Submit a Review for Maples Care Home
29 Glynde Road, Bexleyheath, DA7 4EU
View Full Details of Maples Care HomeLatest Reviews for Maples Care Home
05 February 2025
All the staff at Maples are caring and responsive to the residents' needs. The management team listen to the relatives and try their best to accommodate the family's wishes. A move into a care home is a significant step, not only for the elderly person but also for the family; the staff at Maples have provided welcome support to ease this transition.
04 February 2025
My dad was only at Maples for a few months but myself and the family would like to say how wonderful and caring all the staff were throughout Dad's stay. Unfortunately Dad passed away at Maples and the staff went above and beyond to make Dad and all the family comfortable and cared for at the beginning and end and we will be forever grateful for the professionalism and caring we received. Don't change anything, just keep up the splendid work that you all do.
04 February 2025
My brother and I can't thank the staff at Maples enough. Our mum is cared for by a wonderful team of people. From her daily needs to escort her to appointments when we are unable to attend. It's like a home from home and an extension of our family. I'm so pleased we found you.
04 February 2025
Staff are pretty good but I think my relative needs to be walked about more often. My relative could be given more care and attention and the TV and music should be relevant to the resident's age group.
04 February 2025
My mum has been a resident of Maples for 4 months and we have been very satisfied with her care so far. The whole team are friendly and welcoming. The facilities are kept clean and tidy and the food provided is plentiful. We have access to an online portal that the care team updates regularly, it is a reassurance throughout the day when we cannot visit in person.
04 February 2025
The home has looked after my mother who has Dementia for over three years. She is extremely well looked after, well nourished and kept mobile. The staff are friendly and caring and provide good regular updates in the form of "resident of the day". I have no issues with my mother's care.
04 February 2025
A very clean, warm and friendly care home which meets all of my father's needs. The staff are always friendly and welcoming. The activities are always very good and interactive. I am very happy in knowing my father is safe and well looked after at all times in Maples Care Home.
04 February 2025
All mum's care needs are seen to. The home has a relaxed attitude and carers adapt to the resident's individual needs on a changing day-to-day basis. my mother does not engage in the activities but the team do try to include her.
04 February 2025
Rooms are clean and basic. Common areas are clean and accessible with facilities. Staff and caring and friendly. Food is plentiful and good. The care is the most important issue to me and my father has been cared for very well so far.
10 October 2024
Mum came to Maples 18 months ago and has been cared for very well. Staff always accommodating and welcoming. Because of dementia, Mum is not always accommodating and willing to get involved with activities, etc., but the staff just goes along with her wishes.
23 September 2024
Mum came to Maples five weeks ago. As we are four daughters, we regularly go to visit. Just love Maples staff, so cheerful and smiley, and the other visitors are all so pleasant. We have definitely seen a marked improvement in our mum's health and well-being since she has been there. We have our mum back, which we haven't had for a few years.
23 September 2024
Maples Care Home has experienced and compassionate staff leading. My mum tells me 'they are lovely to me', what more could anyone ask for. The activities on offer are so varied and range from quizzes, singers, arts and crafts to therapy dog visits (to name a few). The residents are so well looked after and nourished and hydrated. I never feel that I can't raise any points or give feedback regarding my mum's care. This is a really tremendous home and with new management in place, the improvements are ongoing. I sleep well at night knowing Maples is my mum's home. Thank you.
23 September 2024
My mum came to Maples from another home, where she wasn't eating, had no interaction with the staff for the 6 weeks she was there. Within half an hour at Maples the carers had her eating and drinking, then the activities lady encouraged her to play a game. My mum has been there for 2 weeks and she is happy and settled. Seriously I can't thank all the staff enough. From entering Maples it has a lovely atmosphere and the staff are all caring, encouraging, and supportive. It feels like a home from home and would 100% recommend this home. I can finally relax knowing my mum is safe and all her needs are met.
23 September 2024
Have been very impressed with the care and dedication given to a family member since she moved to Maples in July this year. She is being well cared for in every aspect of her time here. The staff are pleasant, friendly and show extreme dedication.
