Latest Reviews for Elsyng House
24 February 2025
My mum, who was healthy had a bleed on the brain which required a major operation. During the diagnostic process she was discovered to have cancer of the bone marrow. The transfer for us as a family was challenging, but Elsyng supported us in this and she is being well cared for. We had an initial meeting and found the home to be a caring environment. All mum's needs are being met with dignity and she is enjoying the food. Thank you.
23 January 2025
Everything is very good and everyone is very kind and helpful. Very attentive to resident and family when visiting. Although my friend was reluctant to go into residential care, he was very happy here and the end of life care to him was excellent. It was very calm and peaceful, couldn't praise everyone enough. I would highly recommend the home.
22 January 2025
The staff at Elsyng House are without exception so kind, caring and welcoming. My mother has sadly been declining in health but I know that she is very well looked after here. Her room is perfect as it is spacious enough to accommodate walking aids and the bathroom has also been well designed for the disabled. My mother is reluctant to try new things due to her ongoing condition but residents regularly enjoy visits from musical performers and other innovations, like the animal visitors. I think this is a very important area to pursue along with the more straightforward in house entertainments such as art and discussion groups and local outings where possible.
20 January 2025
Elsyng House is beautiful and clean and all the staff are wonderful, friendly and caring to my mother and myself. Nothing is too much trouble and the staff are always there to help when needed. The house is to a high standard and maintains a lovely warm atmosphere and always very welcoming. My mother has lived there for 2 years now and I honestly feel we are all one big family. I could not wish for a better place for my lovely mum and mother-in-law to live in with such lovely residents and staff. Highly recommended.
20 January 2025
What a lovely place to be. I wish all my holiday hotels were as nice as Elsyng. While I know Mum would rather be "back at home" her care needs made this impossible. She's made new friends and there's always something going on if you want to join in. Her room is lovely and it's been personalised with some of her own things. The staff are universally friendly and considerate, the food always looks fabulous and I know Mum is well cared for and safe.
20 January 2025
As always, very happy with the way Elsyng cares for my dad. From management to carers they are all very friendly and helpful. Two members of staff, in particular, do a great job in looking after Dad. Always greeted by reception and other staff. Standards high. Rooms and ensuites always clean. Can always talk to the nursing staff regarding medical issues and they are always helpful.
13 January 2025
It was a difficult decision to place dad into a care home. I viewed Elysng House and was impressed by the cleanliness of the place, the facilities on offer and most of all, the staff's kindness. The staff have been very understanding at this difficult time and are looking after dad very well.
07 January 2025
Where to start? Every member of staff from management, office, reception and all staff on Cherry (Floor 2) were exemplary. The care to us all, professionalism and appropriateness will stay with us forever. You allowed my dad to die in peace and with dignity. We felt very supported in this difficult time.
24 October 2024
Generally, all the staff are very friendly, welcoming and helpful. The environment is very nice especially the communal cafe where usually residents/family/visitors sit and socialise. The coffee is gorgeous. There's a nice garden to sit outside that's easily accessible. Mum's room is a decent size, decorated to a high standard and there's a nice feel to it and the entire home. The staff seem happy and sociable. The food is very nice too. I like the Resident Of The Day scheme where a resident is focused on.
07 October 2024
The staff were all friendly and helpful. Truly caring and compassionate. I felt welcomed as a visitor. The facilities are lovely and well-kept. A warm friendly 'hotel-like' feel.
24 September 2024
Elsyng House have been very professional and the level of care has been exemplary. Very attentive and kind. Thank you to the deputy manager and the senior client relationship manager for arranging Mum's care. A special mention to 6 members of staff in particular. Thanks to all the team who made Mum's experience at the home so wonderful, as she has now passed on.
12 September 2024
My mum has received excellent care and is very content and happy. She has made some nice friends and the staff will go out of their way for her. The house is beautiful, everyone is very welcoming with an open-door policy. Lovely place to relax with my mum in the lounge or garden. I highly recommend Elsyng House.
11 September 2024
I had been researching care homes for my mother and visited three others before going to Elsyng House. The moment I walked into the home I felt reassured and knew that this was the best place for my mother. Most importantly residents are treated with care and respect and the staff are all professional and super helpful from senior personnel to reception, catering and housekeeping. My mother had been in hospital for five months prior to being transferred to Elsyng and that period had been extremely difficult and stressful but since her move in July, I know I found the best home for her and that's a huge relief. Thank you.
