Submit a Review for Riverdale Care Home
65 Duggers Lane, Braintree, CM7 1BA
View Full Details of Riverdale Care HomeLatest Reviews for Riverdale Care Home
07 April 2025
My mum was transferred from hospital to Riverdale for end of life care. The staff were amazing from the receptionists, nursing staff and cleaners. Everyone was polite, helpful and caring. My mum received excellent care, and passed away, pain free and with dignity. My heartfelt thank you, to you all. I will never forget your kindness.
10 March 2025
My uncle is very happy at Riverdale and well looked after, the staff are always cheerful and always have time to speak to you I find it a well organised environment, clean and welcoming
13 February 2025
My sister and I visited our dear friend who is receiving respite care. We were very impressed with every aspect of Riverdale Care Home. The reception staff were helpful and friendly. Thank you.
31 January 2025
My wife was moved to the Riverdale Care Home, in Braintree, one week ago. Our two sons have been asking about Mum, how is she settling in? I would reply that she is being well cared for and is settling in. Recently when they ask about Mum, I reply that I too am settling in! The whole staff has been very supportive of both of us. The food and facilities are first class, also the weekly activities schedule, that has been emailed to me. Besides all of the above, all of the staff are so helpful. What I really like is the great feeling that being obsessed with teamwork. The customer relations manager collated all of the information regarding my wife and then passed the relevant details to each member of staff. I have already recommended Riverdale Care Home to a dear friend.
31 January 2025
A party was organised for my mum's 93rd birthday. The party was really amazing and was enjoyed by us all, a great effort was made by the staff on this occasion and when I go to visit my mum as well, they are very kind and caring. Staff go above and beyond.
15 January 2025
Mum has been at Riverdale now for over a year and has received excellent care with lovely cheerful staff from healthcare assistance to kitchen staff. We always feel welcome when we visit and have attended special events like the summer party, art exhibition, and recently a party for Mum's birthday.
15 January 2025
Lovely atmosphere and quality of care for Mum. She is so happy at Riverdale and you really did go that extra mile to make her recent birthday extra special.
13 January 2025
My Dad is well cared for and is listened too, they are lots of activities for the residents and rooms are kept very clean, staff are all brilliant and appear to enjoy their job. One issue I have had is that my Dad's clothes often go missing and as tumble dried often shrink so have to be replaced.
19 December 2024
I have visited Riverdale a number of times and each time I have been impressed by the quality of care, patience, and understanding of all staff. Their demeanour is always one of cheeriness and nothing is too much trouble for any staff member. At very short notice their arrangements for a Family Christmas Day had to be changed because of inclement weather. But, you would never have known it! Well done to everyone for a wonderful afternoon.
18 November 2024
Over the last few weeks, I have witnessed and experienced an overwhelming lift in the staff's morale in and around Riverdale. I believe this is due to new management who displays a real presence around the home. The home feels a much happier place to be. Staff are much more motivated. Overall standards in both care and support have clearly risen along with activities, cleanliness, and overall appearance. I feel very lucky to have my Mum as a resident at Riverdale. When I leave after a visit I feel she is safe and well cared for.
11 November 2024
We have been coming monthly to visit a resident for the past 18 months. We have found the staff friendly and welcoming, very positive in their interaction with residents. She is well cared for and always looks smart. There are high standards of cleanliness in the rooms and the toilet! The security is good and over we have been impressed with the high standard.
24 September 2024
My dad moved into Riverdale in August and so far we have been very happy. Dad has settled in well, the staff are friendly and attentive. Dad is happy and being very well looked after, which is peace of mind for the rest of the family.
16 August 2024
All staff at Riverdale were happy to help from the outset. They put a package in place to get my Mother out of hospital and everything was arranged quickly and efficiently to welcome her within a few days of my first contact which was crucial and very helpful. Mum settled ok, but as she was only there for recuperation after an operation she wanted to keep herself to herself rather than join in with the full-time residents. The staff understood her needs and whilst encouraged her to come out of her room didn't insist or keep on trying, which was appreciated. We had some medical issues initially which the nursing staff handled quickly and successfully and the care staff looking after Mum's personal care were generally really lovely - different characters as always suiting everyone differently. I visited Mum every day at various times and was always warmly welcomed and treated like a friend which was lovely. I felt Riverdale is doing a really wonderful job for all residents both full-time and temporary.
09 July 2024
Words cannot express the gratitude my siblings and I feel for the care and warmth the staff at Riverdale had for our mum. She was well looked after right up to the time of her passing. The home is bright and airy with lots of going on and everyone was included. Thank you all the staff for everything.
