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Malmesbury Road, Chippenham, SN15 5LJ
View Full Details of The FairwaysLatest Reviews for The Fairways
28 January 2025
Since Dad has moved to the home he has been treated with dignity and care. Staff are always so pleased to see visitors and help with any concerns. They have been so supportive to me as well with the hard transition of moving Dad to the home. We have regular catch up meetings where Dad's care is discussed so I know what is happening.
28 January 2025
My mother and family celebrated her 100th birthday while she was a resident at the care home. Because of numerous logistical challenges, the family was undecided what form the celebration should take. I discussed this issue with the care home management. Unprompted, they offered to arrange the whole event. I cannot praise highly enough the way in which this was managed. On the day itself, the home manager and another staff member decorated the room beautifully and served up the delicious Sunday lunch with obvious pleasure to twenty of us who had come from Australia, Thailand, America and the UK to celebrate this auspicious occasion. I wish to thank again both the home manager and the other staff member for their kindness and enthusiasm thus ensuring that the birthday was truly special.
28 January 2025
My husband has issues with his health the past few months (more than usual) the staff have always kept me informed and have updated me after a doctor has visited. I have had to contact a consultant regarding his main issues, so between us all he hopefully will be getting the best care. He has lived at The Fairways since September 2020, although it's a long journey for me to visit, he is settled and happy here. Has joined in the activities when he's been able to, and has had some lovely trips out.
28 January 2025
I am very happy with the care my husband receives. The staff are all very friendly and helpful. The food is good and my husband who has a good appetite is always offered second helpings .The room are kept clean although it must be very difficult sometimes.
15 November 2024
My mum has been a resident at The Fairways care home for almost three years. As a family, we have been very happy with the care she has received during that time. The home is very clean and well-maintained, it is light and cheerful. The staff are kind, caring, and supportive. They are very respectful and understanding of Mum's little ways. The food is varied and very good quality. Health and medication care is very good and a doctor is called promptly when required. We always feel welcome as a family and are kept informed about all that is happening regarding Mum's welfare which is so reassuring. Mum has thrived since she came into the Fairways and is settled and content. She has a lifelong faith so having a visiting chaplain and weekly services has been a real solace for her. Mum enjoys taking part in the varying activities - arts and crafts and playing board games etc. As a family, we can thoroughly recommend The Fairways as an excellent care home.
20 October 2023
The home is kept very clean the staff are all friendly and kind and my sister has thrived since she came to Fairways. My sister enjoys the increased number of activities and seems to get on with the other residents including some on the dementia floor.
11 October 2023
Would like Mum to easily go to the garden with visitors. (have access without help). Staff treat Mum with respect and time. When family ask any questions they are always answered and help is always willing. Mum loves The Fairways.
04 October 2023
Since my mum has been at the Fairways (18 months) she has really enjoyed being there. She has made friends and joined in with all the entertainment and loves being looked after by all the wonderful and caring staff. I never have to worry about my mum now as I know she is in the best place and the most important thing to me is that she is happy and laughs a lot.
28 September 2023
Always find the staff very efficient and helpful. The premises and facilities are excellent.
28 September 2023
The Fairways has a good atmosphere. Residents are well cared for, and requests from relatives on behalf of residents are responded to. Carers know that Mum loves music, and DVDs of her favourite musicians are put on for her. Mum has a special wheelchair that reclines to keep her safe, and carers help to move her between the wheelchair and a recliner in the lounge so that she can be part of the community and be with other residents for meals. I very much appreciate the care shown to Mum.
25 September 2023
Mum has been a resident for over 4 years and has dementia. She is well cared for and enjoys a wide range of activities thanks to the excellent staff. The home is clean and a good variety of food is served to the residents. The staff are very friendly and hardworking and although busy, always have time for a chat and an update. There is an attached bistro with a courtyard garden where we love to take Mum for a coffee when we visit. The care home staff also run wonderful events in the bistro from time to time to which family and friends are invited.
25 September 2023
My mother has been a resident for over two years in Fairways Chippenham. The staff at all levels are caring and friendly. They are very good at keeping me informed of my mother's well-being. Also, the food is excellent -I often eat in the bistro myself when visiting! They provide a wide range of activities for the residents. I cannot thank them enough, knowing my mother is well looked after and safe.
23 August 2023
My mother has dementia. She had a live-in carer but was unhappy and needed more company. Her life has improved substantially since moving to The Fairways. Even though her memory has gone she enjoys the company of the other residents. Most of all the attention, friendship and entertainment provided by the carers themselves have meant she is now much happier. The facilities are clean and modern, the food is good and the cost is very reasonable compared to other providers of a similar standard. We looked at four care homes and Fairways was easily the best.
05 May 2023
The staff and management are really lovely and so welcoming and caring. Have always found it a pleasure to visit the home. My mother is very happy living in the home. The home is always very clean and the food is excellent.
20 January 2023
My father went to The Fairways after he was discharged medically fit from the hospital but was in no state to look after himself. From the minute I contacted the home, the care and service were outstanding. The manager was understanding and really lovely to us and the staff are fabulous. He was really poorly the first two months and he got the best care. The staff called me, kept me up to date and it was clear they genuinely cared. The standard of care is outstanding and my father has decided he wanted to stay at The Fairways and is in better health now than he has been for a long time. I would recommend them to anyone.
