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Northumberland Road, Maidstone, ME15 7TA
View Full Details of Maplewood CourtLatest Reviews for Maplewood Court
25 March 2025
My Mum has been a resident at Maplewood Court for several years. I visited several homes before my Mum moved into care and Maplewood was by far the best. My Mum is so well looked after and all the staff are always welcoming when family members visit. The staff are very good to her and she always appears to be happy considering she severe dementia and is bed ridden. Id like to thank all the staff for all they do.
20 March 2025
We really could not have found a lovelier home for our dear Mum than Maplewood Court. It is such a beautiful and therapeutic place to be, where Mum, and all of our family, feel valued and cared for. The staff are so kind, and we have the peace of knowing that she really is in the best of care. Mum used to love going out to coffee shops, and so the 'Bistro' is a lovely area where we sit with her, and have a cuppa and a piece of home made cake. For many years, Mum liked to paint with watercolours, and a lovely lady who does crafts with the residents, has been helping her to begin enjoying her painting again, which is so lovely to see. We truly can't tell you how very thankful we are for the blessing that is Maplewood Court.
19 March 2025
Our initial experience of Maplewood Court and their excellent staff team is very positive indeed. From the very first phone call we made as novices to this sector to where we are now, well informed and assisted at every stage to select appropriate care for my aunt. My aunt, initially a reluctant resident, was within a few short weeks at the hands of caring, friendly staff exercising their many skills to introduce her to the rhythms and activities of the home, settling beautifully and looks and feels much happier and healthier than when she arrived. She now feels involved and accepted by a good circle of friends and attends most activities, not to mention having her hair styled regularly and looking forward to the ministrations of the chiropodist. So much so we often find it difficult to catch her in her room when ringing her. We cannot fault the care and the attention to detail in the home, all queries are dealt with speedily and followed up whenever necessary.
14 January 2025
My mother spent the last 15 months of her life at Maplewood Court until she passed away recently. During this time, she was extremely happy and received fantastic care from the team at the Maplewood Court care home. From the top down, I have never seen so many smiling, welcoming and caring personnel. Nothing was too much trouble, there was always staff on hand to provide any assistance and motivation. My mother was involved in a variety of daily activities and really looked forward to her weekly "pamper" session with the hairdresser. Our family could not have been happier with the love and care that our mum received at Maplewood Court care home and we would like to take this opportunity of thanking everyone for their amazing contribution to her life.
25 November 2024
Maplewood Court has been home to my Dad for the last 2 years until he sadly passed away recently. Dad received excellent care, he was not always the easiest of residents but the team showed understanding, care and patience always. The home itself is fabulous and clean and nothing is too much trouble for anyone. Thank you to you all.
22 November 2024
I cannot fault the physical and emotional care given to my mother during her five-month residence and especially in her last week. The facilities and catering in the home are excellent but, more importantly, the staff are without exception supportive, caring and loving. It is hard to place a loved one in someone else's care but I couldn't have wished for better.
07 November 2024
Thank you for looking after my mum after her operation it was brilliant respite for her she made new friends and loved the food and activities. From hospital to care home was a smooth transition. Once again thank you to the all staff you are amazing.
16 September 2024
A bright, cheerful home. Friendly, responsive and caring staff. Lovely facilities. Food choices very good. Laundry service staff were cheerful and very efficient. No items lost and my clothes all returned to me according to the manufacturer's labels. I would thoroughly recommend this home. I stayed for 2 weeks post-op respite care.
04 September 2024
From the minute my mother arrived at Maplewood two years ago, until her final passing recently, the service from the team at Maplewood has been excellent. Whilst my mother was a spirited and determined individual, she received a consistent and compassionate high level of care. Our family felt she was always in a safe place with her best interests always taken into account. The home was spotlessly clean, the quality of the food perfectly suited and nothing was ever too much trouble. The whole team must be commended and we are grateful for their attention.
