Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Ellwood Place Dementia Care Home

stars
stars 22 November 2023
There is a happy atmosphere in Elwood. I am always made welcome by the carers. I have been visiting for 5 years. The relationship between the carers and the residents is very good, warm, helpful and affectionate.
Review from P W (Friend of Resident/Service User)
stars
stars 06 November 2023
The carers are always cheerful and attentive to the residents. Mum is cared for well and is clean and tidy. If any issues arise, one of the seniors contacts me to keep me updated and explain the situation in a clear manner, but always with thought to the interests of both the resident and her family. I have the freedom to visit Mum at any time or to phone and get an update about her at any time. I am very happy with delegating my mum's care to Ellwood Place.
Review from R S (Daughter of Resident/Service User)
stars
stars 03 August 2022
My mum has been in Ellwood for around 3 years. I was really worried about my mum going into a care home but I didn't need to worry. The overall experience has been really positive. The home is like a big family. The staff show exceptional kindness and are very patient and caring. The residents are always involved in some sort of activity. The activity staff are exceptional. All the staff are always friendly and cheerful despite what must be a very difficult job.
Review from J S (Daughter of Resident/Service User)