Submit a Review for Goodson Lodge Care Centre
Hilperton Road, Trowbridge, BA14 7JG
View Full Details of Goodson Lodge Care CentreLatest Reviews for Goodson Lodge Care Centre
19 November 2024
I can't praise the management and care team at Goodson Lodge highly enough. The home has such a lovely inviting feel and everyone goes out of their way to make the residents and families feel welcome. The transformation in Mum since she moved in approx. 4 weeks ago has been incredible. The staff and management took great care in making sure things were in place when Mum arrived, and it didn't take long before she settled which was such a relief. We now have peace of mind that she is safe and happy and being cared for really well. Goodson is a beautiful space, with lots going on and the fact that we can drop in and out, and join in with the many activities whenever suits us is great. Highly recommended.
07 November 2024
My mum and dad moved into Goodson Lodge 18 months ago. They are set up with a shared bedroom - Goodson Lodge team were very helpful and flexible, enabling a second room to be set up as a 'sitting room' with many pieces of their own furniture, ornaments, pictures etc. - these were essential requirements for a couple who have been married for 66 years! The staff are very friendly, providing a high standard of personal care. The premises are maintained to a high standard of cleanliness. Communication with next-of-kin is excellent, always responding positively to questions or requests. There is a wide and varied activities programme to meet the needs and interests of all residents, including many events in which family and friends can participate. Possible areas for improvement: - Induction process on day 1 and in early weeks - A few other aspects Happy to discuss this further with the management team.
17 October 2024
We have found Goodson Lodge to be an excellent care home with a warm and friendly atmosphere and good facilities. All of the staff are caring, friendly and welcoming and the care is outstanding which is what really counts. Nothing is too much trouble and the care is given in a supportive, compassionate and dignified way. There are always activities going on for those that want to partake and the time is taken to find out about the resident's interests and what they would like to do. The food always looks and smells delicious with a varied menu and plenty of drinks and cakes between meals. In the 6 weeks that my father has been at Goodson Lodge, he has improved beyond belief both physically and mentally and is happy at Goodson Lodge and for that, we cannot thank the whole team enough. We would highly recommend this home.
09 October 2024
Excellent care at Goodson Lodge, Trowbridge. Wonderful staff and Management. Well organised. Communication is very good with the family. Lovely homely atmosphere. Highly recommended care home in the heart of Wiltshire. Thank you.
31 July 2024
My sister has been a resident at Goodson Lodge for 9 months. When we visit her, we are greeted courteously by friendly and cheerful staff. The lodge is always very clean and tidy. The residents' facilities are comfortable and spacious. Their food is wholesome and the menu varied with tea and cake between meals. The staff are very attentive to the residents at all times. A birthday party was arranged for my sister by the staff. This was most appreciated.
11 April 2024
Our mother has been a resident at Goodson Lodge for three years, and we (my sister, brother and I) have had no cause to complain at all. We were lucky that during the pandemic we could find her a place there. The facilities are comfortable and equipped with TV, library and sitting rooms for activities. A full programme of activities is published each week; sometimes they are open to residents' families to attend (e.g. musical evenings). Meals are varied and our mother gained a stone during the first year - must have been the regular tea and cake! Staff are always cheerful and helpful, and also alert to changes in residents' care needs. In February our mother had her 99th birthday; Goodson arranged a birthday treat in the form of a trip to a local garden centre for coffee and cake. Overall, we'd recommend Goodson to anyone looking for good care for a family member in need.
25 March 2024
We feel very lucky to have found Goodson Lodge. The atmosphere is warm, friendly and the facilities are light and modern and always clean and tidy, and there are cosy sitting areas with nice views of the gardens. We are very pleased with the way my mother has settled in (even though it is a difficult decision to move from your own home). Any comments or concerns are always listened to by the care home managers and actioned, and the staff are cheerful and helpful. The weekly activities are incredibly varied and fun, but there is never any pressure to join in. The residents are treated as individuals and the emphasis is on making them feel like it is their own home.
22 February 2024
Overall, I am happy with the care my mother receives. Unfortunately, my mother is not happy there, this does not at all reflect on the staff, she would not be happy anywhere! I have always found the staff very polite and helpful, they keep me up to date with my mother's health and welfare needs.
