Submit a Review for Sand Banks Care Centre
33-37 Kirkleatham Street, Coatham, Redcar, TS10 1QH
View Full Details of Sand Banks Care CentreLatest Reviews for Sand Banks Care Centre
19 August 2024
I can't believe the change in my mum since coming to you. Initially, it was for two weeks of respite care. My mum loved it so much she decided to stay! The difference in her is just amazing she is a changed woman, she looks years younger and is happy and smiling. The staff are amazing and enable her to take part in the activities she loves for example gardening, cooking and crafting. She has made friends with other residents and is having the time of her life. An added bonus is being able to see what she is doing thanks to the home's social media page. The family can't thank you enough.
06 August 2024
When my sister needed end-of-life nursing care, we chose a home for her that would be capable of providing that care. We were not at all disappointed and she received the best of care right up to the end. My sister was a tricky customer, she had very specific likes and dislikes and took offence easily. I was worried that she would not settle with you and that we would need to keep looking, possibly never find somewhere she was happy because it wasn't her own home. The whole family has agreed that every member of staff at Sandbanks went above and beyond to make her feel cared for and valued. Everyone from the nursing and care staff to the cleaners and the kitchen staff went out of their way to accommodate her. There was always someone popping their head in and stopping for a chat, she truly enjoyed hearing all about all of your personal stories and gossip. She was taken from us far too soon, but I will be forever grateful for your part in easing her passing with dignity and love.
24 July 2024
Amazing care home, clean and tidy. Staff are extremely supportive with both family and residents, helping to put our minds at ease. Plenty of activities for residents, as well as a spacious garden with pond and seating etc., can't praise them enough, especially the management team.
09 July 2024
Mum has only been in Sandbanks a short time but my family and I are more than happy with the care Mum has received. All the staff we have come into contact with have been professional and caring. My mum is end of life but we can see she is settled and well cared for.
05 July 2024
My Father-in-law has only been in the Mowlam suite for less than 2 weeks but my husband and I are both very impressed with the service provided. I have visited many care homes through work and my own parents both ended their days in care homes so I do have knowledge of this area of care. The staff at Sandbanks are very caring and very professional. My father-in-law tells me that he is very well looked after. I was particularly impressed with the speed with which a UTI was picked up and antibiotics administered. There was a very similar situation in the hospital recently but it took about 5 days from deciding to test to start on medication. Keep up the excellent work.
10 June 2024
The staff are all so very kind. My brother is dying and they have eased the pain and reassure all my family with their kindness support and empathy. This home is by far the best care home and I have myself worked in nursing homes for 23 years. They not only support my brother but all my family and have shown kindness above and beyond expectations. Taking care of my parents too at such a heartbreaking and difficult time.
16 April 2024
A-star-plus experience.
31 August 2023
My Dad was warmly greeted by name at the main door. As a family, we were quire anxious about how he would settle. All the staff were friendly and reassuring, just what we all needed.
14 June 2023
My dad has been in Sandbanks coming up five years. The home is a lovely, caring home for all residents. The staff throughout Covid did an excellent job at keeping us informed throughout. I am once again grateful to the home for employing an activities team which, from all the amazing photos, is doing an excellent job and involving all who live there - well done to you all, this again is the best so far for all who get involved. Thank you so much; we really appreciate it. Please keep up your excellent work - all of you.
14 June 2023
Walking into Sandbanks is like walking into one big family home. The staff and residents are all amazing. My mother-in-law has been here a few years now and has settled here so much and has great banter with the staff. Well done, team Sandbanks, amazing staff.
07 June 2023
My wife is a resident of Sand Banks Care Home. The care and attention she receives is absolutely excellent. The management, staff, cleaners, etc, are first class, and everyone is pleasant, understanding and professional in their duties. They are extremely busy at times and attend to my wife's needs as quickly as possible. I know everybody is professional in their attention, service and understanding at the care home, from management and all the staff. Excellent - 100% satisfaction.
02 June 2023
Residents' rooms are clean and tidy. Some visits have noticed things could do with a wipe... table/sink. Just noticed over the past couple of months the garden is not cared for. Could be more accessible too. Activities, days out? Not sure that I am aware of any involvement for residents. Mam was disappointed with the Coronation atmosphere and had asked for someone to put music on. That was a shame when a lot of trouble had been taken to decorate the place. These are only small things. I’ve not made a review before. The staff are great. You are doing a good job.
11 May 2023
I cannot praise the staff of this care centre enough. I will forever be in their debt because of the way they cared for my son. The way they fussed over him and cared for him was unbelievable, and I was so glad that he was sent to Sandbanks for his final months of life. He just could not have been treated any better anywhere. If you are considering placing a relative into care, you cannot find a better place than this. His mother and I stayed with him every night for his final week, and we were showered with affection, food and everything we needed to be comfortable... we were amazed. I would like to praise two carers, in particular... which I will do personally, but to be fair, all the staff were wonderful, and I will never forget what they did for my son. I honestly think this care home should be rated outstanding.
