Submit a Review for Shipston Lodge Nursing Home
Armistice Close, Tilemans Lane, Shipston-on-Stour, CV36 4QG
View Full Details of Shipston Lodge Nursing HomeLatest Reviews for Shipston Lodge Nursing Home
20 March 2025
From beginning to end the process of admission, flexibility of treatment of package was excellent. My mother 80 was admitted for two weeks (initially) rehabilitation care, extended to three weeks after physio assessment. The care, facilities, food and love my mother received was beyond expectations. All of your staff have personality, professionalism and proficiency beyond. Having never encountered care before - This was exceptional. We couldn't have coped or cared for Mum without you and your team.
17 February 2025
I am writing to express our deepest gratitude for the exceptional care and compassion provided to my Mum, during her time at Shipston Lodge Nursing Home. From the moment we arrived, we were greeted by the manager and I was immediately struck by the warmth and genuine care that radiated from every member of her team, (we had tried many homes before we found Shipston) The level of attention and dedication shown to Mum was truly remarkable, the care from the whole team was quite remarkable, those Nurses treated Mum like she was their own Mum, never losing patience and always filled with compassion, there are too many names to mention but we appreciate every single one of them thank you. The manager manages the care home and I've never seen anyone as dedicated, hard working caring. Thank you. I wholeheartedly recommend Shipston Lodge Nursing Home to anyone seeking a loving and supportive home for their loved ones. With sincere gratitude.
07 January 2025
Replacement of floors should not have affected the care of residents, the owner's problem. Lack of staff, language problems. Second week breakfast after 10 am, dress and wash 11:30 am, had to cancel visitors. The chef did her best with spice allergy. Carers had no idea an unopened tin of mushroom soup was put on my tea tray. The reclining chair broke down. No hairdresser first week. No special wheelchair for shower facilities. Had to go outside to the dining room through a doorway unsuitable for wheelchairs. Long wait to be taken back to my room.
25 December 2024
Shipston Lodge provided great care for both my parents during the last 18 months of their lives, and I would highly recommend them. The management were very efficient, flexible and considerate when I was organising my parents move into the home. They were able to be together in a bright and large room. The staff, whatever role, really care about the residents, always addressing them by name, listening to their needs and having great patience and positivity. Social activities we varied, including a pub quiz. Their health needs were met and hospital visits accompanied if necessary. The food was excellent and homemade, with cake available for visits too. Shipston Lodge were supportive when first Mum, then Dad died. Overall a very caring environment.
07 November 2024
Shipston Lodge Nursing Home has been unbelievably supportive while my mother moved into care. The manager has been outstanding in terms of communication, explanations and speedy response. All of the staff have been delightful and I have observed carers working with my mother with sensitivity and compassion. My mother has not been a resident for long enough to make further comment but we are delighted with our experience.
06 November 2024
Very welcoming, happy and light environment. High-quality facilities. Very caring staff, helpful and positive in outlook in all areas and sensitive to patient's problems and needs. The food is very good quality and varied and well presented. Well-attended activities. Altogether a happy and positive experience all around.
25 October 2024
My Dad had tried two care homes prior to Shipston Lodge and I was extremely nervous about him settling in. I need not have been. The formidable manager spent a great deal of time getting to know my Dad and fed back to her team his needs and routine. She has a heart of gold. Walking into this luxurious home starts with a warm greeting from the lovely receptionist. The nurses and care staff always attentively listen to my dad's needs. The in-house physio team is fabulous and the activities team are exceptional. I can finally sleep at night knowing he's in the best care home. All care homes should be like this one. We are so grateful to you all. Thank you.
11 October 2024
When I arrived at Shipston Lodge I was in very poor shape because of a delayed diagnosis which ended in a fracture! With the most truly wonderful nursing staff I have come around and am progressing well. I would have liked to have tended my stay but I did not have the financial means. I am not overstating that they are miracle people and we are very lucky to have them.
02 October 2024
Dad went into the lodge for a week's respite care following a hospital admission. During that time he was well looked after. The medical staff were excellent with his different medications and understood his needs well. Every member of staff greeted you with a smile, and a hello and went out of their way to help you with any queries or questions. The rooms are lovely and clean and the bathroom facilities are just right. Dad needed some personal care and the member of staff was so lovely with him. She respected his dignity, asked permission, and explained what she was doing all the time. Dad really enjoyed mealtimes - in fact, I think coming home might be a bit of a let down! We don't know what the future holds but I wouldn't hesitate to use Shipston Lodge again knowing that Dad would be safe and well cared for. My thanks to all the staff for their kindness and support at what was a difficult time.
