Submit a Review for Highwood Care Home
Abbotsham Road, Bideford, EX39 3AB
View Full Details of Highwood Care HomeLatest Reviews for Highwood Care Home
26 February 2025
From the day you accepted my father into your care 28th January 2025, I have seen a marked change in his appearance and general wellbeing. The food is excellent. The staff have taken into consideration portion size and his ability to handle food, something my father needed help with as he was not eating regularly or enough. Upon my last visit, my father noticed how hard the staff worked and when he needed help someone was there. Thank goodness we have people like you.
24 January 2025
Walking into Highwood Care Home is like walking into a 5* luxury hotel. The rooms are stunning, fully fitted with ensuite wet rooms and communal spaces, homely and welcoming. My friend loves the wellbeing and activities and is simply loving Highwood. The cafe area is always welcoming, with fresh cakes and plenty of coffee. I would certainly recommend Highwood without question.
16 January 2025
Highwood Care Home is beautifully decorated throughout with luxury facilities including a massage/nail room, hairdressers and cinema room. The rooms are that of a 5* hotel and the restaurant is dressed to impress. The chefs offer a great choice of meals daily and take into consideration the residents' requests and provide comfort meals for all. Every single staff member at Highwood is accommodating, friendly and go above and beyond for every resident and visitors alike. There is always a cup of tea and cake available and it is a real a home from home.
15 January 2025
Excellent care home staff go above and beyond and are so caring. The home is so clean and inviting would not hesitate to recommend it definitely give it 5 stars! We are allowed to visit any time of day and are always welcomed by the staff who are always on hand to discuss any concerns.
03 January 2025
Came for two weeks, now it's my new home. Outstanding care that I need. The staff are helpful in all matters.
23 December 2024
My father initially went to Highwood for respite care to try out the care home experience. Once he had been there for a few weeks, the decision was made to become a resident. My father is enjoying his time at Highwood and even takes part in the activities, which I never thought he would. From my perspective, I can now relax knowing that he is eating regular home-cooked meals, receives 24-hour care, is taking all of his medication and has company when he wants it. The staff are friendly and always make you feel welcome.
17 December 2024
Highwood Care Home has the feel of a luxury hotel. Residents have the use of a hairdressing salon, therapy room, cinema room, library, sensory room and restaurant all included within the fee. The home staff have gone above and beyond to make the person I support feel welcomed, cared for and listened to. They have also been supportive to me as the transition of moving a loved one into a care home is a very emotive decision. The residents have a full and busy week with so many activities to do. The food is excellent and the chef takes requests for favourite meals. I have always been able to speak to a member when I've visited. I am so happy that my friend is going to be safe and well cared for here. The rooms are of good size, beautiful decor and with their own en-suites. I would highly recommend Highwood Care Home to anyone with care needs.
04 November 2024
Friendly staff who are excellent. Decent food. I would recommend this so much to other people. Wonderful room with own toilet.
24 October 2024
Excellent care home.
22 October 2024
The facilities are excellent, food is excellent and all staff are professional, caring and compassionate. Mom's needs are well catered for and as a family, we feel very happy with how she is cared for. I would definitely recommend this care home
17 October 2024
The comfort, beautiful decor and facilities provided at Highwood are exceptional. For me, most importantly, is the love and care that my mum has received and I have witnessed that in abundance from every single one of the dedicated and professional staff at Highwood. It has given me such peace of mind knowing that my mum is receiving such a high level of care both physically and mentally. Also, I would like to praise the chefs for providing such wholesome food which is carefully monitored to ensure Mum is getting all the nourishment and fluids she needs. I also very much appreciate being able to visit at any time, night or day, and always being made to feel welcome. It is never easy making the decision to put your loved one into a care home and it would make the process so much easier if the level of care that I have found at Highwood was as standard across the care sector, but unfortunately, it's not. I highly recommend Highwood Care Home and I'm so grateful to you all, thank you.
29 August 2024
Fantastic care home and staff. My father was looked after so well for the 10 days he was in Highwood. The staff were so friendly and helpful and my father felt very comfortable and safe there. I would highly recommend Highwood Care Home.
07 August 2024
Following an initial viewing in May, my brother and I arranged some respite care for Mum. We were so impressed with the building, decor and 'feel' of Highwood, especially the attention to detail. Once a date had been agreed, we arrived to a wonderful welcome, and all the staff on duty came to greet us and introduce themselves, which immediately put our minds at rest. There was a special welcome poster for Mum, a cup of tea and cake to settle any anxiety, and we were all able to enjoy some lunch together before leaving Mum with some newfound friends. The atmosphere was calm and relaxed, and everyone was supportive, caring and considerate. There was a great deal of thought with regard to Mum's room location, and this was much appreciated. We've been kept updated and have some lovely photos of Mum enjoying some of the activities. It's a huge relief to know that she is being well cared for and is in such a professional and beautiful environment.
08 July 2024
This new purpose-built care home has been planned very carefully and successfully. My mother was the first resident to arrive and the staff couldn't have been more professional and helpful on our arrival. This bodes very well for the future and I'm sure that it is going to be a perfect place for anybody who is considering a home-from-home.