03 June 2021
From my experience, my mother has been cared for with professionalism, kindness, humour and compassion. She always appears happy when in the company of staff, and is willing to leave with them at the end of my visit. She is always very clean, comfortably dressed, and care is taken doing her hair and helping her put on jewellery. When she has had a medical issue (e.g. 'weeping' eye, STI,) staff are quick to make a doctor's appointment for her and equally prompt to update me about the treatment given. I have always felt welcome to phone at any time, call in too (although not recently, of course!) and my questions and concerns are always answered with the relevant information, and with courtesy. I chose The Fairways after having visited a friend's mother here (several times) and have been very satisfied. During this whole ghastly Covid episode, the staff have been amazing - patient, kind and professional - with both residents and families.
03 June 2021
My mother relocated from the Fairways Appartments to the Care Home after hospitalisation at the end of October 2020. The admission process was handled really quickly and efficiently. The process was made really clear and any questions we had were comprehensively answered. Staff were really quick to help us despite being in the middle of the pandemic and we were reassured by the professionalism of everyone involved. Since taking up residence, my Mum settled in really quickly and easily integrated with other residents. We have been involved with all decisions, whether medical or just practical arrangements required and have held video meetings with staff when face-to-face meetings were not possible. The staff have facilitated video communications with Mum, as well as calls on the telephone and visiting has been made available, subject to safety guidelines and managed really efficiently. There are plenty of activities for residents and Mum is very happy in her new home.
03 June 2021
The care home has excellent, well maintained, modern, clean accommodation. The food is of a high quality with choices available. The staff are excellent, very caring and nothing is too much trouble for them. Health monitoring and medication administration of residents is very good and doctors are called in when required. Relatives are kept informed of all medical issues and actions. The coronavirus has meant that the entertainment/activities programme has been restricted over the last year and coupled with very severe company policy (perhaps over-cautious at times) visiting arrangements have led to a deterioration in my parents' mental health. Hopefully, things will get back to normal soon.
28 October 2020
During the Covid pandemic, everything has been done to keep residents safe. I have had regular Skype calls with my other and garden visits. I have been contacted straight away if there have been any problems. Residents have been given as many activities as possible with the circumstances, and the staff have been magnified.
12 October 2020
I have been a volunteer in the fairway for a number of years and found the home excellent. The staff are great and very helpful, nothing is too much trouble. It’s clean and tidy and a lovely atmosphere looking forward to returning when COVID is over.
Latest Reviews for The Fairways
28 January 2025
Since Dad has moved to the home he has been treated with dignity and care. Staff are always so pleased to see visitors and help with any concerns. They have been so supportive to me as well with the hard transition of moving Dad to the home. We have regular catch up meetings where Dad's care is discussed so I know what is happening.
28 January 2025
My mother and family celebrated her 100th birthday while she was a resident at the care home. Because of numerous logistical challenges, the family was undecided what form the celebration should take. I discussed this issue with the care home management. Unprompted, they offered to arrange the whole event. I cannot praise highly enough the way in which this was managed. On the day itself, the home manager and another staff member decorated the room beautifully and served up the delicious Sunday lunch with obvious pleasure to twenty of us who had come from Australia, Thailand, America and the UK to celebrate this auspicious occasion. I wish to thank again both the home manager and the other staff member for their kindness and enthusiasm thus ensuring that the birthday was truly special.
28 January 2025
My husband has issues with his health the past few months (more than usual) the staff have always kept me informed and have updated me after a doctor has visited. I have had to contact a consultant regarding his main issues, so between us all he hopefully will be getting the best care. He has lived at The Fairways since September 2020, although it's a long journey for me to visit, he is settled and happy here. Has joined in the activities when he's been able to, and has had some lovely trips out.
28 January 2025
I am very happy with the care my husband receives. The staff are all very friendly and helpful. The food is good and my husband who has a good appetite is always offered second helpings .The room are kept clean although it must be very difficult sometimes.
15 November 2024
My mum has been a resident at The Fairways care home for almost three years. As a family, we have been very happy with the care she has received during that time. The home is very clean and well-maintained, it is light and cheerful. The staff are kind, caring, and supportive. They are very respectful and understanding of Mum's little ways. The food is varied and very good quality. Health and medication care is very good and a doctor is called promptly when required. We always feel welcome as a family and are kept informed about all that is happening regarding Mum's welfare which is so reassuring. Mum has thrived since she came into the Fairways and is settled and content. She has a lifelong faith so having a visiting chaplain and weekly services has been a real solace for her. Mum enjoys taking part in the varying activities - arts and crafts and playing board games etc. As a family, we can thoroughly recommend The Fairways as an excellent care home.
20 October 2023
The home is kept very clean the staff are all friendly and kind and my sister has thrived since she came to Fairways. My sister enjoys the increased number of activities and seems to get on with the other residents including some on the dementia floor.
