111 Warwick Road, Olton, Solihull, B92 7HP
View Full Details of Claridge PlaceAll of the staff are lovely and friendly. I am always very happy with the way in which all staff interact with my mom.
Everything is really good, mom had only been here a week. I did have a couple of niggles, but after speaking with management everything has been addressed very quickly. Mom is struggling to get used to the new home, but all staff are really helping mom settle in. Mom is also much better at night, sleeping through a bit more than she used to.
I accompanied my wife and sister-in-law to a meeting with the assistant manager, which was to get an update as to how their Mother was coping and how family and staff perceptions compared. They assured us that all was well and gave us some very helpful and sensible advice as to how to interact with Mom in the future. We were all very happy and comforted by what he had to say, so thanks.
I have been extremely pleased with the care my Mother is receiving. The facility, staff, care, etc is second to none. I would without a doubt recommend Claridge Place. The managers are fantastic - nothing is too much trouble.
Mother has been here since Nov 2023 and I cannot say how happy I am with the care and support that has been shown to her. Her life is so much better at Claridge Place, thank you. The managers are amazing and superb carers, to staff, residents, and relatives.
I am very pleased with the care provided for my Mum at Claridge Place. The staff are caring and spend time getting to know Mum's care needs and wishes. The staff always speaks to Mum, asking questions about what she wants and spending time for her to answer. The activity coordinators provide a wide range of activities and always ensure Mum is invited to join. When I visit I am made to feel welcome by all the staff. Nothing is too much bother. The reception staff who always book the time dinning. I would recommend Claridge Place.
Very pleased with the level of care.
We saw extracts from the care plan which was a lot more detailed than we expected and provided a good view of reassurance regarding the care being provided.
This care home has transformed our lives as we now know that our relatives are being well cared for. This home has excellent facilities and the care is exemplary. Relatives are very happy here and have settled in well.
The welcome and kindness is excellent. Small touches I.E. (flowers, cards, choc) mean a lot. The staff here are amazing, and so caring. The rooms and social areas are immaculate. The food is excellent.
My father-in-law sadly lost his wife in 2023 so was unable to care for himself. Claridge Place is his local care home. He has settled in very well. The staff are very caring and efficient and always greet you with a smile. The family are very pleased with his care. Thank you.
Excellent care/residential home. Mum is content in the caring environment. The staff do everything they can to include Mum in activities, which she does some of the time. Her room is lovely, airy, and kept clean and tidy, can't think of anywhere else I would want her to be.
Excellent Care Home, can't fault it. Residents are treated with dignity and respect. Lots of activities. Friends and relatives are welcome. Mom has improved enormously since being here.
My nan has been here for a week and the difference in her is amazing. It's like she is a new person, she appears happier in herself and healthier. She is very content and doesn't have a bad word to say about any aspect of the home, neither do I or any members of the family.
As a family - we have been extremely pleased with the care and service that Mum has received in her first 2 months at Claridge Place. There is obvious trepidation from the outset when first placing a precious relative in a care home but all of the team at Claridge's are professional and they know what they are doing and know how to look after an individual's needs. Mum has settled therefore and we believe is very comfortable in this setting on that basis - we have no plans to move her due to the excellent care she is receiving.
Lovely, relaxed environment. Friendly and caring staff. Mom moved in in July 2023 - settled quickly and joins in with activities and outings. It is peace of mind to us as a family to know she is safe and happy. We are welcomed as friends as soon as we walk through the door. All Mom's care needs are met, and when she was unwell, we were informed promptly, and medical staff attended.
It's been a godsend to find this care home. We feel she has settled in very well. She's started to smile and laugh again. Staff are very attentive and meet all her needs. All medication is taken care of. Accommodation is like a hotel. Claridge Place is the place.
The staff show kindness and care to all the residents. Everyone knew my mum's name and made her feel loved. She was in there for respite care following a knee operation and the staff were encouraging and helpful which aided her recovery. It's a beautiful clean setting and nothing is too much trouble. Hairdressers and beauticians a great extra service which mum loved.
My stay has been extremely comfortable. The staff are very accommodating and very kind.
Visiting Claridge Place earlier this year was a real eye-opener for myself and my sisters. Having visited several other care homes our expectations were quite low, but we were shown a home on a whole different level! The team were polite, friendly and only too happy to answer our many questions. Claridge Place is so bright, spacious and clean, with decor and room size to hotel standards. The interaction of staff with residents was obviously kind and caring. Dad has settled so well at Claridge Place. The staff now know him as a person and his needs on a day-to-day basis. The whole team, from management and carers through to housekeeping and catering staff, are very friendly and accommodating. It is lovely to now be able to spend time with Dad as a daughter and not as a carer and that Dad can enjoy visits from the whole family in such a welcoming environment. Thank you to all the staff at Claridge Place for the care they are providing that gives the family peace of mind.
