Felt compelled to write an update on my previous review. I really cannot
fault the care my sister has received over the past 6 months, every
single member of staff are so kind and caring towards her and have
understood, rapidly, her level of care needs. My sister always has a
smile for anyone who addresses her, which is a huge tell tale sign. I am
at Connaught-Cranmore level a lot and can see how respectfully the
residents are treated. Activities were always a big thing for me when it
came to my sister's care and I can honestly say the activities team
really do go above and beyond to get residence involved. In my sister's
case, karaoke and movement activities being a favourite. I would love to
mention each and every staff member but the list would go on and on. You
all know who you are and I can't express how much you are all
appreciated. I also have to mention the laundry team.
12 June 2023
I am prejudiced as my partner is in this 5-star home, but I have to say
the staff are the best. That includes management, maintenance and
especially reception. All the staff cannot do enough to occupy residents
and us visitors.
Latest Reviews for Connaught House
20 September 2024
Felt compelled to write an update on my previous review. I really cannot
fault the care my sister has received over the past 6 months, every
single member of staff are so kind and caring towards her and have
understood, rapidly, her level of care needs. My sister always has a
smile for anyone who addresses her, which is a huge tell tale sign. I am
at Connaught-Cranmore level a lot and can see how respectfully the
residents are treated. Activities were always a big thing for me when it
came to my sister's care and I can honestly say the activities team
really do go above and beyond to get residence involved. In my sister's
case, karaoke and movement activities being a favourite. I would love to
mention each and every staff member but the list would go on and on. You
all know who you are and I can't express how much you are all
appreciated. I also have to mention the laundry team.
12 June 2023
I am prejudiced as my partner is in this 5-star home, but I have to say
the staff are the best. That includes management, maintenance and
especially reception. All the staff cannot do enough to occupy residents
and us visitors.