Submit a Review for Pine Martin Grange Care Home
Sandford Road, Sandford, Wareham, BH20 7AJ
View Full Details of Pine Martin Grange Care HomeLatest Reviews for Pine Martin Grange Care Home
16 October 2024
My husband needed urgent respite care after a long stay in hospital. The management team at Dormy Care found him a room at Pine Martin Grange, and within a few days he was there, it was amazing! From the first day, my husband completely felt at home. The facilities are like being in a five-star hotel, the food is excellent. My husband has a rare neurological condition and within a couple of days, all the staff had been trained to understand his needs. We were very impressed with the knowledge of the nursing staff. All the staff are just lovely, caring and supportive. He really enjoyed the physio sessions that he had twice a week in the gym. He even had a trip to the beach for ice cream. Thank you all at Pine Martin Grange.
29 August 2024
I am so relieved that my mum has found Pine Martin Grange as her new home. The staff have been amazing, settling her in and ensuring that she is comfortable. Her room is very clean and bright with a lovely view out onto a beautiful patio/garden. The food is excellent. Activities are organised both morning and afternoon by amazing staff. The manager is approvable and efficient. All carers/nurses/catering/activity staff are brilliant. Thoroughly recommend!
05 July 2024
This care home is very well appointed and comfortable but expensive if you do not need nursing as in my care after an operation to recover. The staff are very helpful and good, looking after people with all sorts of ailments.
04 July 2024
I stayed for a respite stay and everything was great.
04 July 2024
Excellent all round. My husband enjoyed his stay.
28 June 2024
My Aunt was at Pine Marten for what turned out to be a brief stay. On the day that she was admitted, I came away wishing that we had made the arrangements sooner. That impression only increased over the time that she was there. I live 160 miles from the home and they phoned me at home to update me on her progress. When I came back a week later I ended up staying for over 24 hours and I was made to feel so welcome and cared for and I was only a visitor! I really do wish that my aunt had been better able to experience/be aware of the care at Pine Marten for a lot longer. I sat in my aunt's room for a lot of that 24 hours and the frequency of visits by care assistants and nurses and, almost as importantly, their attitude, was excellent. If I had other relatives locally in need of care then I would put Pine Marten top of a list of ones that I would look at to recommend/arrange.
25 July 2023
There is no doubt that this home has all the bells and whistles of a newly appointed care home. However, the needs for dementia patients were sadly lacking. My father was in the home for approximately six months. As a family we were repeatedly going in and having to clear up after my Dad's mishaps; from literally wiping excrement walked across the carpet, to regularly cleaning his bathroom, to getting him in a shower. He got a nasty eye infection from repeatedly rubbing his eye with dirty fingernails. Admittedly my father was not the easiest of patients. As a result, he was drugged up to the eyeballs to keep him quiet. Since moving him to a different home we have been able to take him off this medication and he is much happier and calmer. In conclusion, I would say that choose carefully if your loved one is in need of a lot of care. This home will leave too many of their patients unattended for too long. I'm assuming much of it is due to too high a patient ratio to staff numbers.
30 January 2023
The staff take good care of my sister. They facilitate her care with the agencies outside of the home. They communicate with me on a regular basis. Overall I find a well-run caring home. The atmosphere is very pleasant.
27 January 2023
I am delighted with the care Mum is receiving at Pine Martin. The staff are very caring and supportive. Mum has settled well into her new home. Visitors are always made welcome. I couldn't ask for more for Mum.
26 January 2023
My mum and dad have settled well into Pine Martin Grange. The manager is very approachable and deals with any queries quickly and efficiently. Despite the challenges with staffing throughout the healthcare sector, staff at Pine Martin Grange are thoughtful and kind and Mum and Dad always look clean and tidy and well cared for.
26 January 2023
Very pleased. Mum is safe, clean, fed, warm and treated with dignity. Management/staff are very approachable and professional. Record keeping is excellent. Residents are known. Find it a little disconcerting that residents can enter each other's rooms when doors are closed. Overall very pleased to have found Pine Martin Grange for Mum.
26 January 2023
My sister has complex medical needs but is younger than most residents in the home. The team have worked hard to make her feel at home. They are lovely people and the home is a pleasant environment for her and her visitors.
26 January 2023
The staff at Pine Martin Grange are absolutely wonderful with Mum and she is well cared for, safe and happy. The facilities and activities are second to none and as a family member of a resident, I feel listened to and welcome.
