Submit a Review for Marham House Care Home
Simcoe Road, (We're located in Marham Park), Bury St Edmunds, IP32 6FR
View Full Details of Marham House Care HomeLatest Reviews for Marham House Care Home
28 January 2025
My aunt has been a resident at Marham House for a month now. She has had a marvellous time, nothing is too much trouble and the staff have been kind and attentive at all times. All the staff know her by name, spend time talking with her and look out for her. The food has been amazing, and as visitors we have enjoyed the tea and cake in the afternoon! When visiting we have always been greeted cheerfully, with an update on our aunt's day. The staff have been available at all times to help and care for her. A dream home!
14 January 2025
My father-in-law needed respite care after being injured in a traffic accident. The staff at Marham House did a thorough review of his needs prior to his stay. They made him feel welcome and safe and were excellent at answering all of our questions. We can't thank them enough for turning an upsetting incident into such a positive experience for all of us.
30 December 2024
The team at Marham House have been amazing in helping my mum to transition from her own home. It's a difficult time for all the family but they have worked with care, compassion and cheerfulness to help her to settle in. The facilities at the home are fantastic. The activities are fun and joyful but most of all the staff are always friendly, supportive and fun to be around. I always enjoy visiting the home and my mum enjoys her life there.
18 September 2024
Marham House is just a wonder place, my mother loves it there. The staff are all amazing and work tirelessly to ensure their residents are happy, healthy and physically and mentally empowered and engaged at all times, if they wish to be. I could not wish for a better place for my mum to be, and I know she is safe and looked after at all times - thank you to all the staff at Marham House.
16 September 2024
My mother became a resident of this wonderful care home in August. The improvement in her well-being, and interaction with staff and other residents, has been wonderful to see. She regularly participates in varied and enjoyable daily activities and has enjoyed the highest standard of care possible. My sincere thanks to all the staff at Marham House for making the admission process as smooth as possible, and for taking such good care of my mum.
16 September 2024
My mum has now been in Marham House for two and a half years. Always felt safe as regards her being looked after, etc. The care home is always clean, and the staff are very good.
08 August 2024
I have been to this home several times and have always been made so welcome by the lovely staff. I visit a dear friend, her room is lovely and very clean. There is always something going on and the atmosphere is wonderful. We always have tea or coffee and homemade cakes. The food looks amazing and my friend is very happy there.
14 May 2024
What can I say, Marham House has provided my dad, grandad and great-grandad a wonderful life full of love, laughter and happiness. Dad is no longer alone, sad and scared. The Marham House family are a very large part of Dad's and our lives. They are kind, caring, always helpful to Dad and all the other residents. Thank you for the very smooth room change. Dad's settling in well, he was keen to be on the ground floor like ourselves and the team and management helped his wishes come true. Thank you to everyone.
14 May 2024
Greeted by an excellent receptionist to which she showed us to our friend's room - which was very clean and suitable. My thoughts are very very impressed all around with the property. Very nice!
14 May 2024
On first visit, extremely pleased. Some of the questions I don't feel have seen enough to answer.
24 April 2024
Marham House Care Home has improved to no end since the new manager arrived. She and the staff are professional in their approach. They care about the residents and take pride in helping the resident folk and the home in general. There is a warm welcome whenever we arrive to visit Mum and the manager is always happy to listen to any suggestions. I feel happy knowing Mum is now in the best place for her and me.
17 April 2024
Thank goodness for the new manager, appointed January 2024. She has made an enormous beneficial change in a short period, in the face of huge inherited problems. The home is now properly managed so that residents are treated with respect and their needs are well managed by carer staff without favour or previously displayed malice. Staff appear more motivated to do an excellent job of caring and identifying when residents need specific attention. Keep up these improvements and it will be second to none in the area, with excellent facilities and kindness shown at every opportunity. Truly, well done for providing such a comfortable place for residents to feel secure and happy.
28 March 2024
We have found Marham House Care Home to be an efficient, caring business with high standards in the home and of all the staff. We are extremely pleased with the service we have received.
28 March 2024
Clean, excellent food and lovely friendly staff. Very caring with so much patience.
12 March 2024
Marham House Care Home has been a special place for my mum and us as daughters. The staff are so kind and helpful. We feel Mum is safe there and well looked after. The lifestyle ladies make such a difference to life in a care home. We will miss the home manager greatly but wish the new manager every happiness.
29 February 2024
I am very happy at Marham House and the staff are excellent.
29 February 2024
My mother thinks she is on an extended holiday. The layout and fittings of this care home lend themselves to a calm and pleasant environment. The staff are responsive and well trained. The activities team are enthusiastic and creative, we and my mother are very happy.
26 February 2024
I'm very pleased with the help, care, support and encouragement that my brother has received. He feels fully accepted for who he is and valued as a person. He feels comfortable and at home at Marham House and your care and support has been a big factor in aiding his recovery from a recent long spell in hospital. We were both very grateful that staff kept in touch with him while he was hospitalised for 5 weeks. Marham House has been a wonderful blessing to us.
08 January 2024
My mother stayed at Marham on a 4 week trial but was given notice to leave after 2 weeks. The reason given was her night shouting for help, which disturbed residents. No effort was made by management to find out the reasons for the shouting i.e speaking to a GP, she was just asked to leave. The care home she is in now have managed to address the problem after only 1 week. It was connected to pain management at night, something Marham could easily have investigated. I'm very disappointed in Marham House as a care home.
10 November 2023
My mother had a month respite care following an operation - she was welcomed into the home and made friends - nothing was too much trouble for the staff. On her return home, she realised that she needed this help and has returned as a permanent resident. The staff made the transition for both her and us in a kind and thoughtful manner. Staff make time to be with the residents and always addressing them by name. Marham House Care Home is clean and welcoming and is a credit to the team working here.
