Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Eden House

stars
stars 04 March 2021
A good care home which is sadly let down by an extremely unpleasant manager. I would certainly not recommend whilst she remains in office. All other staff seem to be kind and caring though. I am currently awaiting results from an internal investigation from the director as to why I was told my 88-year-old mother did not require my visits and did not need to receive my phone calls.
Review from Robert K (Son of Resident/Service User)