Bluebell Way, Felixstowe, IP11 6AE
View Full Details of Harbour ManorMoving from your own home to a residential care home is a significant step in life. The Staff at Harbour Manor helped my Mother to realise both the necessity, and benefit of doing so. Their understanding, appreciation and sensitivity to my Mother's needs is a thoroughly positive experience. For my Mother, and all our family. We are very grateful for the level of care and attention provided by the staff, and the uplifting atmosphere created by them.
Harbour Manor provide excellent care. The staff are caring and friendly. There are lots of activities for residents to join in with. Meals are excellent, varied and healthy. It is truly 'a home' and not institutional in any way.
My father had also stayed at another care home in Suffolk that I thought was good but this made me realise how excellent Harbour Manor is with outstanding care. I did not have to worry at all about him having respite here. All the staff were friendly and helpful. Made welcome from the moment arrived. Was a very comfortable stay I will certainly use again. I was trying think of something they could improve on but could not think of anything.
Arranging for our friend to transfer to Harbour Manor was made easy. Upon arrival she was welcomed, made to feel at home and involved. The care is excellent and thoughtful resulting in our friend always smiling and looking happy when we pop in.
I was very happy with Harbour Manor, in every aspect. The care, the staff and the homely feel of the place, my partner felt secure, which was a relief for me. The staff were very attentive and helpful, the rooms were lovely, a bit of private space.
From the moment of first contact we were treated with the utmost kindness and consideration. There was no question we asked that went unanswered. All our concerns were addressed and laid to rest. We were assured that my mother would receive the very best of care appropriate to her needs and so it proved to be. I would say that all the staff there went beyond their job spec to make my mum comfortable and happy in her final days. My gratitude is very long lasting.
Very emphatic staff, always pro active with residents and visitors. Harbour Manor always pleasing on the eye, clean, maintained and well looked after. My mum, whilst confused at times, is looking better the longer she lives at Harbour Manor. She knows she is looked after and cared for. Long may this last.
There is a genuine friendliness amongst the staff at Harbour Manor which extends to residents. This shows several things, the home is well run and well managed, and the friendliness extends to the residents who are very well looked after in all respects. The facilities are excellent, of course, but so is the home's commitment to providing activities for residents. Harbour Manor was recommended by a friend and we have found it all we had hoped for. Another family member who has worked in care homes visited recently and is very complimentary. We made the right choice for my mother and I have no hesitation recommending Harbour Manor.
From the very first visit to Harbour Manor we were so impressed. The rooms are like hotel rooms with plenty of beautifully furnished day rooms for residents to relax in. My mum moved in and hasn't been this happy and healthy in years. The activities that are arranged are fantastic and although mum doesn't join in with all of them she thoroughly enjoys the ones she does, especially the trips out to garden centres and pubs! The care she receives is wonderful. I cannot recommend Harbour Manor enough. We no longer feel guilty for mum having to go in to a care home as her life has improved in so many ways since moving to Harbour Manor. Thank you to everyone there for all they do.
My family have been so impressed and delighted with the welcome and care my mother has received since moving into Harbour Manor. Every member of staff has always been so kind and considerate towards my mum and to all of us. They always have time to listen and reassure. Mum has been joining in the various activities and outings which is wonderful to see. Harbour Manor is such a happy place! I would recommend it to anyone trying to make difficult choices for a loved one. You will not be disappointed!
My mum moved into Harbour Manor two weeks ago, after not being able to settle at another care home. The facilities are absolutely wonderful, with each resident having their own en-suite wet room. Mum loved her room straight away, it is so bright and modern. The care Mum has received so far has been excellent from all the team at Harbour Manor. As a family, we have felt so welcome, and nothing is too much trouble. Thank you to all the team at Harbour Manor, it is so reassuring that Mum is so happy. I would recommend Harbour Manor to everyone!
Thank you. Great communication from the staff. Dad looks happy in the photos and there has been a lovely variety of activities. Many thanks this has helped us no end.
A lovely homely feel to this home, beautifully decorated with a lot of thought gone into it. Plenty of facilities ie cinema room, hairdressers, library. Outside facilities potting shed and patio area to sit out and look at the view. Food is excellent all homemade. Definitely worth a visit.
The facility is brand new and situated in an excellent location with ample car parking. The staff are first rate and nothing is too much trouble for them. They are always on hand to assist. The interior facilities are up to date. The food is superb, really. Overall a very impressive establishment.
My dad is the first resident here in this brand-new care home. The home itself is lovely, well-decorated, and equipped. Each bedroom has its own en-suite shower room and a television. There is a large lounge and dining room. On the next floor, there is a cinema room. The staff are all very friendly and efficient. My dad is well looked after and cared for. The food is wonderful and my dad is eating well. Nothing is too much trouble. My dad loves it here.
Following an enquiry and tour of Harbour Manor with the Manager we picked it for our Dad who needed to be discharged from the hospital to a Care Home in a hurry. They assessed him and arranged his transportation very quickly and efficiently. He was the first Resident at this brand new Care Home which is like a luxury hotel, all of the staff are lovely and nothing is too much trouble, he is well looked after and always treated with dignity. The food is of excellent quality and presentation. He is very happy there and can't say enough positive things about the staff and the Home. We couldn't have made a better choice. I would recommend Harbour Manor to everyone
Moving from your own home to a residential care home is a significant step in life. The Staff at Harbour Manor helped my Mother to realise both the necessity, and benefit of doing so. Their understanding, appreciation and sensitivity to my Mother's needs is a thoroughly positive experience. For my Mother, and all our family. We are very grateful for the level of care and attention provided by the staff, and the uplifting atmosphere created by them.
