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Croxley Green, Rickmansworth, WD3 3JB
View Full Details of Clarendon LodgeLatest Reviews for Clarendon Lodge
31 January 2025
We are very happy with the care my mother in law is receiving at Clarendon Lodge. All the staff are fantastic from the carers, managers, reception and cleaners to catering. All going the extra mile and having a chat while they do it. What is really lovely is that it is the same, permanent, staff working there so they get to know the residents well. Any problems, like illness etc is dealt with promptly and professionally, residents being reviewed by the GP when needed and also a weekly visit from GP staff to review anyone requiring this. It is clean, warm and welcoming and a pleasure to visit.
27 November 2024
My partner has been resident in Clarendon Lodge for 3 months and has settled in well and has been in good health since his arrival. The staff are attentive, the property is very clean and well designed for wheelchair-bound residents. Walking through the door, I was very impressed with the communal areas and the courtyard garden. There are regular social events which residents and their visitors are encouraged to join in with.
28 August 2024
I got a great feel of Clarendon Lodge before Mum became a resident. Warm, friendly, clean, modern, and above all else, safe. The food's decent, the care is second to none, and for the first time in a long time, I know my mum's in the best place, and therefore, sleep better because of that. All involved go the extra mile, and I'd thoroughly recommend Clarendon Lodge to anyone.
23 May 2024
Clarendon Lodge is excellent. We arranged to view the home when my mother was in hospital because we were concerned that she could no longer safely look after herself at home. From day one we have been impressed. They acted really quickly, meeting Mum while she was still in hospital and then having a lovely room ready for her on discharge. The home is modern, spotlessly clean and very well maintained. The staff are wonderful, are clearly well trained and really care, going above and beyond to help Mum settle and meet her needs and that is all the staff - managers, carers, activities, reception, kitchen, laundry, maintenance and cleaning. Mum has been there two months now and, honestly, the staff just seem like good friends. Visiting is 24/7 and so I can call in and spend quality time without all of the worries when she was in her own house. It is really comforting to know that a representative from the GP surgery visits every week and all mum's care needs are taken care of.
17 May 2024
My wife had been suffering with advanced Alzheimer's and although reasonably physically fit, she had been struggling with communication and self-care at home. Also, she had been wandering around aimlessly both inside and outside our home and was at risk of serious harm to herself. This meant that she needed round-the-clock personal care and supervision. I tried to cope but was unable to and after many discussions with family members, social workers, and other care professionals we decided that the only course of action was to place my wife into a care home. As we live in Croxley, a most convenient one we considered was Clarendon Lodge. I recently arranged to meet a rep there who took me and one of my sons on a tour of the property and we came away very impressed. Only recently built, it has modern facilities all at ground level with each room opening out to a safely accessed garden patio. There are daily activities and all meals are cooked with fresh ingredients. Highly recommended.
24 February 2024
We were very happy with the quality of care provided to our mother and the genuine affection displayed by the staff. Mum enjoyed the eighteen months she lived at Clarendon Lodge.
23 February 2024
Clarendon Lodge went above and beyond to make my nans birthday special. They not only decorated her room, they surprised her with songs, a cake and a present. It was overwhelming to see the effort they put in to make sure our loved one was celebrated, as they should be, on their special day. Makes me feel better the residents are being looked after as if they were family by the staff. Providing comfort in an already difficult time.
22 March 2023
I have been visiting my friend, who has dementia, since she went to Clarendon Lodge Care Home in May 2021. She spent much of the last year in bed. Now a new "acting manager" has been appointed and together with the "weekday receptionist" she is sitting in a wonderful chair in the "dementia lounge". Thanks to these two wonderful people the home is alive and buzzing. All the staff are very kind and gentle to my friend. I really hope that these two staff are here for a very long time. I haven't completed the second half of the ratings because I have no knowledge of them.