01 August 2024
We were really impressed with the care and the facilities. My mother was so much happier at the home. The staff were lovely and friendly. The atmosphere was so relaxing. The communication was timely and kept us informed of my mother's condition, which was reassuring as both my brother and I are not local. Thank you.
12 March 2024
Mum moved into Maplewood Court in July 2023 after a very bad experience at an assessment centre. The staff spent time and effort to make my Mum feel safe and secure at Maplewood. There were reviews every month about how Mum was doing and also residents' family meetings held regularly where we had a chance to talk with the Manager and other families. Mum had dementia and was not always easy but the staff dealt with her as if she was one of their family. She passed away in early February. The staff took care of Mum but also ensured that the family was ok too. It was clear that they cared about Mum a lot and did everything to make her last couple of days as comfortable as possible. The manager came in to check on us and even the reception staff made sure we were ok on our arrival and departure each day. I could not have asked for more for Mum and highly recommend Maplewood Court.
16 January 2024
I was there for respite care. Everyone was cheerful and introduced themselves, so a very friendly environment. Everywhere was very clean. I felt well cared for and safe.
04 October 2023
Maplewood Court has proved to be the best choice I could have made for my father's last few months. You can pay for care but kindness is priceless. It makes all the difference. It’s not an easy decision where you place your loving parents and you don’t really know what experience they have when you aren’t there, you can only hope it’s as good as you would wish for. It was.
31 August 2023
Maplewood Court is beyond wonderful. My grandad spent the last 3 months of his life here and from day one, the care he received was amazing. The staff are professional, caring, supportive, friendly and compassionate. Nothing is too much trouble and everyone is always so welcoming. The building and the facilities are first class, very well thought out and superbly maintained. I cannot praise Maplewood Court enough for the quality of care they gave grandad. We will be forever grateful to them for that.
24 August 2023
My dad was diagnosed with vascular dementia in 2015. He moved to Maplewood Court on 15th May. This was following a two-week hospital admission for a partial hip replacement sustained from a fall in another care home, having fractured the left hip last year. From the day Dad moved into Maplewood, the staff had him shaved, nicely dressed and sitting in a wheelchair. He looked a different person from how he had presented in the hospital. He was happy and singing to the staff. Staff encouraged Dad to engage in the activities provided in the home, always mindful if he became restless and being aware that if not watched he may have another fall. As Dad's overall condition deteriorated he spent more time in bed. Once again the staff excelled at keeping him comfortable. Sadly Dad died on 28th July - the nurse that informed me was professional and sensitive as she always has been. I am so grateful that Dad spent his last month being loved and cared for in this wonderful home - thank you.
19 July 2023
My Father-in-law has been at Maplewood Court for a few months now. Despite having dementia he settled well and this has been helped enormously by all the wonderful staff here. The care home staff think of everything and it is such a lovely place to visit. I can't recommend it highly enough!
08 March 2023
Since my mother moved to Maplewood Court I have noticed a vast improvement in my mother’s well-being and happiness. Staff go out of their way to make sure residents are safe and happy. It’s lovely to see my mother smiling in her activities. A big hand to this care home and staff.
27 February 2023
From our initial contact with the staff, we were dealt with in a friendly yet professional manner and throughout the period my sister was at the home. We had no reservation about her staying at the care home.
14 February 2023
We are so pleased that Mum is happy and settled at Maplewood Court. The attention from all the care staff is to be applauded, and nothing is too much trouble to make her life comfortable and happy. There are many activities for her to participate in. The rooms are immaculate, clean and well-fitted. The meals are taken in a very well-appointed dining room, which is laid out like a five-star hotel, and the meals match the setting. We have found the nursing care to be very professional when needed, and we were informed immediately when there was an issue. There is a cinema room that can be used to show family photos etc, on the widescreen TV and the reception team offer snacks and drinks as well. What more can you ask for.