26 January 2023
My dad has been a resident at Pine Martin for about 18 months. We decided to move him there after trying live-in carers and respite homes where he lived which did not compare with Pine Martin Grange. Dad is type 1 diabetic and not the easiest of characters to manage but we are very happy with the home and the care it provides. He has a lovely room, can take part in planned activities as he wishes and enjoys very good food. In particular, the care and nursing he receives and the positive, approachable attitude of all the staff is of a very high standard, very reassuring and appreciated. The team have managed the challenges of Covid very well and now the worst is hopefully past, it will be good for the residents such as Dad to be taken out and about, for a change of scene. Thanks to everyone there for providing such a good quality of life for a 93-year-old!
30 June 2022
The management and staff at Pine Martin Grange made great efforts to help my mother settle in when she moved in as a permanent resident after the painful decision to leave her home of 35 years. The food, surroundings and facilities are exemplary. It was a difficult journey for Mum as she's suffered issues with her health and well being but the support and care from the Pine Martin team has been tremendous.
30 June 2022
Pine Marten Grange could not have done more for my mother during her respite stay. They were attentive, thoughtful, efficient and kind. The facilities are excellent and the place has a real feeling of home about it.
30 June 2022
My aunt seems happy with the care she is receiving. When I’m there the staff are very caring and treat her with respect as an individual. However, I do feel that the floor my aunt is on is understaffed. There have been two occasions when her hearing aids weren’t in. It makes such a difference if she can hear better. Also her dental plate with several teeth on it was lost. She would never remove it herself in the day which leads me to believe it wasn’t put away properly at night.
30 June 2022
Thank you to the kind care staff who looked after my Mum in her final months. It was a difficult time for the family and my Mum but kindness goes a long way at such times. Thank you Pine Martin Grange.
27 June 2022
My mum ended up on Pine Martin Grange after several months in hospital. All the staff were warm and welcoming and the atmosphere was lovely. They welcomed my dad and family with open arms and we could not have wished for a better place for her final few weeks.
12 June 2022
All of the staff are lovely; they all seem to go above and beyond to make my mother settle in. The room is so nice and clean. Knowing that my mother is being well cared for is a huge relief for her family. I definitely recommend Pine Martin Grange; it is excellent.
Latest Reviews for Pine Martin Grange Care Home
16 October 2024
My husband needed urgent respite care after a long stay in hospital. The management team at Dormy Care found him a room at Pine Martin Grange, and within a few days he was there, it was amazing! From the first day, my husband completely felt at home. The facilities are like being in a five-star hotel, the food is excellent. My husband has a rare neurological condition and within a couple of days, all the staff had been trained to understand his needs. We were very impressed with the knowledge of the nursing staff. All the staff are just lovely, caring and supportive. He really enjoyed the physio sessions that he had twice a week in the gym. He even had a trip to the beach for ice cream. Thank you all at Pine Martin Grange.
29 August 2024
I am so relieved that my mum has found Pine Martin Grange as her new home. The staff have been amazing, settling her in and ensuring that she is comfortable. Her room is very clean and bright with a lovely view out onto a beautiful patio/garden. The food is excellent. Activities are organised both morning and afternoon by amazing staff. The manager is approvable and efficient. All carers/nurses/catering/activity staff are brilliant. Thoroughly recommend!
05 July 2024
This care home is very well appointed and comfortable but expensive if you do not need nursing as in my care after an operation to recover. The staff are very helpful and good, looking after people with all sorts of ailments.
04 July 2024
I stayed for a respite stay and everything was great.
04 July 2024
Excellent all round. My husband enjoyed his stay.
28 June 2024
My Aunt was at Pine Marten for what turned out to be a brief stay. On the day that she was admitted, I came away wishing that we had made the arrangements sooner. That impression only increased over the time that she was there. I live 160 miles from the home and they phoned me at home to update me on her progress. When I came back a week later I ended up staying for over 24 hours and I was made to feel so welcome and cared for and I was only a visitor! I really do wish that my aunt had been better able to experience/be aware of the care at Pine Marten for a lot longer. I sat in my aunt's room for a lot of that 24 hours and the frequency of visits by care assistants and nurses and, almost as importantly, their attitude, was excellent. If I had other relatives locally in need of care then I would put Pine Marten top of a list of ones that I would look at to recommend/arrange.
