Submit a Review for Hayward Care Centre
Corn Croft Road, Devizes, SN10 2FR
View Full Details of Hayward Care CentreLatest Reviews for Hayward Care Centre
10 March 2025
My husband enjoyed his stay at Hayward care home and was very well looked after. He cannot remember any details hence the need for me to complete this form. He has no idea that he was with you for three weeks but it meant that I could visit a sick friend in New Zealand without worrying about him. Thank you.
25 February 2025
My husband has been a resident for about 3 years, and I have found the home to be caring and homely. They react appropriately when necessary; for example when needing hospital treatment for various disorders. They have been particularly accommodating with my husband's very picky eating. There appears to be quite a variety of social occasions which my husband rarely attends. Also, there are other activities. His room is generally well looked after by housekeeping.
25 February 2025
My mum has been a resident at Haywards for over a year now and seems very happy. Staff are always friendly and welcoming, special mention to the activities co-ordinator, she always interacts so well with my mum and ensures she is included now mum is in a wheelchair. Only concern I have is with my mums eating habits, feel like she needs to be closely monitored and not left alone. My mum had a referral made a few months ago due to her walking abilities declining (which I am now understanding is due to decline in dementia) this referral as far as I am aware is still going through now. It is a real shame because who knows if my mum would be up walking if further help was provided a lot sooner. Overall lovely care home always kept so clean and as I say very welcoming.
19 February 2025
Hayward care home is always warm and welcoming. The staff on the Keevil level are always so nice and friendly. The level of care towards my loved one is good. The home is always clean and warm at all times.
31 January 2025
A bit disappointed with the way the meals are served, my friend's mother has very limited memory and will easily say yes or no to anything and also finds it nearly impossible to feed herself but is usually left to do so. I have been there several times at meal times with food left uneaten and cold, yet when I or my friend helps her to eat she usually eats it all. Always loves porridge! Said no to being asked when we got there, fed her and she ate the lot.
29 January 2025
Dad has not been here very long, but so far it's all good. He has not been able to participate in activities as he can not get out of bed and he does not have a wheelchair or a tilt in space chair.
29 January 2025
Although our mother doesn't like to take part in group activities, she did enjoy the build up to Christmas and watching all that was going on. She was able to take part on her own terms with some cooking activities. She has been here a year now and has settled beautifully. She is respected and cared for so very well. Thank you. "I do not like to take part in organised activities, but I was involved in making the Christmas cake and gingerbread men, which I always did at home." - Resident.
29 January 2025
My mother has been in the home for about two and a half years now. She seems very settled and happy where she is. Her room is very nice, bright and airy. I feel that my mum would benefit from a bath now and again, or at least once a week. Also her room could do with a hoover a bit more often than at present, she has very dry skin and the floor seems to suffer. Overall my sister and I are very pleased with all you do for our mother. Her happiness is all we care about, when all is said and done.
28 January 2025
First visit to see my mother who had only arrived the previous day.
28 January 2025
Communication could be better.
28 January 2025
Mum has settled in at Hayward Care Centre and is enjoying life there. The staff are of an excellent standard and all her needs are met, I have found this too, as all very welcoming and friendly. Overall, no complaints and we expect mum to continue to enjoy life there.
28 January 2025
Lovely atmosphere and greetings for a visitor, super staff. My friend is obviously very happy. Thank you.
28 January 2025
I have just spent a couple of hours visiting my father who was with you in respite care for a week. The staff were very welcoming and extremely helpful and supportive during my visit. My father could not be more delighted at being at the Hayward Care Centre and described it as like a hotel! The common areas were very clean as was the accommodation which was well laid out for residents. Thank you to all the staff
27 January 2025
Very pleased with the way things are run, very pleasant staff and I am happy with the way things are. No fault with anything, very happy staff. I can't wish for any more. Feel at ease with the way you are looked after.
16 January 2025
It was my husband's first experience of respite and was good, he would be happy to return to Hayward Care Centre. He would love to be able to play the piano on his return. He loved the penguins and the carol singing was uplifting.
13 January 2025
Standard visits, staff are polite when I see them, although often I visit and don't have any interaction. Some visits have no staff check in on my uncle at all. Rooms seem clean and well kept. Often when I visit his bottle is empty, although his beaker is full, he cannot fill it himself. Communication needs some big improvement. I visit weekly and regularly request notice if items are required, such as night pads etc. But multiple times I arrive and he needs items as they are out completely.
08 January 2025
My mother who recently passed away, after a short illness, spent four years being looked after by kind and compassionate staff. She had a lovely room overlooking the gardens, while the facilities in the home in general were of a very high standard. Many thanks to all the staff for the care and companionship they provided my mother.
08 January 2025
I have nothing but praise for Hayward Care Centre, mum is well cared for and feels safe there. The staff are friendly and caring. They encourage her to do activities, which is great. The only criticism is mum doesn't have a lot of her own clothes available and sometimes she has been given other peoples.
27 November 2023
Would highly recommend Hayward! Lovely staff that go above and beyond. My grandfather is a very proud man who was embarrassed to ask for help with self-care (which he struggled with), but the staff put his mind at ease with their professionalism. Very clean, tidy and homely. Thank you for all they have done for him and our family when visiting.
23 November 2023
My mother is not really able to do too much for herself, so the support she is receiving, we feel, has been excellent. She has settled in very well and appears to be happy and feels safe. We are also very happy with the way in which we are treated when we visit. Nice feeling all-round. We are very relaxed with her situation.