26 September 2024
Good front of house and selling patter but lacking delivery. Staff attitudes range from affable and engaging to borderline bullying. Nursing competence is similarly hit or miss. Food is adequately palatable but in no way exceptional. I contracted for a week's respite stay but decided to leave after a serious error of medication and a subsequent traumatic night. Despite assurances of transportation to and from the hospital I had to find my own way there and was left stranded by staff when no taxi could be booked for my departure. They didn't even offer to drive me to the bus stop.
30 July 2024
Mum originally went into Shipston Lodge for respite for a couple of weeks but due to deteriorating health stayed for 12 weeks until end of life two days ago. We called it a hotel for the elderly because that is what it felt like, beautifully decorated, fresh flowers so clean and tidy but it is the people running and working in the Lodge that made Mums failing health more bearable for her and the family. Mum was treated with such care, dignity and respect from all levels of staff from the carers, medical team, the manager even the maintenance people and gardener. We cannot thank you all enough. We were regularly updated with on going situations regarding her health and various decisions that had to be made. I have no hesitation in recommending Shipston Lodge to other potential residents and their families.
06 June 2024
My wife stayed for a brief spell of respite care (with a serious medical condition) so she relied completely on the staff, at all times she was treated with respect and kindness. I found that staff at all levels from carers, through medical staff to the Manager were interested in providing support both to myself and my wife. I would recommend Shipston Lodge to other potential residents and their families.
28 February 2024
My father went to Shipston Lodge for respite care in the middle of January, which we extended to the end of February as he was/is being looked after so well. His needs have regularly been assessed and any changes have been dealt with promptly and respectfully. We, as a family, have been fully included in any decisions made.
31 January 2024
My aunt has been fortunate to have been given a place here at Shipston Lodge. She has been welcomed by all staff. I have found the staff to be so helpful and easy to communicate with. The whole atmosphere is wonderful. It's like a luxury hotel, and I wouldn't hesitate to recommend.
31 January 2024
Very happy with the facilities and care provided for our aunt. It is clean, warm, caring and welcoming. There are lots of activities to participate in, and the staff are absolutely wonderful. I would not hesitate to recommend this facility.
21 November 2023
I moved my mum from a care home in Wales, the whole move was faultless. Everything at Shipston Lodge has been brilliant from day one, the care is excellent, management is very helpful, the receptionist is welcoming and has become my friend. The maintenance man is always helpful and smiling. I would highly recommend Shipston Lodge for your loved one.
01 November 2023
My relatives have now been living at Shipston Lodge Nursing Home for nearly a year. As their conditions deteriorate, I have been impressed by the medical care of the nursing staff who have managed those difficult situations where a hospital visit has been required including arranging transport. Their day-to-day needs are met with a smile and as a relative, I can relax knowing that their health and welfare needs are met in a professional fashion.
01 November 2023
The welcome from the staff at reception on arrival could not have been warmer. All staff that we met were friendly, courteous and helpful. The medical staff were competent and trustworthy. The building was well maintained internally and externally. All areas of the Lodge were exceptionally clean and tidy. The resident's room was homely, well-decorated, spacious, clean and tidy. There was extensive entertainment available for residents and this created a vibrant atmosphere.
01 November 2023
My elderly friend really enjoyed her week at Shipston Lodge. All the members of staff were extremely kind, and I was very impressed with the warm welcome and professionalism when I brought her in. Shipston Lodge is beautifully designed and she commented on how spacious and light it was. She particularly enjoyed the library and loved playing the piano. She was delighted when another resident did a lovely pencil sketch whilst she played. She also enjoyed the gardens and appreciated that it was laid out for those with limited mobility, so there was nothing to trip on. It was a very good week for her and it has helped her to make up her mind about moving into the home long-term. Thank you to all the wonderful staff.
01 November 2023
So my mom has been looking for a care facility for a while now, Shipston Lodge is the fourth place we have tried. From the moment we stepped through the door we knew this was the right place. The staff are exceptional, present and compassionate, leaving you feeling that our mother is really been taken care of. There are lots of activities, opportunities for engagement. Living as I do in the States, it's great knowing that my mother is in safe hands, it really makes a big difference. Highly, highly recommend!