22 March 2023
Since there has been an interim manager I can see a real improvement. My mum has been stuck in her bed in her room for a year and, since the interim manager has been there, they have got my mum a special chair so she now goes in the lounge every day. Also, a shout out to the receptionist who is an absolute delight. Depends on who - staff are mostly very good. Agency staff unsure.
08 August 2022
My mother stayed at Clarendon Lodge for 8 weeks respite. The immediate improvement in her physical and mental state was obvious. The facilities are excellent, beyond comparison, and the staff are all so helpful, caring and attentive. The food has been a treat, hotel quality from the meals I have seen. The outlook onto the garden from the rooms is uplifting. I couldn't recommend this facility enough, and wouldn't hesitate to use it again.
21 July 2022
Excellent facilities. Many and varied activities provided. First-class carers Excellent communication with family members. My mother (the resident) is very happy at Clarendon Lodge Care Home.
21 July 2022
Feedback from my mother was good food, she's happy and comfortable. Only negative is internet access which needs to be addressed.
28 June 2022
My sister has been a resident in the home for six-seven weeks. She had a very bad time at her last home and after a terrible misunderstanding was asked to leave. The manager and all the other staff have been incredibly understanding, gentle, kind, respectful and encouraging. She has been diagnosed as living with dementia now but she is cleaner, healthier and happier.
19 June 2022
I have been extremely impressed by the commitment to care at Clarendon Lodge! The residents seem happy and confident, and I believe this is due to the kindness and efficiency of the staff. My sister arrived at Clarendon Lodge confused and lost! She has definitely improved in spite of obvious signs of dementia. As a visitor, I am always treated in a polite manner. This is an outstanding care home, which I highly recommend!
08 April 2022
My mother has been in Clarendon Lodge Care Home for a two-week respite care. Came home, had a fall and asked to go back. She has been at the home for the past five weeks. Staff are excellent, caring and attentive to Mum's needs. A lot of dementia patients which can cause Mum concern coming in her room etc. People do not talk to her much so she feels a bit lonely at times. Having a problem with getting a phone installed which will help her to settle better.
Latest Reviews for Clarendon Lodge
31 January 2025
We are very happy with the care my mother in law is receiving at Clarendon Lodge. All the staff are fantastic from the carers, managers, reception and cleaners to catering. All going the extra mile and having a chat while they do it. What is really lovely is that it is the same, permanent, staff working there so they get to know the residents well. Any problems, like illness etc is dealt with promptly and professionally, residents being reviewed by the GP when needed and also a weekly visit from GP staff to review anyone requiring this. It is clean, warm and welcoming and a pleasure to visit.
27 November 2024
My partner has been resident in Clarendon Lodge for 3 months and has settled in well and has been in good health since his arrival. The staff are attentive, the property is very clean and well designed for wheelchair-bound residents. Walking through the door, I was very impressed with the communal areas and the courtyard garden. There are regular social events which residents and their visitors are encouraged to join in with.
28 August 2024
I got a great feel of Clarendon Lodge before Mum became a resident. Warm, friendly, clean, modern, and above all else, safe. The food's decent, the care is second to none, and for the first time in a long time, I know my mum's in the best place, and therefore, sleep better because of that. All involved go the extra mile, and I'd thoroughly recommend Clarendon Lodge to anyone.
23 May 2024
Clarendon Lodge is excellent. We arranged to view the home when my mother was in hospital because we were concerned that she could no longer safely look after herself at home. From day one we have been impressed. They acted really quickly, meeting Mum while she was still in hospital and then having a lovely room ready for her on discharge. The home is modern, spotlessly clean and very well maintained. The staff are wonderful, are clearly well trained and really care, going above and beyond to help Mum settle and meet her needs and that is all the staff - managers, carers, activities, reception, kitchen, laundry, maintenance and cleaning. Mum has been there two months now and, honestly, the staff just seem like good friends. Visiting is 24/7 and so I can call in and spend quality time without all of the worries when she was in her own house. It is really comforting to know that a representative from the GP surgery visits every week and all mum's care needs are taken care of.
