Submit a Review for Kingfisher Care Home
Cleveland Road, North Shields, NE29 0NW
View Full Details of Kingfisher Care HomeLatest Reviews for Kingfisher Care Home
14 March 2025
My father joined Kingfisher Care Home in December 2023 - followed by my mother in January 2024. They both receive exceptional care. My father died in March 2025 and up until that time was treated lovingly and with utmost respect and dignity from all the staff, domestics, chefs, carers - my mum continues to be cared for at Kingfisher - the support she gets from all the staff is amazing - she is not coping well since my Dad died and is offered the exact amount of support and sympathy. As a family - we are made welcome and also offered excellent support and always a friendly and listening ear to any issues.
06 March 2025
Mam has been a resident for over 2 years. I have seen a lot of improvement in the last 6 months, lots more activities, cleanliness of communal areas and the introduction of a reading corner! The staff are very friendly and I feel my Mam is in the best place to care for her needs.
20 February 2025
Kingfisher is a very caring environment. Staffing is excellent. The staff are very approachable. Plenty of space and areas to sit and move about. Very secure and safe for residents. Good activities to cover the needs of everyone. Office staff are always helpful and friendly. I have recommended friends of Mum and families. Would like to see more staff.
18 February 2025
My wife has early-onset frontotemporal dementia. She is only 64 and has been a resident at Kingfisher since July 2022. I have always been happy with the care she has received and the way they have adapted her care plan over the years to meet the decline in her presentation of the illness. Any concerns I have had, have always been listened to and satisfactorily resolved. She is well cared for and, although she cannot communicate, seems to be happy. The staff are great and really do care for the residents. The place is constantly being cleaned and is well maintained. The food always looks good and the menu is varied. I've had Christmas dinner there every year with my wife, and it's been really nice. I have no hesitation in recommending Kingfisher Care Home, it has certainly met our needs.
07 February 2025
The home is clean and nicely furnished, the staff are great and very pro-active with the residents. The meals are varied and of a good standard. The home my mum was previously in was so poor that we visited multiple times a week to ensure she was safe and fed, we have none of these worries with Kingfisher as we know she is very well taken care of.
29 April 2024
Great carers, good atmosphere, well kept very clean. Standards are very good. Staff really look after the residents well, with lots of activities for those who are able to partake. Plenty of events planned, i.e. singers, animal visits, Easter eggs and loads more.
25 April 2024
After a long stay in hospital, Mum was moved to Kingfisher Care Home. She was very poorly in the hospital, and her recovery since being at Kingfisher is remarkable. All staff are very caring and kind, and I am always greeted with a smile and an immediate update on how Mum is! The staff's care and compassion are special, given the sometimes challenging circumstances they have to deal with.
24 April 2024
My mam had vascular dementia and was in Kingfisher for over 3.5 years, arriving during covid lockdown and resident until her passing in February 2024. She did not initially recognise that she needed to be in a home and was initially troubled, however was treated with kindness, patience and dignity by the staff throughout, and became accepting of care. The home kept her safe during covid and is well-managed and clean. The building is a light modern building with a central courtyard which seems fit for purpose for dementia sufferers, and I observed staff doing regular thorough cleaning. Mam received good in-house nursing care, who escalated promptly and appropriately to the Dr and hospital during some medical emergencies which she had. All the staff that I saw throughout were patient, kind and caring. They were very helpful to me after bereavement.
20 February 2024
My dad initially went to Kingfisher for respite care, however the level of care that he received and the compassion shown by staff was such that it helped us make the incredibly difficult decision that Kingfisher was the best place for him to be on an ongoing basis. My dad had Parkinson's with early dementia, and was quite frail. The staff were incredible in their desire and ability to support his needs; they spent time with him, helped him spend time in the communal areas where possible, and treated him with dignity and compassion. They also seemed to understand how hard it was for us to have recognised the need for my dad to be in permanent nursing care, and treated us with such kindness. I shall always be grateful for the care my dad was given at Kingfisher. (My dad's room/bathroom was always clean, and we felt assured that his personal hygiene needs, incl. shaving, mouthcare and other things were being attended to; any issues with his medication was discussed with us and addressed).
19 April 2023
My mother-in-law settled here very well and is very content. We are really pleased with the home and its staff. It is so much better than the last home she was in. There always seems to be plenty of activities for the residents and opportunities for families to be involved in certain events.
