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Westall Street, Shinfield, Reading, RG2 9AU
View Full Details of Parsons GrangeLatest Reviews for Parsons Grange
07 March 2025
The support we received to facilitate moving my mother to the home was brilliant. The care team are really proactive and I know that she is being really well looked after. A lovely friendly environment with plenty to do. The staff are really welcoming and responsive to requests.
12 February 2025
As a family we were very unsure as to how Dad would settle into a care home. His stroke and Alzheimers left him unable to communicate very well and he was very depressed. Since moving into Parsons Grange he has found his smile, laugh and voice again. He is now calm and peaceful and often says "ooo it's very nice here isn't it". All of the staff are lovely, friendly and approachable and the whole place has a lovely atmosphere about it. We visit Dad whenever we are able and we all really enjoy a cup of tea and cake/pastry in the cafe area. The activities ladies work really hard to make sure everyone has an opportunity to join in with different activities or trips out. The choice and quality of food looks great too. So pleased we chose Parsons Grange for our lovely Dad.
11 December 2024
This is the most beautiful care home I have ever visited and the staff create a relaxing environment- regardless of their hard work they always appear relaxed. I have worked in a variety of styles of care homes and this home exceeds all standards and expectations I had previously for care facilities.
27 November 2024
A particular member of staff was very helpful today, she helped us do some paperwork and reassured us, that my dad was in the right place. My dad is very settled and happy there. Very helpful staff. There are always activities for them to do and lovely places to sit and have a cuppa with loved ones.
22 November 2024
My elderly mother moved to Parsons Grange following the death of my father and a subsequent hospital admission. It was a major change for her moving to a new area and a new way of living. She was very anxious and at times confused. Mum was initially in the nursing section (staff did a great job in helping blisters on her legs heal) but then moved to residential where she has benefited from a more social environment. The staff have been great at providing reassurance and trying to engage her with activities- she particularly enjoys it when the children come in. Most of the staff are very caring and take time to chat with Mum. Visiting has been a pleasure and I have been welcomed when joining in activities with Mum, sometimes staying for lunch. Mum is gradually adjusting, making friends and physically getting stronger. It was a big decision to move Mum from her beloved seaside home to be nearer family, the care given at PG has reassured us that this is the right place for Mum now.
21 November 2024
Parsons Grange is excellent in every way. My partner was a resident in Parsons and received such good care, especially end of life. All the staff were so kind, thoughtful and caring. We could not have wished for better care. Not only did they take excellent care of him but they really looked after me and my daughter. The Customer Relations Manager was exceptional and still is. I now volunteer at Parsons, which I love.
20 November 2024
My mother has been at Parsons Grange for nine months, in Hardy suite. She is settled and happy and joins in with many activities in the home. The staff are excellent. They care for her so well and always with kindness and a friendly smile. Nothing is too much trouble. I asked my mother what she thought of Parsons Grange and her immediate response was 'brilliant!'. The meals are delicious and varied and the lifestyle team work hard to provide a range of different activities both in the home and on trips out. She has been on several trips including a visit to the indoor greenhouse tropical rainforest and a day trip to the seaside. The staff liaise closely with the family and any worries or concerns are dealt with promptly. Parsons Grange is a relatively new purpose-built home so accessibility to all parts of the home is easy. It has a delightful garden used extensively for activities and enjoying sunny weather. Finally, every time I visit the home, our decision to choose Parsons Grange is reaffirmed.
19 November 2024
Parsons Grange is all that I would want for my Mum and more than I expected. Having researched more than a dozen nursing homes in Berkshire, we settled on Parsons Grange following an initial meeting and tour with the Customer Relationship Manager, when I was struck by the care and genuine interest that she showed for our situation despite not yet having met Mum. That warmth has been mirrored by all of the staff in the home, from senior nurses to carers and activities and maintenance staff, and has not diminished over the 3 months that Mum has lived there. Everyone engages in such a special way with the residents. The environment and furnishings are lovely and the home is well maintained. Food is of a high standard with nutritious 3-course meals offered twice a day as well as a cooked breakfast. There is a range of daily activities for those who wish to join. Staff are vigilant and I feel reassured that Mum is safe and her medical and emotional needs are well met. Highly recommended!
15 November 2024
Mum has been at Parsons Grange for nearly 2 years. Her sister is a recent resident at another Care UK home in Newbury. Both have dementia and have not seen each other for a year. I wanted to express our thanks for the incredible effort and care you put into arranging the visit for Mum to see her sister in another Care UK home based in Newbury on her birthday. The staff at both homes went above and beyond our expectations, making the entire experience very special. The joy on their faces when they reunited was priceless, and it was a moment we will cherish forever. Special thanks to two carers in particular for your dedication and kindness that made a significant difference in making it such a special day and the very many others that helped support. Thank you once again for your exceptional care and for making this special visit possible. Warm regards.
