Submit a Review for Castleford Lodge
Castleford Hill, Tutshill, Chepstow, NP16 7LE
View Full Details of Castleford LodgeLatest Reviews for Castleford Lodge
16 July 2024
Our Brother moved into Castleford Lodge this year, he settled in extremely well right from the 1st day. The staff are friendly and without doubt, give outstanding care. It's a lovely, calm relaxing place, a real home from home. We as a family are very happy our Brother has a home in the lodge, can't thank them enough.
21 June 2024
My partner has been with The Lodge for almost 2 and a half years. This care was 2nd to none with all staff being very friendly, helpful, and supportive. My partner passed away in early March and I can't praise the team highly enough for letting me know immediately how he was treated, with respect and tender loving care. Truly a fantastic team who do care,
20 June 2024
I would like to say that over the last few years, my brother has been looked after extremely well. He has a lot of challenges and his health can become rather complex - on a few occasions, he has had to go into hospital. If it wasn't for the caring staff at the Lodge, he would not be able to look after himself. I am extremely grateful that he has been happy at the Lodge and is allowed his own space.
20 June 2024
A warm and dedicated team, I consider friends and people I know have my wife's needs and interests at their hearts. Thanks guys.
06 January 2023
I would just like to say what a wonderful job all the staff do for the residents and how kind and caring they are. Thank you for all you do for my brother in your care. A very merry Christmas to you all.
04 October 2022
Castleford Lodge Care Home offers a very friendly 'home from home' environment for my son. It enables him to be semi-independent within the home but also gives the security of having staff available at all times. I really appreciate the manager and staff who always do their best for my son and often go the extra mile for him in many different ways.
04 October 2022
My wife has been at Castleford Lodge Care Home, Chepstow for two and a half years, no complaints whatsoever.
18 December 2020
My husband sustained a brain injury 2 1/2 years ago and was allocated a place at the Lodge in late September this year. Sadly at this same time, he was diagnosed with oral cancer, the staff at the Lodge are without a doubt outstanding. They have put so much in place for him including having to take him to Cardiff every day for radiotherapy and ensuring he eats well to build himself up. For the first time, all this began I feel my husband is in safe hands and is happy there.
25 February 2020
My brother has been a long term resident at The Lodge, during his time there his physical and mental well-being have improved. His mental health is fragile and the staff take great care to support him during low periods. The staff go over and above what is expected. Our mother recently declined in health due to dementia, The Lodge supported my brother at this time. When my mother passed away last year they arranged for two staff members to attend the funeral with my brother and looked after him at what was a desperately sad time. I can't speak highly enough of the care he receives.
20 February 2020
I'm very happy that my brother has a home in the Lodge. He is able to do his own thing and has a lovely room. The staff are extremely nice, helpful and always get in touch if any problems arise.
15 June 2018
I have been dealing with Castleford Lodge for almost 4 years. They take exceptional care of my friend. I trust them implicitly with him. They are excellent communicators also, Long may it continue.
27 April 2018
Excellent accommodation and environment. Wonderful management and staff. Very helpful with family connections. Overall a suitable and friendly place for my daughter to live.
12 April 2018
Very friendly staff, management also very caring not only to residents but family as well.
25 January 2018
I have known and looked after the resident for more than thirty years until it was obvious that special care was required. My friend has benefited from the residency at Castleford Lodge immensely and continues to do so. Well done all involved and much thanks for your professional and patient approach.
03 May 2017
We simply have 100% confidence in the home, its staff and management.
13 April 2017
The staff are always on hand to look after mums needs, the food is great and she is involved in activities and trips out which she loves. All the rooms are well appointed, clean and well maintained. I am really pleased with the care mum receives. Thank you.
Latest Reviews for Castleford Lodge
16 July 2024
Our Brother moved into Castleford Lodge this year, he settled in extremely well right from the 1st day. The staff are friendly and without doubt, give outstanding care. It's a lovely, calm relaxing place, a real home from home. We as a family are very happy our Brother has a home in the lodge, can't thank them enough.
21 June 2024
My partner has been with The Lodge for almost 2 and a half years. This care was 2nd to none with all staff being very friendly, helpful, and supportive. My partner passed away in early March and I can't praise the team highly enough for letting me know immediately how he was treated, with respect and tender loving care. Truly a fantastic team who do care,
20 June 2024
I would like to say that over the last few years, my brother has been looked after extremely well. He has a lot of challenges and his health can become rather complex - on a few occasions, he has had to go into hospital. If it wasn't for the caring staff at the Lodge, he would not be able to look after himself. I am extremely grateful that he has been happy at the Lodge and is allowed his own space.
20 June 2024
A warm and dedicated team, I consider friends and people I know have my wife's needs and interests at their hearts. Thanks guys.
06 January 2023
I would just like to say what a wonderful job all the staff do for the residents and how kind and caring they are. Thank you for all you do for my brother in your care. A very merry Christmas to you all.
04 October 2022
Castleford Lodge Care Home offers a very friendly 'home from home' environment for my son. It enables him to be semi-independent within the home but also gives the security of having staff available at all times. I really appreciate the manager and staff who always do their best for my son and often go the extra mile for him in many different ways.
04 October 2022
My wife has been at Castleford Lodge Care Home, Chepstow for two and a half years, no complaints whatsoever.
18 December 2020
My husband sustained a brain injury 2 1/2 years ago and was allocated a place at the Lodge in late September this year. Sadly at this same time, he was diagnosed with oral cancer, the staff at the Lodge are without a doubt outstanding. They have put so much in place for him including having to take him to Cardiff every day for radiotherapy and ensuring he eats well to build himself up. For the first time, all this began I feel my husband is in safe hands and is happy there.
25 February 2020
My brother has been a long term resident at The Lodge, during his time there his physical and mental well-being have improved. His mental health is fragile and the staff take great care to support him during low periods. The staff go over and above what is expected. Our mother recently declined in health due to dementia, The Lodge supported my brother at this time. When my mother passed away last year they arranged for two staff members to attend the funeral with my brother and looked after him at what was a desperately sad time. I can't speak highly enough of the care he receives.
20 February 2020
I'm very happy that my brother has a home in the Lodge. He is able to do his own thing and has a lovely room. The staff are extremely nice, helpful and always get in touch if any problems arise.
15 June 2018
I have been dealing with Castleford Lodge for almost 4 years. They take exceptional care of my friend. I trust them implicitly with him. They are excellent communicators also, Long may it continue.
27 April 2018
Excellent accommodation and environment. Wonderful management and staff. Very helpful with family connections. Overall a suitable and friendly place for my daughter to live.
12 April 2018
Very friendly staff, management also very caring not only to residents but family as well.
25 January 2018
I have known and looked after the resident for more than thirty years until it was obvious that special care was required. My friend has benefited from the residency at Castleford Lodge immensely and continues to do so. Well done all involved and much thanks for your professional and patient approach.
03 May 2017
We simply have 100% confidence in the home, its staff and management.
13 April 2017
The staff are always on hand to look after mums needs, the food is great and she is involved in activities and trips out which she loves. All the rooms are well appointed, clean and well maintained. I am really pleased with the care mum receives. Thank you.