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247 Harborne Lane, Selly Oak, Birmingham, B29 6TG
View Full Details of Harborne Lane Nursing HomeLatest Reviews for Harborne Lane Nursing Home
26 June 2023
Overall experience is good. Staff and cleanliness of the home are good. Food has recently been improved, ie. food prepared for my father's liking. Staff do advise when medicine, and food not eaten by my dad.
24 May 2023
My wife became a recent resident to the current home. The reception we received was very friendly by the management and administration team. Accommodation room was very clean and would star against all aspects I would five-star rate. The food which was provided was well served and presented in acceptable ways. I am sure this company will do very well with the present team in charge.
16 December 2022
My mum was admitted in April 2022 after a serious stroke. Not the most cheerful lady or accepting of care, she didn't understand what help she needed. We have been amazed by the care and attention that the manager, the deputy manager and the receptionist and the amazing team have shown to mum and also to dad who visited almost daily. The loving way you supported us until mum's peaceful death in the home will long remain in our memory. It was a good day when I chanced upon your home and we will happily spread the word about your care.
23 November 2020
When I visited in July it was restricted visiting but the staff were very welcoming as usual. They went above and beyond to make me and my friend comfortable during the pandemic.
04 November 2020
The care home was purpose-built. Therefore the accommodation and facilities are excellent. The central heating system has been commented on several times and has to be monitored. I find it strange that there are no thermometers anywhere in the building. There is still a need for agency carers on occasions, usually weekends, which brings the care standards down from excellent to good. There does not seem to be sufficient supervision of carers on those occasions. There are some excellent staff in other positions, i.e. admin, laundry and cleaning and they often provide care over and above their duties in order to make the residents more comfortable. The nurses are all excellent and provide nursing care of the highest standards.
10 September 2020
Thank you for the time and attention you gave to my sister whilst she was with you, it really was appreciated. Everyone was so thoughtful and attended to all her needs with a smile and a little chat. I can't thank you enough for the kindness and care she received from the staff.
Latest Reviews for Harborne Lane Nursing Home
26 June 2023
Overall experience is good. Staff and cleanliness of the home are good. Food has recently been improved, ie. food prepared for my father's liking. Staff do advise when medicine, and food not eaten by my dad.
24 May 2023
My wife became a recent resident to the current home. The reception we received was very friendly by the management and administration team. Accommodation room was very clean and would star against all aspects I would five-star rate. The food which was provided was well served and presented in acceptable ways. I am sure this company will do very well with the present team in charge.
16 December 2022
My mum was admitted in April 2022 after a serious stroke. Not the most cheerful lady or accepting of care, she didn't understand what help she needed. We have been amazed by the care and attention that the manager, the deputy manager and the receptionist and the amazing team have shown to mum and also to dad who visited almost daily. The loving way you supported us until mum's peaceful death in the home will long remain in our memory. It was a good day when I chanced upon your home and we will happily spread the word about your care.
23 November 2020
When I visited in July it was restricted visiting but the staff were very welcoming as usual. They went above and beyond to make me and my friend comfortable during the pandemic.
04 November 2020
The care home was purpose-built. Therefore the accommodation and facilities are excellent. The central heating system has been commented on several times and has to be monitored. I find it strange that there are no thermometers anywhere in the building. There is still a need for agency carers on occasions, usually weekends, which brings the care standards down from excellent to good. There does not seem to be sufficient supervision of carers on those occasions. There are some excellent staff in other positions, i.e. admin, laundry and cleaning and they often provide care over and above their duties in order to make the residents more comfortable. The nurses are all excellent and provide nursing care of the highest standards.
10 September 2020
Thank you for the time and attention you gave to my sister whilst she was with you, it really was appreciated. Everyone was so thoughtful and attended to all her needs with a smile and a little chat. I can't thank you enough for the kindness and care she received from the staff.