Submit a Review for Balmoral by Northcare
512 Kilmarnock Road, Giffnock, Glasgow, G43 2BW
View Full Details of Balmoral by NorthcareLatest Reviews for Balmoral by Northcare
15 November 2024
In February this year, my husband required full time care, having a long term terminal illness and dementia. We assessed several care homes, and found Balmoral to be the best for us. We are very happy with the care and attention he receives from all of the staff. The staff make everyone very welcome and they know all the regular visitors by name. All are made to feel very welcome in Balmoral. Due to his condition, my husband has had several hospital visits. He is always accompanied by a member of staff who stays with him and brings him back. He has settled in well and enjoys the facilities and activities in Balmoral.
06 September 2024
The staff and management at Balmoral are amazing. My father was previously a resident in another Northcare Home and when it came time for my mother to also need care for Alzheimer's, it was wonderful that all our family were remembered by the owners, manager and many of the staff. The transition to care was difficult for my mother to accept but her individual and challenging needs have been met with kindness, compassion, professionalism and endless patience over the last eight months. That care extends to family members too as we navigate our emotions at this time. I receive regular updates and can talk to staff anytime I need. The facilities and activities are of a very high standard, with my mother gradually coming round to participation. It is incredibly reassuring that my mother is safe and well, thanks to every single member of staff in every role.
04 September 2024
I continue to be delighted with the care my aunt is receiving at Balmoral Care Home. She is as happy as she can be - as a frail 90-year-old - and, more importantly, safe. I have always been impressed by the extent of communication between staff at the home and myself: I'm the Power of Attorney. And the hospitality staff are just brilliant: it's lovely to be offered a glass of wine when I'm visiting!
02 September 2024
It was with a heavy heart that I found myself in the position of finding a care home for a very dear, elderly friend, who has no family. My spirits were lifted when I entered Balmoral. The airy atmosphere throughout, and the beautifully appointed interior made me feel less anxious. On a comprehensive tour, I was able to see the amazing facilities. Meeting the staff, further confirmed my confidence in the high standard of care. I felt an abundance of kindness flowing from every member of staff. My friend has now been a resident at Balmoral for over one month and my expectations have become reality. As a regular visitor now I am able to appreciate the excellent visiting facilities The stunning brasserie coffee shop provides the perfect environment for visits. I have also discovered the splendid range of activities. Recently there was a showing of a romance film in-house cinema which my friend loved. I am so glad I found Balmoral.
11 July 2024
My husband has been a resident in this home for twelve months and we have been more than happy with the medical and social care he has received. The staff are all committed to giving residents the best quality of life. There are many social events and facilities to support these. Top quality.
11 July 2024
At a very difficult time I had to identify somewhere for my relative to go after a lengthy hospital stay. On contacting the home the care manager arranged a visit. During the visit we were shown around and met with staff and other residents. We have all got to know each other over the past few months. The staff on Braemar Suite are excellent they understand my relative's needs and I am reassured that she is being looked after to a very high standard. The senior staff are always available to talk through care plan and offer reassurance. The activities that are put on are varied and recently all residents and staff enjoyed a BBQ. All staff at Balmoral are professional and friendly from the minute you meet the receptionists to the housekeeping and catering staff they are all keen to support and make individuals stay as comfortable as possible.
Latest Reviews for Balmoral by Northcare
15 November 2024
In February this year, my husband required full time care, having a long term terminal illness and dementia. We assessed several care homes, and found Balmoral to be the best for us. We are very happy with the care and attention he receives from all of the staff. The staff make everyone very welcome and they know all the regular visitors by name. All are made to feel very welcome in Balmoral. Due to his condition, my husband has had several hospital visits. He is always accompanied by a member of staff who stays with him and brings him back. He has settled in well and enjoys the facilities and activities in Balmoral.
06 September 2024
The staff and management at Balmoral are amazing. My father was previously a resident in another Northcare Home and when it came time for my mother to also need care for Alzheimer's, it was wonderful that all our family were remembered by the owners, manager and many of the staff. The transition to care was difficult for my mother to accept but her individual and challenging needs have been met with kindness, compassion, professionalism and endless patience over the last eight months. That care extends to family members too as we navigate our emotions at this time. I receive regular updates and can talk to staff anytime I need. The facilities and activities are of a very high standard, with my mother gradually coming round to participation. It is incredibly reassuring that my mother is safe and well, thanks to every single member of staff in every role.
04 September 2024
I continue to be delighted with the care my aunt is receiving at Balmoral Care Home. She is as happy as she can be - as a frail 90-year-old - and, more importantly, safe. I have always been impressed by the extent of communication between staff at the home and myself: I'm the Power of Attorney. And the hospitality staff are just brilliant: it's lovely to be offered a glass of wine when I'm visiting!
02 September 2024
It was with a heavy heart that I found myself in the position of finding a care home for a very dear, elderly friend, who has no family. My spirits were lifted when I entered Balmoral. The airy atmosphere throughout, and the beautifully appointed interior made me feel less anxious. On a comprehensive tour, I was able to see the amazing facilities. Meeting the staff, further confirmed my confidence in the high standard of care. I felt an abundance of kindness flowing from every member of staff. My friend has now been a resident at Balmoral for over one month and my expectations have become reality. As a regular visitor now I am able to appreciate the excellent visiting facilities The stunning brasserie coffee shop provides the perfect environment for visits. I have also discovered the splendid range of activities. Recently there was a showing of a romance film in-house cinema which my friend loved. I am so glad I found Balmoral.
11 July 2024
My husband has been a resident in this home for twelve months and we have been more than happy with the medical and social care he has received. The staff are all committed to giving residents the best quality of life. There are many social events and facilities to support these. Top quality.
11 July 2024
At a very difficult time I had to identify somewhere for my relative to go after a lengthy hospital stay. On contacting the home the care manager arranged a visit. During the visit we were shown around and met with staff and other residents. We have all got to know each other over the past few months. The staff on Braemar Suite are excellent they understand my relative's needs and I am reassured that she is being looked after to a very high standard. The senior staff are always available to talk through care plan and offer reassurance. The activities that are put on are varied and recently all residents and staff enjoyed a BBQ. All staff at Balmoral are professional and friendly from the minute you meet the receptionists to the housekeeping and catering staff they are all keen to support and make individuals stay as comfortable as possible.