Holders Hill Road, Mill Hill, London, NW7 1ND
View Full Details of Aarandale ManorMy mum has been at this care home for two years now and I feel that, as a very regular visitor, I am in an excellent position to provide potential residents and their families with a realistic view of the care that Aarandale has provided and continues to provide to my mother. Every single member of staff that I have come into contact with has been extremely caring above and beyond what you would reasonably expect. I love my mother dearly and was her sole carer for over five years. She is my only remaining relative and I love her dearly. The care my mother receives is truly exceptional and it feels like I am leaving her with family when I go to my own home. When I take Mum back to the care home, the staff are really pleased to see her and she is thriving there. Whilst all the staff have been absolutely wonderful to my mother, a few do deserve special mention, three ladies in particular and a very special Scottish nurse, who actually made me cry with the kindness she showed my mother.
My Grandma has been a resident at Aarandale Manor for many years. The care is exceptional, the staff and manager are always super friendly, and approachable. It has that great family feel and there is no other care home that we would want her to live in. I would always praise and highly recommend Aarandale Manor to anyone needing this service.
I cannot praise the care and attention given to my husband during the 2 plus years he was in Aarandale Manor. The senior staff and carers showed excellent respect to him at all times and their care for him couldn't be better. At the end of his life, the dignity that was given to him was outstanding. As a daily visitor to my husband, the staff were always most respectful and kept me updated on his condition. I would never hesitate to recommend Aarandale Manor to anyone. Well done to everyone involved in my husband's care, particularly his end-of-life care.
Since my time of being here, I found the service excellent, sorry to be dull and boring but I find Aarandale is fab.
My family and I have been surprised with the friendly, kind and excellent service provided by all the staff and management. I am well aware of the personal needs I have to keep to a strict vegetarian and selective fish menu and again they are extremely helpful. All this including the personal help given to me makes for absolute satisfaction.
This is the third care home where Mum has been placed. The first one no-one bothered to know Mum and she became depressed. The second one the care was good but the cleanliness was extremely poor and was not adequate for her needs. At Aarandale Manor everything is what she needs. The carers are sympathetic and nice. She is really happy here and for the first time, I saw her smile. I strongly recommend Aarandal and I'm happy to be of any assistance. She has been here for nearly a year.
I am very grateful now my client is being cared for. She was extremely lucky when they made a memorabilia day for her for who she is - she is always clean and cared for - the food is excellent and she enjoys it and always finishes her plate!
Due to a broken arm and other medical conditions, I needed respite care. As I came from the hospital the nurses were excellent for changing my dressing and removing sutures. They have an activities manager and he arranges interesting outings. The food was good and their omelettes were delicious. I have no hesitation in recommending this home for their professional care.
I want to say a huge thank you to all the carers and managers at Aarandale who are doing such a brilliant job of looking after my dad. I cannot tell you how happy I am with the way in which dad is being cared for, looked after and respected, despite his illness. They all do such an amazing job and it is such a delight each time I go to visit him, to see him smiling and getting along with everyone. I am also amazed at how much he is talking to different people because before he came to Aarandale he wasn't saying very much at all. As much as it was an extremely difficult decision to make to move him out of his flat into the home, I knew it was the right thing to do, and seeing him now, has just proved that. Thank you all so much.
Excellent service, very well and professionally managed. All their staff from reception, caring staff and nurses are caring and happy to help all the time. The place is very clean and well-maintained. The food is very healthy and available at a very convenient time.
When my friend first moved into Aarandale I was very apprehensive after the first week my mind was changed by the friendliness of the staff, and how thoughtful and caring they are. Welcoming us as part of a large family making my friend feel safe and included in all that goes on. It is always clean and fresh as are all the residents. There is always great consistency of staff.
Good care, very happy!
My aunt spent the last three years of her life at Aarandale Manor where the care she received was particularly well tailored to her specific needs. The staff were always easily accessible to us as members of her family and were very sensitive to her circumstances. They became her friends as well as carers.
