Submit a Review for Osbern Manor Care Home
26-28 Hoath Lane, Wigmore, Gillingham, ME8 0SW
View Full Details of Osbern Manor Care HomeLatest Reviews for Osbern Manor Care Home
07 March 2025
My dad has been at the care home for a few months. All staff seem friendly and kind, and they offer lots of different activities to the residents. The care home is well looked after, clean and welcoming to visitors and the residents. My dad likes it there and the staff are quite good. Feedback is taken on board but not necessarily acted upon. Its very expensive, but they all are! It's better than the other care home he tried and they do look after their residents.
07 February 2025
My nan has been in respite on end off through the year of 2024 into 2025. We initially had to raise some concerns with management but these were acted on. Reception are always super friendly and helpful. The home itself is beautiful and in a lovely area.
04 February 2025
The care my mum receives is second to none. The staff are amazing. Thank you all.
31 January 2025
The overall experience was outstanding. Dad came in for respite care and I was very anxious about leaving him but the care, food, socialising and service was absolutely brilliant. Dad thoroughly enjoyed being here. I have total confidence that I can go on holiday with peace of mind that Dad is well cared for and safe. I cannot recommend Osbern Manor Care Home enough. Thank you from the bottom of our hearts.
28 January 2025
Dad is in the home after he broke his hip, Client Relations Assistant is great, very efficient and friendly. Dad will become a resident permanently in the near future, all the staff are wonderful, very kind and caring. We cannot thank them enough for all the care given to our Dad.
16 January 2025
Spent 3 weeks in respite care while primary carers were away. I have been in respite in other care home, but none compared to Osbern Manor. I was so well looked after that I am now considering permanent residency here.
16 January 2025
Excellent care for my elderly mother. A spotless and clean care home. Plenty of good staff who go above and beyond and treat the residents as treasured guests. Excellent and informative front of house receptionists, who are kind, caring and spend time talking to the residents in a gentle and happy way. Food is excellent, the decor throughout is of a high standard.
09 December 2024
Osbern Manor boasts a five-star facility, yet the quality of care provided by the staff is disappointing and fails to meet even basic expectations. One would expect that the staff are in this line of work because they genuinely care about nurturing residents and enhancing their quality of life in their final years. However, it often seems that everything is viewed as an inconvenience to them, leading me to believe they may be in the wrong profession. Even down the general pettiness and unprofessionalism from even the most senior members of staff. It's really disappointing to experience. Once the facilities begin to age and lose their initial appeal, there will be little left to recommend it.
03 December 2024
Staff have always been friednly and helpful. The home itself is of a very high standard and clean. It doesn't matter what you ask of any of the staff, they will resolve the matter before you leave. If on the odd occasion, any questions can't be answered, on your next visit someone will be able to help.
16 October 2024
I went to see my friend at Osbern Manor Care Home. They were very friendly, it was a lovely place more like your own home.
04 October 2024
We cannot express how grateful we are to all the staff at Osbern Manor. We were looking for 2 weeks of respite for our loved one who had never experienced respite before, so the whole process was new to us all. From stepping into Osbern Manor back in June to take a look we were blown away with how lovely the whole atmosphere and decor felt. It was like walking into a 5-star hotel. Everyone greeted you and made you feel so welcome. We cannot fault anything and our loved one is happy to return for future stays. All her friends who visited were equally impressed and enjoyed the delicious meal you were able to pre-book. We felt very supported in every step of the process. We highly recommend Osbern Manor, praising all the staff for making everyone feel safe and comfortable in beautiful homely surroundings.
15 August 2024
We cannot rate our whole experience of Osbern Manor, highly enough. We needed a care home to provide a few weeks of respite care for our relative and after viewing Osbern Manor we were completely sold on arranging for our relative to stay here. It is so welcoming, friendly and not at all like a 'care home'. You feel as though you are in a 5* hotel. The care provided for our relative was amazing. She wanted for nothing and will miss her late-night hot chocolate. The rooms are spacious, modern and spotless. She loved the food and the opportunity for her relatives to join her for lunch was perfect. Anyone looking for a care home would be hard-pressed to find somewhere better and we would be more than happy to move in, in the future.
