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79-85 Rosebank Street, Dundee, DD3 6PG
View Full Details of McGonagall HouseLatest Reviews for McGonagall House
24 February 2025
As I've done nursing, this is the cleanest place I have been to, there is not that horrible smell when you walk in, it is nice and fresh. The staff are so friendly and look after your friends and loved ones so well. Always contact with updates and look after you as well as the residents, if I could book in I would.
17 June 2024
I was asked to come to Mcgonagall House by my Doctor. At first, I was reluctant but agreed in the end. It turned out to be the best move I made in years, for being an alcoholic I was on a downward spiral to a quick end. The staff at the house made me welcome and were not judgemental, the rooms are very comfortable with an ensuite wet room, the food is satisfactory and since Enhance Healthcare has been holding the reins, the place has had a remarkable makeover. I have had reviews with my care worker and I look forward to quite a long stay at the house, which now has become my home, and to reside in relative comfort. I have made a remarkable recovery with the help of the staff and management at the house and the security it provides. This journey has taken me 3 years on the 14th of June, and it has been well worth it.
09 January 2023
The more visits I make to the care home, the more I am disappointed by the standards. Tonight, the evening meal was disgusting - cheap frozen fish cakes and watery spaghetti hoops. There was no care taken with the presentation. The previous visit, I witnessed two staff members removing a resident from the lounge, with no warning to the resident and completely against all moving and assisting protocols. It was upsetting to witness. My friend who is a resident eats his meal alone every single evening, in his room with the door closed and there is very little age-appropriate activity for him to engage in. One staff member is very intrusive when I visit and I worry about the resident safety and care standards when there are no visitors present. Staff seemed to change continually and staffing levels appear to be an issue. Would not recommend.
Latest Reviews for McGonagall House
24 February 2025
As I've done nursing, this is the cleanest place I have been to, there is not that horrible smell when you walk in, it is nice and fresh. The staff are so friendly and look after your friends and loved ones so well. Always contact with updates and look after you as well as the residents, if I could book in I would.
17 June 2024
I was asked to come to Mcgonagall House by my Doctor. At first, I was reluctant but agreed in the end. It turned out to be the best move I made in years, for being an alcoholic I was on a downward spiral to a quick end. The staff at the house made me welcome and were not judgemental, the rooms are very comfortable with an ensuite wet room, the food is satisfactory and since Enhance Healthcare has been holding the reins, the place has had a remarkable makeover. I have had reviews with my care worker and I look forward to quite a long stay at the house, which now has become my home, and to reside in relative comfort. I have made a remarkable recovery with the help of the staff and management at the house and the security it provides. This journey has taken me 3 years on the 14th of June, and it has been well worth it.
09 January 2023
The more visits I make to the care home, the more I am disappointed by the standards. Tonight, the evening meal was disgusting - cheap frozen fish cakes and watery spaghetti hoops. There was no care taken with the presentation. The previous visit, I witnessed two staff members removing a resident from the lounge, with no warning to the resident and completely against all moving and assisting protocols. It was upsetting to witness. My friend who is a resident eats his meal alone every single evening, in his room with the door closed and there is very little age-appropriate activity for him to engage in. One staff member is very intrusive when I visit and I worry about the resident safety and care standards when there are no visitors present. Staff seemed to change continually and staffing levels appear to be an issue. Would not recommend.