17 January 2023
My humble thanks to the team at Sandbanks for the passion and care shown to my mam in her time at Sandbanks before her passing. Special thanks to the team on the bell unit and to Mam's senior carer, who went above and beyond in looking after Mam. Please, if you are looking for care for a loved one, consider Sandbanks, as the service provided is outstanding.
28 November 2022
My mam was a resident at Sandbanks for four years until she passed in April this year. The staff are all so thoughtful, kind and caring. They were brilliant with my mam, who could be stubborn at times. Always made sure she was happy and comfortable, and she was. When she passed, it was made as loving, comfortable and caring for Mam, myself and family members. I thank everyone for their help and support during Mam's stay.
15 November 2022
My auntie is a long-term resident at Sand Banks Care Centre, and throughout her stay, we have seen multiple managers come and go, and by far, the previous manager and the current home manager are amazing; she is all about person-centred care and what is most important to residents. She makes sure that every resident's needs are met; she is amazing with our family and extremely supportive. The vast majority of staff go above and beyond to make my auntie happy they supported her throughout Covid-19 when she could not have any visitors, and they became her family when she couldn't see us. They try to encourage her own independence as much as she will allow them to. I believe that Sand Banks would benefit from its own minibus where they can take residents out for day trips, and this would help the residents to socialise more and encourage them in activities.
02 September 2022
Mum was extremely well cared for during her stay at Sand Banks Care Centre. Mum had very specific needs, which were all handled with great care, compassion and kindness. All of the staff were very professional, helpful and kind both to Mum and visiting relatives. Cleanliness and Covid-19 measures were very impressive.
30 May 2022
The staff have been great since my mother-in-law has moved here; she is deaf and lip-reads. The care home has made every effort to communicate with her; staff have shared the skills in sign language and used flashcards if needed. I find the care home clean and well organised.
03 May 2022
Since being moved to Sandbanks Care Home a few weeks ago, Dad has settled in well. The manager kept me informed throughout the moving process, and the nurses and carers have worked hard to make Dad feel at home within a 'new family' environment. There is lots of room both in his room and the corridors, which allows him some independence when in his wheelchair. The views of the gardens from his room are lovely. Various social activities allow him to join in with the other residents when he wishes to. I have been kept informed by the Nursing staff of any concerns and have always found the staff welcoming, caring, and professional. It gives me peace of mind knowing that Dad is safe, happy, and well cared for.
25 March 2022
My mother was cared for at a time in her life when she really needed the highest standards of nursing care, and Sandbanks provided this and more. I will recommend Sandbanks to anyone and am very thankful to all staff, but especially the manager and lead staff member who went above and beyond. Thank you for everything, eternally!
Latest Reviews for Sand Banks Care Centre
19 August 2024
I can't believe the change in my mum since coming to you. Initially, it was for two weeks of respite care. My mum loved it so much she decided to stay! The difference in her is just amazing she is a changed woman, she looks years younger and is happy and smiling. The staff are amazing and enable her to take part in the activities she loves for example gardening, cooking and crafting. She has made friends with other residents and is having the time of her life. An added bonus is being able to see what she is doing thanks to the home's social media page. The family can't thank you enough.
06 August 2024
When my sister needed end-of-life nursing care, we chose a home for her that would be capable of providing that care. We were not at all disappointed and she received the best of care right up to the end. My sister was a tricky customer, she had very specific likes and dislikes and took offence easily. I was worried that she would not settle with you and that we would need to keep looking, possibly never find somewhere she was happy because it wasn't her own home. The whole family has agreed that every member of staff at Sandbanks went above and beyond to make her feel cared for and valued. Everyone from the nursing and care staff to the cleaners and the kitchen staff went out of their way to accommodate her. There was always someone popping their head in and stopping for a chat, she truly enjoyed hearing all about all of your personal stories and gossip. She was taken from us far too soon, but I will be forever grateful for your part in easing her passing with dignity and love.
24 July 2024
Amazing care home, clean and tidy. Staff are extremely supportive with both family and residents, helping to put our minds at ease. Plenty of activities for residents, as well as a spacious garden with pond and seating etc., can't praise them enough, especially the management team.
09 July 2024
Mum has only been in Sandbanks a short time but my family and I are more than happy with the care Mum has received. All the staff we have come into contact with have been professional and caring. My mum is end of life but we can see she is settled and well cared for.
05 July 2024
My Father-in-law has only been in the Mowlam suite for less than 2 weeks but my husband and I are both very impressed with the service provided. I have visited many care homes through work and my own parents both ended their days in care homes so I do have knowledge of this area of care. The staff at Sandbanks are very caring and very professional. My father-in-law tells me that he is very well looked after. I was particularly impressed with the speed with which a UTI was picked up and antibiotics administered. There was a very similar situation in the hospital recently but it took about 5 days from deciding to test to start on medication. Keep up the excellent work.
10 June 2024
The staff are all so very kind. My brother is dying and they have eased the pain and reassure all my family with their kindness support and empathy. This home is by far the best care home and I have myself worked in nursing homes for 23 years. They not only support my brother but all my family and have shown kindness above and beyond expectations. Taking care of my parents too at such a heartbreaking and difficult time.
