Hardy Drive, Bramhall, Stockport, SK7 2BW
View Full Details of Bramhall Manor Care CentreMy mother was placed in Bramhall Manor following a flood at her house; It was supposed to be a temporary placement but it is so lovely and Mum is so wonderfully cared for that we were happy to make it permanent. The staff are so kind and caring, nothing is too much trouble for them, the meals are excellent and the home itself is spotless. We visit often but when we go home it is in the knowledge that she is safe and cared for by good people.
The care staff are excellent.
The reception team are the first people you meet as you enter. They are excellent and cannot do enough to welcome you and assist. The care team and nursing team are lovely and gentle with Mum throughout the time of visiting. Mum is very happy at Bramhall Manor. She is safe, well looked after and still sings each day. That for me is a good sign she is happy.
The care compassion and dignity by the staff at Bramhall Manor Care Centre is exceptional. The carers are always smiling and nothing is too much trouble. The food is of excellent quality. The decor and cleanliness is exceptional, like a 5* hotel. The nursing staff are knowledgeable and caring, the clinical lead and home manger lead their team with care and compassion. They always have time to speak to you and take time to get to know you and your family. I could not praise this home highly enough. Thank you everyone at Bramhall you truly made a positive difference to my father's life.
Very friendly, polite and helpful staff. Very well-presented and upkept in all areas. My first visit and very impressed.
A very wonderful care facility with amazing staff and the best, happy, caring atmosphere. A home i would be happy to be in if the need arose.
The staff at Bramhall Manor Care Centre are extremely caring, kind and utterly professional. We particularly appreciate being able to talk to the nursing and care staff whenever we need. Nothing is too much trouble. We can rest easy knowing that Mum is in the best hands.
Bramhall Manor Care Centre is a care home that takes the word "care" to its heart. Not only is the service, the food, the comfort and the setting wonderful but the staff and the overall feeling of the home are exemplary. My aunt is extremely happy to be (t)here!
Amazing team of caring people who managed dad's safety and dignity in his final years. Dad spent nearly two years as a full time resident and was very happy. It was so comforting to know he was in the company of such caring people when we weren't there and that his ever changing and complex care needs were being met.
We were so lucky that my mum was cared for and looked after by such wonderful staff. The kindness and compassion shown by everyone was unbelievable. We will always remember her time at Bramhall Manor Care Centre and feel very grateful that she could spend her final weeks in such an exceptional place.
The management needs to look to the care staff for inspiration. To have a resident shot out of the home as quickly as they did needs to be looked into. I have sent the parent company an email with more information. Sent in a taxi but was not an option when we suggested it but they did just that when it suited them. No lunch was given to this 88-year-old. The first option to go by 11 am to the new care home where she could have had lunch was changed to 2 pm then sent at 12.30, luckily family were on hand and the care staff at the new home were ready. The care staff are outstanding whilst the management is inadequate and should look again at the CQC's report from earlier this year. The management will no doubt have the paperwork in place to make themselves look blameless. The care staff are a credit to this home.
Having joined you, following a hospital stay, my father was welcomed with total respect. The staff during his stay were polite, attentive and both Dad, as a resident, and myself, as a visitor, were always met with a smile and welcome whilst the food was not to his taste, it was excellent so a heartfelt thank you to aiding him to his recovery. Keep up the fantastic work. Well done to the whole team, especially the second floor.
The ease of admission for us to get Mum in for respite care for a fortnight was first class. Mum enjoyed the variety of food provided and the quality even though she had to leave a little bit. The regular cups of tea/coffee and the friendliness of the staff providing it was amazing. The cleanliness of the entire place was first-class. There was a concern that the medication wasn't administered in accordance with the prescription all the time. The overall helpfulness and positive attitude of all the staff made Mum's stay relaxing, enjoyable, and therapeutic.
After trying to care for my aunt in her warden-controlled flat, she was admitted to hospital. She was nearing the end of her life and was discharged to Bramhall Manor. She was very well taken care of, and it was a sense of great relief that we could see she was comfortable and peaceful and she died as expected, after 3 and a half weeks as a nursing resident. The team was kind, compassionate, and supportive. Thank you.