12 November 2024
My Mum has been a resident of Parsons Grange for well over 2 years now. She has Alzheimer's and needs constant care. I have found all of the staff at Parsons Grange throughout this time to be very friendly, patient, caring, and welcoming. My Mum is comfortable and content in her surroundings and it gives me great peace of mind to know she is consistently well looked after. The rooms and lounge where most of her time is spent are very nicely furnished, her room is a good size, light and airy, and with a good ensuite toilet and shower. I would have no hesitation in recommending Parsons Grange as a safe, caring place for a loved one.
30 September 2024
My husband has Alzheimer's disease and has been a resident of Parsons Grange for nearly 2 years. The care he receives there is very good and all the staff there are excellent. I always feel welcomed as a visitor and my husband is happy and settled.
30 September 2024
My husband went to Parsons Grange this August for 2 weeks respite care. I was very apprehensive as we had a bad experience 2 years ago at a different care home. The experience at Parsons was totally different, the staff were so caring and helpful, a lovely atmosphere where I felt happy to leave my husband while I went for a holiday. I would highly recommend the place, everyone is made to feel at ease and welcomed.
30 September 2024
A very positive initial visit. A lot of effort was made to help my neighbour to settle into the home. I was regularly contacted regarding my neighbour's care and kept informed of her situation. When visiting the staff were always polite and helpful, always willing to listen to and help my neighbour to participate in the daily activities. My neighbour required some regular nursing care which has definitely helped improve the condition of her legs which have been a problem for some time. On a recent visit my neighbour looked extremely well and was in good spirit having just had her hair done.
30 September 2024
Our mother had a four-month respite stay at Parsons Grange earlier this year as she was in a really bad place after the death of our father, the improvement we saw in her was almost instant and quite pronounced. The staff were so friendly and attentive that she felt right at home from the first couple of days. Mum said that she enjoyed the food and her room was always clean and cared for.
19 August 2024
My experience of Parsons Grange care home since August 2023 to date is the most caring home I've been in, as soon as you walk through the door the friendly atmosphere and comfort feel the air with love. The team leaders know every aspect of their job, the carers care and all the other staff have a special and kind responsibility to the residents and care home itself. I would recommend Parsons Grange for permanent care and/or respite.
15 August 2024
Dad has been a resident in Parsons Grange since 2021 and he is really happy and settled there. The staff are all very caring and friendly, both towards Dad as well as relatives when we visit. We have always been made particularly welcome by the customer relationship manager who is always friendly, professional and more than willing to listen to and act upon any concerns. It is lovely that she is never too busy interact with the residents when she sees them. Dad enjoys the activities and all the staff always say hello to him when we are there visiting. It was lovely to see the residents enjoying the recent D-Day commemoration barbecue. Our children are always made welcome, too, which makes it easier for them to see Grandad.
13 August 2024
I am a great supporter of Parsons Grange since I believe it has an outstanding team of very dedicated staff. I have seen staff members go above and beyond so many times and it is more than a job to them. I think the best compliment I can give is, to me it had an atmosphere like a big extended family. Parsons Grange is not perfect but what family is! I would not hesitate to recommend it to anyone outside of my family and it has changed my opinion of what care can be like with the right people.
09 August 2024
From my first visit to Parsons Grange, when I turned up completely unannounced and was greeted with such a warm welcome from the Customer Relations Manager as if they had been expecting me, it just felt 'right' and I knew that it was the perfect place for my 88-year-old Mum. I had looked at multiple other care homes in the area so had plenty to compare it to, and I can honestly say that it was one of the best decisions we made. It helped that it was 100% my Mum's choice to go into a care home - she just gave me the task of choosing which one - and I am so glad that I chose Parsons Grange. The staff here are truly amazing! Nothing is too much trouble and the support, love and care that they showed to my Mum while she was a resident was second to none, not only the carers (who are fab) but the entire team. I feel privileged that my Mum got to spend time in this amazing care home surrounded by exceptional people who don't mind going the extra mile.
06 August 2024
My mother had been a resident at the home for some 18 months and throughout that time received the very best of care. No matter was too small for the staff to take care of and every interaction with the outstanding Customer Care Manager was handled professionally, with the utmost care and concern. The home and its facilities, including residents' rooms, communal lounges and restaurants, were excellent and I was content that my mother was receiving the very best of care. I would have no hesitation in recommending Parsons Grange to anyone seeking a safe and friendly environment for the care of a family member.
05 June 2024
We feel our dad is well looked after and cared for. He is very happy and the staff keep him busy with activities. The home is kept very clean and the food is excellent and the staff are very helpful if we have a problem.
