Latest Reviews for Byng House
25 February 2025
Mum was transferred from the hospital to Byng House for palliative care after a major stroke. As a nurse myself, I have never come across anywhere like Byng House. So many exceptional human beings working together in one place is so rare, including domestics, kitchen staff, laundry staff, admin staff, nursing staff and carers. Mum was reviewed by a palliative care nurse so that her needs could be met swiftly and appropriately. Mum was kept free of pain and comfortable. Care was delivered with dignity and compassion. It was comforting to know mum had the best care, in a peaceful environment. A bed was put next to my mum's so that I could be there at night. This enabled us to be there when she passed away peacefully at 1.50 am. We have 'peace of mind' knowing Mum was in the right place, at the right time, with the right people. We will always be eternally grateful to the Home Manager and her exceptional team, who were comparable to angels when we needed them the most.
17 January 2025
I can not explain the complete satisfaction I have experienced with the care and dedication that every member of staff at Byng House has given to my mum. I will be forever grateful for the care that they gave her, allowing me to go home knowing that she would be comfortable and well looked after. The team worked together to make everything comfortable and good fun with their fabulous entertainment. Best wishes to them all for 2025.
30 October 2024
My mother was in Byng House following discharge from the hospital. From first, going to view the place to when my mother went in, you could tell she was going to be cared for well. You hear so many stories about homes but Byng House, from my experience, is the exception to the rule, all the staff were great from the start and treated my mother with the care, compassion and dignity she deserved. The room was clean, and modern, nothing was too much trouble, food good. They even took time to ask how I was doing, and would happily make time for a chat or answer any of my questions. Whilst not able to partake due to her condition, there is a nice dining room and also organised activities. If ever a loved one has to go into a home then this is where I would want them to go.
18 September 2024
The care and compassion, the privacy and dignity shown to my mother and myself at a time of life when it is most needed reflects on the standards of Byng House and all the staff. I cannot express enough praise for this establishment. It should be a beacon and example to all the NHS, whether this be hospitals, rehabilitation or care homes.
17 September 2024
My father ( Des ) was discharged from hospital and spent his last couple of weeks at Byng House. As a family we always thought we would keep my dad at home but in his final days his nursing needs were too great . All the staff I met were kind and compassionate . They treated my dad with respect and made time to keep us updated . We could visit at any time and were always made very welcome . The care was second to none. My dad's passing was dignified and I felt really supported at a very difficult time . My dad was treated as an individual and although he was only there a short time I felt staff really got to know him . I knew that my dad was well cared for. My dad unfortunately couldn't take part in any of the activities or therapy as he was too poorly but I did observe lots of interactions with staff and residents. I can not thank Byng house enough. You only get one chance to make a death a positive experience and they did this perfectly . Amazing home and amazing staff .
11 September 2024
Outstanding staff. The level of care should be the benchmark for all care homes in Britain. I cannot praise the whole team enough. My mum was so happy and well looked after. I cannot thank and praise you all enough. Many thanks.
20 August 2024
The quality of care and nursing support at Byng House was (is) outstanding. I cannot find fault in anything at this care facility. The staff are incredibly attentive, well-trained and provide a full care package to all the residents. The management and admin team run the home with precision functionality. Mention must also be made of the support staff, cleaners, cooks and the ladies in the washing area providing excellent support to the running of this facility. My wife passed many weeks here, entering Byng House a very sick and frail person. She leaves with very much improved health, ready to face the challenges ahead. My thanks to all the team at Byng House, you are all amazing and making a real difference for people that are lucky enough to spend time with you. With love.
01 August 2024
My husband is waiting for his belongings to be delivered as promised. It is taking some time for this to happen - over two weeks now. My husband was satisfied to be at Byng House. He found the staff to be available when needed. Loved having a television in his room and the view of the promenade from his bedroom was enjoyable for him.
31 July 2024
Every member of staff in Byng House was wonderful with my husband, he had gold star care from them all the weeks he was there, his comforts and health were well looked after. I and the rest of his family are so grateful for the wonderful work you all do and for all your caring and kindness. My husband is now at home with me, hope I come up to your standards, with love from the family.