25 July 2023
There is no doubt that this home has all the bells and whistles of a newly appointed care home. However, the needs for dementia patients were sadly lacking. My father was in the home for approximately six months. As a family we were repeatedly going in and having to clear up after my Dad's mishaps; from literally wiping excrement walked across the carpet, to regularly cleaning his bathroom, to getting him in a shower. He got a nasty eye infection from repeatedly rubbing his eye with dirty fingernails. Admittedly my father was not the easiest of patients. As a result, he was drugged up to the eyeballs to keep him quiet. Since moving him to a different home we have been able to take him off this medication and he is much happier and calmer. In conclusion, I would say that choose carefully if your loved one is in need of a lot of care. This home will leave too many of their patients unattended for too long. I'm assuming much of it is due to too high a patient ratio to staff numbers.
30 January 2023
The staff take good care of my sister. They facilitate her care with the agencies outside of the home. They communicate with me on a regular basis. Overall I find a well-run caring home. The atmosphere is very pleasant.
27 January 2023
I am delighted with the care Mum is receiving at Pine Martin. The staff are very caring and supportive. Mum has settled well into her new home. Visitors are always made welcome. I couldn't ask for more for Mum.
26 January 2023
My mum and dad have settled well into Pine Martin Grange. The manager is very approachable and deals with any queries quickly and efficiently. Despite the challenges with staffing throughout the healthcare sector, staff at Pine Martin Grange are thoughtful and kind and Mum and Dad always look clean and tidy and well cared for.
26 January 2023
Very pleased. Mum is safe, clean, fed, warm and treated with dignity. Management/staff are very approachable and professional. Record keeping is excellent. Residents are known. Find it a little disconcerting that residents can enter each other's rooms when doors are closed. Overall very pleased to have found Pine Martin Grange for Mum.
26 January 2023
My sister has complex medical needs but is younger than most residents in the home. The team have worked hard to make her feel at home. They are lovely people and the home is a pleasant environment for her and her visitors.
26 January 2023
The staff at Pine Martin Grange are absolutely wonderful with Mum and she is well cared for, safe and happy. The facilities and activities are second to none and as a family member of a resident, I feel listened to and welcome.
26 January 2023
My dad has been a resident at Pine Martin for about 18 months. We decided to move him there after trying live-in carers and respite homes where he lived which did not compare with Pine Martin Grange. Dad is type 1 diabetic and not the easiest of characters to manage but we are very happy with the home and the care it provides. He has a lovely room, can take part in planned activities as he wishes and enjoys very good food. In particular, the care and nursing he receives and the positive, approachable attitude of all the staff is of a very high standard, very reassuring and appreciated. The team have managed the challenges of Covid very well and now the worst is hopefully past, it will be good for the residents such as Dad to be taken out and about, for a change of scene. Thanks to everyone there for providing such a good quality of life for a 93-year-old!
30 June 2022
The management and staff at Pine Martin Grange made great efforts to help my mother settle in when she moved in as a permanent resident after the painful decision to leave her home of 35 years. The food, surroundings and facilities are exemplary. It was a difficult journey for Mum as she's suffered issues with her health and well being but the support and care from the Pine Martin team has been tremendous.
30 June 2022
Pine Marten Grange could not have done more for my mother during her respite stay. They were attentive, thoughtful, efficient and kind. The facilities are excellent and the place has a real feeling of home about it.
30 June 2022
My aunt seems happy with the care she is receiving. When I’m there the staff are very caring and treat her with respect as an individual. However, I do feel that the floor my aunt is on is understaffed. There have been two occasions when her hearing aids weren’t in. It makes such a difference if she can hear better. Also her dental plate with several teeth on it was lost. She would never remove it herself in the day which leads me to believe it wasn’t put away properly at night.
30 June 2022
Thank you to the kind care staff who looked after my Mum in her final months. It was a difficult time for the family and my Mum but kindness goes a long way at such times. Thank you Pine Martin Grange.
27 June 2022
My mum ended up on Pine Martin Grange after several months in hospital. All the staff were warm and welcoming and the atmosphere was lovely. They welcomed my dad and family with open arms and we could not have wished for a better place for her final few weeks.
12 June 2022
All of the staff are lovely; they all seem to go above and beyond to make my mother settle in. The room is so nice and clean. Knowing that my mother is being well cared for is a huge relief for her family. I definitely recommend Pine Martin Grange; it is excellent.