13 February 2023
Overall, the care provided is excellent. The staff are all very pleasant and caring.
Latest Reviews for Maplewood Court
25 March 2025
My Mum has been a resident at Maplewood Court for several years. I visited several homes before my Mum moved into care and Maplewood was by far the best. My Mum is so well looked after and all the staff are always welcoming when family members visit. The staff are very good to her and she always appears to be happy considering she severe dementia and is bed ridden. Id like to thank all the staff for all they do.
20 March 2025
We really could not have found a lovelier home for our dear Mum than Maplewood Court. It is such a beautiful and therapeutic place to be, where Mum, and all of our family, feel valued and cared for. The staff are so kind, and we have the peace of knowing that she really is in the best of care. Mum used to love going out to coffee shops, and so the 'Bistro' is a lovely area where we sit with her, and have a cuppa and a piece of home made cake. For many years, Mum liked to paint with watercolours, and a lovely lady who does crafts with the residents, has been helping her to begin enjoying her painting again, which is so lovely to see. We truly can't tell you how very thankful we are for the blessing that is Maplewood Court.
19 March 2025
Our initial experience of Maplewood Court and their excellent staff team is very positive indeed. From the very first phone call we made as novices to this sector to where we are now, well informed and assisted at every stage to select appropriate care for my aunt. My aunt, initially a reluctant resident, was within a few short weeks at the hands of caring, friendly staff exercising their many skills to introduce her to the rhythms and activities of the home, settling beautifully and looks and feels much happier and healthier than when she arrived. She now feels involved and accepted by a good circle of friends and attends most activities, not to mention having her hair styled regularly and looking forward to the ministrations of the chiropodist. So much so we often find it difficult to catch her in her room when ringing her. We cannot fault the care and the attention to detail in the home, all queries are dealt with speedily and followed up whenever necessary.
14 January 2025
My mother spent the last 15 months of her life at Maplewood Court until she passed away recently. During this time, she was extremely happy and received fantastic care from the team at the Maplewood Court care home. From the top down, I have never seen so many smiling, welcoming and caring personnel. Nothing was too much trouble, there was always staff on hand to provide any assistance and motivation. My mother was involved in a variety of daily activities and really looked forward to her weekly "pamper" session with the hairdresser. Our family could not have been happier with the love and care that our mum received at Maplewood Court care home and we would like to take this opportunity of thanking everyone for their amazing contribution to her life.
25 November 2024
Maplewood Court has been home to my Dad for the last 2 years until he sadly passed away recently. Dad received excellent care, he was not always the easiest of residents but the team showed understanding, care and patience always. The home itself is fabulous and clean and nothing is too much trouble for anyone. Thank you to you all.
22 November 2024
I cannot fault the physical and emotional care given to my mother during her five-month residence and especially in her last week. The facilities and catering in the home are excellent but, more importantly, the staff are without exception supportive, caring and loving. It is hard to place a loved one in someone else's care but I couldn't have wished for better.
07 November 2024
Thank you for looking after my mum after her operation it was brilliant respite for her she made new friends and loved the food and activities. From hospital to care home was a smooth transition. Once again thank you to the all staff you are amazing.
16 September 2024
A bright, cheerful home. Friendly, responsive and caring staff. Lovely facilities. Food choices very good. Laundry service staff were cheerful and very efficient. No items lost and my clothes all returned to me according to the manufacturer's labels. I would thoroughly recommend this home. I stayed for 2 weeks post-op respite care.
04 September 2024
From the minute my mother arrived at Maplewood two years ago, until her final passing recently, the service from the team at Maplewood has been excellent. Whilst my mother was a spirited and determined individual, she received a consistent and compassionate high level of care. Our family felt she was always in a safe place with her best interests always taken into account. The home was spotlessly clean, the quality of the food perfectly suited and nothing was ever too much trouble. The whole team must be commended and we are grateful for their attention.