Harbour Manor provide excellent care. The staff are caring and friendly. There are lots of activities for residents to join in with. Meals are excellent, varied and healthy. It is truly 'a home' and not institutional in any way.
My father had also stayed at another care home in Suffolk that I thought was good but this made me realise how excellent Harbour Manor is with outstanding care. I did not have to worry at all about him having respite here. All the staff were friendly and helpful. Made welcome from the moment arrived. Was a very comfortable stay I will certainly use again. I was trying think of something they could improve on but could not think of anything.
Arranging for our friend to transfer to Harbour Manor was made easy. Upon arrival she was welcomed, made to feel at home and involved. The care is excellent and thoughtful resulting in our friend always smiling and looking happy when we pop in.
I was very happy with Harbour Manor, in every aspect. The care, the staff and the homely feel of the place, my partner felt secure, which was a relief for me. The staff were very attentive and helpful, the rooms were lovely, a bit of private space.
From the moment of first contact we were treated with the utmost kindness and consideration. There was no question we asked that went unanswered. All our concerns were addressed and laid to rest. We were assured that my mother would receive the very best of care appropriate to her needs and so it proved to be. I would say that all the staff there went beyond their job spec to make my mum comfortable and happy in her final days. My gratitude is very long lasting.
Very emphatic staff, always pro active with residents and visitors. Harbour Manor always pleasing on the eye, clean, maintained and well looked after. My mum, whilst confused at times, is looking better the longer she lives at Harbour Manor. She knows she is looked after and cared for. Long may this last.
There is a genuine friendliness amongst the staff at Harbour Manor which extends to residents. This shows several things, the home is well run and well managed, and the friendliness extends to the residents who are very well looked after in all respects. The facilities are excellent, of course, but so is the home's commitment to providing activities for residents. Harbour Manor was recommended by a friend and we have found it all we had hoped for. Another family member who has worked in care homes visited recently and is very complimentary. We made the right choice for my mother and I have no hesitation recommending Harbour Manor.
From the very first visit to Harbour Manor we were so impressed. The rooms are like hotel rooms with plenty of beautifully furnished day rooms for residents to relax in. My mum moved in and hasn't been this happy and healthy in years. The activities that are arranged are fantastic and although mum doesn't join in with all of them she thoroughly enjoys the ones she does, especially the trips out to garden centres and pubs! The care she receives is wonderful. I cannot recommend Harbour Manor enough. We no longer feel guilty for mum having to go in to a care home as her life has improved in so many ways since moving to Harbour Manor. Thank you to everyone there for all they do.
My family have been so impressed and delighted with the welcome and care my mother has received since moving into Harbour Manor. Every member of staff has always been so kind and considerate towards my mum and to all of us. They always have time to listen and reassure. Mum has been joining in the various activities and outings which is wonderful to see. Harbour Manor is such a happy place! I would recommend it to anyone trying to make difficult choices for a loved one. You will not be disappointed!
My mum moved into Harbour Manor two weeks ago, after not being able to settle at another care home. The facilities are absolutely wonderful, with each resident having their own en-suite wet room. Mum loved her room straight away, it is so bright and modern. The care Mum has received so far has been excellent from all the team at Harbour Manor. As a family, we have felt so welcome, and nothing is too much trouble. Thank you to all the team at Harbour Manor, it is so reassuring that Mum is so happy. I would recommend Harbour Manor to everyone!
Thank you. Great communication from the staff. Dad looks happy in the photos and there has been a lovely variety of activities. Many thanks this has helped us no end.
A lovely homely feel to this home, beautifully decorated with a lot of thought gone into it. Plenty of facilities ie cinema room, hairdressers, library. Outside facilities potting shed and patio area to sit out and look at the view. Food is excellent all homemade. Definitely worth a visit.
The facility is brand new and situated in an excellent location with ample car parking. The staff are first rate and nothing is too much trouble for them. They are always on hand to assist. The interior facilities are up to date. The food is superb, really. Overall a very impressive establishment.
My dad is the first resident here in this brand-new care home. The home itself is lovely, well-decorated, and equipped. Each bedroom has its own en-suite shower room and a television. There is a large lounge and dining room. On the next floor, there is a cinema room. The staff are all very friendly and efficient. My dad is well looked after and cared for. The food is wonderful and my dad is eating well. Nothing is too much trouble. My dad loves it here.
Following an enquiry and tour of Harbour Manor with the Manager we picked it for our Dad who needed to be discharged from the hospital to a Care Home in a hurry. They assessed him and arranged his transportation very quickly and efficiently. He was the first Resident at this brand new Care Home which is like a luxury hotel, all of the staff are lovely and nothing is too much trouble, he is well looked after and always treated with dignity. The food is of excellent quality and presentation. He is very happy there and can't say enough positive things about the staff and the Home. We couldn't have made a better choice. I would recommend Harbour Manor to everyone