My mum stayed in Aarandale Manor for the last week and a half of her life, having been in hospital for nearly 5 months. Words cannot express our gratitude for the respect, care and empathy shown to both my mum and our family. The home is beautiful, as are the rooms but it is the staff who are the real asset here; such a contrast to the level of care delivered at Mum’s previous home. Everyone of the staff was lovely and did everything they could to make Mum’s last days as comfortable as possible, which also made it so much easier for her family to just focus on spending time with her. The staff are skilled carers and nurses who genuinely care about each of their patients. I cannot recommend Aarandale enough.
When I first arrived I thought 'my god it looks like a hotel'. Beautiful paintings, a piano and delightful garden. Many other things to do for those who can take part. Televisions are huge. The best head nurse. Try it for yourself. Thank you.
My mother has been a resident here for a few years, this is the best care home I’ve seen and I’ve seen almost every care home in the north and northwest London. The nursing staff are exceptional as are the carers they go above and beyond to provide excellent care. The manager is the best manager I’ve ever experienced in any care home (including this one before her arrival) she has the kindest heart, she is the sweetest person and has amazing compassion and clearly loves her job and her residents very much. I cannot recommend Aarandale Manor enough. The care they provide my mother has changed both her life and ours for the better.
The care ad support of residents is excellent. The building and rooms are scrupulously clean, well-decorated and maintained. Staff go above and beyond the call of duty to care and help residents. Their patience and kindness are outstanding.
I am very happy with the standard of care that my husband receives. The staff/carers are very attentive and caring. I feel relaxed and supported when I visit on a daily basis. My husband also seems very content.
My father has been at Arrandale Manor for almost a year now. He was at another care home before that. I feel so at home at Arrandale and he settled in very quickly here. He has early onset vascular dementia and the staff really took their time to get to know him. He can be difficult at times, but they know exactly how to handle him in this situation. My family visit him frequently and feel a lot more comfortable coming to Arrandale than they did at the previous care home. I just get the feeling that all the staff really care and go over and above expectations. The manager is beyond fantastic, sympathetic and so approachable. She has been a rock for Mum and I during our lowest point and has really supported us.
Compared with my experience at a care home, post a serious abdominal operation, this has proved to be more positive in comparison for me. I would certainly be prepared to give a favourable recommendation based on my experience here over the past two months.
My mum has been at this care home for two years now and I feel that, as a very regular visitor, I am in an excellent position to provide potential residents and their families with a realistic view of the care that Aarandale has provided and continues to provide to my mother. Every single member of staff that I have come into contact with has been extremely caring above and beyond what you would reasonably expect. I love my mother dearly and was her sole carer for over five years. She is my only remaining relative and I love her dearly. The care my mother receives is truly exceptional and it feels like I am leaving her with family when I go to my own home. When I take Mum back to the care home, the staff are really pleased to see her and she is thriving there. Whilst all the staff have been absolutely wonderful to my mother, a few do deserve special mention, three ladies in particular and a very special Scottish nurse, who actually made me cry with the kindness she showed my mother.
My Grandma has been a resident at Aarandale Manor for many years. The care is exceptional, the staff and manager are always super friendly, and approachable. It has that great family feel and there is no other care home that we would want her to live in. I would always praise and highly recommend Aarandale Manor to anyone needing this service.
I cannot praise the care and attention given to my husband during the 2 plus years he was in Aarandale Manor. The senior staff and carers showed excellent respect to him at all times and their care for him couldn't be better. At the end of his life, the dignity that was given to him was outstanding. As a daily visitor to my husband, the staff were always most respectful and kept me updated on his condition. I would never hesitate to recommend Aarandale Manor to anyone. Well done to everyone involved in my husband's care, particularly his end-of-life care.
Since my time of being here, I found the service excellent, sorry to be dull and boring but I find Aarandale is fab.
My family and I have been surprised with the friendly, kind and excellent service provided by all the staff and management. I am well aware of the personal needs I have to keep to a strict vegetarian and selective fish menu and again they are extremely helpful. All this including the personal help given to me makes for absolute satisfaction.
This is the third care home where Mum has been placed. The first one no-one bothered to know Mum and she became depressed. The second one the care was good but the cleanliness was extremely poor and was not adequate for her needs. At Aarandale Manor everything is what she needs. The carers are sympathetic and nice. She is really happy here and for the first time, I saw her smile. I strongly recommend Aarandal and I'm happy to be of any assistance. She has been here for nearly a year.