11 October 2023
Would like Mum to easily go to the garden with visitors. (have access without help). Staff treat Mum with respect and time. When family ask any questions they are always answered and help is always willing. Mum loves The Fairways.
04 October 2023
Since my mum has been at the Fairways (18 months) she has really enjoyed being there. She has made friends and joined in with all the entertainment and loves being looked after by all the wonderful and caring staff. I never have to worry about my mum now as I know she is in the best place and the most important thing to me is that she is happy and laughs a lot.
28 September 2023
Always find the staff very efficient and helpful. The premises and facilities are excellent.
28 September 2023
The Fairways has a good atmosphere. Residents are well cared for, and requests from relatives on behalf of residents are responded to. Carers know that Mum loves music, and DVDs of her favourite musicians are put on for her. Mum has a special wheelchair that reclines to keep her safe, and carers help to move her between the wheelchair and a recliner in the lounge so that she can be part of the community and be with other residents for meals. I very much appreciate the care shown to Mum.
25 September 2023
Mum has been a resident for over 4 years and has dementia. She is well cared for and enjoys a wide range of activities thanks to the excellent staff. The home is clean and a good variety of food is served to the residents. The staff are very friendly and hardworking and although busy, always have time for a chat and an update. There is an attached bistro with a courtyard garden where we love to take Mum for a coffee when we visit. The care home staff also run wonderful events in the bistro from time to time to which family and friends are invited.
25 September 2023
My mother has been a resident for over two years in Fairways Chippenham. The staff at all levels are caring and friendly. They are very good at keeping me informed of my mother's well-being. Also, the food is excellent -I often eat in the bistro myself when visiting! They provide a wide range of activities for the residents. I cannot thank them enough, knowing my mother is well looked after and safe.
23 August 2023
My mother has dementia. She had a live-in carer but was unhappy and needed more company. Her life has improved substantially since moving to The Fairways. Even though her memory has gone she enjoys the company of the other residents. Most of all the attention, friendship and entertainment provided by the carers themselves have meant she is now much happier. The facilities are clean and modern, the food is good and the cost is very reasonable compared to other providers of a similar standard. We looked at four care homes and Fairways was easily the best.
05 May 2023
The staff and management are really lovely and so welcoming and caring. Have always found it a pleasure to visit the home. My mother is very happy living in the home. The home is always very clean and the food is excellent.
20 January 2023
My father went to The Fairways after he was discharged medically fit from the hospital but was in no state to look after himself. From the minute I contacted the home, the care and service were outstanding. The manager was understanding and really lovely to us and the staff are fabulous. He was really poorly the first two months and he got the best care. The staff called me, kept me up to date and it was clear they genuinely cared. The standard of care is outstanding and my father has decided he wanted to stay at The Fairways and is in better health now than he has been for a long time. I would recommend them to anyone.
03 June 2021
From my experience, my mother has been cared for with professionalism, kindness, humour and compassion. She always appears happy when in the company of staff, and is willing to leave with them at the end of my visit. She is always very clean, comfortably dressed, and care is taken doing her hair and helping her put on jewellery. When she has had a medical issue (e.g. 'weeping' eye, STI,) staff are quick to make a doctor's appointment for her and equally prompt to update me about the treatment given. I have always felt welcome to phone at any time, call in too (although not recently, of course!) and my questions and concerns are always answered with the relevant information, and with courtesy. I chose The Fairways after having visited a friend's mother here (several times) and have been very satisfied. During this whole ghastly Covid episode, the staff have been amazing - patient, kind and professional - with both residents and families.
03 June 2021
My mother relocated from the Fairways Appartments to the Care Home after hospitalisation at the end of October 2020. The admission process was handled really quickly and efficiently. The process was made really clear and any questions we had were comprehensively answered. Staff were really quick to help us despite being in the middle of the pandemic and we were reassured by the professionalism of everyone involved. Since taking up residence, my Mum settled in really quickly and easily integrated with other residents. We have been involved with all decisions, whether medical or just practical arrangements required and have held video meetings with staff when face-to-face meetings were not possible. The staff have facilitated video communications with Mum, as well as calls on the telephone and visiting has been made available, subject to safety guidelines and managed really efficiently. There are plenty of activities for residents and Mum is very happy in her new home.
03 June 2021
The care home has excellent, well maintained, modern, clean accommodation. The food is of a high quality with choices available. The staff are excellent, very caring and nothing is too much trouble for them. Health monitoring and medication administration of residents is very good and doctors are called in when required. Relatives are kept informed of all medical issues and actions. The coronavirus has meant that the entertainment/activities programme has been restricted over the last year and coupled with very severe company policy (perhaps over-cautious at times) visiting arrangements have led to a deterioration in my parents' mental health. Hopefully, things will get back to normal soon.
28 October 2020
During the Covid pandemic, everything has been done to keep residents safe. I have had regular Skype calls with my other and garden visits. I have been contacted straight away if there have been any problems. Residents have been given as many activities as possible with the circumstances, and the staff have been magnified.
12 October 2020
I have been a volunteer in the fairway for a number of years and found the home excellent. The staff are great and very helpful, nothing is too much trouble. It’s clean and tidy and a lovely atmosphere looking forward to returning when COVID is over.