Submit a Review for Clifton House
7 Clifton Close, Oldbury, B69 4TT
View Full Details of Clifton HouseLatest Reviews for Clifton House
10 June 2024
I can not praise the staff at Clifton House enough for all they have done for my mom. I greatly appreciate all the hard work and dedication towards the service users. The staff are kind and considerate and go above and beyond for the service users. I would 100 percent recommend it.
29 June 2023
The team are absolutely incredible, super patient, understanding and compassionate. They really take the time to get to know the residents and family and really respect and take on board relatives' views and thoughts. They have really made my sister feel at home, comfortable and safe, she feels she has a safe space to talk about her thoughts feelings and concerns. My sister has come on leaps and bounds and the team have shared my love to see her flourish and grow in her confidence and independence. So many worries have been eased by such a wonderful supportive team. We are so grateful. Thank you for everything!
18 June 2023
Great friendly and helpful staff, who go above and beyond to care for residents. Making sure they all live in a fun, friendly and clean house and helping with their day-to-day needs and taking them on activities.
12 June 2023
The staff are lovely. The facilities are good. They look after their users with the greatest care. Friendly staff. The activities are good too. They care and treat everyone with kindness, respect, compassion and dignity.
07 June 2023
The staff are amazing in what they do for people outside of work and inside of work. All the activities they do for the public are amazing and all the stuff they do, including the raffle. I’ve never ever seen a care home so clean inside and out.
17 April 2023
I think the staff are really kind and caring to me, they respect my privacy and they do their best for me and yes they do help me. I think it’s not a boring-looking place. But the only thing is that because I struggle with psychotic thoughts I do really struggle, but I do try in life.
17 April 2023
Since I have been a service user at Clifton House, I have found I have enjoyed living at Clifton House. The staff are nice and polite and the house is clean and tidy. The staff are good at the job and help me.
15 March 2022
Clifton House is a fantastic care home; you get made to feel at home when you visit! I have the home page on Facebook, and you get to see how fun the house really is! The service users look really happy and looked after. Would definitely recommend.
15 March 2022
I have a cousin staying at Clifton, and I’ve visited on many occasions over the last 18-months. I’ve always been made to feel very welcome. The property is always immaculate, and the care the service users receive is second to none. They do a wide range of activities and are professional and polite at all times I would highly recommend them. Keep up the good work all.
26 January 2022
My son stayed here on respite in 2021. He has learning difficulties, Autism, challenging behaviour, and BRS. We were assured that the staff were trained NVQ level 3 before he started. However they did not state they were trained in Autism or Challenging Behaviour, and in hindsight, they weren't trained in either. They had problems communicating with my lad (he is non-verbal) and twice, in a period of six months or so, I had to collect him early. They had the same tools I have to cope with him but were constantly ringing asking questions about how to deal with him. At the end of the day, we were let down by them with their inabilty to cope with him, and it resulted in them cancelling his contract with no notice.
25 June 2021
Very friendly staff and highly professional, service users are very respected and have a great opportunity to do lots of activities within the community. Very clean facilities would highly recommend.
Latest Reviews for Clifton House
10 June 2024
I can not praise the staff at Clifton House enough for all they have done for my mom. I greatly appreciate all the hard work and dedication towards the service users. The staff are kind and considerate and go above and beyond for the service users. I would 100 percent recommend it.
29 June 2023
The team are absolutely incredible, super patient, understanding and compassionate. They really take the time to get to know the residents and family and really respect and take on board relatives' views and thoughts. They have really made my sister feel at home, comfortable and safe, she feels she has a safe space to talk about her thoughts feelings and concerns. My sister has come on leaps and bounds and the team have shared my love to see her flourish and grow in her confidence and independence. So many worries have been eased by such a wonderful supportive team. We are so grateful. Thank you for everything!
18 June 2023
Great friendly and helpful staff, who go above and beyond to care for residents. Making sure they all live in a fun, friendly and clean house and helping with their day-to-day needs and taking them on activities.
12 June 2023
The staff are lovely. The facilities are good. They look after their users with the greatest care. Friendly staff. The activities are good too. They care and treat everyone with kindness, respect, compassion and dignity.
07 June 2023
The staff are amazing in what they do for people outside of work and inside of work. All the activities they do for the public are amazing and all the stuff they do, including the raffle. I’ve never ever seen a care home so clean inside and out.
17 April 2023
I think the staff are really kind and caring to me, they respect my privacy and they do their best for me and yes they do help me. I think it’s not a boring-looking place. But the only thing is that because I struggle with psychotic thoughts I do really struggle, but I do try in life.
17 April 2023
Since I have been a service user at Clifton House, I have found I have enjoyed living at Clifton House. The staff are nice and polite and the house is clean and tidy. The staff are good at the job and help me.
15 March 2022
Clifton House is a fantastic care home; you get made to feel at home when you visit! I have the home page on Facebook, and you get to see how fun the house really is! The service users look really happy and looked after. Would definitely recommend.
15 March 2022
I have a cousin staying at Clifton, and I’ve visited on many occasions over the last 18-months. I’ve always been made to feel very welcome. The property is always immaculate, and the care the service users receive is second to none. They do a wide range of activities and are professional and polite at all times I would highly recommend them. Keep up the good work all.
26 January 2022
My son stayed here on respite in 2021. He has learning difficulties, Autism, challenging behaviour, and BRS. We were assured that the staff were trained NVQ level 3 before he started. However they did not state they were trained in Autism or Challenging Behaviour, and in hindsight, they weren't trained in either. They had problems communicating with my lad (he is non-verbal) and twice, in a period of six months or so, I had to collect him early. They had the same tools I have to cope with him but were constantly ringing asking questions about how to deal with him. At the end of the day, we were let down by them with their inabilty to cope with him, and it resulted in them cancelling his contract with no notice.
25 June 2021
Very friendly staff and highly professional, service users are very respected and have a great opportunity to do lots of activities within the community. Very clean facilities would highly recommend.