Latest Reviews for Hayward Care Centre
10 March 2025
My husband enjoyed his stay at Hayward care home and was very well looked after. He cannot remember any details hence the need for me to complete this form. He has no idea that he was with you for three weeks but it meant that I could visit a sick friend in New Zealand without worrying about him. Thank you.
25 February 2025
My husband has been a resident for about 3 years, and I have found the home to be caring and homely. They react appropriately when necessary; for example when needing hospital treatment for various disorders. They have been particularly accommodating with my husband's very picky eating. There appears to be quite a variety of social occasions which my husband rarely attends. Also, there are other activities. His room is generally well looked after by housekeeping.
25 February 2025
My mum has been a resident at Haywards for over a year now and seems very happy. Staff are always friendly and welcoming, special mention to the activities co-ordinator, she always interacts so well with my mum and ensures she is included now mum is in a wheelchair. Only concern I have is with my mums eating habits, feel like she needs to be closely monitored and not left alone. My mum had a referral made a few months ago due to her walking abilities declining (which I am now understanding is due to decline in dementia) this referral as far as I am aware is still going through now. It is a real shame because who knows if my mum would be up walking if further help was provided a lot sooner. Overall lovely care home always kept so clean and as I say very welcoming.
19 February 2025
Hayward care home is always warm and welcoming. The staff on the Keevil level are always so nice and friendly. The level of care towards my loved one is good. The home is always clean and warm at all times.
31 January 2025
A bit disappointed with the way the meals are served, my friend's mother has very limited memory and will easily say yes or no to anything and also finds it nearly impossible to feed herself but is usually left to do so. I have been there several times at meal times with food left uneaten and cold, yet when I or my friend helps her to eat she usually eats it all. Always loves porridge! Said no to being asked when we got there, fed her and she ate the lot.
29 January 2025
Dad has not been here very long, but so far it's all good. He has not been able to participate in activities as he can not get out of bed and he does not have a wheelchair or a tilt in space chair.
29 January 2025
Although our mother doesn't like to take part in group activities, she did enjoy the build up to Christmas and watching all that was going on. She was able to take part on her own terms with some cooking activities. She has been here a year now and has settled beautifully. She is respected and cared for so very well. Thank you. "I do not like to take part in organised activities, but I was involved in making the Christmas cake and gingerbread men, which I always did at home." - Resident.
29 January 2025
My mother has been in the home for about two and a half years now. She seems very settled and happy where she is. Her room is very nice, bright and airy. I feel that my mum would benefit from a bath now and again, or at least once a week. Also her room could do with a hoover a bit more often than at present, she has very dry skin and the floor seems to suffer. Overall my sister and I are very pleased with all you do for our mother. Her happiness is all we care about, when all is said and done.
28 January 2025
First visit to see my mother who had only arrived the previous day.
28 January 2025
Communication could be better.
28 January 2025
Mum has settled in at Hayward Care Centre and is enjoying life there. The staff are of an excellent standard and all her needs are met, I have found this too, as all very welcoming and friendly. Overall, no complaints and we expect mum to continue to enjoy life there.
28 January 2025
Lovely atmosphere and greetings for a visitor, super staff. My friend is obviously very happy. Thank you.
28 January 2025
I have just spent a couple of hours visiting my father who was with you in respite care for a week. The staff were very welcoming and extremely helpful and supportive during my visit. My father could not be more delighted at being at the Hayward Care Centre and described it as like a hotel! The common areas were very clean as was the accommodation which was well laid out for residents. Thank you to all the staff
27 January 2025
Very pleased with the way things are run, very pleasant staff and I am happy with the way things are. No fault with anything, very happy staff. I can't wish for any more. Feel at ease with the way you are looked after.
16 January 2025
It was my husband's first experience of respite and was good, he would be happy to return to Hayward Care Centre. He would love to be able to play the piano on his return. He loved the penguins and the carol singing was uplifting.
13 January 2025
Standard visits, staff are polite when I see them, although often I visit and don't have any interaction. Some visits have no staff check in on my uncle at all. Rooms seem clean and well kept. Often when I visit his bottle is empty, although his beaker is full, he cannot fill it himself. Communication needs some big improvement. I visit weekly and regularly request notice if items are required, such as night pads etc. But multiple times I arrive and he needs items as they are out completely.
08 January 2025
My mother who recently passed away, after a short illness, spent four years being looked after by kind and compassionate staff. She had a lovely room overlooking the gardens, while the facilities in the home in general were of a very high standard. Many thanks to all the staff for the care and companionship they provided my mother.
08 January 2025
I have nothing but praise for Hayward Care Centre, mum is well cared for and feels safe there. The staff are friendly and caring. They encourage her to do activities, which is great. The only criticism is mum doesn't have a lot of her own clothes available and sometimes she has been given other peoples.
27 November 2023
Would highly recommend Hayward! Lovely staff that go above and beyond. My grandfather is a very proud man who was embarrassed to ask for help with self-care (which he struggled with), but the staff put his mind at ease with their professionalism. Very clean, tidy and homely. Thank you for all they have done for him and our family when visiting.
23 November 2023
My mother is not really able to do too much for herself, so the support she is receiving, we feel, has been excellent. She has settled in very well and appears to be happy and feels safe. We are also very happy with the way in which we are treated when we visit. Nice feeling all-round. We are very relaxed with her situation.