Submit a Review for Grand View Care Home
Uffington Road, Stamford, PE9 2EX
View Full Details of Grand View Care HomeLatest Reviews for Grand View Care Home
31 January 2025
My husband has been at Grand View since April 2024 but this review is for his last month there. End-of-life care is different for everyone but the support and care from the nursing team and management at Grand View Care Home for my husband and myself was amazing. Thank you all.
20 January 2025
Following a few years of hospital and care home stays which had been stressful experiences, my husband moved to Grand View, where he was a resident for the last 3 months of his life. The whole staff team made it a peaceful, happy friendly experience for both him and his family. The care could not have been better and he felt safe and cared for. As a family, we could not have asked for more in the way that we were also treated. The nursing, care and management teams went above and beyond in all areas. I cannot thank them enough.
02 December 2024
If you need nursing care stay away from this home. Lots of management changes over the last five years tells a poor story. We had issues with bank nurses. We had multiple events of incorrect meds. We had multiple issues of late delivery of time critical meds leading to multiple visits to hospital who raised safeguarding issues. In the end the home said my daughter was too complex (read trouble) so was not allowed to stay.
29 July 2024
I would definitely not recommend for terminal cancer palliative care on any level. The food was terrible and overcooked. Everything is slow all around. Mum didn't feel listened to. Management was appalling. Reported to CQC. The staff was nice and smiley.
05 June 2024
Our dear mum became a resident of Grand View around 6 weeks ago - the hardest decision of our life but one that we had to make. My sister and I turned up unannounced for a viewing and we were warmly welcomed and shown around. Compared to other care homes in the area there was no contest. The Grand View team from top to bottom really do care about the resident and the family. We have needed lots of support as a family as we get to grips with other people doing the job that we really want to do ourselves. Everybody from the manager (with an open door policy), the management team, to the wonderful carers and more are clearly all recruited for being good eggs and nice caring cheerful people. This is a tough industry where families are demanding and residents more so. If there are problems or difficulties the Grand View team will deal with them professionally and compassionately. My sister and I thank them all for helping us through the toughest time of our life. Keep up the good work.
01 April 2024
My daughter spent 10 days in this residential care home when she was recovering from a hip operation. The home is particularly spotlessly clean. Friendly cheerful staff at all levels. Every task dealt with expeditiously and efficiently.
12 March 2024
My father spent two weeks in Grand View Care Home after a serious bout of pneumonia, which was treated in hospital. He wasn't strong enough to go home directly from the hospital, so Grand View was the perfect solution. The staff were so friendly and kind towards my father, and although he was keen to get home, Grand View was the next best place.
15 February 2024
The staff and Grand View are simply wonderful: they all wear a smile on their face, making for a wonderfully positive atmosphere. The managers' doors are always open, the reception staff welcoming and efficient and nothing was ever too much for any of the staff. The quality of the building and its contents are clear to see, but the lovely, caring nature of the staff is really special. Thank you Grand View Care Home.
04 October 2023
Excellent facilities, lovely environment and very welcoming staff. Very relaxing and calming surroundings. I would highly recommend this first class care home.
29 September 2023
Right from day one, I knew Mum would have the best care. Yes, Grand View is absolutely stunning, spotless, modern etc., but for me it's all about the care, support and activities. This meets everything needed for my mum. The manager is very approachable, which helps enormously. It's very hard entrusting the care of a loved one to someone else, but staff have become friends and I have full peace of mind my mum's happy.
14 July 2023
We had an awful experience recently with Grand View. My father was booked in for a week's respite, he has dementia but his symptoms are mild. We specifically said he wouldn’t cope with extreme noise, people screaming. He is used to a very quiet and calm environment. On the day of checking him in were informed that they had a new admission who was screaming 24/7. After being shown his room I knew he wouldn’t cope. The lady at reception very kindly found him an alternative room and this was definitely more suitable for his needs, after spending 5 hours at Grand View trying to settle my father the manager insisted he have the room upstairs or not at all. (She wasn’t even at the home on that day, I had to speak to her on the phone). Her reasoning became very clear that she hadn’t listened to a word she had been told. I had to take my father home to my mum who desperately needed a break due to her own issues with anxiety and exhaustion. This whole experience was very distressing.
06 July 2023
My two-week convalescence after surgery was a great experience. I received constant care and attention in a delightful, modern and high-quality 'hotel' environment. Very comfortable. Lovely staff, welcoming to my visitors.
