Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Five Rise Nursing Home

stars
stars 08 April 2025
My Mum was a resident for the last five years at Five Rise, she was very happy and settled, it was truly her home. The staff are exceptional, caring and compassionate including Management, Nurses, Carers, Caterers, Cleaning and Ancillary Staff. My Mum passed recently and I can't thank them enough for their genuine care and attention up until that moment. They were empathetic and looked after us too, during a difficult time. Mum was always treated with dignity, love and respect; importantly her preferences were always taken into account. She always enjoyed all the activities designed to stimulate and engage everyone. Five Rise is a wonderfully inviting, clean home from the minute you enter. Mum always enjoyed her food, there was an excellent menu choice of appetising, freshly prepared and home cooked, nutritious meals. Fish & Chip Friday was her favourite. Mum was always safe and happy at Five Rise, I couldn't ask for anything more. Thank you for taking care of our Mum.
Review from Chrissie S (Daughter of Resident/Service User)