28 June 2024
My mother's end-of-life care was outstanding. My family and I spent a week at Mum's bedside and the home not only looked after Mum extremely well, but all the staff ensured that my family and I were also taken care of. They were respectful and caring to us all right to the very end. Mum was in the best hands - everything was thought of, including putting a rose on her bed after Mum had been removed to the funeral directors. The staff gave us plenty of time to pack up Mum's possessions and offered help with absolutely everything. As sad as it was that we lost our mother, it was a blessed release for her to go, and she wasn't on her own at the time of passing. I cannot recommend Riverdale Care Home in Braintree enough. Not only is it a lovely place to be, but we all had peace of mind that Mum really did have the best care throughout her stay there. All the staff, from the top to the bottom were fantastic. Thank you very much to everyone at Riverdale.
27 June 2024
My mother was a resident at Riverdale for a little over two years. I have been consistently impressed with the level of care that Riverdale provides. Not only are the facilities and atmosphere excellent, but the staff are amazing right from the managers to the 1 to 1 carers. I can't thank them enough for the care and respect they showed Mum and our family throughout her residency. There seemed to be nothing that was too much trouble for them. Their infinite patience and understanding helped guide us through Mum's final days and created a comfortable space so Mum could pass away with dignity, something that I will be forever grateful for. I can unreservedly recommend Riverdale as a safe and very well-run care home.
18 June 2024
My mother-in-law was transferred from the hospital to Riverdale for end-of-life care. I have been a nurse for 36 years and the compassion, care, and kindness that was shown to my Mother-in-law and us as a family was phenomenal. My Mother-in-law had not been treated well in the London hospital. When I arrived to see her on the day of admission she was smiling for the first time in weeks. The staff were so gentle with her at all times. We could come and go as we pleased and there was always the offer of a cup of tea/coffee or just generally checking in with us. On the day that my Mother-in-law died, it was so peaceful and calm. The staff were there if we needed them but not intrusive.
22 May 2024
My father stayed at Riverdale for the last two months of his life, the nursing care he received was of the highest standard and as a family, we could not have asked for a better place. All the staff from the nurses, receptionist, cook, and cleaner to the caretaker treated Dad with total respect and catered for his & the family’s requests. On our daily visits to Riverdale, we always felt welcomed which was nice & put us at ease during those stressful days. As a family, we will never forget Riverdale & it’s professional caring staff you are a credit to your profession. Thank you.
07 May 2024
I would highly recommend this care home, absolutely fantastic care beautiful place and such a caring and friendly atmosphere and staff I could have not wished for better care for my brother in his last few months before he died peacefully.
02 May 2024
I wish to thank the staff of Riverdale Care Home for the excellent care given to my brother-in-law during his days in their care. Nothing was too much trouble for them and the care that he was given was outstanding family and friends were made very aware of his welcome.
Latest Reviews for Riverdale Care Home
07 April 2025
My mum was transferred from hospital to Riverdale for end of life care. The staff were amazing from the receptionists, nursing staff and cleaners. Everyone was polite, helpful and caring. My mum received excellent care, and passed away, pain free and with dignity. My heartfelt thank you, to you all. I will never forget your kindness.
10 March 2025
My uncle is very happy at Riverdale and well looked after, the staff are always cheerful and always have time to speak to you I find it a well organised environment, clean and welcoming
13 February 2025
My sister and I visited our dear friend who is receiving respite care. We were very impressed with every aspect of Riverdale Care Home. The reception staff were helpful and friendly. Thank you.
31 January 2025
My wife was moved to the Riverdale Care Home, in Braintree, one week ago. Our two sons have been asking about Mum, how is she settling in? I would reply that she is being well cared for and is settling in. Recently when they ask about Mum, I reply that I too am settling in! The whole staff has been very supportive of both of us. The food and facilities are first class, also the weekly activities schedule, that has been emailed to me. Besides all of the above, all of the staff are so helpful. What I really like is the great feeling that being obsessed with teamwork. The customer relations manager collated all of the information regarding my wife and then passed the relevant details to each member of staff. I have already recommended Riverdale Care Home to a dear friend.
31 January 2025
A party was organised for my mum's 93rd birthday. The party was really amazing and was enjoyed by us all, a great effort was made by the staff on this occasion and when I go to visit my mum as well, they are very kind and caring. Staff go above and beyond.
15 January 2025
Mum has been at Riverdale now for over a year and has received excellent care with lovely cheerful staff from healthcare assistance to kitchen staff. We always feel welcome when we visit and have attended special events like the summer party, art exhibition, and recently a party for Mum's birthday.
15 January 2025
Lovely atmosphere and quality of care for Mum. She is so happy at Riverdale and you really did go that extra mile to make her recent birthday extra special.
13 January 2025
My Dad is well cared for and is listened too, they are lots of activities for the residents and rooms are kept very clean, staff are all brilliant and appear to enjoy their job. One issue I have had is that my Dad's clothes often go missing and as tumble dried often shrink so have to be replaced.
19 December 2024
I have visited Riverdale a number of times and each time I have been impressed by the quality of care, patience, and understanding of all staff. Their demeanour is always one of cheeriness and nothing is too much trouble for any staff member. At very short notice their arrangements for a Family Christmas Day had to be changed because of inclement weather. But, you would never have known it! Well done to everyone for a wonderful afternoon.