21 February 2024
My sister-in-law went into Goodson exactly a year ago after 17 years on her own following my brother’s death. Six months previously, she had broken her femur and so there was no way she could live on her own again. Goodson has been a real experience for her - especially all the activities. She seems willing to try anything and has enjoyed so many different experiences. She was an international athlete and has represented Great Britain. Goodson arranged for her to visit her old athletic club of which she was a founder member. This was very special for her. She has been overwhelmed by the kindness and care she has received. All this means that I know she is safe and cared for in lovely surroundings into which I and my family are made welcome.
31 January 2024
My mother has settled very well at Goodson Lodge. The carers are always friendly and cheerful and treat residents with dignity. There are plenty of activities for residents covering a wide range of interests. The rooms are clean and welcoming and there is always plenty of food. Care is tailored to the needs of individual residents. I would highly recommend Goodson Lodge.
23 January 2024
We had a review meeting with the Deputy Manager - very successful and pleased with the discussions. She listened to everything that we said, responded well and made suggestions as necessary in response to a couple of queries.
23 January 2024
My mum has lived at Goodson for 18+ months and continues to say she is happy to be there. I have found that her wishes are respected on a daily basis. Her care needs, on a daily basis, are given with great kindness and consideration. The staff are always cheerful and encouraging. Although energy levels do not always allow my mum to participate in activities she says it’s nice to know they are there. As a family to join family events organised always brings fun and a chance for togetherness. Access to the home has improved over the past weeks.
23 January 2024
My aunt has been a resident of Goodson Lodge for 4+ years and has a lovely ensuite room with a view of the garden and children playing at the school. She was in the home during Covid and although we could not initially visit, the staff made sure that we kept in touch. Once lockdown rules relaxed we were able to visit her in a separate room with testing, hygiene measures and masks in place. The staff are kind and caring and always have the resident's welfare in mind. Calling for medical attention when necessary and keeping next of kin informed. She used to enjoy joining in the various trips and activities but unfortunately, at 96, doesn't now feel well enough, having been in hospital recently where she became quite confused. Fortunately, she is now settled back in her room and happy to be in familiar surroundings with people that she knows. Grateful thanks to all at Goodson Lodge.
23 January 2024
I have found the staff at Goodson Lodge welcoming, approachable and helpful. My mother is well cared for and much safer than she was in her own home. The staff have accompanied her on necessary trips to hospital and arranged for opticians and doctors to see her in the home when required. I would not hesitate to recommend this home to others.
23 January 2024
Staff are supportive, caring and friendly. Mum is warm, well fed and safe - the environment is modern and welcoming - lots of natural light which makes a difference to Mum. Activities help her interact with other residents and us as family. Well done!
02 November 2023
Our Mother came into Goodson Lodge at the beginning of the 2nd lockdown. A shaky start where we couldn't visit but the staff were amazing and kept us informed/sent photos. Now we are able to visit freely, we can see how dedicated and caring the staff are for ourselves. A beautiful care home, with home being the operative word. The staff are supportive, friendly and approachable. A lovely room with an ensuite, which means Mum's dignity is kept when she needs bathroom assistance. I wouldn't want her to go anywhere else. Thank you, Goodson Lodge.
05 July 2023
It doesn't matter how beautiful the facility is, it is the care that counts. The kindness, compassion and care afforded to our mother by the staff at Goodson Lodge is outstanding. All the staff go that extra mile to give person centred care to each and every resident. The purpose built building itself is wonderful, and always immaculately clean and fresh. The food excellent. I just hope that one day carers nationwide will be recognised for the outstanding work they do. Thank you all, from the cleaners and cooks to the wonderful receptionists and admin staff, to the activity co-ordinators, and to all the truly amazing carers at Goodson Lodge-we thank you.
06 January 2023
I can not think highly enough of the staff and care mom received whilst she was in Goodson Lodge. The carers were kind, considerate and loving. They looked after myself and other family members after mom passed away with equal love and care. As a family, we can not speak highly enough, all care will be measured against Goodson Lodge. Thank you from the bottom of our hearts.
22 December 2022
I have been visiting my sister at Goodson Lodge for just over one month and after visiting several care homes in the vicinity, I decided on Goodson Lodge. I haven't been disappointed in anyway, there is always a welcome and a cuppa if you need it. I act as power of attorney.