01 August 2024
We were really impressed with the care and the facilities. My mother was so much happier at the home. The staff were lovely and friendly. The atmosphere was so relaxing. The communication was timely and kept us informed of my mother's condition, which was reassuring as both my brother and I are not local. Thank you.
12 March 2024
Mum moved into Maplewood Court in July 2023 after a very bad experience at an assessment centre. The staff spent time and effort to make my Mum feel safe and secure at Maplewood. There were reviews every month about how Mum was doing and also residents' family meetings held regularly where we had a chance to talk with the Manager and other families. Mum had dementia and was not always easy but the staff dealt with her as if she was one of their family. She passed away in early February. The staff took care of Mum but also ensured that the family was ok too. It was clear that they cared about Mum a lot and did everything to make her last couple of days as comfortable as possible. The manager came in to check on us and even the reception staff made sure we were ok on our arrival and departure each day. I could not have asked for more for Mum and highly recommend Maplewood Court.
16 January 2024
I was there for respite care. Everyone was cheerful and introduced themselves, so a very friendly environment. Everywhere was very clean. I felt well cared for and safe.
04 October 2023
Maplewood Court has proved to be the best choice I could have made for my father's last few months. You can pay for care but kindness is priceless. It makes all the difference. It’s not an easy decision where you place your loving parents and you don’t really know what experience they have when you aren’t there, you can only hope it’s as good as you would wish for. It was.
31 August 2023
Maplewood Court is beyond wonderful. My grandad spent the last 3 months of his life here and from day one, the care he received was amazing. The staff are professional, caring, supportive, friendly and compassionate. Nothing is too much trouble and everyone is always so welcoming. The building and the facilities are first class, very well thought out and superbly maintained. I cannot praise Maplewood Court enough for the quality of care they gave grandad. We will be forever grateful to them for that.
24 August 2023
My dad was diagnosed with vascular dementia in 2015. He moved to Maplewood Court on 15th May. This was following a two-week hospital admission for a partial hip replacement sustained from a fall in another care home, having fractured the left hip last year. From the day Dad moved into Maplewood, the staff had him shaved, nicely dressed and sitting in a wheelchair. He looked a different person from how he had presented in the hospital. He was happy and singing to the staff. Staff encouraged Dad to engage in the activities provided in the home, always mindful if he became restless and being aware that if not watched he may have another fall. As Dad's overall condition deteriorated he spent more time in bed. Once again the staff excelled at keeping him comfortable. Sadly Dad died on 28th July - the nurse that informed me was professional and sensitive as she always has been. I am so grateful that Dad spent his last month being loved and cared for in this wonderful home - thank you.
19 July 2023
My Father-in-law has been at Maplewood Court for a few months now. Despite having dementia he settled well and this has been helped enormously by all the wonderful staff here. The care home staff think of everything and it is such a lovely place to visit. I can't recommend it highly enough!
08 March 2023
Since my mother moved to Maplewood Court I have noticed a vast improvement in my mother’s well-being and happiness. Staff go out of their way to make sure residents are safe and happy. It’s lovely to see my mother smiling in her activities. A big hand to this care home and staff.
27 February 2023
From our initial contact with the staff, we were dealt with in a friendly yet professional manner and throughout the period my sister was at the home. We had no reservation about her staying at the care home.
14 February 2023
We are so pleased that Mum is happy and settled at Maplewood Court. The attention from all the care staff is to be applauded, and nothing is too much trouble to make her life comfortable and happy. There are many activities for her to participate in. The rooms are immaculate, clean and well-fitted. The meals are taken in a very well-appointed dining room, which is laid out like a five-star hotel, and the meals match the setting. We have found the nursing care to be very professional when needed, and we were informed immediately when there was an issue. There is a cinema room that can be used to show family photos etc, on the widescreen TV and the reception team offer snacks and drinks as well. What more can you ask for.
13 February 2023
Overall, the care provided is excellent. The staff are all very pleasant and caring.