I am very grateful now my client is being cared for. She was extremely lucky when they made a memorabilia day for her for who she is - she is always clean and cared for - the food is excellent and she enjoys it and always finishes her plate!
Due to a broken arm and other medical conditions, I needed respite care. As I came from the hospital the nurses were excellent for changing my dressing and removing sutures. They have an activities manager and he arranges interesting outings. The food was good and their omelettes were delicious. I have no hesitation in recommending this home for their professional care.
I want to say a huge thank you to all the carers and managers at Aarandale who are doing such a brilliant job of looking after my dad. I cannot tell you how happy I am with the way in which dad is being cared for, looked after and respected, despite his illness. They all do such an amazing job and it is such a delight each time I go to visit him, to see him smiling and getting along with everyone. I am also amazed at how much he is talking to different people because before he came to Aarandale he wasn't saying very much at all. As much as it was an extremely difficult decision to make to move him out of his flat into the home, I knew it was the right thing to do, and seeing him now, has just proved that. Thank you all so much.
Excellent service, very well and professionally managed. All their staff from reception, caring staff and nurses are caring and happy to help all the time. The place is very clean and well-maintained. The food is very healthy and available at a very convenient time.
When my friend first moved into Aarandale I was very apprehensive after the first week my mind was changed by the friendliness of the staff, and how thoughtful and caring they are. Welcoming us as part of a large family making my friend feel safe and included in all that goes on. It is always clean and fresh as are all the residents. There is always great consistency of staff.
Good care, very happy!
My aunt spent the last three years of her life at Aarandale Manor where the care she received was particularly well tailored to her specific needs. The staff were always easily accessible to us as members of her family and were very sensitive to her circumstances. They became her friends as well as carers.
My mum stayed in Aarandale Manor for the last week and a half of her life, having been in hospital for nearly 5 months. Words cannot express our gratitude for the respect, care and empathy shown to both my mum and our family. The home is beautiful, as are the rooms but it is the staff who are the real asset here; such a contrast to the level of care delivered at Mum’s previous home. Everyone of the staff was lovely and did everything they could to make Mum’s last days as comfortable as possible, which also made it so much easier for her family to just focus on spending time with her. The staff are skilled carers and nurses who genuinely care about each of their patients. I cannot recommend Aarandale enough.
When I first arrived I thought 'my god it looks like a hotel'. Beautiful paintings, a piano and delightful garden. Many other things to do for those who can take part. Televisions are huge. The best head nurse. Try it for yourself. Thank you.
My mother has been a resident here for a few years, this is the best care home I’ve seen and I’ve seen almost every care home in the north and northwest London. The nursing staff are exceptional as are the carers they go above and beyond to provide excellent care. The manager is the best manager I’ve ever experienced in any care home (including this one before her arrival) she has the kindest heart, she is the sweetest person and has amazing compassion and clearly loves her job and her residents very much. I cannot recommend Aarandale Manor enough. The care they provide my mother has changed both her life and ours for the better.
The care ad support of residents is excellent. The building and rooms are scrupulously clean, well-decorated and maintained. Staff go above and beyond the call of duty to care and help residents. Their patience and kindness are outstanding.
I am very happy with the standard of care that my husband receives. The staff/carers are very attentive and caring. I feel relaxed and supported when I visit on a daily basis. My husband also seems very content.
My father has been at Arrandale Manor for almost a year now. He was at another care home before that. I feel so at home at Arrandale and he settled in very quickly here. He has early onset vascular dementia and the staff really took their time to get to know him. He can be difficult at times, but they know exactly how to handle him in this situation. My family visit him frequently and feel a lot more comfortable coming to Arrandale than they did at the previous care home. I just get the feeling that all the staff really care and go over and above expectations. The manager is beyond fantastic, sympathetic and so approachable. She has been a rock for Mum and I during our lowest point and has really supported us.
Compared with my experience at a care home, post a serious abdominal operation, this has proved to be more positive in comparison for me. I would certainly be prepared to give a favourable recommendation based on my experience here over the past two months.