Latest Reviews for Marham House Care Home
28 January 2025
My aunt has been a resident at Marham House for a month now. She has had a marvellous time, nothing is too much trouble and the staff have been kind and attentive at all times. All the staff know her by name, spend time talking with her and look out for her. The food has been amazing, and as visitors we have enjoyed the tea and cake in the afternoon! When visiting we have always been greeted cheerfully, with an update on our aunt's day. The staff have been available at all times to help and care for her. A dream home!
14 January 2025
My father-in-law needed respite care after being injured in a traffic accident. The staff at Marham House did a thorough review of his needs prior to his stay. They made him feel welcome and safe and were excellent at answering all of our questions. We can't thank them enough for turning an upsetting incident into such a positive experience for all of us.
30 December 2024
The team at Marham House have been amazing in helping my mum to transition from her own home. It's a difficult time for all the family but they have worked with care, compassion and cheerfulness to help her to settle in. The facilities at the home are fantastic. The activities are fun and joyful but most of all the staff are always friendly, supportive and fun to be around. I always enjoy visiting the home and my mum enjoys her life there.
18 September 2024
Marham House is just a wonder place, my mother loves it there. The staff are all amazing and work tirelessly to ensure their residents are happy, healthy and physically and mentally empowered and engaged at all times, if they wish to be. I could not wish for a better place for my mum to be, and I know she is safe and looked after at all times - thank you to all the staff at Marham House.
16 September 2024
My mother became a resident of this wonderful care home in August. The improvement in her well-being, and interaction with staff and other residents, has been wonderful to see. She regularly participates in varied and enjoyable daily activities and has enjoyed the highest standard of care possible. My sincere thanks to all the staff at Marham House for making the admission process as smooth as possible, and for taking such good care of my mum.
16 September 2024
My mum has now been in Marham House for two and a half years. Always felt safe as regards her being looked after, etc. The care home is always clean, and the staff are very good.
08 August 2024
I have been to this home several times and have always been made so welcome by the lovely staff. I visit a dear friend, her room is lovely and very clean. There is always something going on and the atmosphere is wonderful. We always have tea or coffee and homemade cakes. The food looks amazing and my friend is very happy there.
14 May 2024
What can I say, Marham House has provided my dad, grandad and great-grandad a wonderful life full of love, laughter and happiness. Dad is no longer alone, sad and scared. The Marham House family are a very large part of Dad's and our lives. They are kind, caring, always helpful to Dad and all the other residents. Thank you for the very smooth room change. Dad's settling in well, he was keen to be on the ground floor like ourselves and the team and management helped his wishes come true. Thank you to everyone.
14 May 2024
Greeted by an excellent receptionist to which she showed us to our friend's room - which was very clean and suitable. My thoughts are very very impressed all around with the property. Very nice!
14 May 2024
On first visit, extremely pleased. Some of the questions I don't feel have seen enough to answer.
24 April 2024
Marham House Care Home has improved to no end since the new manager arrived. She and the staff are professional in their approach. They care about the residents and take pride in helping the resident folk and the home in general. There is a warm welcome whenever we arrive to visit Mum and the manager is always happy to listen to any suggestions. I feel happy knowing Mum is now in the best place for her and me.
17 April 2024
Thank goodness for the new manager, appointed January 2024. She has made an enormous beneficial change in a short period, in the face of huge inherited problems. The home is now properly managed so that residents are treated with respect and their needs are well managed by carer staff without favour or previously displayed malice. Staff appear more motivated to do an excellent job of caring and identifying when residents need specific attention. Keep up these improvements and it will be second to none in the area, with excellent facilities and kindness shown at every opportunity. Truly, well done for providing such a comfortable place for residents to feel secure and happy.
28 March 2024
We have found Marham House Care Home to be an efficient, caring business with high standards in the home and of all the staff. We are extremely pleased with the service we have received.
28 March 2024
Clean, excellent food and lovely friendly staff. Very caring with so much patience.
12 March 2024
Marham House Care Home has been a special place for my mum and us as daughters. The staff are so kind and helpful. We feel Mum is safe there and well looked after. The lifestyle ladies make such a difference to life in a care home. We will miss the home manager greatly but wish the new manager every happiness.
29 February 2024
I am very happy at Marham House and the staff are excellent.
29 February 2024
My mother thinks she is on an extended holiday. The layout and fittings of this care home lend themselves to a calm and pleasant environment. The staff are responsive and well trained. The activities team are enthusiastic and creative, we and my mother are very happy.
26 February 2024
I'm very pleased with the help, care, support and encouragement that my brother has received. He feels fully accepted for who he is and valued as a person. He feels comfortable and at home at Marham House and your care and support has been a big factor in aiding his recovery from a recent long spell in hospital. We were both very grateful that staff kept in touch with him while he was hospitalised for 5 weeks. Marham House has been a wonderful blessing to us.
08 January 2024
My mother stayed at Marham on a 4 week trial but was given notice to leave after 2 weeks. The reason given was her night shouting for help, which disturbed residents. No effort was made by management to find out the reasons for the shouting i.e speaking to a GP, she was just asked to leave. The care home she is in now have managed to address the problem after only 1 week. It was connected to pain management at night, something Marham could easily have investigated. I'm very disappointed in Marham House as a care home.
10 November 2023
My mother had a month respite care following an operation - she was welcomed into the home and made friends - nothing was too much trouble for the staff. On her return home, she realised that she needed this help and has returned as a permanent resident. The staff made the transition for both her and us in a kind and thoughtful manner. Staff make time to be with the residents and always addressing them by name. Marham House Care Home is clean and welcoming and is a credit to the team working here.