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376 West Road, Newcastle upon Tyne, NE4 9RJ
View Full Details of Ashton CourtLatest Reviews for Ashton Court
24 January 2025
Mam was a resident from the summer of 2023 until she passed away at the end of November. She'd been in 2 care homes previously (one for respite and one we had to remove her from for her safety) and I can say hand on heart Ashton Court is a phenomenal care home. We were always made to feel very welcome to visit at any time, kept up to date with mams care/health. Mam was really settled and happy in the home and every single member of staff cared for her with such dignity and empathy, the home gave me such peace of mind that Mam was in the right place (she had dementia and cancer) and that she was being cared for by a team that did go above and beyond. Everyone had a smile for both Mam and me and Dad, and the food always smelled lush when we went in! The management and the office staff were always so friendly it really did feel like a home away from home and I don't think you could wish for anything more from a care home looking after your loved one.
20 November 2024
Very happy with my dad's care. He has settled in very well. The staff and management are all very friendly and my dad is well looked after.
23 November 2023
My mother is in the last stage of dementia and she requires 24-hour care. Recently she become very poorly with pneumonia. The staff were very caring and were in contact with me throughout. The matter became worse when Mam returned to the care home and she was placed on end-of-life care. The staff have been regularly monitoring Mam, they also keep her dignity daily. She has mouth care and body care. They also took care of my family during such a difficult time.
02 May 2023
My grandfather can no longer take care of himself so my mother and I decided to put him into this adorable care home. Best decision we have made. My auntie said it's the best care home she's ever seen and she is so thankful to us for putting him into this care home. It's the most modern care home I've ever seen in my life! Can't fault it at all 10/10, outstanding!
17 August 2022
Staff are wonderful. My mum is well cared for. She may be in mind 'garden' of her own, but the staff are the gardeners, and without them, our mum won't flourish like a pink rose. From reception to caring staff, cleaners, kitchen staff, and nurses. A huge important 'cog' of an amazing working 'clock'. Without you, our mum would lose her smile. Thanks guys.
01 July 2021
I was very well looked after at Ashton Court. The staff were eager to make my stay as pleasant as possible.
22 April 2021
Cannot fault the care from the staff and nurses but a lack of activities for residents. A list of activities is on the notice board - bingo, quizzes, chats, exercises etc but very rarely happen. Keeping the brain active helps these people.
05 February 2021
Our father has been at the home for a year now and is extremely happy with the care and attention he has received. The last year has been very difficult with covid but all the staff have been excellent keeping us informed of what has been happening. There is a pod now so we are able to visit which is proving very popular. Thanks again to all at Ashton Court.
27 January 2021
Called at short notice to drop things off. Staff arranged Mother to come down to the window. Excellent covid protocols in place. Couldn’t ask for a better place for her to be in. She’s been there for 2 years never have had a problem.
24 October 2019
I looked around at several other care homes before I chose Ashton Court for mam. The facilities are modern, clean and well maintained and the staff are friendly, caring and committed to the residents. The manager and office staff are amazing, nothing is too much trouble and the door is always open. My mam has been here for several months, I am happy for my mam to become a permanent resident at this home.
19 August 2019
The home is friendly, very clean, good layout and the rooms are excellent. Food always of good quality. The staff are very attentive also lots of staff on duty. Lots of activities for residents. Only negative to ground floor lobby is like a greenhouse. This is the best care home I've seen in years. Does not have that old person smell well done!
02 May 2019
The care provided at Ashton Court is fantastic, staff are extremely friendly and kind. The home is always clean and your'e always made to feel welcome.
25 March 2019
I am confident that my husband is well looked after. He is well fed, his care needs are attended to extremely well. As he doesn't participate in activities, it would be good for him to be "taken" outside for fresh air and encouraged to participate. Activities for male residents could be more varied.
21 March 2019
My mam is really happy here, she's been here 6 months. They have great carers and the food is lovely, they have loads of entertainment on for all occasions. They all get dressed up for Christmas and Halloween and so do the relatives. It's really like one big happy family.
01 June 2018
This is a 5 star accommodation and care at all times. All staff are caring and nothing is a bother. If a resident needs anything at all to help them be comfortable, the management and staff make it happen. If you want a loved one looked after as well as you do then Ashton Court is the place!
30 April 2018
I am extremely pleased with the care my mother-in-law has received since moving into Ashton Court. She has only been a resident for 3 weeks but she has settled in so well, this is due to the management and staff being so considerate and caring, her appetite has improved immensely due to the lovely freshly cooked meals. The care home is very welcoming and there is always a lovely atmosphere when visiting, the staff always keep us up to date with her situation. My mother-in-law's personal hygiene has improved greatly, she is always bathed, hair washed and in freshly washed clothes, her room is always clean and smells nice and fresh, the bathroom is immaculate. I genuinely feel she is happy and content as she has started to communicate a lot more and started to laugh and smile again.
12 April 2018
A lovely place, staff are very caring and friendly. A lovely modern place for my mam to be.
12 April 2018
Whenever we visit the staff are always very friendly. The home is always clean and tidy. Our relative is comfortable and well looked after. We are fortunate to have found such a nice place.
