Exeter Road, Scunthorpe, DN15 7AS
View Full Details of Sandhills Court Care HomeMy mum spent 3 weeks at Sandhills Court for respite following a fall and a broken hip and then time in hospital and rehab. She absolutely loved her time there, the staff, without exception, were kind and caring and treated her with dignity. She always enjoyed the food and the facilities were first-class. Thanks to you all who cared for her.
Overall I have been very pleased with the friendliness, willingness, happiness, and attention to me as well as my husband, first class. Carpets let the home down, badly stained (clean though of debris etc.). Despite providing staff with a 'potted' history of my husband's life, no one made use of this, to develop a greater understanding until I introduced it into conversations. Question the £30 a day extra for having a bigger room. The care and facilities are no different. A one-off premium should be quoted on arrival and the fees returned to the same as other rooms.
Wanted to say thank you to all the staff at Sandhills for everything they do for my mum. Everyone is doing a great job. You can tell that everyone just cares. She's been here for over 2 years. Just shows we found the right home for her here at Sandhills. Thanks to everyone for their care and support.
Absolutely lovely place, happy for mum to be there. The staff seem to be very caring.
After previously asking for an extra wardrobe for my mother and nothing appearing for three weeks I asked the receptionist if she could chase it up. While I was there the wardrobe appeared and was put in place! Thank you to the receptionist, you are a star!
This was Mum's first experience of respite care. She was reluctant to go in, but the staff were very supportive and other residents were friendly. We were pleased to receive regular updates by phone on how Mum was settling and where she was joining in the activities. A good trial visit for us all. We'll definitely use Sandhills again.
My father has been a resident of Sandhills for over a year and loved it. The staff are extremely helpful, caring and friendly. They keep us updated with Dad's care needs and nothing is too much trouble.
My husband came in for respite (12 days) he was very well looked after and the choice of meals was very good. All the staff were lovely and very caring. He says he will go in again when the need arises.
I was in rehab in March/May with a broken ankle and leg. The staff were very kind at all times helping me wash, toilet and dress. Always very helpful to take me to meals and activities. All the staff, office and cleaners, very nice people. My room was always clean. Always a good listening ear when feeling down, missing my dog and family. The kitchen staff were helpful and the food was good. In fact, it was not very bad at all. Both day and night staff were great. Thank you.
My mum has been a resident in Rebourne since August 2020, I was aware of the home before she arrived as I had visited several times to see friends. The staff have been fantastic despite their pay, they have my greatest admiration, very few of us could do what they do every day. Mum is well-loved by all and the standard of her care is superb, no one would want to go into a care home by choice but we are both delighted to have found a place here. Special thanks to the exceptional seniors and Mum's long-term carers. Remember, this is a partnership and as the family you must play your part, communication is key. Following a recent few days in hospital, my mum begged the doctors to be returned to Sandhills to die in her own home (what an accolade).
One gentleman carers for my mum, and I find him to be very approachable and caring. One lady proceeded him, and she was also very knowledgeable, approachable and caring.
The care that is constantly given to me and my mum is excellent. The home has a family feel in a 5-star hotel setting. All of the staff are so caring, approachable and professional. I always felt welcomed by a friendly smile every time I entered. Mum has been really poorly but thanks to her excellent care she is feeling much better. I would absolutely recommend this home in a heartbeat. Thank you.
I find everyone at the home extremely caring. They all invite you in as though it is their home and are taking care of your relative.
Mum was in Sandhills Court for one month for some respite care after a fall. The welcome was very warm and friendly. She settled in quickly and was very well looked after. All the staff were courteous and caring. Mum developed a bad chest infection, which was monitored and dealt with quickly and effectively. On the whole, we were very happy with the home and the care. The only negatives are 1) continuity - far too often, a different carer was on Mum's floor. 2) "Execution" - I asked if someone could help Mum cut her fingernails - it took three requests and one week!
Sandhills Court is a wonderful care home. The staff are caring, very kind and attentive. The food is excellent and plentiful. Entertainment is second to none. All I can say is 10 out of 10.
My uncle came to Sandhills Court initially for respite care, and the carers were very supportive when he had to adjust to a permanent stay. His care was generally good, and he always felt safe and supported. There were times when facilities and housekeeping fell below standards, with laundry being delayed and his room untidy with cardboard boxes and unemptied bins. Problems were rectified but resurfaced. My uncle has limited use of his hand, and the carers help with his electrical devices and controls, ensuring he enjoys his interest in watching sports and listening to music.
Wonderful staff. Nothing is too much trouble. My grandma is looked after very well. Very clean rooms. Good variety of food. Lots of activities. Would highly recommend.
I found Sandhill Court Care Home a very clean and inviting place to live and visit. Found all staff very polite, approachable, caring, friendly and helpful.
Always feel welcome when I visit my grandma. My grandma is happy here, and I feel that she is well looked after. All staff treat everyone with respect.