Latest Reviews for Parsons Grange
07 March 2025
The support we received to facilitate moving my mother to the home was brilliant. The care team are really proactive and I know that she is being really well looked after. A lovely friendly environment with plenty to do. The staff are really welcoming and responsive to requests.
12 February 2025
As a family we were very unsure as to how Dad would settle into a care home. His stroke and Alzheimers left him unable to communicate very well and he was very depressed. Since moving into Parsons Grange he has found his smile, laugh and voice again. He is now calm and peaceful and often says "ooo it's very nice here isn't it". All of the staff are lovely, friendly and approachable and the whole place has a lovely atmosphere about it. We visit Dad whenever we are able and we all really enjoy a cup of tea and cake/pastry in the cafe area. The activities ladies work really hard to make sure everyone has an opportunity to join in with different activities or trips out. The choice and quality of food looks great too. So pleased we chose Parsons Grange for our lovely Dad.
11 December 2024
This is the most beautiful care home I have ever visited and the staff create a relaxing environment- regardless of their hard work they always appear relaxed. I have worked in a variety of styles of care homes and this home exceeds all standards and expectations I had previously for care facilities.
27 November 2024
A particular member of staff was very helpful today, she helped us do some paperwork and reassured us, that my dad was in the right place. My dad is very settled and happy there. Very helpful staff. There are always activities for them to do and lovely places to sit and have a cuppa with loved ones.
22 November 2024
My elderly mother moved to Parsons Grange following the death of my father and a subsequent hospital admission. It was a major change for her moving to a new area and a new way of living. She was very anxious and at times confused. Mum was initially in the nursing section (staff did a great job in helping blisters on her legs heal) but then moved to residential where she has benefited from a more social environment. The staff have been great at providing reassurance and trying to engage her with activities- she particularly enjoys it when the children come in. Most of the staff are very caring and take time to chat with Mum. Visiting has been a pleasure and I have been welcomed when joining in activities with Mum, sometimes staying for lunch. Mum is gradually adjusting, making friends and physically getting stronger. It was a big decision to move Mum from her beloved seaside home to be nearer family, the care given at PG has reassured us that this is the right place for Mum now.
21 November 2024
Parsons Grange is excellent in every way. My partner was a resident in Parsons and received such good care, especially end of life. All the staff were so kind, thoughtful and caring. We could not have wished for better care. Not only did they take excellent care of him but they really looked after me and my daughter. The Customer Relations Manager was exceptional and still is. I now volunteer at Parsons, which I love.
20 November 2024
My mother has been at Parsons Grange for nine months, in Hardy suite. She is settled and happy and joins in with many activities in the home. The staff are excellent. They care for her so well and always with kindness and a friendly smile. Nothing is too much trouble. I asked my mother what she thought of Parsons Grange and her immediate response was 'brilliant!'. The meals are delicious and varied and the lifestyle team work hard to provide a range of different activities both in the home and on trips out. She has been on several trips including a visit to the indoor greenhouse tropical rainforest and a day trip to the seaside. The staff liaise closely with the family and any worries or concerns are dealt with promptly. Parsons Grange is a relatively new purpose-built home so accessibility to all parts of the home is easy. It has a delightful garden used extensively for activities and enjoying sunny weather. Finally, every time I visit the home, our decision to choose Parsons Grange is reaffirmed.
19 November 2024
Parsons Grange is all that I would want for my Mum and more than I expected. Having researched more than a dozen nursing homes in Berkshire, we settled on Parsons Grange following an initial meeting and tour with the Customer Relationship Manager, when I was struck by the care and genuine interest that she showed for our situation despite not yet having met Mum. That warmth has been mirrored by all of the staff in the home, from senior nurses to carers and activities and maintenance staff, and has not diminished over the 3 months that Mum has lived there. Everyone engages in such a special way with the residents. The environment and furnishings are lovely and the home is well maintained. Food is of a high standard with nutritious 3-course meals offered twice a day as well as a cooked breakfast. There is a range of daily activities for those who wish to join. Staff are vigilant and I feel reassured that Mum is safe and her medical and emotional needs are well met. Highly recommended!
15 November 2024
Mum has been at Parsons Grange for nearly 2 years. Her sister is a recent resident at another Care UK home in Newbury. Both have dementia and have not seen each other for a year. I wanted to express our thanks for the incredible effort and care you put into arranging the visit for Mum to see her sister in another Care UK home based in Newbury on her birthday. The staff at both homes went above and beyond our expectations, making the entire experience very special. The joy on their faces when they reunited was priceless, and it was a moment we will cherish forever. Special thanks to two carers in particular for your dedication and kindness that made a significant difference in making it such a special day and the very many others that helped support. Thank you once again for your exceptional care and for making this special visit possible. Warm regards.