23 September 2024
My mother has Vascular dementia and has been residing in Maples for nearly two years. The home itself is clean, nicely decorated and is a safe and secure home for my mum, mum is well cared for and the carers, nurses and staff are all friendly professional and polite. They see to all of Mum's needs, you get a call once a week asking if I have any concerns and go through a care plan to make sure it's up to date. They also look at the meals to make sure mum's eating well. Mum has regular showers. Mum's room is lovely, with matching furniture, you can also take in their pieces of furniture and bedding to make them feel at home and put family pictures on the walls. There's a peaceful garden with a seating area. They have a great team of people that do different activities with the residents, singing and dancing (if the residents can of course) visiting times are 8 am to 8 pm, come and go as you please. A hairdresser and a chiropodist, opticians and a doctor visit regularly when needed. We are very happy.
07 May 2024
Maples had always been friendly and informative. My cousin is quite difficult at times and the staff do their utmost to divert and support her anxieties. She is still quite volatile at times and they do their best to support and pacify her. Always kept informed. Maples is kept clean and tidy and never this year have there been any unpleasant smells etc.
07 May 2024
The home is working well for our needs. My wife is cared for well. The carers are good and facilities are well run. My value for money rating refers simply to the fact there is no local authority support.
18 December 2023
Do not put your loved one here. Don’t be fooled by the sight of the place. Read the CQC report that was published in December 2023. Read it and believe it! It doesn’t go far enough! In my opinion, criminal investigations should occur. I’ve put one star because otherwise my review won’t be accepted, Canfield Healthcare deserve nothing!
08 December 2023
My husband came to Maples Care Home from a 9 week stint in hospital. His previous care home refused to have him back so he was put in Maples. The real care this nursing home gives is second to none (having received no care from his first home). The staff are amazing. Friendly, conscientious, as said very caring and cannot do enough for my husband. As most people with dementia, he can have his nasty moments and can be quite rude to the staff. They deal so well with this type of behaviour in such a way that within hours he is back to his cheeky self. The staff are always open to discussion on how the resident is on a daily basis and work really hard, sometimes going hours without a break. Safety wise the lounges are never left without a carer so you know your relative won't come to any harm. I would have no hesitation in recommending this care home.
08 December 2023
My husband moved into the home in September. We had a number of ongoing issues. However, since the new manager has arrived at the home I have received nothing but kindness and support all round. I now feel a lot happier about my Husbands care and I myself feel so supported. She has made such a difference in a very short space of time. I would now, but not previously recommend this nursing home.
Latest Reviews for Maples Care Home
05 February 2025
All the staff at Maples are caring and responsive to the residents' needs. The management team listen to the relatives and try their best to accommodate the family's wishes. A move into a care home is a significant step, not only for the elderly person but also for the family; the staff at Maples have provided welcome support to ease this transition.
04 February 2025
My dad was only at Maples for a few months but myself and the family would like to say how wonderful and caring all the staff were throughout Dad's stay. Unfortunately Dad passed away at Maples and the staff went above and beyond to make Dad and all the family comfortable and cared for at the beginning and end and we will be forever grateful for the professionalism and caring we received. Don't change anything, just keep up the splendid work that you all do.
04 February 2025
My brother and I can't thank the staff at Maples enough. Our mum is cared for by a wonderful team of people. From her daily needs to escort her to appointments when we are unable to attend. It's like a home from home and an extension of our family. I'm so pleased we found you.
04 February 2025
Staff are pretty good but I think my relative needs to be walked about more often. My relative could be given more care and attention and the TV and music should be relevant to the resident's age group.
04 February 2025
My mum has been a resident of Maples for 4 months and we have been very satisfied with her care so far. The whole team are friendly and welcoming. The facilities are kept clean and tidy and the food provided is plentiful. We have access to an online portal that the care team updates regularly, it is a reassurance throughout the day when we cannot visit in person.
04 February 2025
The home has looked after my mother who has Dementia for over three years. She is extremely well looked after, well nourished and kept mobile. The staff are friendly and caring and provide good regular updates in the form of "resident of the day". I have no issues with my mother's care.
04 February 2025
A very clean, warm and friendly care home which meets all of my father's needs. The staff are always friendly and welcoming. The activities are always very good and interactive. I am very happy in knowing my father is safe and well looked after at all times in Maples Care Home.
04 February 2025
All mum's care needs are seen to. The home has a relaxed attitude and carers adapt to the resident's individual needs on a changing day-to-day basis. my mother does not engage in the activities but the team do try to include her.