03 April 2023
I recently had the pleasure to visit my auntie at Grand View Care Home. I am pleased to say that the care and quality of the home was exceptional. I was particularly impressed by the caring nature of the staff.
28 March 2023
I visited Grand View Care Home this week to see an elderly relative. I have to say the staff and the home impressed me so much. The home was unbelievably clean and welcoming. The facilities are wonderful and the food was excellent.
09 March 2023
On visiting my grandmother for the first time, the reception was bright and very welcoming. Everywhere was clean including Nan's bedroom which was absolutely spotless and the staff were polite and friendly. I was there for meal time, where there were lots of options to choose from with mains and desserts. Overall, couldn’t fault anything on the day of visiting.
28 February 2023
My friend came for respite care. She had a fantastic experience and the staff were very welcoming. They encouraged her to become independent when she was ready to go home. We enjoyed the bistro with the fresh cake each day. I would highly recommend Grand View Care Home for respite or permanent care.
28 February 2023
Excellent care. Friendly and welcoming throughout. The manager was very helpful and knowledgeable. Amazing cake and coffee in the bistro. Very clean and tidy. Cinema is an amazing feature to this care home.
27 February 2023
Fantastic care home. Really take the care and dignity of their residents into consideration and provides absolutely exemplary care. Care assistants are brilliant, and the nurses are top-grade and have such wonderful compassion. The food always looks nutritious and filling. Very safe home in the most dignified fashion. Thank you for providing such wonderful and dignified care.
23 February 2023
I visited my uncle after a long time. I was very surprised at how welcoming the staff were. The home was amazing and had a feel of luxury about it. Not what I was expecting of a care home. My uncle was very well looked after. He was eating and enjoying his meal. We were offered a meal and drinks. His room was personalised and clean. He was going to play dominoes and watch a movie in the afternoon.
22 February 2023
My mother entered Grand View in August 2022. The house manager was informative and welcoming. We were delighted and felt it was important that she was able to furnish her room with her own things. Her time spent at Grand View was a great success. She felt happy, safe and never lonely allowing her to enjoy her last few months near her family. All the staff were caring, polite and respectful at all times. Having the Bistro area for patients and visitors alike was a brilliant facility to use. I would recommend Grand View to all.
Latest Reviews for Grand View Care Home
31 January 2025
My husband has been at Grand View since April 2024 but this review is for his last month there. End-of-life care is different for everyone but the support and care from the nursing team and management at Grand View Care Home for my husband and myself was amazing. Thank you all.
20 January 2025
Following a few years of hospital and care home stays which had been stressful experiences, my husband moved to Grand View, where he was a resident for the last 3 months of his life. The whole staff team made it a peaceful, happy friendly experience for both him and his family. The care could not have been better and he felt safe and cared for. As a family, we could not have asked for more in the way that we were also treated. The nursing, care and management teams went above and beyond in all areas. I cannot thank them enough.
02 December 2024
If you need nursing care stay away from this home. Lots of management changes over the last five years tells a poor story. We had issues with bank nurses. We had multiple events of incorrect meds. We had multiple issues of late delivery of time critical meds leading to multiple visits to hospital who raised safeguarding issues. In the end the home said my daughter was too complex (read trouble) so was not allowed to stay.
29 July 2024
I would definitely not recommend for terminal cancer palliative care on any level. The food was terrible and overcooked. Everything is slow all around. Mum didn't feel listened to. Management was appalling. Reported to CQC. The staff was nice and smiley.
05 June 2024
Our dear mum became a resident of Grand View around 6 weeks ago - the hardest decision of our life but one that we had to make. My sister and I turned up unannounced for a viewing and we were warmly welcomed and shown around. Compared to other care homes in the area there was no contest. The Grand View team from top to bottom really do care about the resident and the family. We have needed lots of support as a family as we get to grips with other people doing the job that we really want to do ourselves. Everybody from the manager (with an open door policy), the management team, to the wonderful carers and more are clearly all recruited for being good eggs and nice caring cheerful people. This is a tough industry where families are demanding and residents more so. If there are problems or difficulties the Grand View team will deal with them professionally and compassionately. My sister and I thank them all for helping us through the toughest time of our life. Keep up the good work.
01 April 2024
My daughter spent 10 days in this residential care home when she was recovering from a hip operation. The home is particularly spotlessly clean. Friendly cheerful staff at all levels. Every task dealt with expeditiously and efficiently.