10 January 2023
Cannot fault the care and support that my husband received from Kingfisher Care Home. The staff were compassionate and caring about my husband's needs.
22 November 2022
My mum, who sadly passed today, has had the best care, love and compassion from all of the staff and I can't thank them enough. I strongly recommend this care home they give the best care both day and night my mum was very happy here.
10 November 2022
The care and support my parents and myself have received has been outstanding and I cannot thank them enough. Everything I have asked for or about has been answered in a courteous and polite manner by all the staff.
10 November 2022
My mum was a resident in this care home and they were the happiest years for her as she had a very bad time during lockdown. While she had Alzheimer's she became very depressed which was because she couldn't understand she couldn't have visitors or go out. Before lockdown, she was a very social person so the company and activities that the care home provided brought back a sparkle. She was very well cared for and the staff were wonderful at keeping us informed about everything. Unfortunately, she is no longer with us but the sympathetic way the whole of the staff looked after all of us as a family was way beyond kind and we as a family couldn't praise them enough.
12 September 2022
Our family are very happy. The home is welcoming and clean and the staff bend over backwards to help, you only have to ask once and it's done! Well done to all at Kingfisher Care Home!
24 June 2022
The caring staff are always willing to help. My mother-in-law likes it here. The cleaning staff are always working hard and it shows. Management is approachable. Plenty of hydration and food sounds of good quality. Staff are always interacting with residents and buzzers are answered straight away. The room is nicely decorated. The home is safe and secure and all staff are using PPE. Well done, you should all be proud of the work you do.
23 March 2021
My mother was staying at Kingfisher for palliative care. I can’t thank all the staff enough for the excellent care and attention they gave her. Her last days were made very comfortable and peaceful. I am so grateful to everyone.
16 September 2020
During this difficult time, my mother has had the best care ever. Staff informed us frequently, video calls, telephone calls and updates up to three times a week. Whenever we have video called with my mother, she has been clean, happy, and willing to talk. When we have been allowed to visit in the garden, the staff are always wonderful, offering us tea and making sure our visit was as good as it could be. An excellent home with excellent staff. Well done Kingfisher.
Latest Reviews for Kingfisher Care Home
14 March 2025
My father joined Kingfisher Care Home in December 2023 - followed by my mother in January 2024. They both receive exceptional care. My father died in March 2025 and up until that time was treated lovingly and with utmost respect and dignity from all the staff, domestics, chefs, carers - my mum continues to be cared for at Kingfisher - the support she gets from all the staff is amazing - she is not coping well since my Dad died and is offered the exact amount of support and sympathy. As a family - we are made welcome and also offered excellent support and always a friendly and listening ear to any issues.
06 March 2025
Mam has been a resident for over 2 years. I have seen a lot of improvement in the last 6 months, lots more activities, cleanliness of communal areas and the introduction of a reading corner! The staff are very friendly and I feel my Mam is in the best place to care for her needs.
20 February 2025
Kingfisher is a very caring environment. Staffing is excellent. The staff are very approachable. Plenty of space and areas to sit and move about. Very secure and safe for residents. Good activities to cover the needs of everyone. Office staff are always helpful and friendly. I have recommended friends of Mum and families. Would like to see more staff.
18 February 2025
My wife has early-onset frontotemporal dementia. She is only 64 and has been a resident at Kingfisher since July 2022. I have always been happy with the care she has received and the way they have adapted her care plan over the years to meet the decline in her presentation of the illness. Any concerns I have had, have always been listened to and satisfactorily resolved. She is well cared for and, although she cannot communicate, seems to be happy. The staff are great and really do care for the residents. The place is constantly being cleaned and is well maintained. The food always looks good and the menu is varied. I've had Christmas dinner there every year with my wife, and it's been really nice. I have no hesitation in recommending Kingfisher Care Home, it has certainly met our needs.
07 February 2025
The home is clean and nicely furnished, the staff are great and very pro-active with the residents. The meals are varied and of a good standard. The home my mum was previously in was so poor that we visited multiple times a week to ensure she was safe and fed, we have none of these worries with Kingfisher as we know she is very well taken care of.