Latest Reviews for Shipston Lodge Nursing Home
20 March 2025
From beginning to end the process of admission, flexibility of treatment of package was excellent. My mother 80 was admitted for two weeks (initially) rehabilitation care, extended to three weeks after physio assessment. The care, facilities, food and love my mother received was beyond expectations. All of your staff have personality, professionalism and proficiency beyond. Having never encountered care before - This was exceptional. We couldn't have coped or cared for Mum without you and your team.
17 February 2025
I am writing to express our deepest gratitude for the exceptional care and compassion provided to my Mum, during her time at Shipston Lodge Nursing Home. From the moment we arrived, we were greeted by the manager and I was immediately struck by the warmth and genuine care that radiated from every member of her team, (we had tried many homes before we found Shipston) The level of attention and dedication shown to Mum was truly remarkable, the care from the whole team was quite remarkable, those Nurses treated Mum like she was their own Mum, never losing patience and always filled with compassion, there are too many names to mention but we appreciate every single one of them thank you. The manager manages the care home and I've never seen anyone as dedicated, hard working caring. Thank you. I wholeheartedly recommend Shipston Lodge Nursing Home to anyone seeking a loving and supportive home for their loved ones. With sincere gratitude.
07 January 2025
Replacement of floors should not have affected the care of residents, the owner's problem. Lack of staff, language problems. Second week breakfast after 10 am, dress and wash 11:30 am, had to cancel visitors. The chef did her best with spice allergy. Carers had no idea an unopened tin of mushroom soup was put on my tea tray. The reclining chair broke down. No hairdresser first week. No special wheelchair for shower facilities. Had to go outside to the dining room through a doorway unsuitable for wheelchairs. Long wait to be taken back to my room.
25 December 2024
Shipston Lodge provided great care for both my parents during the last 18 months of their lives, and I would highly recommend them. The management were very efficient, flexible and considerate when I was organising my parents move into the home. They were able to be together in a bright and large room. The staff, whatever role, really care about the residents, always addressing them by name, listening to their needs and having great patience and positivity. Social activities we varied, including a pub quiz. Their health needs were met and hospital visits accompanied if necessary. The food was excellent and homemade, with cake available for visits too. Shipston Lodge were supportive when first Mum, then Dad died. Overall a very caring environment.
07 November 2024
Shipston Lodge Nursing Home has been unbelievably supportive while my mother moved into care. The manager has been outstanding in terms of communication, explanations and speedy response. All of the staff have been delightful and I have observed carers working with my mother with sensitivity and compassion. My mother has not been a resident for long enough to make further comment but we are delighted with our experience.
06 November 2024
Very welcoming, happy and light environment. High-quality facilities. Very caring staff, helpful and positive in outlook in all areas and sensitive to patient's problems and needs. The food is very good quality and varied and well presented. Well-attended activities. Altogether a happy and positive experience all around.
25 October 2024
My Dad had tried two care homes prior to Shipston Lodge and I was extremely nervous about him settling in. I need not have been. The formidable manager spent a great deal of time getting to know my Dad and fed back to her team his needs and routine. She has a heart of gold. Walking into this luxurious home starts with a warm greeting from the lovely receptionist. The nurses and care staff always attentively listen to my dad's needs. The in-house physio team is fabulous and the activities team are exceptional. I can finally sleep at night knowing he's in the best care home. All care homes should be like this one. We are so grateful to you all. Thank you.
11 October 2024
When I arrived at Shipston Lodge I was in very poor shape because of a delayed diagnosis which ended in a fracture! With the most truly wonderful nursing staff I have come around and am progressing well. I would have liked to have tended my stay but I did not have the financial means. I am not overstating that they are miracle people and we are very lucky to have them.
02 October 2024
Dad went into the lodge for a week's respite care following a hospital admission. During that time he was well looked after. The medical staff were excellent with his different medications and understood his needs well. Every member of staff greeted you with a smile, and a hello and went out of their way to help you with any queries or questions. The rooms are lovely and clean and the bathroom facilities are just right. Dad needed some personal care and the member of staff was so lovely with him. She respected his dignity, asked permission, and explained what she was doing all the time. Dad really enjoyed mealtimes - in fact, I think coming home might be a bit of a let down! We don't know what the future holds but I wouldn't hesitate to use Shipston Lodge again knowing that Dad would be safe and well cared for. My thanks to all the staff for their kindness and support at what was a difficult time.