The property was easy to find and the parking arrangement was excellent. The ladies at the front desk were very good at ensuring we would be able to attend and see. The room for my mother-in-law was convenient with a member of staff ensuring the room was clean. Breakfast was available and your resident was pleased to enjoy what was available. All in all, it is an impressive property. Thank you for the work being undertaken.
Hello... Bramhall Manor is a lovely place with some superb facilities and some lovely carers... The reception staff are very pleasant and helpful... The food is good and the Head of Hospitality iswise and of good character... However, may I be so bold as to suggest that an increase in the hourly rate of pay for the wonderful, but often over-stretched hands-on carers, would be a wise and well overdue consideration... This would certainly help many of the care homes overcome the on-going staff shortages, which are so often heard about... You have to wonder what body of people it was who first decided that their hourly rate, should be set so close to the minimum living wage level... clearly, these people did not include any real-life hands-on carers!... All the best to you all... Cheers
The kindness of everyone of your staff towards the family at the worst time was heartfelt and gratefully received. Your gentleness towards Mum, always treating her with dignity and respect meant so much to us all. We make deeply emotional friendships which are so fleeting when we experience the end of life for a family member. We will remember all the staff at Bramhall Manor Care Centre for the support and care you provided to all the family.
I have to say that the team, reception, carers, caterers, management continually go above and beyond to offer a fantastic service and care. The standards are second to none.
Everyone really friendly and helpful, even when working under stress and pressure, they are very professional. Definitely made the correct choice when selecting the nursing home for my husband.
The staff at Bramhall Manor Care Centre deserve the highest praise. Each team member, from the nurses to the caregivers, culinary team and administrative staff, displays a genuine passion for their work, treating every resident with the utmost respect, dignity, and empathy. The facilities at Bramhall Manor are exceptional. The rooms and common areas are beautifully decorated and the gardens are lovely. Cleanliness and hygiene is excellent, ensuring a safe and pleasant environment for residents visitors. Bramhall Manor maintains excellent communication with families. Loved ones are kept informed and involved in the care of their family members. I would sum up by saying that Bramhall Manor Care Home is an exemplar of how senior care should be. Knowing that my dad is looked after so well, gives me and my family great peace of mind. I would not hesitate in recommending Bramhall Manor.
My mother was placed in Bramhall Manor following a flood at her house; It was supposed to be a temporary placement but it is so lovely and Mum is so wonderfully cared for that we were happy to make it permanent. The staff are so kind and caring, nothing is too much trouble for them, the meals are excellent and the home itself is spotless. We visit often but when we go home it is in the knowledge that she is safe and cared for by good people.
The care staff are excellent.
The reception team are the first people you meet as you enter. They are excellent and cannot do enough to welcome you and assist. The care team and nursing team are lovely and gentle with Mum throughout the time of visiting. Mum is very happy at Bramhall Manor. She is safe, well looked after and still sings each day. That for me is a good sign she is happy.
The care compassion and dignity by the staff at Bramhall Manor Care Centre is exceptional. The carers are always smiling and nothing is too much trouble. The food is of excellent quality. The decor and cleanliness is exceptional, like a 5* hotel. The nursing staff are knowledgeable and caring, the clinical lead and home manger lead their team with care and compassion. They always have time to speak to you and take time to get to know you and your family. I could not praise this home highly enough. Thank you everyone at Bramhall you truly made a positive difference to my father's life.
Very friendly, polite and helpful staff. Very well-presented and upkept in all areas. My first visit and very impressed.
A very wonderful care facility with amazing staff and the best, happy, caring atmosphere. A home i would be happy to be in if the need arose.
The staff at Bramhall Manor Care Centre are extremely caring, kind and utterly professional. We particularly appreciate being able to talk to the nursing and care staff whenever we need. Nothing is too much trouble. We can rest easy knowing that Mum is in the best hands.
Bramhall Manor Care Centre is a care home that takes the word "care" to its heart. Not only is the service, the food, the comfort and the setting wonderful but the staff and the overall feeling of the home are exemplary. My aunt is extremely happy to be (t)here!
Amazing team of caring people who managed dad's safety and dignity in his final years. Dad spent nearly two years as a full time resident and was very happy. It was so comforting to know he was in the company of such caring people when we weren't there and that his ever changing and complex care needs were being met.