04 April 2024
Wonderful location on the promenade, enclosed garden with lots of birds. Rooms well decorated and comfortable. Staff well trained and very friendly and caring. It is more like a wonderful family than a nursing home. Activities organiser is exceptionally good and office staff are very friendly.
12 February 2024
My brother has only been in Byng House for just over two weeks, I cannot thank you enough for the care you are giving him. Although my brother is on end-of-life. I have seen an improvement in him, he looks so clean and comfy. When he was in hospital, I kept asking them to shower and shave him, he never got that in the weeks he was in there. When I saw my brother for the first time, I thought I had walked into the wrong room, he was shaven and was lovely and clean, I can't thank you and your caring staff enough for caring for my brother. I know when the time comes he would not have had any pain and will go peacefully.
20 November 2023
Every single member of staff in this amazing place cares for my father so beautifully. I can’t explain what a relief it is to know that your loved one is in the safest hands. I know that he is happy and that is truly a gift for which my family and I will be forever grateful. Thank you all so very much.
28 September 2023
From the moment my husband entered Byng House myself and family felt at ease with everyone who works there, the management and staff are all so welcoming. I am so grateful for the relationship staff have built with our family we are always welcomed warmly. We have peace of mind knowing he is cared for in a compassionate and dignified way.
27 September 2023
From the moment our mother was a resident at Byng House Care Home, the care, love and compassion from the management to nurses and carers was absolutely wonderful. She couldn't have gone to a better place for her last days anywhere else. Cannot praise Byng House enough.
27 September 2023
From the first day our mother arrived to stay at Byng House Care Home, she was given the utmost care and attention from all the team. She was very happy, the whole team genuinely cared for her and she felt very loved. As a family, we can't sing the praises of Byng House enough. They were truly dedicated to giving outstanding care in beautiful surroundings. In our mum's final days, the compassion shown to us was nothing short of outstanding, nothing was too much trouble for them. They far exceeded out expectations on every level.
22 September 2023
My mother had a stroke and after nine weeks in hospital went to Byng House Care Home. From day one, the care, compassion and kindness were wonderful. All the staff were so friendly while remaining professional. I could not fault anything about Byng House. Sadly, Mum passed away recently. Byng House staff made it easier for my family to deal with. They could not do enough for us.
31 May 2023
My dad was taken into Byng House on an end-of-life pathway placement from the hospital. As someone who has worked in adult health care for many years, I was very anxious about entrusting my precious dad to someone else’s care; I need not have worried! The staff have been amazing! Some staff members have been phenomenal in the care they have shown my dad. The matron is one of the loveliest down-to-earth ladies I have ever met. They helped get my dad up and outside so he could enjoy a final day in the sun, nothing we asked was too much. All the staff in this building care; they have made my dad's final days worth living, and that is truly priceless. Not only did they care for my dad, but us as a family too, offering us food and drinks and emotional support. I could not rate the prices as my dad was a fully funded patient. Thank you all so much.
06 March 2023
My father was cared for with compassion, kindness and clinical excellence. But the fact that will stay with me forever is how the staff cared for both him, my mum, and our whole family. My dad was in Byng House for three months before he passed, and the team felt like an extension of our family. They care deeply about supporting all that are on the journey towards end of life. The manager provides inspiring, compassionate leadership that you can see in every member of staff. There are so many that touched our lives with their kindness and support. My mum wanted to be a part of Dad's care team, and she was welcomed. Towards the end, she was provided with a bed in Dad's room and food and drink. She was looked after and felt truly cared for. The chefs, the domestic care and the office staff are stars alongside the nurses and carers. Byng House is special because of the staff; their kindness knows no limits.
21 February 2023
Although my mother was only a resident at Byng House for a few weeks, before she passed away, the care she received was exceptional. Mum was treated with dignity and kindness by everyone, from the day she arrived and after her death. I was always made to feel welcome when visiting my mum and was kept up to date with her condition and treatment each visit. Knowing my mother was comfortable and at peace when she died was a great comfort to me and my brother and I will always be grateful to the manager and her wonderful staff.
10 February 2023
The building etc. are magnificent. The caring staff are 10/10. The rooms are clean and spacious. The Covid checks are perfect.