26 September 2024
Good front of house and selling patter but lacking delivery. Staff attitudes range from affable and engaging to borderline bullying. Nursing competence is similarly hit or miss. Food is adequately palatable but in no way exceptional. I contracted for a week's respite stay but decided to leave after a serious error of medication and a subsequent traumatic night. Despite assurances of transportation to and from the hospital I had to find my own way there and was left stranded by staff when no taxi could be booked for my departure. They didn't even offer to drive me to the bus stop.
30 July 2024
Mum originally went into Shipston Lodge for respite for a couple of weeks but due to deteriorating health stayed for 12 weeks until end of life two days ago. We called it a hotel for the elderly because that is what it felt like, beautifully decorated, fresh flowers so clean and tidy but it is the people running and working in the Lodge that made Mums failing health more bearable for her and the family. Mum was treated with such care, dignity and respect from all levels of staff from the carers, medical team, the manager even the maintenance people and gardener. We cannot thank you all enough. We were regularly updated with on going situations regarding her health and various decisions that had to be made. I have no hesitation in recommending Shipston Lodge to other potential residents and their families.
06 June 2024
My wife stayed for a brief spell of respite care (with a serious medical condition) so she relied completely on the staff, at all times she was treated with respect and kindness. I found that staff at all levels from carers, through medical staff to the Manager were interested in providing support both to myself and my wife. I would recommend Shipston Lodge to other potential residents and their families.
28 February 2024
My father went to Shipston Lodge for respite care in the middle of January, which we extended to the end of February as he was/is being looked after so well. His needs have regularly been assessed and any changes have been dealt with promptly and respectfully. We, as a family, have been fully included in any decisions made.
31 January 2024
My aunt has been fortunate to have been given a place here at Shipston Lodge. She has been welcomed by all staff. I have found the staff to be so helpful and easy to communicate with. The whole atmosphere is wonderful. It's like a luxury hotel, and I wouldn't hesitate to recommend.
31 January 2024
Very happy with the facilities and care provided for our aunt. It is clean, warm, caring and welcoming. There are lots of activities to participate in, and the staff are absolutely wonderful. I would not hesitate to recommend this facility.
21 November 2023
I moved my mum from a care home in Wales, the whole move was faultless. Everything at Shipston Lodge has been brilliant from day one, the care is excellent, management is very helpful, the receptionist is welcoming and has become my friend. The maintenance man is always helpful and smiling. I would highly recommend Shipston Lodge for your loved one.
01 November 2023
My relatives have now been living at Shipston Lodge Nursing Home for nearly a year. As their conditions deteriorate, I have been impressed by the medical care of the nursing staff who have managed those difficult situations where a hospital visit has been required including arranging transport. Their day-to-day needs are met with a smile and as a relative, I can relax knowing that their health and welfare needs are met in a professional fashion.
01 November 2023
The welcome from the staff at reception on arrival could not have been warmer. All staff that we met were friendly, courteous and helpful. The medical staff were competent and trustworthy. The building was well maintained internally and externally. All areas of the Lodge were exceptionally clean and tidy. The resident's room was homely, well-decorated, spacious, clean and tidy. There was extensive entertainment available for residents and this created a vibrant atmosphere.
01 November 2023
My elderly friend really enjoyed her week at Shipston Lodge. All the members of staff were extremely kind, and I was very impressed with the warm welcome and professionalism when I brought her in. Shipston Lodge is beautifully designed and she commented on how spacious and light it was. She particularly enjoyed the library and loved playing the piano. She was delighted when another resident did a lovely pencil sketch whilst she played. She also enjoyed the gardens and appreciated that it was laid out for those with limited mobility, so there was nothing to trip on. It was a very good week for her and it has helped her to make up her mind about moving into the home long-term. Thank you to all the wonderful staff.
01 November 2023
So my mom has been looking for a care facility for a while now, Shipston Lodge is the fourth place we have tried. From the moment we stepped through the door we knew this was the right place. The staff are exceptional, present and compassionate, leaving you feeling that our mother is really been taken care of. There are lots of activities, opportunities for engagement. Living as I do in the States, it's great knowing that my mother is in safe hands, it really makes a big difference. Highly, highly recommend!