We were so lucky that my mum was cared for and looked after by such wonderful staff. The kindness and compassion shown by everyone was unbelievable. We will always remember her time at Bramhall Manor Care Centre and feel very grateful that she could spend her final weeks in such an exceptional place.
The management needs to look to the care staff for inspiration. To have a resident shot out of the home as quickly as they did needs to be looked into. I have sent the parent company an email with more information. Sent in a taxi but was not an option when we suggested it but they did just that when it suited them. No lunch was given to this 88-year-old. The first option to go by 11 am to the new care home where she could have had lunch was changed to 2 pm then sent at 12.30, luckily family were on hand and the care staff at the new home were ready. The care staff are outstanding whilst the management is inadequate and should look again at the CQC's report from earlier this year. The management will no doubt have the paperwork in place to make themselves look blameless. The care staff are a credit to this home.
Having joined you, following a hospital stay, my father was welcomed with total respect. The staff during his stay were polite, attentive and both Dad, as a resident, and myself, as a visitor, were always met with a smile and welcome whilst the food was not to his taste, it was excellent so a heartfelt thank you to aiding him to his recovery. Keep up the fantastic work. Well done to the whole team, especially the second floor.
The ease of admission for us to get Mum in for respite care for a fortnight was first class. Mum enjoyed the variety of food provided and the quality even though she had to leave a little bit. The regular cups of tea/coffee and the friendliness of the staff providing it was amazing. The cleanliness of the entire place was first-class. There was a concern that the medication wasn't administered in accordance with the prescription all the time. The overall helpfulness and positive attitude of all the staff made Mum's stay relaxing, enjoyable, and therapeutic.
After trying to care for my aunt in her warden-controlled flat, she was admitted to hospital. She was nearing the end of her life and was discharged to Bramhall Manor. She was very well taken care of, and it was a sense of great relief that we could see she was comfortable and peaceful and she died as expected, after 3 and a half weeks as a nursing resident. The team was kind, compassionate, and supportive. Thank you.
The property was easy to find and the parking arrangement was excellent. The ladies at the front desk were very good at ensuring we would be able to attend and see. The room for my mother-in-law was convenient with a member of staff ensuring the room was clean. Breakfast was available and your resident was pleased to enjoy what was available. All in all, it is an impressive property. Thank you for the work being undertaken.
Hello... Bramhall Manor is a lovely place with some superb facilities and some lovely carers... The reception staff are very pleasant and helpful... The food is good and the Head of Hospitality iswise and of good character... However, may I be so bold as to suggest that an increase in the hourly rate of pay for the wonderful, but often over-stretched hands-on carers, would be a wise and well overdue consideration... This would certainly help many of the care homes overcome the on-going staff shortages, which are so often heard about... You have to wonder what body of people it was who first decided that their hourly rate, should be set so close to the minimum living wage level... clearly, these people did not include any real-life hands-on carers!... All the best to you all... Cheers
The kindness of everyone of your staff towards the family at the worst time was heartfelt and gratefully received. Your gentleness towards Mum, always treating her with dignity and respect meant so much to us all. We make deeply emotional friendships which are so fleeting when we experience the end of life for a family member. We will remember all the staff at Bramhall Manor Care Centre for the support and care you provided to all the family.
I have to say that the team, reception, carers, caterers, management continually go above and beyond to offer a fantastic service and care. The standards are second to none.
Everyone really friendly and helpful, even when working under stress and pressure, they are very professional. Definitely made the correct choice when selecting the nursing home for my husband.
The staff at Bramhall Manor Care Centre deserve the highest praise. Each team member, from the nurses to the caregivers, culinary team and administrative staff, displays a genuine passion for their work, treating every resident with the utmost respect, dignity, and empathy. The facilities at Bramhall Manor are exceptional. The rooms and common areas are beautifully decorated and the gardens are lovely. Cleanliness and hygiene is excellent, ensuring a safe and pleasant environment for residents visitors. Bramhall Manor maintains excellent communication with families. Loved ones are kept informed and involved in the care of their family members. I would sum up by saying that Bramhall Manor Care Home is an exemplar of how senior care should be. Knowing that my dad is looked after so well, gives me and my family great peace of mind. I would not hesitate in recommending Bramhall Manor.