Latest Reviews for Ashton Court
24 January 2025
Mam was a resident from the summer of 2023 until she passed away at the end of November. She'd been in 2 care homes previously (one for respite and one we had to remove her from for her safety) and I can say hand on heart Ashton Court is a phenomenal care home. We were always made to feel very welcome to visit at any time, kept up to date with mams care/health. Mam was really settled and happy in the home and every single member of staff cared for her with such dignity and empathy, the home gave me such peace of mind that Mam was in the right place (she had dementia and cancer) and that she was being cared for by a team that did go above and beyond. Everyone had a smile for both Mam and me and Dad, and the food always smelled lush when we went in! The management and the office staff were always so friendly it really did feel like a home away from home and I don't think you could wish for anything more from a care home looking after your loved one.
20 November 2024
Very happy with my dad's care. He has settled in very well. The staff and management are all very friendly and my dad is well looked after.
23 November 2023
My mother is in the last stage of dementia and she requires 24-hour care. Recently she become very poorly with pneumonia. The staff were very caring and were in contact with me throughout. The matter became worse when Mam returned to the care home and she was placed on end-of-life care. The staff have been regularly monitoring Mam, they also keep her dignity daily. She has mouth care and body care. They also took care of my family during such a difficult time.
02 May 2023
My grandfather can no longer take care of himself so my mother and I decided to put him into this adorable care home. Best decision we have made. My auntie said it's the best care home she's ever seen and she is so thankful to us for putting him into this care home. It's the most modern care home I've ever seen in my life! Can't fault it at all 10/10, outstanding!
17 August 2022
Staff are wonderful. My mum is well cared for. She may be in mind 'garden' of her own, but the staff are the gardeners, and without them, our mum won't flourish like a pink rose. From reception to caring staff, cleaners, kitchen staff, and nurses. A huge important 'cog' of an amazing working 'clock'. Without you, our mum would lose her smile. Thanks guys.
01 July 2021
I was very well looked after at Ashton Court. The staff were eager to make my stay as pleasant as possible.
22 April 2021
Cannot fault the care from the staff and nurses but a lack of activities for residents. A list of activities is on the notice board - bingo, quizzes, chats, exercises etc but very rarely happen. Keeping the brain active helps these people.
05 February 2021
Our father has been at the home for a year now and is extremely happy with the care and attention he has received. The last year has been very difficult with covid but all the staff have been excellent keeping us informed of what has been happening. There is a pod now so we are able to visit which is proving very popular. Thanks again to all at Ashton Court.
27 January 2021
Called at short notice to drop things off. Staff arranged Mother to come down to the window. Excellent covid protocols in place. Couldn’t ask for a better place for her to be in. She’s been there for 2 years never have had a problem.
24 October 2019
I looked around at several other care homes before I chose Ashton Court for mam. The facilities are modern, clean and well maintained and the staff are friendly, caring and committed to the residents. The manager and office staff are amazing, nothing is too much trouble and the door is always open. My mam has been here for several months, I am happy for my mam to become a permanent resident at this home.
19 August 2019
The home is friendly, very clean, good layout and the rooms are excellent. Food always of good quality. The staff are very attentive also lots of staff on duty. Lots of activities for residents. Only negative to ground floor lobby is like a greenhouse. This is the best care home I've seen in years. Does not have that old person smell well done!
02 May 2019
The care provided at Ashton Court is fantastic, staff are extremely friendly and kind. The home is always clean and your'e always made to feel welcome.
25 March 2019
I am confident that my husband is well looked after. He is well fed, his care needs are attended to extremely well. As he doesn't participate in activities, it would be good for him to be "taken" outside for fresh air and encouraged to participate. Activities for male residents could be more varied.
21 March 2019
My mam is really happy here, she's been here 6 months. They have great carers and the food is lovely, they have loads of entertainment on for all occasions. They all get dressed up for Christmas and Halloween and so do the relatives. It's really like one big happy family.
01 June 2018
This is a 5 star accommodation and care at all times. All staff are caring and nothing is a bother. If a resident needs anything at all to help them be comfortable, the management and staff make it happen. If you want a loved one looked after as well as you do then Ashton Court is the place!
30 April 2018
I am extremely pleased with the care my mother-in-law has received since moving into Ashton Court. She has only been a resident for 3 weeks but she has settled in so well, this is due to the management and staff being so considerate and caring, her appetite has improved immensely due to the lovely freshly cooked meals. The care home is very welcoming and there is always a lovely atmosphere when visiting, the staff always keep us up to date with her situation. My mother-in-law's personal hygiene has improved greatly, she is always bathed, hair washed and in freshly washed clothes, her room is always clean and smells nice and fresh, the bathroom is immaculate. I genuinely feel she is happy and content as she has started to communicate a lot more and started to laugh and smile again.
12 April 2018
A lovely place, staff are very caring and friendly. A lovely modern place for my mam to be.
12 April 2018
Whenever we visit the staff are always very friendly. The home is always clean and tidy. Our relative is comfortable and well looked after. We are fortunate to have found such a nice place.