needed, and attentive at all times. I was provided with Therapeutic exercises to improve my mobility and my day activity was arranged to focus upon my recovery. They really cared for me! Minimising my anxiety by taking time to explain changes and the staff listened to my concerns regarding medications. There's time to socialise with others too! Salisbury Manor is a very well run beautiful Care Home! I would not hesitate to recommend the Quality Care provision at the Manor!
04 December 2024
Our mother was offered a respite place following a very thorough assessment; we were impressed by the friendly and efficient staff involved in the admission. However, after a few days, the memory clinic nurse who visited my mum and I both observed that she was presenting very differently from usual and suspected an infection, but were assured it was just the change of setting. We had to push for a GP visit. The next day we were told that our mum had started wandering at night and that her respite stay would not be extended - the wandering was a new thing for her and hadn't been raised with us before this nor mentioned to the GP. We were given two days in which to find a new care home, with zero compassion, flexibility or understanding by the manager of how difficult this was given neither I nor my sister live locally - the memory nurse was very shocked too. It felt like a case of profit over people, that our mum was viewed as a reprobate rather than an ill, frightened old lady.
30 October 2024
Warm, welcoming, and professional staff. Very clean and well set out to make feel homely. Great entertainment and good food. Great knowledge of conductions and needs required. Supportive to family. Does not feel like a care home! My Father settled well.
30 September 2024
I joined Mum for complimentary afternoon tea today. A lovely treat, an enjoyable way to spend a couple of hours together. Mum is very settled and happy in her new home, she tells me every visit that she is well looked after, has some lovely friends and really likes all the staff. She absolutely loves the trips out in the minibus and specifically the New Forest and cinema outings. Thank you, everyone, for all that you do looking after Mum so well.
25 September 2024
A few months ago we moved my 93-year-old mother, who suffers from mid-stage dementia, into Salisbury Manor, and I can honestly say it has been a wonderful experience. Initially, we felt apprehensive, but after just a few days, she settled in beautifully and has been extremely content and peaceful ever since. The home itself is well appointed and family-friendly, creating a welcoming and comfortable environment for both residents and visitors. The food is nutritious and thoughtfully prepared, and the activities are well planned. The staff are incredibly well-trained, professional, and kind. They truly go above and beyond to make sure each resident is cared for with dignity and respect. Knowing that she is in such capable hands has been an enormous relief for all of us, especially her children and grandchildren. We can rest easy knowing that she is safe, comfortable, and well looked after every day. The management and care team deserve high praise for the excellent care they provide.
20 September 2024
Salisbury Manor is spotlessly clean. All staff from management to housekeeping are so respectful, helpful, knowledgeable and caring. The food is of an excellent standard with a good variety. The daily activities are varied and something for everybody. My mother unfortunately has had 2 hospital stays but the communication with myself from the home has been excellent. I visit most days and it's like being part of a very caring family. The grounds are also well maintained.
16 September 2024
I honestly don't know where to start with my review! From my first desperate call from the hospital, trying to get Dad into a better setting, to his assessment, and transfer and settling-in period at The Manor, everyone has been excellent. They completely understood our situation and not only immediately realised all Dad's needs, but also scooped us all up as a family and helped us rebuild after a really traumatic time The entire team have looked after Dad with such care and compassion, and through all their efforts they have completely restored him physically and rebuilt his confidence and given us our Husband/Dad and Grandad back! After a truly fabulous three-month stay at Salisbury Manor, Dad has been able to return home, but he will miss everyone so much, and it's reassuring to know, if he needs respite in the future, he can return, and he'd look forward to that. As a family we honestly can't thank you all enough, we've built some really special friendships.
26 June 2024
Salisbury Manor is your best-case scenario care home. The staff are wonderful, every single one, always so kind and thoughtful to residents and families. It is clean and bright. The homemade cakes are a bonus Most importantly I trust my granny is in kind hands, she is recognised for who she was and her needs are met for what she needs now.
08 May 2024
The care given to my father over his final few months was outstanding. He was not always an easy patient, but the staff were unfailingly kind and cheerful. They made a difficult time as pleasant as possible for him and his family. The home is well-managed and always spotlessly clean, and the food is delicious! I would recommend Salisbury Manor.