05 July 2024
I was invited to have lunch with friends and family of a resident. I had a 5-star meal served by friendly and efficient staff. I am always greeted by super kind and friendly staff, Thank you for taking great care of my friend who is a resident at Osbern Manor. The facilities are superior and it is always a pleasure to visit my friend and to know how is so well cared for.
03 July 2024
Great place, just opened, really super building, purpose-built, the staff are first-class.
15 May 2024
Osbern Manor is so light and airy and beautiful - like a 5-star hotel. My friend is happy there and well cared for. As a visitor I found the staff to be friendly, welcoming and cheerful. My friend had been struggling at home and it was so nice to see her relaxed and at home and to be able to enjoy a chat and a coffee without any stress.
30 April 2024
From the moment we contacted Osbern Manor regarding care for my elderly parents the team there have been nothing other than exceptional. From the care, attention and support for my parents and our family and even the essential, bureaucratic aspects, the response from everybody has made, what has been a very difficult time, much less onerous for all. The home itself is beautifully appointed and very welcoming and the quality and level of services are more akin to a 5-star hotel. Before my parents were actually admitted, the team did a full assessment of their conditions to establish exactly how they should be treated and accommodated. Even going so far as setting them up in a large double room, with two beds pushed together, as my father (who has vascular dementia and relies on my mum's emotional support), was very stressed by the fact that, under normal circumstances, each resident is assigned their own room and would sleep alone at night (this really was a wonderful gesture).
22 April 2024
My Father has been a resident for a few months now and is receiving fantastic care. The home is lovely, he enjoys being here. The staff are all great and look after all his needs perfectly.
10 April 2024
After a traumatic stay in hospital Dad needed somewhere to build up his strength and confidence. Osbern Manor is perfect, very caring staff who has helped Dad back to his normal self. Cannot thank the staff enough. The actual home is beautiful also.
09 April 2024
Very nice and friendly setting. Beautiful home. Lots of amenities. The staff are very caring and helpful. Grandad seems very happy. Very clean. I would recommend the home to all.
28 March 2024
I am so pleased that I found this care home to look after my wife who is suffering from dementia. The design and comfort are outstanding, as well as the highly efficient staff. I would thoroughly recommend a visit if you are seeking a special home for your loved one.
Latest Reviews for Osbern Manor Care Home
07 March 2025
My dad has been at the care home for a few months. All staff seem friendly and kind, and they offer lots of different activities to the residents. The care home is well looked after, clean and welcoming to visitors and the residents. My dad likes it there and the staff are quite good. Feedback is taken on board but not necessarily acted upon. Its very expensive, but they all are! It's better than the other care home he tried and they do look after their residents.
07 February 2025
My nan has been in respite on end off through the year of 2024 into 2025. We initially had to raise some concerns with management but these were acted on. Reception are always super friendly and helpful. The home itself is beautiful and in a lovely area.
04 February 2025
The care my mum receives is second to none. The staff are amazing. Thank you all.
31 January 2025
The overall experience was outstanding. Dad came in for respite care and I was very anxious about leaving him but the care, food, socialising and service was absolutely brilliant. Dad thoroughly enjoyed being here. I have total confidence that I can go on holiday with peace of mind that Dad is well cared for and safe. I cannot recommend Osbern Manor Care Home enough. Thank you from the bottom of our hearts.
28 January 2025
Dad is in the home after he broke his hip, Client Relations Assistant is great, very efficient and friendly. Dad will become a resident permanently in the near future, all the staff are wonderful, very kind and caring. We cannot thank them enough for all the care given to our Dad.
16 January 2025
Spent 3 weeks in respite care while primary carers were away. I have been in respite in other care home, but none compared to Osbern Manor. I was so well looked after that I am now considering permanent residency here.
16 January 2025
Excellent care for my elderly mother. A spotless and clean care home. Plenty of good staff who go above and beyond and treat the residents as treasured guests. Excellent and informative front of house receptionists, who are kind, caring and spend time talking to the residents in a gentle and happy way. Food is excellent, the decor throughout is of a high standard.