16 April 2024
A-star-plus experience.
31 August 2023
My Dad was warmly greeted by name at the main door. As a family, we were quire anxious about how he would settle. All the staff were friendly and reassuring, just what we all needed.
14 June 2023
My dad has been in Sandbanks coming up five years. The home is a lovely, caring home for all residents. The staff throughout Covid did an excellent job at keeping us informed throughout. I am once again grateful to the home for employing an activities team which, from all the amazing photos, is doing an excellent job and involving all who live there - well done to you all, this again is the best so far for all who get involved. Thank you so much; we really appreciate it. Please keep up your excellent work - all of you.
14 June 2023
Walking into Sandbanks is like walking into one big family home. The staff and residents are all amazing. My mother-in-law has been here a few years now and has settled here so much and has great banter with the staff. Well done, team Sandbanks, amazing staff.
07 June 2023
My wife is a resident of Sand Banks Care Home. The care and attention she receives is absolutely excellent. The management, staff, cleaners, etc, are first class, and everyone is pleasant, understanding and professional in their duties. They are extremely busy at times and attend to my wife's needs as quickly as possible. I know everybody is professional in their attention, service and understanding at the care home, from management and all the staff. Excellent - 100% satisfaction.
02 June 2023
Residents' rooms are clean and tidy. Some visits have noticed things could do with a wipe... table/sink. Just noticed over the past couple of months the garden is not cared for. Could be more accessible too. Activities, days out? Not sure that I am aware of any involvement for residents. Mam was disappointed with the Coronation atmosphere and had asked for someone to put music on. That was a shame when a lot of trouble had been taken to decorate the place. These are only small things. I’ve not made a review before. The staff are great. You are doing a good job.
11 May 2023
I cannot praise the staff of this care centre enough. I will forever be in their debt because of the way they cared for my son. The way they fussed over him and cared for him was unbelievable, and I was so glad that he was sent to Sandbanks for his final months of life. He just could not have been treated any better anywhere. If you are considering placing a relative into care, you cannot find a better place than this. His mother and I stayed with him every night for his final week, and we were showered with affection, food and everything we needed to be comfortable... we were amazed. I would like to praise two carers, in particular... which I will do personally, but to be fair, all the staff were wonderful, and I will never forget what they did for my son. I honestly think this care home should be rated outstanding.
17 January 2023
My humble thanks to the team at Sandbanks for the passion and care shown to my mam in her time at Sandbanks before her passing. Special thanks to the team on the bell unit and to Mam's senior carer, who went above and beyond in looking after Mam. Please, if you are looking for care for a loved one, consider Sandbanks, as the service provided is outstanding.
28 November 2022
My mam was a resident at Sandbanks for four years until she passed in April this year. The staff are all so thoughtful, kind and caring. They were brilliant with my mam, who could be stubborn at times. Always made sure she was happy and comfortable, and she was. When she passed, it was made as loving, comfortable and caring for Mam, myself and family members. I thank everyone for their help and support during Mam's stay.
15 November 2022
My auntie is a long-term resident at Sand Banks Care Centre, and throughout her stay, we have seen multiple managers come and go, and by far, the previous manager and the current home manager are amazing; she is all about person-centred care and what is most important to residents. She makes sure that every resident's needs are met; she is amazing with our family and extremely supportive. The vast majority of staff go above and beyond to make my auntie happy they supported her throughout Covid-19 when she could not have any visitors, and they became her family when she couldn't see us. They try to encourage her own independence as much as she will allow them to. I believe that Sand Banks would benefit from its own minibus where they can take residents out for day trips, and this would help the residents to socialise more and encourage them in activities.
02 September 2022
Mum was extremely well cared for during her stay at Sand Banks Care Centre. Mum had very specific needs, which were all handled with great care, compassion and kindness. All of the staff were very professional, helpful and kind both to Mum and visiting relatives. Cleanliness and Covid-19 measures were very impressive.
30 May 2022
The staff have been great since my mother-in-law has moved here; she is deaf and lip-reads. The care home has made every effort to communicate with her; staff have shared the skills in sign language and used flashcards if needed. I find the care home clean and well organised.
03 May 2022
Since being moved to Sandbanks Care Home a few weeks ago, Dad has settled in well. The manager kept me informed throughout the moving process, and the nurses and carers have worked hard to make Dad feel at home within a 'new family' environment. There is lots of room both in his room and the corridors, which allows him some independence when in his wheelchair. The views of the gardens from his room are lovely. Various social activities allow him to join in with the other residents when he wishes to. I have been kept informed by the Nursing staff of any concerns and have always found the staff welcoming, caring, and professional. It gives me peace of mind knowing that Dad is safe, happy, and well cared for.
25 March 2022
My mother was cared for at a time in her life when she really needed the highest standards of nursing care, and Sandbanks provided this and more. I will recommend Sandbanks to anyone and am very thankful to all staff, but especially the manager and lead staff member who went above and beyond. Thank you for everything, eternally!