18 November 2024
Over the last few weeks, I have witnessed and experienced an overwhelming lift in the staff's morale in and around Riverdale. I believe this is due to new management who displays a real presence around the home. The home feels a much happier place to be. Staff are much more motivated. Overall standards in both care and support have clearly risen along with activities, cleanliness, and overall appearance. I feel very lucky to have my Mum as a resident at Riverdale. When I leave after a visit I feel she is safe and well cared for.
11 November 2024
We have been coming monthly to visit a resident for the past 18 months. We have found the staff friendly and welcoming, very positive in their interaction with residents. She is well cared for and always looks smart. There are high standards of cleanliness in the rooms and the toilet! The security is good and over we have been impressed with the high standard.
24 September 2024
My dad moved into Riverdale in August and so far we have been very happy. Dad has settled in well, the staff are friendly and attentive. Dad is happy and being very well looked after, which is peace of mind for the rest of the family.
16 August 2024
All staff at Riverdale were happy to help from the outset. They put a package in place to get my Mother out of hospital and everything was arranged quickly and efficiently to welcome her within a few days of my first contact which was crucial and very helpful. Mum settled ok, but as she was only there for recuperation after an operation she wanted to keep herself to herself rather than join in with the full-time residents. The staff understood her needs and whilst encouraged her to come out of her room didn't insist or keep on trying, which was appreciated. We had some medical issues initially which the nursing staff handled quickly and successfully and the care staff looking after Mum's personal care were generally really lovely - different characters as always suiting everyone differently. I visited Mum every day at various times and was always warmly welcomed and treated like a friend which was lovely. I felt Riverdale is doing a really wonderful job for all residents both full-time and temporary.
09 July 2024
Words cannot express the gratitude my siblings and I feel for the care and warmth the staff at Riverdale had for our mum. She was well looked after right up to the time of her passing. The home is bright and airy with lots of going on and everyone was included. Thank you all the staff for everything.
28 June 2024
My mother's end-of-life care was outstanding. My family and I spent a week at Mum's bedside and the home not only looked after Mum extremely well, but all the staff ensured that my family and I were also taken care of. They were respectful and caring to us all right to the very end. Mum was in the best hands - everything was thought of, including putting a rose on her bed after Mum had been removed to the funeral directors. The staff gave us plenty of time to pack up Mum's possessions and offered help with absolutely everything. As sad as it was that we lost our mother, it was a blessed release for her to go, and she wasn't on her own at the time of passing. I cannot recommend Riverdale Care Home in Braintree enough. Not only is it a lovely place to be, but we all had peace of mind that Mum really did have the best care throughout her stay there. All the staff, from the top to the bottom were fantastic. Thank you very much to everyone at Riverdale.
27 June 2024
My mother was a resident at Riverdale for a little over two years. I have been consistently impressed with the level of care that Riverdale provides. Not only are the facilities and atmosphere excellent, but the staff are amazing right from the managers to the 1 to 1 carers. I can't thank them enough for the care and respect they showed Mum and our family throughout her residency. There seemed to be nothing that was too much trouble for them. Their infinite patience and understanding helped guide us through Mum's final days and created a comfortable space so Mum could pass away with dignity, something that I will be forever grateful for. I can unreservedly recommend Riverdale as a safe and very well-run care home.
18 June 2024
My mother-in-law was transferred from the hospital to Riverdale for end-of-life care. I have been a nurse for 36 years and the compassion, care, and kindness that was shown to my Mother-in-law and us as a family was phenomenal. My Mother-in-law had not been treated well in the London hospital. When I arrived to see her on the day of admission she was smiling for the first time in weeks. The staff were so gentle with her at all times. We could come and go as we pleased and there was always the offer of a cup of tea/coffee or just generally checking in with us. On the day that my Mother-in-law died, it was so peaceful and calm. The staff were there if we needed them but not intrusive.
22 May 2024
My father stayed at Riverdale for the last two months of his life, the nursing care he received was of the highest standard and as a family, we could not have asked for a better place. All the staff from the nurses, receptionist, cook, and cleaner to the caretaker treated Dad with total respect and catered for his & the family’s requests. On our daily visits to Riverdale, we always felt welcomed which was nice & put us at ease during those stressful days. As a family, we will never forget Riverdale & it’s professional caring staff you are a credit to your profession. Thank you.
07 May 2024
I would highly recommend this care home, absolutely fantastic care beautiful place and such a caring and friendly atmosphere and staff I could have not wished for better care for my brother in his last few months before he died peacefully.
02 May 2024
I wish to thank the staff of Riverdale Care Home for the excellent care given to my brother-in-law during his days in their care. Nothing was too much trouble for them and the care that he was given was outstanding family and friends were made very aware of his welcome.