Latest Reviews for Highwood Care Home
26 February 2025
From the day you accepted my father into your care 28th January 2025, I have seen a marked change in his appearance and general wellbeing. The food is excellent. The staff have taken into consideration portion size and his ability to handle food, something my father needed help with as he was not eating regularly or enough. Upon my last visit, my father noticed how hard the staff worked and when he needed help someone was there. Thank goodness we have people like you.
24 January 2025
Walking into Highwood Care Home is like walking into a 5* luxury hotel. The rooms are stunning, fully fitted with ensuite wet rooms and communal spaces, homely and welcoming. My friend loves the wellbeing and activities and is simply loving Highwood. The cafe area is always welcoming, with fresh cakes and plenty of coffee. I would certainly recommend Highwood without question.
16 January 2025
Highwood Care Home is beautifully decorated throughout with luxury facilities including a massage/nail room, hairdressers and cinema room. The rooms are that of a 5* hotel and the restaurant is dressed to impress. The chefs offer a great choice of meals daily and take into consideration the residents' requests and provide comfort meals for all. Every single staff member at Highwood is accommodating, friendly and go above and beyond for every resident and visitors alike. There is always a cup of tea and cake available and it is a real a home from home.
15 January 2025
Excellent care home staff go above and beyond and are so caring. The home is so clean and inviting would not hesitate to recommend it definitely give it 5 stars! We are allowed to visit any time of day and are always welcomed by the staff who are always on hand to discuss any concerns.
03 January 2025
Came for two weeks, now it's my new home. Outstanding care that I need. The staff are helpful in all matters.
23 December 2024
My father initially went to Highwood for respite care to try out the care home experience. Once he had been there for a few weeks, the decision was made to become a resident. My father is enjoying his time at Highwood and even takes part in the activities, which I never thought he would. From my perspective, I can now relax knowing that he is eating regular home-cooked meals, receives 24-hour care, is taking all of his medication and has company when he wants it. The staff are friendly and always make you feel welcome.
17 December 2024
Highwood Care Home has the feel of a luxury hotel. Residents have the use of a hairdressing salon, therapy room, cinema room, library, sensory room and restaurant all included within the fee. The home staff have gone above and beyond to make the person I support feel welcomed, cared for and listened to. They have also been supportive to me as the transition of moving a loved one into a care home is a very emotive decision. The residents have a full and busy week with so many activities to do. The food is excellent and the chef takes requests for favourite meals. I have always been able to speak to a member when I've visited. I am so happy that my friend is going to be safe and well cared for here. The rooms are of good size, beautiful decor and with their own en-suites. I would highly recommend Highwood Care Home to anyone with care needs.
04 November 2024
Friendly staff who are excellent. Decent food. I would recommend this so much to other people. Wonderful room with own toilet.
24 October 2024
Excellent care home.
22 October 2024
The facilities are excellent, food is excellent and all staff are professional, caring and compassionate. Mom's needs are well catered for and as a family, we feel very happy with how she is cared for. I would definitely recommend this care home
17 October 2024
The comfort, beautiful decor and facilities provided at Highwood are exceptional. For me, most importantly, is the love and care that my mum has received and I have witnessed that in abundance from every single one of the dedicated and professional staff at Highwood. It has given me such peace of mind knowing that my mum is receiving such a high level of care both physically and mentally. Also, I would like to praise the chefs for providing such wholesome food which is carefully monitored to ensure Mum is getting all the nourishment and fluids she needs. I also very much appreciate being able to visit at any time, night or day, and always being made to feel welcome. It is never easy making the decision to put your loved one into a care home and it would make the process so much easier if the level of care that I have found at Highwood was as standard across the care sector, but unfortunately, it's not. I highly recommend Highwood Care Home and I'm so grateful to you all, thank you.
29 August 2024
Fantastic care home and staff. My father was looked after so well for the 10 days he was in Highwood. The staff were so friendly and helpful and my father felt very comfortable and safe there. I would highly recommend Highwood Care Home.
07 August 2024
Following an initial viewing in May, my brother and I arranged some respite care for Mum. We were so impressed with the building, decor and 'feel' of Highwood, especially the attention to detail. Once a date had been agreed, we arrived to a wonderful welcome, and all the staff on duty came to greet us and introduce themselves, which immediately put our minds at rest. There was a special welcome poster for Mum, a cup of tea and cake to settle any anxiety, and we were all able to enjoy some lunch together before leaving Mum with some newfound friends. The atmosphere was calm and relaxed, and everyone was supportive, caring and considerate. There was a great deal of thought with regard to Mum's room location, and this was much appreciated. We've been kept updated and have some lovely photos of Mum enjoying some of the activities. It's a huge relief to know that she is being well cared for and is in such a professional and beautiful environment.
08 July 2024
This new purpose-built care home has been planned very carefully and successfully. My mother was the first resident to arrive and the staff couldn't have been more professional and helpful on our arrival. This bodes very well for the future and I'm sure that it is going to be a perfect place for anybody who is considering a home-from-home.