All of the staff are lovely and friendly. I am always very happy with the way in which all staff interact with my mom.
Everything is really good, mom had only been here a week. I did have a couple of niggles, but after speaking with management everything has been addressed very quickly. Mom is struggling to get used to the new home, but all staff are really helping mom settle in. Mom is also much better at night, sleeping through a bit more than she used to.
I accompanied my wife and sister-in-law to a meeting with the assistant manager, which was to get an update as to how their Mother was coping and how family and staff perceptions compared. They assured us that all was well and gave us some very helpful and sensible advice as to how to interact with Mom in the future. We were all very happy and comforted by what he had to say, so thanks.
I have been extremely pleased with the care my Mother is receiving. The facility, staff, care, etc is second to none. I would without a doubt recommend Claridge Place. The managers are fantastic - nothing is too much trouble.
Mother has been here since Nov 2023 and I cannot say how happy I am with the care and support that has been shown to her. Her life is so much better at Claridge Place, thank you. The managers are amazing and superb carers, to staff, residents, and relatives.
I am very pleased with the care provided for my Mum at Claridge Place. The staff are caring and spend time getting to know Mum's care needs and wishes. The staff always speaks to Mum, asking questions about what she wants and spending time for her to answer. The activity coordinators provide a wide range of activities and always ensure Mum is invited to join. When I visit I am made to feel welcome by all the staff. Nothing is too much bother. The reception staff who always book the time dinning. I would recommend Claridge Place.
Very pleased with the level of care.
We saw extracts from the care plan which was a lot more detailed than we expected and provided a good view of reassurance regarding the care being provided.
This care home has transformed our lives as we now know that our relatives are being well cared for. This home has excellent facilities and the care is exemplary. Relatives are very happy here and have settled in well.
The welcome and kindness is excellent. Small touches I.E. (flowers, cards, choc) mean a lot. The staff here are amazing, and so caring. The rooms and social areas are immaculate. The food is excellent.
My father-in-law sadly lost his wife in 2023 so was unable to care for himself. Claridge Place is his local care home. He has settled in very well. The staff are very caring and efficient and always greet you with a smile. The family are very pleased with his care. Thank you.
Excellent care/residential home. Mum is content in the caring environment. The staff do everything they can to include Mum in activities, which she does some of the time. Her room is lovely, airy, and kept clean and tidy, can't think of anywhere else I would want her to be.
Excellent Care Home, can't fault it. Residents are treated with dignity and respect. Lots of activities. Friends and relatives are welcome. Mom has improved enormously since being here.
My nan has been here for a week and the difference in her is amazing. It's like she is a new person, she appears happier in herself and healthier. She is very content and doesn't have a bad word to say about any aspect of the home, neither do I or any members of the family.
As a family - we have been extremely pleased with the care and service that Mum has received in her first 2 months at Claridge Place. There is obvious trepidation from the outset when first placing a precious relative in a care home but all of the team at Claridge's are professional and they know what they are doing and know how to look after an individual's needs. Mum has settled therefore and we believe is very comfortable in this setting on that basis - we have no plans to move her due to the excellent care she is receiving.
Lovely, relaxed environment. Friendly and caring staff. Mom moved in in July 2023 - settled quickly and joins in with activities and outings. It is peace of mind to us as a family to know she is safe and happy. We are welcomed as friends as soon as we walk through the door. All Mom's care needs are met, and when she was unwell, we were informed promptly, and medical staff attended.
It's been a godsend to find this care home. We feel she has settled in very well. She's started to smile and laugh again. Staff are very attentive and meet all her needs. All medication is taken care of. Accommodation is like a hotel. Claridge Place is the place.
The staff show kindness and care to all the residents. Everyone knew my mum's name and made her feel loved. She was in there for respite care following a knee operation and the staff were encouraging and helpful which aided her recovery. It's a beautiful clean setting and nothing is too much trouble. Hairdressers and beauticians a great extra service which mum loved.
My stay has been extremely comfortable. The staff are very accommodating and very kind.
Visiting Claridge Place earlier this year was a real eye-opener for myself and my sisters. Having visited several other care homes our expectations were quite low, but we were shown a home on a whole different level! The team were polite, friendly and only too happy to answer our many questions. Claridge Place is so bright, spacious and clean, with decor and room size to hotel standards. The interaction of staff with residents was obviously kind and caring. Dad has settled so well at Claridge Place. The staff now know him as a person and his needs on a day-to-day basis. The whole team, from management and carers through to housekeeping and catering staff, are very friendly and accommodating. It is lovely to now be able to spend time with Dad as a daughter and not as a carer and that Dad can enjoy visits from the whole family in such a welcoming environment. Thank you to all the staff at Claridge Place for the care they are providing that gives the family peace of mind.