Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Lake View Lodge

stars
stars 17 April 2025
We were very anxious about Mum starting at the home and leaving her home but the staff have been wonderful and have relieved a huge amount of anxiety which rested upon us. Mum already seems happy and relaxed in her newfound VIP status! Now back to the cake and coffee.. Thank you so much
Review from N C (Son of Resident/Service User)
stars
stars 17 April 2025
from the moment Mum moved into Lake View Lodge, She was treated with kindness and compassion. The staff and facilities are fantastic and the difference in Mum has been amazing. In just a week, she has become more alert, eating wonderfully prepared food and joining in with organised activities. I cannot thank all the staff enough for the personalised care Mum is receiving and the friendly welcome they have given to myself and Mum's family.
Review from J H (Daughter of Resident/Service User)
stars
stars 17 April 2025
Lakeview Lodge is a wonderful place. The staff are fantastic. They have been wonderful to my mom and have made her feel so welcome and special. All my worries have been completely taken away by the amazing care from the lovely carers who are so kind and patient with my mum.
Review from H E (Daughter of Resident/Service User)
stars
stars 07 April 2025
When visiting my Grandma, the staff have always been friendly and accommodating (and constantly feeding me cake). The facilities are absolutely fantastic and highly overachieve in comparison to other homes I've visited! The care customers receive is amazing and my Grandma has been happy whenever I've visited. The rooms are equal to a 5 star hotel stay. I would highly recommend their services to any and all who need it.
Review from Rebecca W (Granddaughter of Resident/Service User)
stars
stars 04 April 2025
I have been here nearly two weeks. I find my room to be very comfortable and adequate for my needs. I would recommend Oyster Homes to any enquirer.
Review from M J (Resident / Service User)
stars
stars 03 April 2025
Came into this wonderful care home after a knee operation. The care and kindness shown to me was unbelievable which has helped with my recovery. Thank you Oyster Care Home what would I have done without you.
Review from Beryl H (Respite Resident/Service User)