09 December 2024
Osbern Manor boasts a five-star facility, yet the quality of care provided by the staff is disappointing and fails to meet even basic expectations. One would expect that the staff are in this line of work because they genuinely care about nurturing residents and enhancing their quality of life in their final years. However, it often seems that everything is viewed as an inconvenience to them, leading me to believe they may be in the wrong profession. Even down the general pettiness and unprofessionalism from even the most senior members of staff. It's really disappointing to experience. Once the facilities begin to age and lose their initial appeal, there will be little left to recommend it.
03 December 2024
Staff have always been friednly and helpful. The home itself is of a very high standard and clean. It doesn't matter what you ask of any of the staff, they will resolve the matter before you leave. If on the odd occasion, any questions can't be answered, on your next visit someone will be able to help.
16 October 2024
I went to see my friend at Osbern Manor Care Home. They were very friendly, it was a lovely place more like your own home.
04 October 2024
We cannot express how grateful we are to all the staff at Osbern Manor. We were looking for 2 weeks of respite for our loved one who had never experienced respite before, so the whole process was new to us all. From stepping into Osbern Manor back in June to take a look we were blown away with how lovely the whole atmosphere and decor felt. It was like walking into a 5-star hotel. Everyone greeted you and made you feel so welcome. We cannot fault anything and our loved one is happy to return for future stays. All her friends who visited were equally impressed and enjoyed the delicious meal you were able to pre-book. We felt very supported in every step of the process. We highly recommend Osbern Manor, praising all the staff for making everyone feel safe and comfortable in beautiful homely surroundings.
15 August 2024
We cannot rate our whole experience of Osbern Manor, highly enough. We needed a care home to provide a few weeks of respite care for our relative and after viewing Osbern Manor we were completely sold on arranging for our relative to stay here. It is so welcoming, friendly and not at all like a 'care home'. You feel as though you are in a 5* hotel. The care provided for our relative was amazing. She wanted for nothing and will miss her late-night hot chocolate. The rooms are spacious, modern and spotless. She loved the food and the opportunity for her relatives to join her for lunch was perfect. Anyone looking for a care home would be hard-pressed to find somewhere better and we would be more than happy to move in, in the future.
05 July 2024
I was invited to have lunch with friends and family of a resident. I had a 5-star meal served by friendly and efficient staff. I am always greeted by super kind and friendly staff, Thank you for taking great care of my friend who is a resident at Osbern Manor. The facilities are superior and it is always a pleasure to visit my friend and to know how is so well cared for.
03 July 2024
Great place, just opened, really super building, purpose-built, the staff are first-class.
15 May 2024
Osbern Manor is so light and airy and beautiful - like a 5-star hotel. My friend is happy there and well cared for. As a visitor I found the staff to be friendly, welcoming and cheerful. My friend had been struggling at home and it was so nice to see her relaxed and at home and to be able to enjoy a chat and a coffee without any stress.
30 April 2024
From the moment we contacted Osbern Manor regarding care for my elderly parents the team there have been nothing other than exceptional. From the care, attention and support for my parents and our family and even the essential, bureaucratic aspects, the response from everybody has made, what has been a very difficult time, much less onerous for all. The home itself is beautifully appointed and very welcoming and the quality and level of services are more akin to a 5-star hotel. Before my parents were actually admitted, the team did a full assessment of their conditions to establish exactly how they should be treated and accommodated. Even going so far as setting them up in a large double room, with two beds pushed together, as my father (who has vascular dementia and relies on my mum's emotional support), was very stressed by the fact that, under normal circumstances, each resident is assigned their own room and would sleep alone at night (this really was a wonderful gesture).
22 April 2024
My Father has been a resident for a few months now and is receiving fantastic care. The home is lovely, he enjoys being here. The staff are all great and look after all his needs perfectly.
10 April 2024
After a traumatic stay in hospital Dad needed somewhere to build up his strength and confidence. Osbern Manor is perfect, very caring staff who has helped Dad back to his normal self. Cannot thank the staff enough. The actual home is beautiful also.
09 April 2024
Very nice and friendly setting. Beautiful home. Lots of amenities. The staff are very caring and helpful. Grandad seems very happy. Very clean. I would recommend the home to all.
28 March 2024
I am so pleased that I found this care home to look after my wife who is suffering from dementia. The design and comfort are outstanding, as well as the highly efficient staff. I would thoroughly recommend a visit if you are seeking a special home for your loved one.