20 August 2024
Up to now no problems. All the staff are very nice. It's kept very clean around the home. I am very happy with all the people I mix with. I am happy to have company every day. I am treated with respect all around the house. I like the garden very much and like to be in the fresh air. On the whole, I am very happy here. I would love to go on outings more to get out of the house.
13 August 2024
My mother has recently moved here from another care home and the staff at Elsyng House made sure the whole transition process went very smoothly. All the staff seem very caring, compassionate and professional. The home is very clean, well staffed and always feels lively and sociable when I visit. My mum settled in quicker than I expected and she appears happy and relaxed whenever we visit her. The floor manager is also extremely helpful, and organised and always has time to speak to us about any questions or concerns. Overall, this is an amazing and welcoming care home and my family is very happy that my mum is being so well cared for.
09 August 2024
The overall experience is perfect ranging from the staff, the cleaners, the management etc. The care they give to the residents and visitors is nothing but amazing overall it couldn't be more perfect.
01 August 2024
Elsyng House is justifiably rated as a 5-star care home and deserves the rating fully. Everything the home does is for the care and well-being of its residents, from the brilliant staff who do the caring, to the staff behind the scenes (cleaners, hospitality, cooks, kitchen staff, management) who ensure the residents have everything they need, from food to entertainment and from medications to having a great social platform within the home and also outside it - plenty of visits arranged weekly. A superb care home, period!
30 July 2024
The home is a very clean modern building. From day one have felt very welcome. The staff are friendly and professional and very caring. My mother who has dementia is cared for exceptionally well I have no complaints. My mother is very happy as I feel are all the residents. My mother is being happy and cared for means the world to me and in such a lovely place she calls home.
25 July 2024
Elsyng House has given excellent care to both my mother and father since their residence for nursing care. I cannot fault anything but just praise them for everything they have done for both! Also for the help and support they have given me too.
25 July 2024
Amazing care support at this home.
Latest Reviews for Elsyng House
24 February 2025
My mum, who was healthy had a bleed on the brain which required a major operation. During the diagnostic process she was discovered to have cancer of the bone marrow. The transfer for us as a family was challenging, but Elsyng supported us in this and she is being well cared for. We had an initial meeting and found the home to be a caring environment. All mum's needs are being met with dignity and she is enjoying the food. Thank you.
23 January 2025
Everything is very good and everyone is very kind and helpful. Very attentive to resident and family when visiting. Although my friend was reluctant to go into residential care, he was very happy here and the end of life care to him was excellent. It was very calm and peaceful, couldn't praise everyone enough. I would highly recommend the home.
22 January 2025
The staff at Elsyng House are without exception so kind, caring and welcoming. My mother has sadly been declining in health but I know that she is very well looked after here. Her room is perfect as it is spacious enough to accommodate walking aids and the bathroom has also been well designed for the disabled. My mother is reluctant to try new things due to her ongoing condition but residents regularly enjoy visits from musical performers and other innovations, like the animal visitors. I think this is a very important area to pursue along with the more straightforward in house entertainments such as art and discussion groups and local outings where possible.
20 January 2025
Elsyng House is beautiful and clean and all the staff are wonderful, friendly and caring to my mother and myself. Nothing is too much trouble and the staff are always there to help when needed. The house is to a high standard and maintains a lovely warm atmosphere and always very welcoming. My mother has lived there for 2 years now and I honestly feel we are all one big family. I could not wish for a better place for my lovely mum and mother-in-law to live in with such lovely residents and staff. Highly recommended.
20 January 2025
What a lovely place to be. I wish all my holiday hotels were as nice as Elsyng. While I know Mum would rather be "back at home" her care needs made this impossible. She's made new friends and there's always something going on if you want to join in. Her room is lovely and it's been personalised with some of her own things. The staff are universally friendly and considerate, the food always looks fabulous and I know Mum is well cared for and safe.