12 November 2024
My Mum has been a resident of Parsons Grange for well over 2 years now. She has Alzheimer's and needs constant care. I have found all of the staff at Parsons Grange throughout this time to be very friendly, patient, caring, and welcoming. My Mum is comfortable and content in her surroundings and it gives me great peace of mind to know she is consistently well looked after. The rooms and lounge where most of her time is spent are very nicely furnished, her room is a good size, light and airy, and with a good ensuite toilet and shower. I would have no hesitation in recommending Parsons Grange as a safe, caring place for a loved one.
30 September 2024
My husband has Alzheimer's disease and has been a resident of Parsons Grange for nearly 2 years. The care he receives there is very good and all the staff there are excellent. I always feel welcomed as a visitor and my husband is happy and settled.
30 September 2024
My husband went to Parsons Grange this August for 2 weeks respite care. I was very apprehensive as we had a bad experience 2 years ago at a different care home. The experience at Parsons was totally different, the staff were so caring and helpful, a lovely atmosphere where I felt happy to leave my husband while I went for a holiday. I would highly recommend the place, everyone is made to feel at ease and welcomed.
30 September 2024
A very positive initial visit. A lot of effort was made to help my neighbour to settle into the home. I was regularly contacted regarding my neighbour's care and kept informed of her situation. When visiting the staff were always polite and helpful, always willing to listen to and help my neighbour to participate in the daily activities. My neighbour required some regular nursing care which has definitely helped improve the condition of her legs which have been a problem for some time. On a recent visit my neighbour looked extremely well and was in good spirit having just had her hair done.
30 September 2024
Our mother had a four-month respite stay at Parsons Grange earlier this year as she was in a really bad place after the death of our father, the improvement we saw in her was almost instant and quite pronounced. The staff were so friendly and attentive that she felt right at home from the first couple of days. Mum said that she enjoyed the food and her room was always clean and cared for.
19 August 2024
My experience of Parsons Grange care home since August 2023 to date is the most caring home I've been in, as soon as you walk through the door the friendly atmosphere and comfort feel the air with love. The team leaders know every aspect of their job, the carers care and all the other staff have a special and kind responsibility to the residents and care home itself. I would recommend Parsons Grange for permanent care and/or respite.
15 August 2024
Dad has been a resident in Parsons Grange since 2021 and he is really happy and settled there. The staff are all very caring and friendly, both towards Dad as well as relatives when we visit. We have always been made particularly welcome by the customer relationship manager who is always friendly, professional and more than willing to listen to and act upon any concerns. It is lovely that she is never too busy interact with the residents when she sees them. Dad enjoys the activities and all the staff always say hello to him when we are there visiting. It was lovely to see the residents enjoying the recent D-Day commemoration barbecue. Our children are always made welcome, too, which makes it easier for them to see Grandad.
13 August 2024
I am a great supporter of Parsons Grange since I believe it has an outstanding team of very dedicated staff. I have seen staff members go above and beyond so many times and it is more than a job to them. I think the best compliment I can give is, to me it had an atmosphere like a big extended family. Parsons Grange is not perfect but what family is! I would not hesitate to recommend it to anyone outside of my family and it has changed my opinion of what care can be like with the right people.
09 August 2024
From my first visit to Parsons Grange, when I turned up completely unannounced and was greeted with such a warm welcome from the Customer Relations Manager as if they had been expecting me, it just felt 'right' and I knew that it was the perfect place for my 88-year-old Mum. I had looked at multiple other care homes in the area so had plenty to compare it to, and I can honestly say that it was one of the best decisions we made. It helped that it was 100% my Mum's choice to go into a care home - she just gave me the task of choosing which one - and I am so glad that I chose Parsons Grange. The staff here are truly amazing! Nothing is too much trouble and the support, love and care that they showed to my Mum while she was a resident was second to none, not only the carers (who are fab) but the entire team. I feel privileged that my Mum got to spend time in this amazing care home surrounded by exceptional people who don't mind going the extra mile.
06 August 2024
My mother had been a resident at the home for some 18 months and throughout that time received the very best of care. No matter was too small for the staff to take care of and every interaction with the outstanding Customer Care Manager was handled professionally, with the utmost care and concern. The home and its facilities, including residents' rooms, communal lounges and restaurants, were excellent and I was content that my mother was receiving the very best of care. I would have no hesitation in recommending Parsons Grange to anyone seeking a safe and friendly environment for the care of a family member.
05 June 2024
We feel our dad is well looked after and cared for. He is very happy and the staff keep him busy with activities. The home is kept very clean and the food is excellent and the staff are very helpful if we have a problem.