My daughter had a week's respite here. She had an individual 2-bed
modern house to herself with a 24-hour carer and management team next
door. The whole team were kind, compassionate, and supportive toward the
client and family, nothing was too much trouble. The environment was
clean and modern with a small garden. There is a large park at the back
of the home and a nearby local store. All the staff were amenable and
greeted visitors with smiles. There were cameras in the shared areas of
the home which we were informed about and asked if we wanted them off or
on. We felt confident leaving our daughter there. The manager responded
to calls and texts promptly even when not on duty, a lovely, caring,
kind lady. I have marked 1 star less due to a few bits missing from the
home e.g toilet roll holders but the manager organised repairs as soon
as she knew what needed doing. It was never dirty, just needed a stair
vacuum and toilet bleach. Many thanks!
Latest Reviews for Mayfair Care Home
24 October 2024
My daughter had a week's respite here. She had an individual 2-bed
modern house to herself with a 24-hour carer and management team next
door. The whole team were kind, compassionate, and supportive toward the
client and family, nothing was too much trouble. The environment was
clean and modern with a small garden. There is a large park at the back
of the home and a nearby local store. All the staff were amenable and
greeted visitors with smiles. There were cameras in the shared areas of
the home which we were informed about and asked if we wanted them off or
on. We felt confident leaving our daughter there. The manager responded
to calls and texts promptly even when not on duty, a lovely, caring,
kind lady. I have marked 1 star less due to a few bits missing from the
home e.g toilet roll holders but the manager organised repairs as soon
as she knew what needed doing. It was never dirty, just needed a stair
vacuum and toilet bleach. Many thanks!