20 January 2025
As always, very happy with the way Elsyng cares for my dad. From management to carers they are all very friendly and helpful. Two members of staff, in particular, do a great job in looking after Dad. Always greeted by reception and other staff. Standards high. Rooms and ensuites always clean. Can always talk to the nursing staff regarding medical issues and they are always helpful.
13 January 2025
It was a difficult decision to place dad into a care home. I viewed Elysng House and was impressed by the cleanliness of the place, the facilities on offer and most of all, the staff's kindness. The staff have been very understanding at this difficult time and are looking after dad very well.
07 January 2025
Where to start? Every member of staff from management, office, reception and all staff on Cherry (Floor 2) were exemplary. The care to us all, professionalism and appropriateness will stay with us forever. You allowed my dad to die in peace and with dignity. We felt very supported in this difficult time.
24 October 2024
Generally, all the staff are very friendly, welcoming and helpful. The environment is very nice especially the communal cafe where usually residents/family/visitors sit and socialise. The coffee is gorgeous. There's a nice garden to sit outside that's easily accessible. Mum's room is a decent size, decorated to a high standard and there's a nice feel to it and the entire home. The staff seem happy and sociable. The food is very nice too. I like the Resident Of The Day scheme where a resident is focused on.
07 October 2024
The staff were all friendly and helpful. Truly caring and compassionate. I felt welcomed as a visitor. The facilities are lovely and well-kept. A warm friendly 'hotel-like' feel.
24 September 2024
Elsyng House have been very professional and the level of care has been exemplary. Very attentive and kind. Thank you to the deputy manager and the senior client relationship manager for arranging Mum's care. A special mention to 6 members of staff in particular. Thanks to all the team who made Mum's experience at the home so wonderful, as she has now passed on.
12 September 2024
My mum has received excellent care and is very content and happy. She has made some nice friends and the staff will go out of their way for her. The house is beautiful, everyone is very welcoming with an open-door policy. Lovely place to relax with my mum in the lounge or garden. I highly recommend Elsyng House.
11 September 2024
I had been researching care homes for my mother and visited three others before going to Elsyng House. The moment I walked into the home I felt reassured and knew that this was the best place for my mother. Most importantly residents are treated with care and respect and the staff are all professional and super helpful from senior personnel to reception, catering and housekeeping. My mother had been in hospital for five months prior to being transferred to Elsyng and that period had been extremely difficult and stressful but since her move in July, I know I found the best home for her and that's a huge relief. Thank you.
20 August 2024
Up to now no problems. All the staff are very nice. It's kept very clean around the home. I am very happy with all the people I mix with. I am happy to have company every day. I am treated with respect all around the house. I like the garden very much and like to be in the fresh air. On the whole, I am very happy here. I would love to go on outings more to get out of the house.
13 August 2024
My mother has recently moved here from another care home and the staff at Elsyng House made sure the whole transition process went very smoothly. All the staff seem very caring, compassionate and professional. The home is very clean, well staffed and always feels lively and sociable when I visit. My mum settled in quicker than I expected and she appears happy and relaxed whenever we visit her. The floor manager is also extremely helpful, and organised and always has time to speak to us about any questions or concerns. Overall, this is an amazing and welcoming care home and my family is very happy that my mum is being so well cared for.
09 August 2024
The overall experience is perfect ranging from the staff, the cleaners, the management etc. The care they give to the residents and visitors is nothing but amazing overall it couldn't be more perfect.
01 August 2024
Elsyng House is justifiably rated as a 5-star care home and deserves the rating fully. Everything the home does is for the care and well-being of its residents, from the brilliant staff who do the caring, to the staff behind the scenes (cleaners, hospitality, cooks, kitchen staff, management) who ensure the residents have everything they need, from food to entertainment and from medications to having a great social platform within the home and also outside it - plenty of visits arranged weekly. A superb care home, period!
30 July 2024
The home is a very clean modern building. From day one have felt very welcome. The staff are friendly and professional and very caring. My mother who has dementia is cared for exceptionally well I have no complaints. My mother is very happy as I feel are all the residents. My mother is being happy and cared for means the world to me and in such a lovely place she calls home.
25 July 2024
Elsyng House has given excellent care to both my mother and father since their residence for nursing care. I cannot fault anything but just praise them for everything they have done for both! Also for the help and support they have given me too.
25 July 2024
Amazing care support at this home.