Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Holly House Care Home

stars
stars 24 July 2024
My father has been a resident at Holly House since May 2022. This review is to cover his stay since then as I've just become aware that there are no reviews for Holly House. The care offered throughout his residence has been excellent, it is personalised and provided with empathy and kindness by all staff. As his needs have changed they have been assessed and strategies put in place to support him. The staff focus not only on his physical and mental requirements but also his emotional and social ones too. The activities coordinator constantly looks for new stimuli for the residents, whether that is bringing therapy ponies in or spending time with residents sharing memories and stories. The management team are always approachable, and any issues we have raised have been listened to and talked over with us as a family. The atmosphere in the home is always one of cheerfulness and kindness. We are lucky to have found this home for him.
Review from H E (Daughter of Resident/Service User)