17 May 2024
My wife had been suffering with advanced Alzheimer's and although reasonably physically fit, she had been struggling with communication and self-care at home. Also, she had been wandering around aimlessly both inside and outside our home and was at risk of serious harm to herself. This meant that she needed round-the-clock personal care and supervision. I tried to cope but was unable to and after many discussions with family members, social workers, and other care professionals we decided that the only course of action was to place my wife into a care home. As we live in Croxley, a most convenient one we considered was Clarendon Lodge. I recently arranged to meet a rep there who took me and one of my sons on a tour of the property and we came away very impressed. Only recently built, it has modern facilities all at ground level with each room opening out to a safely accessed garden patio. There are daily activities and all meals are cooked with fresh ingredients. Highly recommended.
24 February 2024
We were very happy with the quality of care provided to our mother and the genuine affection displayed by the staff. Mum enjoyed the eighteen months she lived at Clarendon Lodge.
23 February 2024
Clarendon Lodge went above and beyond to make my nans birthday special. They not only decorated her room, they surprised her with songs, a cake and a present. It was overwhelming to see the effort they put in to make sure our loved one was celebrated, as they should be, on their special day. Makes me feel better the residents are being looked after as if they were family by the staff. Providing comfort in an already difficult time.
22 March 2023
I have been visiting my friend, who has dementia, since she went to Clarendon Lodge Care Home in May 2021. She spent much of the last year in bed. Now a new "acting manager" has been appointed and together with the "weekday receptionist" she is sitting in a wonderful chair in the "dementia lounge". Thanks to these two wonderful people the home is alive and buzzing. All the staff are very kind and gentle to my friend. I really hope that these two staff are here for a very long time. I haven't completed the second half of the ratings because I have no knowledge of them.
22 March 2023
Since there has been an interim manager I can see a real improvement. My mum has been stuck in her bed in her room for a year and, since the interim manager has been there, they have got my mum a special chair so she now goes in the lounge every day. Also, a shout out to the receptionist who is an absolute delight. Depends on who - staff are mostly very good. Agency staff unsure.
08 August 2022
My mother stayed at Clarendon Lodge for 8 weeks respite. The immediate improvement in her physical and mental state was obvious. The facilities are excellent, beyond comparison, and the staff are all so helpful, caring and attentive. The food has been a treat, hotel quality from the meals I have seen. The outlook onto the garden from the rooms is uplifting. I couldn't recommend this facility enough, and wouldn't hesitate to use it again.
21 July 2022
Excellent facilities. Many and varied activities provided. First-class carers Excellent communication with family members. My mother (the resident) is very happy at Clarendon Lodge Care Home.
21 July 2022
Feedback from my mother was good food, she's happy and comfortable. Only negative is internet access which needs to be addressed.
28 June 2022
My sister has been a resident in the home for six-seven weeks. She had a very bad time at her last home and after a terrible misunderstanding was asked to leave. The manager and all the other staff have been incredibly understanding, gentle, kind, respectful and encouraging. She has been diagnosed as living with dementia now but she is cleaner, healthier and happier.
19 June 2022
I have been extremely impressed by the commitment to care at Clarendon Lodge! The residents seem happy and confident, and I believe this is due to the kindness and efficiency of the staff. My sister arrived at Clarendon Lodge confused and lost! She has definitely improved in spite of obvious signs of dementia. As a visitor, I am always treated in a polite manner. This is an outstanding care home, which I highly recommend!
08 April 2022
My mother has been in Clarendon Lodge Care Home for a two-week respite care. Came home, had a fall and asked to go back. She has been at the home for the past five weeks. Staff are excellent, caring and attentive to Mum's needs. A lot of dementia patients which can cause Mum concern coming in her room etc. People do not talk to her much so she feels a bit lonely at times. Having a problem with getting a phone installed which will help her to settle better.