Latest Reviews for Byng House
25 February 2025
Mum was transferred from the hospital to Byng House for palliative care after a major stroke. As a nurse myself, I have never come across anywhere like Byng House. So many exceptional human beings working together in one place is so rare, including domestics, kitchen staff, laundry staff, admin staff, nursing staff and carers. Mum was reviewed by a palliative care nurse so that her needs could be met swiftly and appropriately. Mum was kept free of pain and comfortable. Care was delivered with dignity and compassion. It was comforting to know mum had the best care, in a peaceful environment. A bed was put next to my mum's so that I could be there at night. This enabled us to be there when she passed away peacefully at 1.50 am. We have 'peace of mind' knowing Mum was in the right place, at the right time, with the right people. We will always be eternally grateful to the Home Manager and her exceptional team, who were comparable to angels when we needed them the most.
17 January 2025
I can not explain the complete satisfaction I have experienced with the care and dedication that every member of staff at Byng House has given to my mum. I will be forever grateful for the care that they gave her, allowing me to go home knowing that she would be comfortable and well looked after. The team worked together to make everything comfortable and good fun with their fabulous entertainment. Best wishes to them all for 2025.
30 October 2024
My mother was in Byng House following discharge from the hospital. From first, going to view the place to when my mother went in, you could tell she was going to be cared for well. You hear so many stories about homes but Byng House, from my experience, is the exception to the rule, all the staff were great from the start and treated my mother with the care, compassion and dignity she deserved. The room was clean, and modern, nothing was too much trouble, food good. They even took time to ask how I was doing, and would happily make time for a chat or answer any of my questions. Whilst not able to partake due to her condition, there is a nice dining room and also organised activities. If ever a loved one has to go into a home then this is where I would want them to go.
18 September 2024
The care and compassion, the privacy and dignity shown to my mother and myself at a time of life when it is most needed reflects on the standards of Byng House and all the staff. I cannot express enough praise for this establishment. It should be a beacon and example to all the NHS, whether this be hospitals, rehabilitation or care homes.
17 September 2024
My father ( Des ) was discharged from hospital and spent his last couple of weeks at Byng House. As a family we always thought we would keep my dad at home but in his final days his nursing needs were too great . All the staff I met were kind and compassionate . They treated my dad with respect and made time to keep us updated . We could visit at any time and were always made very welcome . The care was second to none. My dad's passing was dignified and I felt really supported at a very difficult time . My dad was treated as an individual and although he was only there a short time I felt staff really got to know him . I knew that my dad was well cared for. My dad unfortunately couldn't take part in any of the activities or therapy as he was too poorly but I did observe lots of interactions with staff and residents. I can not thank Byng house enough. You only get one chance to make a death a positive experience and they did this perfectly . Amazing home and amazing staff .
11 September 2024
Outstanding staff. The level of care should be the benchmark for all care homes in Britain. I cannot praise the whole team enough. My mum was so happy and well looked after. I cannot thank and praise you all enough. Many thanks.
20 August 2024
The quality of care and nursing support at Byng House was (is) outstanding. I cannot find fault in anything at this care facility. The staff are incredibly attentive, well-trained and provide a full care package to all the residents. The management and admin team run the home with precision functionality. Mention must also be made of the support staff, cleaners, cooks and the ladies in the washing area providing excellent support to the running of this facility. My wife passed many weeks here, entering Byng House a very sick and frail person. She leaves with very much improved health, ready to face the challenges ahead. My thanks to all the team at Byng House, you are all amazing and making a real difference for people that are lucky enough to spend time with you. With love.
01 August 2024
My husband is waiting for his belongings to be delivered as promised. It is taking some time for this to happen - over two weeks now. My husband was satisfied to be at Byng House. He found the staff to be available when needed. Loved having a television in his room and the view of the promenade from his bedroom was enjoyable for him.
31 July 2024
Every member of staff in Byng House was wonderful with my husband, he had gold star care from them all the weeks he was there, his comforts and health were well looked after. I and the rest of his family are so grateful for the wonderful work you all do and for all your caring and kindness. My husband is now at home with me, hope I come up to your standards, with love from the family.