04 February 2025
Rooms are clean and basic. Common areas are clean and accessible with facilities. Staff and caring and friendly. Food is plentiful and good. The care is the most important issue to me and my father has been cared for very well so far.
10 October 2024
Mum came to Maples 18 months ago and has been cared for very well. Staff always accommodating and welcoming. Because of dementia, Mum is not always accommodating and willing to get involved with activities, etc., but the staff just goes along with her wishes.
23 September 2024
Mum came to Maples five weeks ago. As we are four daughters, we regularly go to visit. Just love Maples staff, so cheerful and smiley, and the other visitors are all so pleasant. We have definitely seen a marked improvement in our mum's health and well-being since she has been there. We have our mum back, which we haven't had for a few years.
23 September 2024
Maples Care Home has experienced and compassionate staff leading. My mum tells me 'they are lovely to me', what more could anyone ask for. The activities on offer are so varied and range from quizzes, singers, arts and crafts to therapy dog visits (to name a few). The residents are so well looked after and nourished and hydrated. I never feel that I can't raise any points or give feedback regarding my mum's care. This is a really tremendous home and with new management in place, the improvements are ongoing. I sleep well at night knowing Maples is my mum's home. Thank you.
23 September 2024
My mum came to Maples from another home, where she wasn't eating, had no interaction with the staff for the 6 weeks she was there. Within half an hour at Maples the carers had her eating and drinking, then the activities lady encouraged her to play a game. My mum has been there for 2 weeks and she is happy and settled. Seriously I can't thank all the staff enough. From entering Maples it has a lovely atmosphere and the staff are all caring, encouraging, and supportive. It feels like a home from home and would 100% recommend this home. I can finally relax knowing my mum is safe and all her needs are met.
23 September 2024
Have been very impressed with the care and dedication given to a family member since she moved to Maples in July this year. She is being well cared for in every aspect of her time here. The staff are pleasant, friendly and show extreme dedication.
23 September 2024
My mother has Vascular dementia and has been residing in Maples for nearly two years. The home itself is clean, nicely decorated and is a safe and secure home for my mum, mum is well cared for and the carers, nurses and staff are all friendly professional and polite. They see to all of Mum's needs, you get a call once a week asking if I have any concerns and go through a care plan to make sure it's up to date. They also look at the meals to make sure mum's eating well. Mum has regular showers. Mum's room is lovely, with matching furniture, you can also take in their pieces of furniture and bedding to make them feel at home and put family pictures on the walls. There's a peaceful garden with a seating area. They have a great team of people that do different activities with the residents, singing and dancing (if the residents can of course) visiting times are 8 am to 8 pm, come and go as you please. A hairdresser and a chiropodist, opticians and a doctor visit regularly when needed. We are very happy.
07 May 2024
Maples had always been friendly and informative. My cousin is quite difficult at times and the staff do their utmost to divert and support her anxieties. She is still quite volatile at times and they do their best to support and pacify her. Always kept informed. Maples is kept clean and tidy and never this year have there been any unpleasant smells etc.
07 May 2024
The home is working well for our needs. My wife is cared for well. The carers are good and facilities are well run. My value for money rating refers simply to the fact there is no local authority support.
18 December 2023
Do not put your loved one here. Don’t be fooled by the sight of the place. Read the CQC report that was published in December 2023. Read it and believe it! It doesn’t go far enough! In my opinion, criminal investigations should occur. I’ve put one star because otherwise my review won’t be accepted, Canfield Healthcare deserve nothing!
08 December 2023
My husband came to Maples Care Home from a 9 week stint in hospital. His previous care home refused to have him back so he was put in Maples. The real care this nursing home gives is second to none (having received no care from his first home). The staff are amazing. Friendly, conscientious, as said very caring and cannot do enough for my husband. As most people with dementia, he can have his nasty moments and can be quite rude to the staff. They deal so well with this type of behaviour in such a way that within hours he is back to his cheeky self. The staff are always open to discussion on how the resident is on a daily basis and work really hard, sometimes going hours without a break. Safety wise the lounges are never left without a carer so you know your relative won't come to any harm. I would have no hesitation in recommending this care home.
08 December 2023
My husband moved into the home in September. We had a number of ongoing issues. However, since the new manager has arrived at the home I have received nothing but kindness and support all round. I now feel a lot happier about my Husbands care and I myself feel so supported. She has made such a difference in a very short space of time. I would now, but not previously recommend this nursing home.