02 May 2024
The facilities at Salisbury Manor are top notch. The staff are wonderful, fully engaged with the residents and very caring. My mother is well looked after and as happy as her dementia permits. She is happy with the food provided (and seems to be putting on weight!). The gardens are improving and will be lovely for the summer. I would not hesitate to recommend this home to anyone.
20 February 2024
My Mum went into this nursing home for respite care after we had checked out many in the area as we had such a bad experience with another one previously. All we wanted was for Mum to be treated as we would treat her when we cared for her at home. Immediately on walking in it felt more like a 5* hotel than a nursing home. There is a tea/coffee (and cake) seating area at the entrance for residents and guests alike. The rooms were immaculate and did not smell (as other homes had) Lunch is a 3-course meal which every day smelt amazing and I could have joined Mum if I had wanted to (for a very small fee). I imagine the chefs work very hard to prepare different options every day. The manager and staff were friendly, checking if Mum and I were ok. I actually felt happy when I left as I felt she was in good hands. As a family we know that when the time comes for our Mum to need more than respite care this is the home we would choose.
09 February 2024
My mother has settled in so well and is so very happy. This place is so warm, friendly and professional, and the staff are amazing. My mother is happy and loves it here. As her daughter, it's fantastic to visit her and know she's being looked after so well. The good is fantastic, and everything is so efficient and organised. My sister and I are so relieved to have found such a fantastic place. Thank you so much for such amazing care.
01 February 2024
Mum went in for respite while we were away for a few days. Mum had previously gone into another care home in the area and hated it so she was very nervous about going in but she loved it so much she wanted to go back which I am delighted with as I was slightly nervous about leaving her but I didn’t have to worry. All the staff are super friendly and caring, everyone made her feel welcome. She loved doing the arts and crafts activity, she was able to have her hair done which she loved. The home was super clean and smelt lovely. The meals were divine and Mum came out liking more food than when she went in. I would definitely recommend this care home to anyone and if Mum is happy then so am I. Mum will definitely be going back and she even would like to stay permanently which is a definite recommendation in itself.
31 January 2024
I am treated like a Queen. As I came into Salisbury Manore for respite care, I felt I was entering a five-star hotel. The facilities here are wonderful, and the staff are kind and caring. I cannot answer questions about activities because I have not been able to attend any of them.
24 January 2024
I was in Salisbury Manor for respite care after open heart surgery. The staff were most helpful, kind and caring, with a real understanding of my situation. The home is fresh and clean, having been recently refurbished. The staff were kind and met any needs. The food was tasty and cooked on-site, and the activities for residents were available should they want them. I was looked after exceptionally well.
23 January 2024
I am so delighted that we made the decision to move my aunt to your home. She was welcomed and felt immediately at home. Every time I visit, she is in the lounge enjoying attention and company and is happy! The staff are excellent, the food restaurant quality, and the facilities, including her room, are beautiful. It feels as though she is enjoying a stay in a five-star hotel with attentive staff, and she has truly blossomed since her move here. Thank you, Sailsbury Manor.
16 January 2024
I visited a resident twice over Christmas. The second time on boxing day, together with his brother monks. We were invited to share a beautiful lunch in the downstairs dining room. It was like a meal in a high-class restaurant with a menu for the meal with choices of main and sweet courses. Two caterers served the food. The bedroom is very comfortable, with a full ensuite bathroom. The bed can be moved electrically to different positions. TV is standard. The décor and fittings are of a high class. The staff were very friendly and helpful. Tea and biscuits were served to us. There is a high staff-to-resident ratio, and the security is not oppressive, allowing residents to feel freedom.
12 December 2023
From the moment of a very last-minute enquiry to my dad's final days Salisbury Manor has been nothing but caring, supportive, helpful, friendly and every other positive description I can find. Really, they have been second to none. Treating my dear dad with dignity, individuality, love and kindness. Not only that but the care support has been efficient, attentive and appropriate. Every single member of staff touched us with kindness, even the subject of fees was sensitively approached. The home is newly furnished with good communal rooms and the chefs are on point, producing appropriate food. I just wish I'd found you sooner.
06 December 2023
My mother was very happy and comfortable during her two weeks recovering from a fractured hip and subsequent hip replacement surgery. The whole atmosphere was calm and welcoming. The staff could not have been more friendly and professional. I would highly recommend Salisbury Manor to others in need of care for their family.
23 November 2023
What a delightful experience! Shame about the food but the endless care and good humour of the staff made up for it! Thank you.