29 April 2024
Great carers, good atmosphere, well kept very clean. Standards are very good. Staff really look after the residents well, with lots of activities for those who are able to partake. Plenty of events planned, i.e. singers, animal visits, Easter eggs and loads more.
25 April 2024
After a long stay in hospital, Mum was moved to Kingfisher Care Home. She was very poorly in the hospital, and her recovery since being at Kingfisher is remarkable. All staff are very caring and kind, and I am always greeted with a smile and an immediate update on how Mum is! The staff's care and compassion are special, given the sometimes challenging circumstances they have to deal with.
24 April 2024
My mam had vascular dementia and was in Kingfisher for over 3.5 years, arriving during covid lockdown and resident until her passing in February 2024. She did not initially recognise that she needed to be in a home and was initially troubled, however was treated with kindness, patience and dignity by the staff throughout, and became accepting of care. The home kept her safe during covid and is well-managed and clean. The building is a light modern building with a central courtyard which seems fit for purpose for dementia sufferers, and I observed staff doing regular thorough cleaning. Mam received good in-house nursing care, who escalated promptly and appropriately to the Dr and hospital during some medical emergencies which she had. All the staff that I saw throughout were patient, kind and caring. They were very helpful to me after bereavement.
20 February 2024
My dad initially went to Kingfisher for respite care, however the level of care that he received and the compassion shown by staff was such that it helped us make the incredibly difficult decision that Kingfisher was the best place for him to be on an ongoing basis. My dad had Parkinson's with early dementia, and was quite frail. The staff were incredible in their desire and ability to support his needs; they spent time with him, helped him spend time in the communal areas where possible, and treated him with dignity and compassion. They also seemed to understand how hard it was for us to have recognised the need for my dad to be in permanent nursing care, and treated us with such kindness. I shall always be grateful for the care my dad was given at Kingfisher. (My dad's room/bathroom was always clean, and we felt assured that his personal hygiene needs, incl. shaving, mouthcare and other things were being attended to; any issues with his medication was discussed with us and addressed).
19 April 2023
My mother-in-law settled here very well and is very content. We are really pleased with the home and its staff. It is so much better than the last home she was in. There always seems to be plenty of activities for the residents and opportunities for families to be involved in certain events.
10 January 2023
Cannot fault the care and support that my husband received from Kingfisher Care Home. The staff were compassionate and caring about my husband's needs.
22 November 2022
My mum, who sadly passed today, has had the best care, love and compassion from all of the staff and I can't thank them enough. I strongly recommend this care home they give the best care both day and night my mum was very happy here.
10 November 2022
The care and support my parents and myself have received has been outstanding and I cannot thank them enough. Everything I have asked for or about has been answered in a courteous and polite manner by all the staff.
10 November 2022
My mum was a resident in this care home and they were the happiest years for her as she had a very bad time during lockdown. While she had Alzheimer's she became very depressed which was because she couldn't understand she couldn't have visitors or go out. Before lockdown, she was a very social person so the company and activities that the care home provided brought back a sparkle. She was very well cared for and the staff were wonderful at keeping us informed about everything. Unfortunately, she is no longer with us but the sympathetic way the whole of the staff looked after all of us as a family was way beyond kind and we as a family couldn't praise them enough.
12 September 2022
Our family are very happy. The home is welcoming and clean and the staff bend over backwards to help, you only have to ask once and it's done! Well done to all at Kingfisher Care Home!
24 June 2022
The caring staff are always willing to help. My mother-in-law likes it here. The cleaning staff are always working hard and it shows. Management is approachable. Plenty of hydration and food sounds of good quality. Staff are always interacting with residents and buzzers are answered straight away. The room is nicely decorated. The home is safe and secure and all staff are using PPE. Well done, you should all be proud of the work you do.
23 March 2021
My mother was staying at Kingfisher for palliative care. I can’t thank all the staff enough for the excellent care and attention they gave her. Her last days were made very comfortable and peaceful. I am so grateful to everyone.
16 September 2020
During this difficult time, my mother has had the best care ever. Staff informed us frequently, video calls, telephone calls and updates up to three times a week. Whenever we have video called with my mother, she has been clean, happy, and willing to talk. When we have been allowed to visit in the garden, the staff are always wonderful, offering us tea and making sure our visit was as good as it could be. An excellent home with excellent staff. Well done Kingfisher.