Overall service care during my stay was excellent and caring.
My mum spent 3 weeks at Sandhills Court for respite following a fall and a broken hip and then time in hospital and rehab. She absolutely loved her time there, the staff, without exception, were kind and caring and treated her with dignity. She always enjoyed the food and the facilities were first-class. Thanks to you all who cared for her.
Overall I have been very pleased with the friendliness, willingness, happiness, and attention to me as well as my husband, first class. Carpets let the home down, badly stained (clean though of debris etc.). Despite providing staff with a 'potted' history of my husband's life, no one made use of this, to develop a greater understanding until I introduced it into conversations. Question the £30 a day extra for having a bigger room. The care and facilities are no different. A one-off premium should be quoted on arrival and the fees returned to the same as other rooms.
Wanted to say thank you to all the staff at Sandhills for everything they do for my mum. Everyone is doing a great job. You can tell that everyone just cares. She's been here for over 2 years. Just shows we found the right home for her here at Sandhills. Thanks to everyone for their care and support.
Absolutely lovely place, happy for mum to be there. The staff seem to be very caring.
After previously asking for an extra wardrobe for my mother and nothing appearing for three weeks I asked the receptionist if she could chase it up. While I was there the wardrobe appeared and was put in place! Thank you to the receptionist, you are a star!
This was Mum's first experience of respite care. She was reluctant to go in, but the staff were very supportive and other residents were friendly. We were pleased to receive regular updates by phone on how Mum was settling and where she was joining in the activities. A good trial visit for us all. We'll definitely use Sandhills again.
My father has been a resident of Sandhills for over a year and loved it. The staff are extremely helpful, caring and friendly. They keep us updated with Dad's care needs and nothing is too much trouble.
My husband came in for respite (12 days) he was very well looked after and the choice of meals was very good. All the staff were lovely and very caring. He says he will go in again when the need arises.
I was in rehab in March/May with a broken ankle and leg. The staff were very kind at all times helping me wash, toilet and dress. Always very helpful to take me to meals and activities. All the staff, office and cleaners, very nice people. My room was always clean. Always a good listening ear when feeling down, missing my dog and family. The kitchen staff were helpful and the food was good. In fact, it was not very bad at all. Both day and night staff were great. Thank you.
My mum has been a resident in Rebourne since August 2020, I was aware of the home before she arrived as I had visited several times to see friends. The staff have been fantastic despite their pay, they have my greatest admiration, very few of us could do what they do every day. Mum is well-loved by all and the standard of her care is superb, no one would want to go into a care home by choice but we are both delighted to have found a place here. Special thanks to the exceptional seniors and Mum's long-term carers. Remember, this is a partnership and as the family you must play your part, communication is key. Following a recent few days in hospital, my mum begged the doctors to be returned to Sandhills to die in her own home (what an accolade).
One gentleman carers for my mum, and I find him to be very approachable and caring. One lady proceeded him, and she was also very knowledgeable, approachable and caring.
The care that is constantly given to me and my mum is excellent. The home has a family feel in a 5-star hotel setting. All of the staff are so caring, approachable and professional. I always felt welcomed by a friendly smile every time I entered. Mum has been really poorly but thanks to her excellent care she is feeling much better. I would absolutely recommend this home in a heartbeat. Thank you.
I find everyone at the home extremely caring. They all invite you in as though it is their home and are taking care of your relative.
Mum was in Sandhills Court for one month for some respite care after a fall. The welcome was very warm and friendly. She settled in quickly and was very well looked after. All the staff were courteous and caring. Mum developed a bad chest infection, which was monitored and dealt with quickly and effectively. On the whole, we were very happy with the home and the care. The only negatives are 1) continuity - far too often, a different carer was on Mum's floor. 2) "Execution" - I asked if someone could help Mum cut her fingernails - it took three requests and one week!
Sandhills Court is a wonderful care home. The staff are caring, very kind and attentive. The food is excellent and plentiful. Entertainment is second to none. All I can say is 10 out of 10.
My uncle came to Sandhills Court initially for respite care, and the carers were very supportive when he had to adjust to a permanent stay. His care was generally good, and he always felt safe and supported. There were times when facilities and housekeeping fell below standards, with laundry being delayed and his room untidy with cardboard boxes and unemptied bins. Problems were rectified but resurfaced. My uncle has limited use of his hand, and the carers help with his electrical devices and controls, ensuring he enjoys his interest in watching sports and listening to music.
Wonderful staff. Nothing is too much trouble. My grandma is looked after very well. Very clean rooms. Good variety of food. Lots of activities. Would highly recommend.
I found Sandhill Court Care Home a very clean and inviting place to live and visit. Found all staff very polite, approachable, caring, friendly and helpful.
Always feel welcome when I visit my grandma. My grandma is happy here, and I feel that she is well looked after. All staff treat everyone with respect.
Overall service care during my stay was excellent and caring.