20 December 2022
Despite her reluctance to go into care, my sister-in-law has settled well. The carers have been wonderful and our minds are at rest knowing she is very well cared for.
Latest Reviews for Goodson Lodge Care Centre
19 November 2024
I can't praise the management and care team at Goodson Lodge highly enough. The home has such a lovely inviting feel and everyone goes out of their way to make the residents and families feel welcome. The transformation in Mum since she moved in approx. 4 weeks ago has been incredible. The staff and management took great care in making sure things were in place when Mum arrived, and it didn't take long before she settled which was such a relief. We now have peace of mind that she is safe and happy and being cared for really well. Goodson is a beautiful space, with lots going on and the fact that we can drop in and out, and join in with the many activities whenever suits us is great. Highly recommended.
07 November 2024
My mum and dad moved into Goodson Lodge 18 months ago. They are set up with a shared bedroom - Goodson Lodge team were very helpful and flexible, enabling a second room to be set up as a 'sitting room' with many pieces of their own furniture, ornaments, pictures etc. - these were essential requirements for a couple who have been married for 66 years! The staff are very friendly, providing a high standard of personal care. The premises are maintained to a high standard of cleanliness. Communication with next-of-kin is excellent, always responding positively to questions or requests. There is a wide and varied activities programme to meet the needs and interests of all residents, including many events in which family and friends can participate. Possible areas for improvement: - Induction process on day 1 and in early weeks - A few other aspects Happy to discuss this further with the management team.
17 October 2024
We have found Goodson Lodge to be an excellent care home with a warm and friendly atmosphere and good facilities. All of the staff are caring, friendly and welcoming and the care is outstanding which is what really counts. Nothing is too much trouble and the care is given in a supportive, compassionate and dignified way. There are always activities going on for those that want to partake and the time is taken to find out about the resident's interests and what they would like to do. The food always looks and smells delicious with a varied menu and plenty of drinks and cakes between meals. In the 6 weeks that my father has been at Goodson Lodge, he has improved beyond belief both physically and mentally and is happy at Goodson Lodge and for that, we cannot thank the whole team enough. We would highly recommend this home.
09 October 2024
Excellent care at Goodson Lodge, Trowbridge. Wonderful staff and Management. Well organised. Communication is very good with the family. Lovely homely atmosphere. Highly recommended care home in the heart of Wiltshire. Thank you.
31 July 2024
My sister has been a resident at Goodson Lodge for 9 months. When we visit her, we are greeted courteously by friendly and cheerful staff. The lodge is always very clean and tidy. The residents' facilities are comfortable and spacious. Their food is wholesome and the menu varied with tea and cake between meals. The staff are very attentive to the residents at all times. A birthday party was arranged for my sister by the staff. This was most appreciated.
11 April 2024
Our mother has been a resident at Goodson Lodge for three years, and we (my sister, brother and I) have had no cause to complain at all. We were lucky that during the pandemic we could find her a place there. The facilities are comfortable and equipped with TV, library and sitting rooms for activities. A full programme of activities is published each week; sometimes they are open to residents' families to attend (e.g. musical evenings). Meals are varied and our mother gained a stone during the first year - must have been the regular tea and cake! Staff are always cheerful and helpful, and also alert to changes in residents' care needs. In February our mother had her 99th birthday; Goodson arranged a birthday treat in the form of a trip to a local garden centre for coffee and cake. Overall, we'd recommend Goodson to anyone looking for good care for a family member in need.
25 March 2024
We feel very lucky to have found Goodson Lodge. The atmosphere is warm, friendly and the facilities are light and modern and always clean and tidy, and there are cosy sitting areas with nice views of the gardens. We are very pleased with the way my mother has settled in (even though it is a difficult decision to move from your own home). Any comments or concerns are always listened to by the care home managers and actioned, and the staff are cheerful and helpful. The weekly activities are incredibly varied and fun, but there is never any pressure to join in. The residents are treated as individuals and the emphasis is on making them feel like it is their own home.
22 February 2024
Overall, I am happy with the care my mother receives. Unfortunately, my mother is not happy there, this does not at all reflect on the staff, she would not be happy anywhere! I have always found the staff very polite and helpful, they keep me up to date with my mother's health and welfare needs.