04 April 2024
Wonderful location on the promenade, enclosed garden with lots of birds. Rooms well decorated and comfortable. Staff well trained and very friendly and caring. It is more like a wonderful family than a nursing home. Activities organiser is exceptionally good and office staff are very friendly.
12 February 2024
My brother has only been in Byng House for just over two weeks, I cannot thank you enough for the care you are giving him. Although my brother is on end-of-life. I have seen an improvement in him, he looks so clean and comfy. When he was in hospital, I kept asking them to shower and shave him, he never got that in the weeks he was in there. When I saw my brother for the first time, I thought I had walked into the wrong room, he was shaven and was lovely and clean, I can't thank you and your caring staff enough for caring for my brother. I know when the time comes he would not have had any pain and will go peacefully.
20 November 2023
Every single member of staff in this amazing place cares for my father so beautifully. I can’t explain what a relief it is to know that your loved one is in the safest hands. I know that he is happy and that is truly a gift for which my family and I will be forever grateful. Thank you all so very much.
28 September 2023
From the moment my husband entered Byng House myself and family felt at ease with everyone who works there, the management and staff are all so welcoming. I am so grateful for the relationship staff have built with our family we are always welcomed warmly. We have peace of mind knowing he is cared for in a compassionate and dignified way.
27 September 2023
From the moment our mother was a resident at Byng House Care Home, the care, love and compassion from the management to nurses and carers was absolutely wonderful. She couldn't have gone to a better place for her last days anywhere else. Cannot praise Byng House enough.
27 September 2023
From the first day our mother arrived to stay at Byng House Care Home, she was given the utmost care and attention from all the team. She was very happy, the whole team genuinely cared for her and she felt very loved. As a family, we can't sing the praises of Byng House enough. They were truly dedicated to giving outstanding care in beautiful surroundings. In our mum's final days, the compassion shown to us was nothing short of outstanding, nothing was too much trouble for them. They far exceeded out expectations on every level.
22 September 2023
My mother had a stroke and after nine weeks in hospital went to Byng House Care Home. From day one, the care, compassion and kindness were wonderful. All the staff were so friendly while remaining professional. I could not fault anything about Byng House. Sadly, Mum passed away recently. Byng House staff made it easier for my family to deal with. They could not do enough for us.
31 May 2023
My dad was taken into Byng House on an end-of-life pathway placement from the hospital. As someone who has worked in adult health care for many years, I was very anxious about entrusting my precious dad to someone else’s care; I need not have worried! The staff have been amazing! Some staff members have been phenomenal in the care they have shown my dad. The matron is one of the loveliest down-to-earth ladies I have ever met. They helped get my dad up and outside so he could enjoy a final day in the sun, nothing we asked was too much. All the staff in this building care; they have made my dad's final days worth living, and that is truly priceless. Not only did they care for my dad, but us as a family too, offering us food and drinks and emotional support. I could not rate the prices as my dad was a fully funded patient. Thank you all so much.
06 March 2023
My father was cared for with compassion, kindness and clinical excellence. But the fact that will stay with me forever is how the staff cared for both him, my mum, and our whole family. My dad was in Byng House for three months before he passed, and the team felt like an extension of our family. They care deeply about supporting all that are on the journey towards end of life. The manager provides inspiring, compassionate leadership that you can see in every member of staff. There are so many that touched our lives with their kindness and support. My mum wanted to be a part of Dad's care team, and she was welcomed. Towards the end, she was provided with a bed in Dad's room and food and drink. She was looked after and felt truly cared for. The chefs, the domestic care and the office staff are stars alongside the nurses and carers. Byng House is special because of the staff; their kindness knows no limits.
21 February 2023
Although my mother was only a resident at Byng House for a few weeks, before she passed away, the care she received was exceptional. Mum was treated with dignity and kindness by everyone, from the day she arrived and after her death. I was always made to feel welcome when visiting my mum and was kept up to date with her condition and treatment each visit. Knowing my mother was comfortable and at peace when she died was a great comfort to me and my brother and I will always be grateful to the manager and her wonderful staff.
10 February 2023
The building etc. are magnificent. The caring staff are 10/10. The rooms are clean and spacious. The Covid checks are perfect.