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Lavender Fields Care Village Ltd, Feoffee Common Lane, Barmby Moor, York, YO42 4AF
View Full Details of Provence HouseLatest Reviews for Provence House
20 January 2025
My father received loving care at Provence House - Lavender Fields, nothing was too much trouble. The facilities are superb akin to a first class hotel.
22 December 2024
What a breath of fresh air, at last a home designed specifically around the needs of residents but still feeling like a home. Attention has been given to people living with dementia, from good signage to bold colours demarcating various areas of the home, doorways look like doorways, not holes in the wall, natural light floods the home. The hub contains a functioning pub and bistro with restaurant level food that residents can eat anytime of day and relatives and friends can come in and order as though they were out for lunch. The carers are fantastic. Taking time to get to know residents, first names all round and each resident gets to move at their own pace and not some pre-determined timetable in the home. I write this as a relative who has moved his father-in-law from a home that although rated as good did not manage individual needs, but I am also writing this as a frailty clinician who has worked with hundreds of care homes and facilities, this is the best of them!
09 December 2024
My mum was admitted to Provence House for emergency respite. She settled in quickly and decided she would stay. The environment is safe, well managed and beautifully clean. All staff have been just wonderful and taken the time to get to know us. Visiting is a nice treat - coffee, food, drinks available on site. Mum loves the social side! I recommend without reservation.
18 September 2024
My dad has settled into the care home since he arrived 3 months ago and seems happy there. The place itself is immaculate with lots of facilities both indoor and outdoor with its own post office, pub, shop and more! The staff seem friendly and helpful and are easy to communicate with, they also offer assistance when I can't get there if things need to be done or relayed to my dad in my absence. I wouldn't hesitate to recommend. Thank you.
16 September 2024
This is an outstanding facility. The welcome is warm and genuine and you immediately feel part of the family. They took the time to understand my husband's complex needs and I have total faith that the staff deliver an exemplary level of care. The surroundings are more like an hotel than a care home which is refreshing and the central hub with its pub, gym, shop and cafe the ideal place for visitors to meet with their loved ones. Every single member of staff knows us by name and helps make our difficult journey just a little more bearable. I must single out the activity coordinator, her can-do attitude is truly inspiring. Thank you to every single member of the team.
28 June 2024
My sister was one of the first to move into Oaks. Moving someone with dementia is never easy, add in a learning disability (Down syndrome) and it becomes even more difficult. The team worked really hard pre-admission to get to know my sister, meeting her on a number of occasions and spending time talking to us about her background, her needs and our wishes. The last 2 years have been very difficult for us as the care being provided did not meet her needs or our aspirations but we knew that Lavender Fields was the right place for her and we have been absolutely delighted with the way they've worked with her since she arrived there. She's had some quite serious health issues since arrival and nothing has caused the team any issues - they've worked so hard to keep her happy and they've also worked with us to make sure we are fully appraised of developments. It is so good to see her well cared for, and happy. Can't recommend the place highly enough.
19 June 2024
My wife has been a resident at Provence House since it opened in early April. She had spent the previous year in a more traditional care home and has settled into her new environment very well. She enjoys her beautiful room with an outlook on the fast-growing gardens. The room has every piece of equipment needed for comfort and safety. The wing for older residents has plenty of space for dining, therapeutic activities and socialising, with cups of tea and TV entertainment. Visitors are welcomed by the friendly and dedicated staff.
18 June 2024
This is a newly opened care facility and my husband stayed there for 1 week of respite care. Everything about this home is excellent and I have booked my husband in for a second week in July with a view to him becoming a full-time resident in due course. Because the home is new there are only a few residents at the moment which means it's a bit quiet but as more people arrive it will be much livelier I'm sure.
08 May 2024
The level of care is outstanding. The staff always have time to talk about how my relative is settling in. Attention to detail is always paid, in record keeping and handover information. The environment is safe, clean, warm and calm. It is a very comfortable room with lovely furniture and an en-suite bathroom. The outside surroundings are peaceful and pleasant with courtyard gardens. It is good to know that my relative is safe and very well looked after. All her interests are carefully considered and the carers are helping her to adapt to a very different environment. It has a five-star rating from me. Communication is excellent.