12 March 2024
My father spent two weeks in Grand View Care Home after a serious bout of pneumonia, which was treated in hospital. He wasn't strong enough to go home directly from the hospital, so Grand View was the perfect solution. The staff were so friendly and kind towards my father, and although he was keen to get home, Grand View was the next best place.
15 February 2024
The staff and Grand View are simply wonderful: they all wear a smile on their face, making for a wonderfully positive atmosphere. The managers' doors are always open, the reception staff welcoming and efficient and nothing was ever too much for any of the staff. The quality of the building and its contents are clear to see, but the lovely, caring nature of the staff is really special. Thank you Grand View Care Home.
04 October 2023
Excellent facilities, lovely environment and very welcoming staff. Very relaxing and calming surroundings. I would highly recommend this first class care home.
29 September 2023
Right from day one, I knew Mum would have the best care. Yes, Grand View is absolutely stunning, spotless, modern etc., but for me it's all about the care, support and activities. This meets everything needed for my mum. The manager is very approachable, which helps enormously. It's very hard entrusting the care of a loved one to someone else, but staff have become friends and I have full peace of mind my mum's happy.
14 July 2023
We had an awful experience recently with Grand View. My father was booked in for a week's respite, he has dementia but his symptoms are mild. We specifically said he wouldn’t cope with extreme noise, people screaming. He is used to a very quiet and calm environment. On the day of checking him in were informed that they had a new admission who was screaming 24/7. After being shown his room I knew he wouldn’t cope. The lady at reception very kindly found him an alternative room and this was definitely more suitable for his needs, after spending 5 hours at Grand View trying to settle my father the manager insisted he have the room upstairs or not at all. (She wasn’t even at the home on that day, I had to speak to her on the phone). Her reasoning became very clear that she hadn’t listened to a word she had been told. I had to take my father home to my mum who desperately needed a break due to her own issues with anxiety and exhaustion. This whole experience was very distressing.
06 July 2023
My two-week convalescence after surgery was a great experience. I received constant care and attention in a delightful, modern and high-quality 'hotel' environment. Very comfortable. Lovely staff, welcoming to my visitors.
03 April 2023
I recently had the pleasure to visit my auntie at Grand View Care Home. I am pleased to say that the care and quality of the home was exceptional. I was particularly impressed by the caring nature of the staff.
28 March 2023
I visited Grand View Care Home this week to see an elderly relative. I have to say the staff and the home impressed me so much. The home was unbelievably clean and welcoming. The facilities are wonderful and the food was excellent.
09 March 2023
On visiting my grandmother for the first time, the reception was bright and very welcoming. Everywhere was clean including Nan's bedroom which was absolutely spotless and the staff were polite and friendly. I was there for meal time, where there were lots of options to choose from with mains and desserts. Overall, couldn’t fault anything on the day of visiting.
28 February 2023
My friend came for respite care. She had a fantastic experience and the staff were very welcoming. They encouraged her to become independent when she was ready to go home. We enjoyed the bistro with the fresh cake each day. I would highly recommend Grand View Care Home for respite or permanent care.
28 February 2023
Excellent care. Friendly and welcoming throughout. The manager was very helpful and knowledgeable. Amazing cake and coffee in the bistro. Very clean and tidy. Cinema is an amazing feature to this care home.
27 February 2023
Fantastic care home. Really take the care and dignity of their residents into consideration and provides absolutely exemplary care. Care assistants are brilliant, and the nurses are top-grade and have such wonderful compassion. The food always looks nutritious and filling. Very safe home in the most dignified fashion. Thank you for providing such wonderful and dignified care.
23 February 2023
I visited my uncle after a long time. I was very surprised at how welcoming the staff were. The home was amazing and had a feel of luxury about it. Not what I was expecting of a care home. My uncle was very well looked after. He was eating and enjoying his meal. We were offered a meal and drinks. His room was personalised and clean. He was going to play dominoes and watch a movie in the afternoon.
22 February 2023
My mother entered Grand View in August 2022. The house manager was informative and welcoming. We were delighted and felt it was important that she was able to furnish her room with her own things. Her time spent at Grand View was a great success. She felt happy, safe and never lonely allowing her to enjoy her last few months near her family. All the staff were caring, polite and respectful at all times. Having the Bistro area for patients and visitors alike was a brilliant facility to use. I would recommend Grand View to all.