21 February 2024
My sister-in-law went into Goodson exactly a year ago after 17 years on her own following my brother’s death. Six months previously, she had broken her femur and so there was no way she could live on her own again. Goodson has been a real experience for her - especially all the activities. She seems willing to try anything and has enjoyed so many different experiences. She was an international athlete and has represented Great Britain. Goodson arranged for her to visit her old athletic club of which she was a founder member. This was very special for her. She has been overwhelmed by the kindness and care she has received. All this means that I know she is safe and cared for in lovely surroundings into which I and my family are made welcome.
31 January 2024
My mother has settled very well at Goodson Lodge. The carers are always friendly and cheerful and treat residents with dignity. There are plenty of activities for residents covering a wide range of interests. The rooms are clean and welcoming and there is always plenty of food. Care is tailored to the needs of individual residents. I would highly recommend Goodson Lodge.
23 January 2024
We had a review meeting with the Deputy Manager - very successful and pleased with the discussions. She listened to everything that we said, responded well and made suggestions as necessary in response to a couple of queries.
23 January 2024
My mum has lived at Goodson for 18+ months and continues to say she is happy to be there. I have found that her wishes are respected on a daily basis. Her care needs, on a daily basis, are given with great kindness and consideration. The staff are always cheerful and encouraging. Although energy levels do not always allow my mum to participate in activities she says it’s nice to know they are there. As a family to join family events organised always brings fun and a chance for togetherness. Access to the home has improved over the past weeks.
23 January 2024
My aunt has been a resident of Goodson Lodge for 4+ years and has a lovely ensuite room with a view of the garden and children playing at the school. She was in the home during Covid and although we could not initially visit, the staff made sure that we kept in touch. Once lockdown rules relaxed we were able to visit her in a separate room with testing, hygiene measures and masks in place. The staff are kind and caring and always have the resident's welfare in mind. Calling for medical attention when necessary and keeping next of kin informed. She used to enjoy joining in the various trips and activities but unfortunately, at 96, doesn't now feel well enough, having been in hospital recently where she became quite confused. Fortunately, she is now settled back in her room and happy to be in familiar surroundings with people that she knows. Grateful thanks to all at Goodson Lodge.
23 January 2024
I have found the staff at Goodson Lodge welcoming, approachable and helpful. My mother is well cared for and much safer than she was in her own home. The staff have accompanied her on necessary trips to hospital and arranged for opticians and doctors to see her in the home when required. I would not hesitate to recommend this home to others.
23 January 2024
Staff are supportive, caring and friendly. Mum is warm, well fed and safe - the environment is modern and welcoming - lots of natural light which makes a difference to Mum. Activities help her interact with other residents and us as family. Well done!
02 November 2023
Our Mother came into Goodson Lodge at the beginning of the 2nd lockdown. A shaky start where we couldn't visit but the staff were amazing and kept us informed/sent photos. Now we are able to visit freely, we can see how dedicated and caring the staff are for ourselves. A beautiful care home, with home being the operative word. The staff are supportive, friendly and approachable. A lovely room with an ensuite, which means Mum's dignity is kept when she needs bathroom assistance. I wouldn't want her to go anywhere else. Thank you, Goodson Lodge.
05 July 2023
It doesn't matter how beautiful the facility is, it is the care that counts. The kindness, compassion and care afforded to our mother by the staff at Goodson Lodge is outstanding. All the staff go that extra mile to give person centred care to each and every resident. The purpose built building itself is wonderful, and always immaculately clean and fresh. The food excellent. I just hope that one day carers nationwide will be recognised for the outstanding work they do. Thank you all, from the cleaners and cooks to the wonderful receptionists and admin staff, to the activity co-ordinators, and to all the truly amazing carers at Goodson Lodge-we thank you.
06 January 2023
I can not think highly enough of the staff and care mom received whilst she was in Goodson Lodge. The carers were kind, considerate and loving. They looked after myself and other family members after mom passed away with equal love and care. As a family, we can not speak highly enough, all care will be measured against Goodson Lodge. Thank you from the bottom of our hearts.
22 December 2022
I have been visiting my sister at Goodson Lodge for just over one month and after visiting several care homes in the vicinity, I decided on Goodson Lodge. I haven't been disappointed in anyway, there is always a welcome and a cuppa if you need it. I act as power of attorney.
20 December 2022
Despite her reluctance to go into care, my sister-in-law has settled well. The carers have been wonderful and our minds are at rest knowing she is very well cared for.