Latest Reviews for Provence House
20 January 2025
My father received loving care at Provence House - Lavender Fields, nothing was too much trouble. The facilities are superb akin to a first class hotel.
22 December 2024
What a breath of fresh air, at last a home designed specifically around the needs of residents but still feeling like a home. Attention has been given to people living with dementia, from good signage to bold colours demarcating various areas of the home, doorways look like doorways, not holes in the wall, natural light floods the home. The hub contains a functioning pub and bistro with restaurant level food that residents can eat anytime of day and relatives and friends can come in and order as though they were out for lunch. The carers are fantastic. Taking time to get to know residents, first names all round and each resident gets to move at their own pace and not some pre-determined timetable in the home. I write this as a relative who has moved his father-in-law from a home that although rated as good did not manage individual needs, but I am also writing this as a frailty clinician who has worked with hundreds of care homes and facilities, this is the best of them!
09 December 2024
My mum was admitted to Provence House for emergency respite. She settled in quickly and decided she would stay. The environment is safe, well managed and beautifully clean. All staff have been just wonderful and taken the time to get to know us. Visiting is a nice treat - coffee, food, drinks available on site. Mum loves the social side! I recommend without reservation.
18 September 2024
My dad has settled into the care home since he arrived 3 months ago and seems happy there. The place itself is immaculate with lots of facilities both indoor and outdoor with its own post office, pub, shop and more! The staff seem friendly and helpful and are easy to communicate with, they also offer assistance when I can't get there if things need to be done or relayed to my dad in my absence. I wouldn't hesitate to recommend. Thank you.
16 September 2024
This is an outstanding facility. The welcome is warm and genuine and you immediately feel part of the family. They took the time to understand my husband's complex needs and I have total faith that the staff deliver an exemplary level of care. The surroundings are more like an hotel than a care home which is refreshing and the central hub with its pub, gym, shop and cafe the ideal place for visitors to meet with their loved ones. Every single member of staff knows us by name and helps make our difficult journey just a little more bearable. I must single out the activity coordinator, her can-do attitude is truly inspiring. Thank you to every single member of the team.
28 June 2024
My sister was one of the first to move into Oaks. Moving someone with dementia is never easy, add in a learning disability (Down syndrome) and it becomes even more difficult. The team worked really hard pre-admission to get to know my sister, meeting her on a number of occasions and spending time talking to us about her background, her needs and our wishes. The last 2 years have been very difficult for us as the care being provided did not meet her needs or our aspirations but we knew that Lavender Fields was the right place for her and we have been absolutely delighted with the way they've worked with her since she arrived there. She's had some quite serious health issues since arrival and nothing has caused the team any issues - they've worked so hard to keep her happy and they've also worked with us to make sure we are fully appraised of developments. It is so good to see her well cared for, and happy. Can't recommend the place highly enough.
19 June 2024
My wife has been a resident at Provence House since it opened in early April. She had spent the previous year in a more traditional care home and has settled into her new environment very well. She enjoys her beautiful room with an outlook on the fast-growing gardens. The room has every piece of equipment needed for comfort and safety. The wing for older residents has plenty of space for dining, therapeutic activities and socialising, with cups of tea and TV entertainment. Visitors are welcomed by the friendly and dedicated staff.
18 June 2024
This is a newly opened care facility and my husband stayed there for 1 week of respite care. Everything about this home is excellent and I have booked my husband in for a second week in July with a view to him becoming a full-time resident in due course. Because the home is new there are only a few residents at the moment which means it's a bit quiet but as more people arrive it will be much livelier I'm sure.
08 May 2024
The level of care is outstanding. The staff always have time to talk about how my relative is settling in. Attention to detail is always paid, in record keeping and handover information. The environment is safe, clean, warm and calm. It is a very comfortable room with lovely furniture and an en-suite bathroom. The outside surroundings are peaceful and pleasant with courtyard gardens. It is good to know that my relative is safe and very well looked after. All her interests are carefully considered and the carers are helping her to adapt to a very different environment. It has a five-star rating from me. Communication is excellent.