Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Heath Lodge Community Haven

stars
stars 15 March 2024
Mum has been a resident since December 2021, initially at the home in Harrogate and now in Boroughbridge following the move to the much-improved facilities. It really is a home-from-home. The staff are amazing; they are always attentive, showing great kindness and genuine care. It is a comfort to know she is being so well looked after.
Review from Christina J (Daughter of Resident/Service User)
stars
stars 08 March 2024
A lovely care home and the staff are fantastic with the residents. There are always activities taking place to keep residents engaged. Would highly recommend it!
Review from Cathy S (Daughter of Resident/Service User)
stars
stars 04 September 2023
My wife was admitted in May of 2023 and I made a review in June stating I thought Heath Lodge must be in the top 10 in Yorks. Having experienced the home for longer I take it all back--it must be in the top 3!
Review from George B (Husband of Resident/Service User)
stars
stars 21 July 2023
Both the facilities and staff at Heath Lodge are fantastic. Mum has settled really well and looks great. She is eating well, is always clean and tidy and safe and warm. I cannot fault anything at Heath Lodge. So long as Mum is happy, then I am too!
Review from Natasha W (Daughter of Resident/Service User)
stars
stars 13 June 2023
My wife has been a resident since March 2023. All the families who have visitors said how pleased they are that Mum/Grandma is being looked after so well. This must be in the 10 best care homes in Yorkshire.
Review from George B (Husband of Resident/Service User)